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-   -   station cast 1.5 times more expensive for european customers? (https://archive.eq2wire.com//showthread.php?t=461159)

Masuma 10-22-2009 11:03 AM

<p>Maybe somebody can help me out here:</p><p>Is it true that 1000 station cash cost 10 dollars. And if you happen to have euro as currency it also costs 10 Euro?</p><p>When i last checked, 1 Euro was worth about 1.5 Dollars. Does that mean when a racial respec costs 25 Dollars, it will cost me 25 Euros (I just checked, that is $37,46 atm)?</p><p>Please tell me I am wrong because that would be outrageous!</p><p>Last week I transfered my coercer to another account and payed 25 Euro as well, should it not have been $25?</p><p>If I am right I am going to call the customer service and ask them to change my currency to mexican peso!</p><p>PS i just found this: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=438343" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=438343</a></p><p>yes 1000 station cash are 10 dollars or 10 Euros! Irrc that is from a time when dollar and euro was about the same.</p><p>It is just unfair for every european customer! Another example how european customers are not treated equally with american customers!</p>

Paladin776 10-22-2009 11:45 AM

<p><cite>Masuma wrote:</cite></p><blockquote><p>Maybe somebody can help me out here:</p><p>Is it true that 1000 station cash cost 10 dollars. And if you happen to have euro as currency it also costs 10 Euro?</p><p>When i last checked, 1 Euro was worth about 1.5 Dollars. Does that mean when a racial respec costs 25 Dollars, it will cost me 25 Euros (I just checked, that is $37,46 atm)?</p><p>Please tell me I am wrong because that would be outrageous!</p><p>Last week I transfered my coercer to another account and payed 25 Euro as well, should it not have been $25?</p><p>If I am right I am going to call the customer service and ask them to change my currency to mexican peso!</p><p>PS i just found this: <a rel="nofollow" href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=438343" target="_blank">http://forums.station.sony.com/eq2/...topic_id=438343</a></p><p>yes 1000 station cash are 10 dollars or 10 Euros! Irrc that is from a time when dollar and euro was about the same.</p><p>It is just unfair for every european customer! Another example how european customers are not treated equally with american customers!</p></blockquote><p>While you're casting around for people to blame, you might add a couple more to your list:</p><p>-  Your bank:  Some bank somewhere down the line is going to have to convert that 10 Euros you paid into the equivalent amount in US Dollars.  And contrary to popular belief, the bank's exchange rate is not the global exchange rate.  Usually it's a percent or two to the bank's favor.  The reason for this:  the bank isn't going to get an equivalent exchange rate and is going to have to pay for the conversion themselves.  Guess who gets to cover that?</p><p>- Your Government:  I seem to recall that some European countries have what is called a VAT (Value Added Tax) that's applied to certain purchases. Someone has to cover that. Guess who again?</p><p>- Business in general:  Prices are generally set at a specific point in time, and only change when the cost of the product changes.  So, in the past, when the US Dollar was a bit stronger against the Euro, $10=10 Euro.  However, markets tend to fluctuate, so when the dollar gets weaker, the price should fluctuate to accomodate that, but, unfortunately it doesn't. </p><p>When I was stationed in Germany back in the mid-80's, the DM fluctuated between 2.40DM to 3.30DM to the dollar.  However, German prices did not change on a daily basis based on the exchange rate. Regardless of the exchange rate I paid to get Deutsche Mark, gas was still around 4.20 DM or so per liter, a loaf of bread was still around 2-3DM. Sometimes I made out like a bandit, sometimes my profit wasn't that great.  My big expense while I was there: rent on my apartment "on the economy".  My rent was 250 DM a month for a small 2 bedroom apartment.  One month, I would pay around $100 US, the next I might pay $80.  My rent never changed. The amount I paid to cover it did.</p><p>When you get right down to it, we Americans get the same treatment when we try to purchase European goods. The price of an item or service might never change from the time it was set, but my cost to purchase it does.  It's just the way business works.  If I wanted to complain myself, why is it that I would have to pay in the neighborhood of $50,000 for a Mercedes when it's considerably cheaper in Germany?</p><p>Not intending to be insulting or condescending, but the economic knife cuts both ways.</p>

snowli 10-22-2009 12:11 PM

<p>Dylara I'm sorry but your post is utter rubbish, charging the same numerical value in euros as dollars when there is such a large exchange rate difference is blatant gouging of european customers, it's disgraceful and there is no excuse for it. Businesses that sell globally adapt to the exchange rates on a regular basis so clients worldwide pay worldwide rates, not just fixed rates plucked at an arbitrary and uncannily convenient single moment in time. If europeans were charged in dollars, then our bank charges & conversions of producing those dollars would adapt to global fluctuations, if however SoE is going to bill us in euros then it is SoE's responsiblity to adapt to exchange rate fluctuations, it's just that simple.</p><p>Also your point about VAT in certain european countries is wrong, the vat is added OUTSIDE & ABOVE of the figures in discussion, it's not something that SoE pays and has to recoup.</p>

