<p>Dear Sony,  Why did you merge Venekor with Naggy when it was obvious the new server could not handle the new load of players? I have tried everything to reduce gameplay lag but everyday I play I get 5-15 seconds of spell/Combat art casting lag in KP.   I know KP is the main reason behind the lag and I can play in another zone but I like to play where the action is. Also, I would like to mention the macro fix did not help at all.  Can you consider using the fees we all pay every month to upgrade the Naggy server hardware or at least give some of us the option to return to Venekor and get that server back online?  Please don't screw over loyal customers who have stuck by the EQ product for over 10 years. Transferring to Vox is just a slap in the face but I know it is an option that I do not want.  PVP as it stands now is unplayable and very, very frustrating. I'm not sure how much longer I am willing to deal with this.  PLEASE DO SOMETHING TO MAKE PVP PLAYABLE AGAIN. </p>

<p><strong><em>Fraps some of the zerg please. Post the video here.  maybe for some odd reason trhey dont believe that there is that much of a lag issue. . .   <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></em></strong></p><p><strong><em>I would, but im to cheap to pay for fraps. . </em></strong></p>

<p>It's already BEEN upgraded.  It was done before the merge.</p><p>No one is getting screwed and we certainly aren't trying.</p><p>The team has already reverted the macro changes and are looking into the increased lag issues.</p>

<p>would it be easier to lower the max number of players allowed into per instance of Kylong Plains, and possibly balance the fp/q ratio per zone? That is one advantage to having muiltiple instances of a zone, to be able to balance the faction ratio per zone.</p><p>I believe they did this in the past, lower the number of players allowed into an instance, however I am not quite sure if they reverted back to the old population standards...</p>

<p>I will take the lag over returning to venekor anyday.  Hours of no one to kill is not an improvement over 3-30 sec spell lag in kp during mass fights.</p>

<p><cite>Vlahkmaak@Venekor wrote:</cite></p><blockquote><p>I will take the lag over returning to venekor anyday.  Hours of no one to kill is not an improvement over 3-30 sec spell lag in kp during mass fights.</p></blockquote><p><span><span style="color: #888888;"><span>I understand what you are saying but before the merge with the new PVP changes the PVP increased and it was actually fun and lag free. 3-30 of spell lag is just </span><span><span>unacceptable</span></span><span><span>. The fact Sony plans on making a battleground is a joke, yippie 100's players spamming macros waiting for nothing to happen.</span></span></span></span></p><p><span style="color: #888888;"><span>I like Naggy but please make it a playable server and not ignore the serious lag issues.</span></span></p>

<p>I haven't played my swashbuckler in forever, I've been playing my warden in KP for the last 6 months and my swash has been shelved for around a year before that.  In short I pulled him out recently and realized that the lag with CA's is unbearable.  I have no idea why I get no lag with my warden and my swash is completely unplayable.  Maybe I'm crazy but I've used both toons in the same zones on the same machine and got dramatically different results</p>

<p><cite>ntommyb wrote:</cite></p><blockquote><p>I haven't played my swashbuckler in forever, I've been playing my warden in KP for the last 6 months and my swash has been shelved for around a year before that.  In short I pulled him out recently and realized that the lag with CA's is unbearable.  I have no idea why I get no lag with my warden and my swash is completely unplayable.  Maybe I'm crazy but I've used both toons in the same zones on the same machine and got dramatically different results</p></blockquote><p>I can assure you that a brigand with positionals are borderline /ragequit worthy.</p><p>Here is how it goes in a typical 15+ fight.</p><p>I run up to the enemy player and hit my stun/root,i get the msg to far away even tho i am standing right next to the person whith my hotbars lighting up like a cristmas tree indicating i am within reach,fair enough i joust around until i get into "true" range,but then i get the must be behind msg even tho i am looking straight into the persons back,oki np i just move to the front "back" of the person while my stun/positional-root is still running in my maintained,but there i simply get the same error msg ?!.Eventually my stun-root wears off and ppl just ease on down the road leaving me in the dust with baicly all my important positional CA still up.</p><p>I simply cant chain two backattacks together for the life of me.I can count on one hand how many times i have gotten a <span style="text-decoration: underline;">good</span> burn on ppl over the last year or so in kp.It is truly pathetic.If it wasent for the fact that i have spent soo much time in this game then i would have deleted the game a loooong time ago.</p><p>I feel really really silly.Only thing i can do to get some dps is to equip a bow and some ranger gear and run around doing ranged auto attack.</p><p>Pseudo ranger ftl i guess....</p><p>Plz fix this guys. It cant be true that you cant find a way to limit the insane lag we get.I can live with minor lagg here and there.But when it comes down to the fact that i cant even use two CA in a row i start to loose patience with this game really fast.</p><p>Like i said.your lucky i have invested so much time allrdy,or else i would have been out the door in a heartbeat.</p><p>Cheers from  a frustrated brigand with positional requirements.....</p>

