EQ2 Forum Archive @ EQ2Wire

 

Go Back   EQ2 Forum Archive @ EQ2Wire > Search Forums
Members List Search Mark Forums Read

Notices

Showing results 1 to 50 of 500
Search took 0.11 seconds.
Search: Posts Made By: TSR-DanT
Forum: Account Related Support 04-13-2009, 08:57 PM
Replies: 9
Views: 80
Posted By TSR-DanT
<p><em><strong>JT</strong></em> is not our...

<p><em><strong>JT</strong></em> is not our receptionist, he's our security guard.</p><p>And to try and explain why TSR-DanH hasn't replied to your PM, he's working on a special project for us, and...
Forum: EQ2Players.com Website Discussion 02-26-2009, 04:49 PM
Replies: 74
Views: 226
Posted By TSR-DanT
<p>Not every feature is broken for every...

<p>Not every feature is broken for every customer. Some customers experience different issues using different services.</p><p>If you are currently having an issue you can contact us and we send it...
Forum: General Tech Support Questions 04-30-2008, 03:04 PM
Replies: 4
Views: 28
Posted By TSR-DanT
We only need one post for this subject.

We only need one post for this subject.
Forum: General Tech Support Questions 04-30-2008, 12:31 PM
Replies: 173
Views: 462
Posted By TSR-DanT
So we have two different types of disconnects...

So we have two different types of disconnects then?  I'm doing what I can, gathering data.
Forum: General Tech Support Questions 04-30-2008, 12:09 PM
Replies: 173
Views: 462
Posted By TSR-DanT
Getting disconnected where you say you are is a...

Getting disconnected where you say you are is a different issue, most people are getting the Login Rejected: Invalid User Name or Password.Telling me that you could get in through VPN would have been...
Forum: General Tech Support Questions 04-30-2008, 11:11 AM
Replies: 173
Views: 462
Posted By TSR-DanT
I also need to point out that the commonly...

I also need to point out that the commonly accepted theory here is that we are blocking your IP address, this is incorrect.The issue we were having previously was due to that, in a way, however this...
Forum: General Tech Support Questions 04-30-2008, 11:02 AM
Replies: 1
Views: 33
Posted By TSR-DanT
You may want to back up and delete the cache...

You may want to back up and delete the cache folder and your UI folder,  eq2_recent.ini, eq2_default.ini, EverQuest2.exe and all files named after the character with which you're having this...
Forum: General Tech Support Questions 04-30-2008, 11:01 AM
Replies: 4
Views: 57
Posted By TSR-DanT
<cite>[email protected]

<cite>[email protected] wrote:</cite><blockquote>When you go link dead, your character stays in the game for a short while.  If this happens, just give it a few minutes and try to log in again.  I...
Forum: General Tech Support Questions 04-30-2008, 10:57 AM
Replies: 173
Views: 462
Posted By TSR-DanT
<cite>Kaltona wrote:</cite><blockquote>I am havin...

<cite>Kaltona wrote:</cite><blockquote>I am havin the exact same problems but I am a UK user. I can login and game finds character etc but then it comes up with incorrect login information or it just...
Forum: General Tech Support Questions 04-30-2008, 10:56 AM
Replies: 173
Views: 462
Posted By TSR-DanT
<cite>cllauri wrote:</cite><blockquote>I can't...

<cite>cllauri wrote:</cite><blockquote>I can't login it's crashing at the caching appearances. It's the IP problem. I'm in South Korea, army duty station. So where do I submit a ticket. This is...
Forum: General Tech Support Questions 04-29-2008, 07:08 PM
Replies: 1
Views: 29
Posted By TSR-DanT
You may want to try and disable the firewall, and...

You may want to try and disable the firewall, and antivirus software if they are installed. You may also want to that try running a clean boot, by making sure all unnecessary background programs are...
Forum: General Tech Support Questions 04-29-2008, 06:41 PM
Replies: 173
Views: 462
Posted By TSR-DanT
Yes, this started around 5pm PST on Friday...