Ansek 10-22-2009 12:22 PM

<p><cite>Dylara@Crushbone wrote:</cite></p><blockquote><p>While you're casting around for people to blame, you might add a couple more to your list:</p><p>- Your Government:  I seem to recall that some European countries have what is called a VAT (Value Added Tax) that's applied to certain purchases. Someone has to cover that. Guess who again?</p><p><span style="color: #ff0000;">According to the Knowledgebase, SOE add VAT onto the FINAL amount, it isnt included in the price. If something is listed at €25 then its actually €25 + VAT at 17.5% = €29.38. Incidently, VAT in the UK at least is 15% not the 17.5% SOE are adding. Has been for a while.</span></p><p>...</p><p>When you get right down to it, we Americans get the same treatment when we try to purchase European goods. The price of an item or service might never change from the time it was set, but my cost to purchase it does.  It's just the way business works.  If I wanted to complain myself, why is it that I would have to pay in the neighborhood of $50,000 for a Mercedes when it's considerably cheaper in Germany?</p><p><span style="color: #ff0000;">Because its a big heavy item thats shipped halfway across the world. SC on the other hand... isn't. </span></p></blockquote>

Pervis 10-22-2009 12:42 PM

<p>I actually bought this to Kiara's attention when the Station Store was launched. She said she would bring it to the attention of her boss.</p><p>Obviously, her boss doesn't give a crap about anyone outside of the US.</p><p>Edit: and lets not get in to the details of exactly what you can do to a company that overcharges you on tax...</p>

CoLD MeTaL 10-22-2009 01:03 PM

<p>Can't you pay with a Visa in USD and let the visa company convert to Euros?  The exchange rate and fee will still smack ya but not as hard as paying 10Euros for 10USD.</p>

Ansek 10-22-2009 01:23 PM

<p><cite>CoLD MeTaL wrote:</cite></p><blockquote><p>Can't you pay with a Visa in USD and let the visa company convert to Euros?  The exchange rate and fee will still smack ya but not as hard as paying 10Euros for 10USD.</p></blockquote><p>No. SOE wont allow it - tho they used to.</p><p>I use a US dollar credit card drawn on a US bank account because I do a fair amount of travelling and most countries prefer US dollars (well they used to, last twelve months or so some places, especially in the Middle East, are starting to prefer Euros). Because my mailing address is in the UK, SOE insists I pay in pounds sterling. This means a dollar transaction goes out of my account, gets converted into sterling by my bank - and I get charged for the priviledge - to pay SOE who presumably then convert the sterling into dollars - and add a bit to the dollar amount in order to charge me for doing so.</p>

Wingrider01 10-22-2009 02:25 PM

<p><cite>snowline wrote:</cite></p><blockquote><p>Dylara I'm sorry but your post is utter rubbish, charging the same numerical value in euros as dollars when there is such a large exchange rate difference is blatant gouging of european customers, it's disgraceful and there is no excuse for it. Businesses that sell globally adapt to the exchange rates on a regular basis so clients worldwide pay worldwide rates, not just fixed rates plucked at an arbitrary and uncannily convenient single moment in time. If europeans were charged in dollars, then our bank charges & conversions of producing those dollars would adapt to global fluctuations, if however SoE is going to bill us in euros then it is SoE's responsiblity to adapt to exchange rate fluctuations, it's just that simple.</p><p>Also your point about VAT in certain european countries is wrong, the vat is added OUTSIDE & ABOVE of the figures in discussion, it's not something that SoE pays and has to recoup.</p></blockquote><p>Why would any company in their right mind do this, it is just a bottomless black hole of financial loss. Any accountant in  my company that even thought about suggesting this would be on the bread line faster then they can clean out their desk. Blame the world market for the difference, not the company. If the dollar was doing better then another foriegn currency then you would be moaning that you are paying to much in your currency amount.</p><p>All the businesses I do work with charge at the current exchange rate at the time the transaction takes place.</p>

Wingrider01 10-22-2009 02:27 PM

<p><cite>Ansek wrote:</cite></p><blockquote><p><cite>Dylara@Crushbone wrote:</cite></p><blockquote><p>While you're casting around for people to blame, you might add a couple more to your list:</p><p>- Your Government:  I seem to recall that some European countries have what is called a VAT (Value Added Tax) that's applied to certain purchases. Someone has to cover that. Guess who again?</p><p><span style="color: #ff0000;">According to the Knowledgebase, SOE add VAT onto the FINAL amount, it isnt included in the price. If something is listed at €25 then its actually €25 + VAT at 17.5% = €29.38. Incidently, VAT in the UK at least is 15% not the 17.5% SOE are adding. Has been for a while.</span></p><p>...</p><p>When you get right down to it, we Americans get the same treatment when we try to purchase European goods. The price of an item or service might never change from the time it was set, but my cost to purchase it does.  It's just the way business works.  If I wanted to complain myself, why is it that I would have to pay in the neighborhood of $50,000 for a Mercedes when it's considerably cheaper in Germany?</p><p><span style="color: #ff0000;">Because its a big heavy item thats shipped halfway across the world. SC on the other hand... isn't. </span></p></blockquote></blockquote><p>wrong in one, get charged the same exact way for downloadable software from companies in Ireland, England, Italy and Scotland. Last time I looked a download is not a "big heavy item".  It is called a exchange rate that flucuates regularly. funnyt VAT documentation I have shows it fluctuates between 14 and 22.5 percent depending on the items. Base in UK will go up to 17.5 in 01/10</p>