<p><cite>Fluffiee wrote:</cite></p><blockquote><p><cite>Vlahkmaak@Venekor wrote:</cite></p><blockquote><p>I will take the lag over returning to venekor anyday.  Hours of no one to kill is not an improvement over 3-30 sec spell lag in kp during mass fights.</p></blockquote><p><span><span style="color: #888888;"><span>I understand what you are saying but before the merge with the new PVP changes the PVP increased and it was actually fun and lag free. 3-30 of spell lag is just </span><span><span>unacceptable</span></span><span><span>. The fact Sony plans on making a battleground is a joke, yippie 100's players spamming macros waiting for nothing to happen.</span></span></span></span></p><p><span style="color: #888888;"><span>I like Naggy but please make it a playable server and not ignore the serious lag issues</span></span></p></blockquote><p>I agree the lag is bad and needs to be addressed.  No arguement there from me.  I just could not imagine anyone going back to Venekor on purpose<img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" />  Roaming in fens, kj, and JW I complete a writ or 2 solo or in a small grp b4 hitting the zerg for a few freebies and recycling my /recent so I can get abck to roaming.    I just really could not imagine going back to Venny .  The merge should have happned 6 mos b4 it did and we woulda seen alot less people leave for other games. </p><p><cite>ntommyb wrote:</cite></p><blockquote><p>I haven't played my swashbuckler in forever, I've been playing my warden in KP for the last 6 months and my swash has been shelved for around a year before that.  In short I pulled him out recently and realized that the lag with CA's is unbearable.  I have no idea why I get no lag with my warden and my swash is completely unplayable.  Maybe I'm crazy but I've used both toons in the same zones on the same machine and got dramatically different results</p></blockquote><p>I have this same issue.  Just bought a new machine (nothing stellar but a huge upgrade over my previous rig) and when I am on my alts I get booted, LD often in odd places or at the outset of pulls in PR, certain areas of EA, and in KC.  Also near CoM.  My main handles these areas fine but when I log to an alt its insane lag, lag, lag, LD, LD, LD. </p>

<p><span style="font-size: medium; font-family: times new roman,times;">Lag is much more noticeable now than when they first merged the servers. The zerg is no bigger than it was then - but the lag is far, far worse.</span></p><p><span style="font-size: medium; font-family: times new roman,times;">Fix please.</span></p>

<p>I wonder if the fact that my swash uses alot of macros to chain together attacks  and my warden doesn't use any makes a difference</p>

<p><cite>Kiara wrote:</cite></p><blockquote><p>It's already BEEN upgraded.  It was done before the merge.</p></blockquote><p>No, Kiara that is not true. Only the database was upgraded which affects zoning and broker transaction, not spell/ca lag. Unless there was a top secret server upgrade that was done within the usual "brief" 2 hours maintenance and without informing the playerbase.</p>

<p>Actually... you are incorrect.  We very publically stated that the server hardware was also upgraded. </p>

<p><cite>Kiara wrote:</cite></p><blockquote><p>Actually... you are incorrect.  We very publically stated that the server hardware was also upgraded. </p></blockquote><p><cite>Rothgar wrote:</cite></p><blockquote><p>Keep in mind that the database upgrades were not meant to fix server/spell lag.  Those upgrades were meant to fix database lag.  That type of lag was more noticable when zoning, using the broker, etc.</p><p>As far as spell lag goes, this is just due to the fact that some zones are getting very crowded by large groups of players among many other things.  In fact, if you are one of those players that makes a macro with 20 spells in it and spam this over and over again, don't be surprised if your macro stops working in the near future.</p><p>As soon as we have some breathing room from the expansion tasks we will be looking into performance issues and making changes to undo some of the server lag that has crept in over time.</p></blockquote>