Yes, this started around 5pm PST on Friday again.  Let's hope for more reports of fixes.
Forum: General Tech Support Questions 04-29-2008, 05:54 PM
Replies: 173
Views: 462
Posted By TSR-DanT
Now I know you guys are upset, but I've been here...

Now I know you guys are upset, but I've been here on this thread, and the previous one trying to get to the bottom of this.  I made things work for you one time, and I'm working on making it work for...
Forum: General Tech Support Questions 04-29-2008, 03:08 PM
Replies: 173
Views: 462
Posted By TSR-DanT
Please please please submit a ticket if you are...

Please please please submit a ticket if you are still having issues at this point.I need to have these tickets in our system so that we can have the statistics, also, include a trace route in this...
Forum: General Tech Support Questions 04-29-2008, 11:46 AM
Replies: 9
Views: 27
Posted By TSR-DanT
Don't get me wrong, that'd be great!  I've just...

Don't get me wrong, that'd be great!  I've just not be passed that memo yet.
Forum: General Tech Support Questions 04-29-2008, 10:54 AM
Replies: 173
Views: 462
Posted By TSR-DanT
<cite>[email protected]

<cite>[email protected] wrote:</cite><blockquote><p>Tell me why this is happening in Southern California. I don't think my Isp is based out of the Far east.  I am having identical issues as as all...
Forum: General Tech Support Questions 04-28-2008, 05:53 PM
Replies: 9
Views: 27
Posted By TSR-DanT
I am sure that I've not been told about any, yes.

I am sure that I've not been told about any, yes.
Forum: General Tech Support Questions 04-28-2008, 03:15 PM
Replies: 173
Views: 462
Posted By TSR-DanT
Also, I should note that while my PM count was...

Also, I should note that while my PM count was high, I didn't have any extra amount of tickets or any other form of contacts here, other than these PMs and this post, I don't see anything else going...
Forum: General Tech Support Questions 04-28-2008, 03:05 PM
Replies: 173
Views: 462
Posted By TSR-DanT
From what I'm gathering right now it appears that...

From what I'm gathering right now it appears that this was caused during our power outage during the weekend.  Let me know if you still can't post.
Forum: General Tech Support Questions 04-28-2008, 12:20 PM
Replies: 5
Views: 54
Posted By TSR-DanT
<a...

<a href="http://help.station.sony.com/cgi-bin/soe.cfg/php/enduser/std_adp.php?p_faqid=10404" target="_blank" rel="nofollow">http://help.station.sony.com/cgi-bi...p?p_faqid=10404</a>Our Technical...
Forum: General Tech Support Questions 04-28-2008, 12:19 PM
Replies: 5
Views: 54
Posted By TSR-DanT
This is a list of most common reasons a character...

This is a list of most common reasons a character transfer fails:* All items on the consignment (broker/fence) must be completely removed, including money and containers.* All items owned by the...
Forum: General Tech Support Questions 04-28-2008, 10:37 AM
Replies: 173
Views: 462
Posted By TSR-DanT
Double post ftl.

Double post ftl.
Forum: General Tech Support Questions 04-28-2008, 10:36 AM
Replies: 173
Views: 462
Posted By TSR-DanT
39 new PMs.  Some thing is happening, not sure...

39 new PMs.  Some thing is happening, not sure what yet, I'll find out and get back to you.
Forum: General Tech Support Questions 04-25-2008, 11:37 AM
Replies: 1
Views: 50
Posted By TSR-DanT
You may want to try and disable the firewall, and...

You may want to try and disable the firewall, and antivirus software if they are installed. You may also want to that try running a clean boot, by making sure all unnecessary background programs are...
Forum: General Tech Support Questions 04-22-2008, 11:46 AM
Replies: 132
Views: 288
Posted By TSR-DanT
<i><span class="postbody">"within a range of IPs...

