Thats not my point. Before Planes of Power, if they had intended to show Erollisi Marr in EQ, she would have looked like that screenshot. A Barbarian Female model with a white dress texture of which no actually player could look like.
Bristlebane himself looks completely like a halfling except he shaves his feet (with stuble to show it), and has a different face that no player can choose.
So if anything, Erollisi would have looked like the picture above when you saw her, yet from what you describe, she didn't.