<p><cite>Fluffiee wrote:</cite></p><blockquote><p>... or at least give some of us the option to return to Venekor and get that server back online? </p></blockquote><p>That's the most rediculous request I've seen in a long time. <img src="/eq2/images/smilies/49869fe8223507d7223db3451e5321aa.gif" border="0" /></p><p>But hey, maybe we all play on Venekor anyways and just don't know it. I've noticed that a "ping" to "nagafen.everquest2.com" can't resolve the address. Pinging "venekor.everquest2.com" however works fine.... <img src="/eq2/images/smilies/385970365b8ed7503b4294502a458efa.gif" border="0" /></p>

<p><cite>Dorsan@Nagafen wrote:</cite></p><blockquote><blockquote><p>Keep in mind that the database upgrades were not meant to fix server/spell lag.  Those upgrades were meant to fix database lag.  That type of lag was more noticable when zoning, using the broker, etc.</p><p>As far as spell lag goes, this is just due to the fact that some zones are getting very crowded by large groups of players <span style="color: #ffff00;"><strong>and this game was not designed with that in mind</strong></span> among many other things.  In fact, if you are one of those <strong><span style="color: #ff0000;">players that makes a macro with 20 spells</span></strong> in it and spam this over and over again, don't be surprised if your macro stops working in the near future.</p><p>As soon as we have some breathing room from the expansion tasks we will be looking into performance issues and making changes to undo some of the server lag that has crept in over time.</p></blockquote></blockquote><p>Added Yellow text to just state the obvious.Marked Red text to point out this would lead to .000001% of zone lag on a rare occation.</p><p>Please focus on allowing your zones to handle what they allow (unlimited # of people).  I'm not a developer, but my uneducated guess would be because the zone has to calculate a gazzillon procs and just doesn't have the power to handle a gazzillon people in a zone.</p><p>Or just cap the zone limit and be done with it.</p>

<p><cite>Fluffiee wrote:</cite></p><blockquote><p>Dear Sony,  Why did you merge Venekor with Naggy when it was obvious the new server could not handle the new load of players? I have tried everything to reduce gameplay lag but everyday I play I get 5-15 seconds of spell/Combat art casting lag in KP.   I know KP is the main reason behind the lag and I can play in another zone but I like to play where the action is. Also, I would like to mention the macro fix did not help at all.  Can you consider using the fees we all pay every month to upgrade the Naggy server hardware or at least give some of us the option to return to Venekor and get that server back online?  Please don't screw over loyal customers who have stuck by the EQ product for over 10 years. Transferring to Vox is just a slap in the face but I know it is an option that I do not want.  PVP as it stands now is unplayable and very, very frustrating. I'm not sure how much longer I am willing to deal with this.  PLEASE DO SOMETHING TO MAKE PVP PLAYABLE AGAIN. </p></blockquote><p>The funny thing is, if you transfer to vox you will find lag here to.  Go figure.</p>