<i><span class="postbody">"within a range of IPs you guys assumed to be the source of some fraudulant accounts"</span></i><span class="postbody">This is where you're wrong.  We are not guessing. ...
Forum: General Tech Support Questions 04-21-2008, 06:24 PM
Replies: 15
Views: 51
Posted By TSR-DanT
I believe you can still get driver cleaner pro...

I believe you can still get driver cleaner pro for free from download.com
Forum: General Tech Support Questions 04-21-2008, 06:02 PM
Replies: 15
Views: 51
Posted By TSR-DanT
I'd say uninstall that driver, run a driver...

I'd say uninstall that driver, run a driver cleaner to be sure you've gotten all of it, and then reinstall it..  Not much I can say about this one, also make sure you're not running anything in the...
Forum: General Tech Support Questions 04-21-2008, 05:52 PM
Replies: 6
Views: 40
Posted By TSR-DanT
Try this:<span class="postbody"><p>There are...

Try this:<span class="postbody"><p>There are several security settings that come installed with Windows Vista that we will need to modify to allow your game to run without interference. Please make...
Forum: General Tech Support Questions 04-21-2008, 05:22 PM
Replies: 15
Views: 51
Posted By TSR-DanT
What video card and driver are you using?  This...

What video card and driver are you using?  This is a crash caused by the card messing up trying to create a particle effect or a texture or something along those lines.
Forum: General Tech Support Questions 04-21-2008, 05:17 PM
Replies: 15
Views: 51
Posted By TSR-DanT
heh, indeed..That must have been for another tab...

heh, indeed..That must have been for another tab or some such, I'm not really sure how I managed that one.. Anyways let me review this for a moment.
Forum: General Tech Support Questions 04-21-2008, 03:12 PM
Replies: 15
Views: 51
Posted By TSR-DanT
<p>There are several security settings that come...

<p>There are several security settings that come installed with Windows Vista that we will need to modify to allow your game to run without interference. Please make sure you do all of the following...
Forum: General Tech Support Questions 04-21-2008, 02:47 PM
Replies: 132
Views: 288
Posted By TSR-DanT
New PMs from late Friday and over the weekend...

New PMs from late Friday and over the weekend should try to log in again.
Forum: General Tech Support Questions 04-21-2008, 01:31 PM
Replies: 1
Views: 25
Posted By TSR-DanT
You're going to need to contact the in game team...

You're going to need to contact the in game team for support with this, you can use the /petition command in game or the in game support tab on this page:  <a...
Forum: General Tech Support Questions 04-21-2008, 01:12 PM
Replies: 1
Views: 57
Posted By TSR-DanT
I believe it's now listed as a 'bank transfer'

I believe it's now listed as a 'bank transfer'
Forum: General Tech Support Questions 04-21-2008, 01:05 PM
Replies: 132
Views: 288
Posted By TSR-DanT
<cite>Zero497...

<cite>Zero497 wrote:</cite><blockquote><cite>TSR-DanT wrote:</cite><blockquote>Everyone who sent me PMs has been sent over to the magic fixer person.  However if you're still unable to connect after...
Forum: General Tech Support Questions 04-21-2008, 12:36 PM
Replies: 132
Views: 288
Posted By TSR-DanT
Everyone who sent me PMs has been sent over to...

Everyone who sent me PMs has been sent over to the magic fixer person.  However if you're still unable to connect after I update this thread saying you've been 'fixed' you're NOT having the issue...
Forum: General Tech Support Questions 04-18-2008, 02:44 PM
Replies: 132
Views: 288
Posted By TSR-DanT
You might want to try uninstalling the anti virus...

You might want to try uninstalling the anti virus software, that type of software is known to cause issues like this.
Forum: General Tech Support Questions 04-18-2008, 02:39 PM
Replies: 132
Views: 288
Posted By TSR-DanT
You might want to try uninstalling the anti virus...

You might want to try uninstalling the anti virus software, that type of software is known to cause issues like this.
Forum: General Tech Support Questions 04-18-2008, 11:01 AM
Replies: 132
Views: 288
Posted By TSR-DanT
<cite>Slyverious wrote:</cite><blockquote>nope...