<p><cite>Fluffiee wrote:</cite></p><blockquote><p>Dear Sony,  Why did you merge Venekor with Naggy when it was obvious the new server could not handle the new load of players? I have tried everything to reduce gameplay lag but everyday I play <span style="color: #ff0000;">I get 5-15 seconds of spell/Combat art casting lag in KP.  </span> <span style="color: #ff0000;">I know KP is the main reason behind the lag</span> and I can play in another zone but I like to play where the action is. Also, I would like to mention the macro fix did not help at all.  Can you consider using the fees we all pay every month to upgrade the Naggy server hardware or at least give some of us the option to return to Venekor and get that server back online?  Please don't screw over loyal customers who have stuck by the EQ product for over 10 years. Transferring to Vox is just a slap in the face but I know it is an option that I do not want.  PVP as it stands now is unplayable and very, very frustrating. I'm not sure how much longer I am willing to deal with this.  PLEASE DO SOMETHING TO MAKE PVP PLAYABLE AGAIN. </p></blockquote><p>Well for one if you know kp is that bad then why in the name of god would you go there and complain...</p><p>Yes that lag is horrible that is no secret to anyone, no one forces you to go to kp for pvp. you could have eaisly have gone into qeynos or freeport. i go there on a regular basis to pvp. there are plenty of other places to pvp its just NO ONE chooses to use them becuse they want the easy way out and that means Zerg!!</p><p>im not trying to bash your post but im pretty sure its been said many times... this game wasnt designed to have that large of a scale of pvp fights its to much for the servers...</p><p>the solution: easiest way to fix this problem would be to just put a set numbet of player aloud in a zone, this would have to be a balanced number like 50-50-50 so taht would mean a max of 150 players 50 from qeynos 50 from freeport and 50 from exiles if there are any no more then that in a single zone.</p><p>But i think soe is going to wait and see how the BG's effect open world pvp before impamenting such a thing...</p>

<p><cite>Kiara wrote:</cite></p><blockquote><p>It's already BEEN upgraded.  It was done before the merge.</p><p>No one is getting screwed and we certainly aren't trying.</p><p>The team has already reverted the macro changes and are looking into the increased lag issues.</p></blockquote><p>Kiara, can you change your sig back to any one of the Dark Elves with cleavage?  It helps draws attention away from the complaints in a pleasant way.... at least for me.</p><p>Thanks!</p>

<p>Oh and the lag isnt just in KP, the lag from KP affects the entire server. During Ykesha pulls last night we were getting 5 second freezes.</p>

<p>What everyone needs to realize is the limits of the application.  Since EQ2 is by no means optimized for parallelism (multi-core/threaded hardware) but more for insane clock speeds (blame Intel's Netburst architecture for this) the servers cannot possibly process all the data without a crazy processor queue.  Everything you do gets sent to the server and then that sends a request to the server Database (actually running the show).  Now I'm sure that the Database can handle all the traffic now that it has been upgraded to an x64 architecture as well as upgraded hardware but the actual problems lie with the application.</p><p>Recompiling the application for parallelism would basically be 6 years of bug hunting down the toilet but the best option for server/client performance.  Would it make it run with way less lag?  Definitely.  Would you still have all the same if not more problems other than low FPS and extreme action lag?  More definite than the last statement.</p><p>I have a brand spanking new Core iX computer and can run almost every zone on extreme quality except if I'm pvping or raiding.  If you look at your CPU usage, one core will be pegged at 100% when you give your computer all it can take (my girlfriend's computer crashes from the heat generated from the CPU being stressed so bad).  The only thing a new computer will get you in EQ2 is insanely fast zoning times because it does not have to process all the textures and such (which is all done on the CPU, barely anything is done on the GPU in this game).</p>

<p><cite>Tharzgak wrote:</cite></p><blockquote><p>I have a brand spanking new Core iX computer and can run almost every zone on extreme quality except if I'm pvping or <span style="color: #ff0000;"><strong>raiding</strong></span>.</p></blockquote><p>I've always said, "<em>It is what it is cause EQ2 was never originally designed for mass zone PvP... well any PvP for that matter.</em>"  This has helped me accept the lag while PvP'ing at times.  I use the term "accept" losely, but you get the idea.  However, your statement reminds me that lag is an issue while raiding in this game as well.  And it's not the client hardware, it's the server.  So who's fault is this this to correct?  Since I am paying a monthly fee for raiding and this game was designed with raiding in mind.... Fix raid lag in '10! ... pvp lag will follow.  <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>

<p><cite>Kiara wrote:</cite></p><blockquote><p>Actually... you are incorrect.  We very publically stated that the server hardware was also upgraded. </p></blockquote><p>You should demand your money back from whoever sold you those "upgrades" then.  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

<p><cite>Froggleg@Nagafen wrote:</cite></p><blockquote><p><cite>Kiara wrote:</cite></p><blockquote><p>Actually... you are incorrect.  We very publically stated that the server hardware was also upgraded. </p></blockquote><p>You should demand your money back from whoever sold you those "upgrades" then.  <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>agree.</p><p>hmm my cars paint is fading, i think ill take it to the shop to get painted. but the color doesnt match!!! fix it, i payed for you to paint my car. sorry we already painted it, you stuck with the color not matching!!! but..but...doesnt that kinda make me paying you to paint my car pointless??</p><p>funny that kinda quality work doesnt fly anywhere else is the real world.</p>

<p>A number of you have pointed out that lag was not bad just after the merge.</p><p>Based on my experience, the hardware is fine, it was Patch "Will The Tyrant" that caused it. I never had spell/combat art lag before the GU and now I do.</p><p>What do you all think?</p>

<p><cite>Froggleg@Nagafen wrote:</cite></p><blockquote><p><cite>Kiara wrote:</cite></p><blockquote><p>Actually... you are incorrect.  We very publically stated that the server hardware was also upgraded. </p></blockquote><p>You should demand your money back from whoever sold you those "upgrades" then.  <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>+1million</p><p>Exactly what part of your body are you using to determine where to put the resources that we customers are handing to you every month  ??</p><p>Never seen a more useless product then what you guys have provided since the release of ROK.</p><p>Shame on you......</p>

<p><cite>Kiara wrote:</cite></p><blockquote><p>It's already BEEN upgraded.</p></blockquote><p>and...</p><p><span style="font-family: 'Times New Roman'; font-size: medium;"><div><p><p><cite>Kiara wrote:</cite></p><blockquote><p>Actually... you are incorrect.</p></blockquote></p><p><a href="http://common.tycoonresearch.com/assets/image/07192008_customerservice5.jpg">http://common.tycoonresearch.com/as...merservice5.jpg</a></p></div></span></p>

<p><cite>Zacarus@Nagafen wrote:</cite></p><blockquote><p><cite>Kiara wrote:</cite></p><blockquote><p>It's already BEEN upgraded.</p></blockquote><p>and...</p><p><span style="font-size: medium; font-family: 'Times New Roman';"><div><p><cite>Kiara wrote:</cite></p><blockquote><p>Actually... you are incorrect.</p></blockquote></div></span></p><p><a href="http://common.tycoonresearch.com/assets/image/07192008_customerservice5.jpg">http://common.tycoonresearch.com/as...merservice5.jpg</a></p></blockquote><p>Hahaha....</p><p>Good one =) Altho in reality it is sad as f...</p>

<p>So if most of your <strong>don't</strong> understand the problem is with the SOFTWARE.  THE CORE APPLICATION.  You could be using some of the crappiest hardware out there and it would run the same.  The way the software is written is in line with 'pinnacle' hardware of 2003/2004.  The whole CPU industry did a 180 in mid 2005.</p><p>The issue currently is the new content being added to the game may work in a dev/test enviroment fine, but in a production/live enviroment you actually have <strong>people playing</strong>.  We've seen this in my business and made corrections for the same types of things.  We're a tiny company.  If we can do it, SOE can do it.</p>

<p><cite>Kiara wrote:</cite></p><blockquote><p>Actually... you are incorrect.  We very publically stated that the server hardware was also upgraded. </p></blockquote><p>Kiara, why are you even arguing with the player base?</p><p>We don't want to hear that we are all imagining things.</p><p>THE LAG IS VERY REAL</p><p>I don't care whether it is due to mice in the servers, or alien sneak attacks.  We just want to hear that the issue is being realistically looked at.  Some of your most loyal and communicative players I can already see in this post getting very frustrated.  This cannot be a good thing.</p><p>It's not so bad with the classes that have long range cast radius (casters, rangers etc) as at least they can get stuff off.  On my 80 assassin it's like a random game of chance, and I mainly have to move to another KP instance and deal with the lack of numbers.</p><p>Is a possible solution to limit the number of players from each side, to 40 of each (80 total).  Then just open new instances.  I dont mind fighting in KP6.  So unless this is a total load issue it would seem to fix things.</p><p>I notice time and again the players who are there for good pvp moving to the less laggy KP2 or KP3.  Token farmers want the numbers, most of us just want the chance of a good fight.</p>