<cite>Slyverious wrote:</cite><blockquote>nope still fails to me, still it reaches to "caching appearances" then it stops and says "Login Rejected"</blockquote>You may want to back up and delete the...
Forum: General Tech Support Questions 04-17-2008, 07:35 PM
Replies: 132
Views: 288
Posted By TSR-DanT
A new batch of people have been put through, go...

A new batch of people have been put through, go ahead and try again and report success or failure.
Forum: General Tech Support Questions 04-16-2008, 06:23 PM
Replies: 132
Views: 288
Posted By TSR-DanT
<cite>Slyverious wrote:</cite><blockquote>well i...

<cite>Slyverious wrote:</cite><blockquote>well i tried again, and even i deleted that login cache directory, and nope, still saying "Lost connection to Server"</blockquote>You may want to try and...
Forum: General Tech Support Questions 04-16-2008, 04:44 PM
Replies: 132
Views: 288
Posted By TSR-DanT
Everyone who sent me a PM yesterday night or this...

Everyone who sent me a PM yesterday night or this morning should be fixed.  Please try to log in.  If you are still having issues at this point you are not having an IP issue, but just a standard...
Forum: General Tech Support Questions 04-16-2008, 12:31 PM
Replies: 132
Views: 288
Posted By TSR-DanT
Everyone feel free to delete that folder too if...

Everyone feel free to delete that folder too if you want.Now I've gotten about 70 unique PMs since Monday, so if you are still unable to log in when I update this thread again saying that you've been...
Forum: General Tech Support Questions 04-15-2008, 05:03 PM
Replies: 132
Views: 288
Posted By TSR-DanT
Ok, at this point you are not involved with this...

Ok, at this point you are not involved with this specific post and issue.  I will PM you with some suggestions.
Forum: General Tech Support Questions 04-15-2008, 04:23 PM
Replies: 132
Views: 288
Posted By TSR-DanT
A few more have been 'fixed' if you sent me a PM...

A few more have been 'fixed' if you sent me a PM please try to log in and report back with the results.
Forum: General Tech Support Questions 04-15-2008, 03:31 PM
Replies: 132
Views: 288
Posted By TSR-DanT
<cite>Koptos wrote:</cite><blockquote><p>Sent u...

<cite>Koptos wrote:</cite><blockquote><p>Sent u PM's 2 times now <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY<img mce_tsrc=" />" /></p></blockquote>If...
Forum: General Tech Support Questions 04-15-2008, 02:50 PM
Replies: 132
Views: 288
Posted By TSR-DanT
<cite>Koptos wrote:</cite><blockquote><p><span...

<cite>Koptos wrote:</cite><blockquote><p><span style="font-size: small;font-family: andale mono,times;">Same as before "failure" <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif"...
Forum: General Tech Support Questions 04-15-2008, 02:21 PM
Replies: 132
Views: 288
Posted By TSR-DanT
Everyone who has contacted me via PM should try...

Everyone who has contacted me via PM should try logging in again, and report success or failure on this thread.
Forum: General Tech Support Questions 04-15-2008, 11:54 AM
Replies: 132
Views: 288
Posted By TSR-DanT
I've received around 25 PMs about this since I...

I've received around 25 PMs about this since I said to PM me.  Needless to say it's going to be hard to make sure I've replied to all of them.  I am going to just give a bulk "I've sent your station...
Forum: General Tech Support Questions 04-14-2008, 06:51 PM
Replies: 132
Views: 288
Posted By TSR-DanT
I take it back Kade.After some investigation I...

I take it back Kade.After some investigation I found that you were caught in our spam filter saying "wanna buy pp?"  "myeverquest.com" to several people.  We also found out it appears to be in the...
Showing results 1 to 50 of 500

 
Forum Jump

All times are GMT. The time now is 05:44 PM.

vBulletin skin by: CompleteGFX.com
Powered by vBulletin® Version 3.7.5
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
All threads and posts originally from the EQ2 and Station forums operated by Sony Online Entertainment. Their use is by express written permission.