snowli 10-22-2009 02:30 PM

<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>snowline wrote:</cite></p><blockquote><p>Dylara I'm sorry but your post is utter rubbish, charging the same numerical value in euros as dollars when there is such a large exchange rate difference is blatant gouging of european customers, it's disgraceful and there is no excuse for it. Businesses that sell globally adapt to the exchange rates on a regular basis so clients worldwide pay worldwide rates, not just fixed rates plucked at an arbitrary and uncannily convenient single moment in time. If europeans were charged in dollars, then our bank charges & conversions of producing those dollars would adapt to global fluctuations, if however SoE is going to bill us in euros then it is SoE's responsiblity to adapt to exchange rate fluctuations, it's just that simple.</p><p>Also your point about VAT in certain european countries is wrong, the vat is added OUTSIDE & ABOVE of the figures in discussion, it's not something that SoE pays and has to recoup.</p></blockquote><p>Why would any company in their right mind do this, it is just a bottomless black hole of financial loss. Any accountant in  my company that even thought about suggesting this would be on the bread line faster then they can clean out their desk. Blame the world market for the difference, not the company. If the dollar was doing better then another foriegn currency then you would be moaning that you are paying to much in your currency amount.</p><p>All the businesses I do work with charge at the current exchange rate at the time the transaction takes place.</p></blockquote><p>That's the point, "All the businesses I do work with charge at the current exchange rate at the time the transaction takes place." - SoE's internal exchange rate is massively out of step with reality, by a year or more.</p><p>I'm not sure if you are arguing for or against the OP now.</p>

TSR-DanielH 10-22-2009 02:32 PM

<p>Greetings,</p><p>The exchange rate on international transactions is recalculated after set amounts of time.  Every so often the exchange rates will be updated across the various currencies.  Those who post here regularly may remember when changes in exchange rates made the Australian values higher than others before it was updated.  Sadly, I do not know when the exchange rates will be updated again.</p>

Wingrider01 10-22-2009 02:33 PM

<p><cite>snowline wrote:</cite></p><blockquote><p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>snowline wrote:</cite></p><blockquote><p>Dylara I'm sorry but your post is utter rubbish, charging the same numerical value in euros as dollars when there is such a large exchange rate difference is blatant gouging of european customers, it's disgraceful and there is no excuse for it. Businesses that sell globally adapt to the exchange rates on a regular basis so clients worldwide pay worldwide rates, not just fixed rates plucked at an arbitrary and uncannily convenient single moment in time. If europeans were charged in dollars, then our bank charges & conversions of producing those dollars would adapt to global fluctuations, if however SoE is going to bill us in euros then it is SoE's responsiblity to adapt to exchange rate fluctuations, it's just that simple.</p><p>Also your point about VAT in certain european countries is wrong, the vat is added OUTSIDE & ABOVE of the figures in discussion, it's not something that SoE pays and has to recoup.</p></blockquote><p>Why would any company in their right mind do this, it is just a bottomless black hole of financial loss. Any accountant in  my company that even thought about suggesting this would be on the bread line faster then they can clean out their desk. Blame the world market for the difference, not the company. If the dollar was doing better then another foriegn currency then you would be moaning that you are paying to much in your currency amount.</p><p>All the businesses I do work with charge at the current exchange rate at the time the transaction takes place.</p></blockquote><p>That's the point, "All the businesses I do work with charge at the current exchange rate at the time the transaction takes place." - SoE's internal exchange rate is massively out of step with reality, by a year or more.</p><p>I'm not sure if you are arguing for or against the OP now.</p></blockquote><p>bottom line to make it simple - deal with the exchange rate and purchase or walk away from it and forget it. I get nailed by the exchange rate every time I purchase vertical market items from europe and the pacific rim countries, why should it be different for a game? people need to deal with the exchange rates</p>

snowli 10-22-2009 02:40 PM

<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>snowline wrote:</cite></p><blockquote><p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>snowline wrote:</cite></p><blockquote><p>Dylara I'm sorry but your post is utter rubbish, charging the same numerical value in euros as dollars when there is such a large exchange rate difference is blatant gouging of european customers, it's disgraceful and there is no excuse for it. Businesses that sell globally adapt to the exchange rates on a regular basis so clients worldwide pay worldwide rates, not just fixed rates plucked at an arbitrary and uncannily convenient single moment in time. If europeans were charged in dollars, then our bank charges & conversions of producing those dollars would adapt to global fluctuations, if however SoE is going to bill us in euros then it is SoE's responsiblity to adapt to exchange rate fluctuations, it's just that simple.</p><p>Also your point about VAT in certain european countries is wrong, the vat is added OUTSIDE & ABOVE of the figures in discussion, it's not something that SoE pays and has to recoup.</p></blockquote><p>Why would any company in their right mind do this, it is just a bottomless black hole of financial loss. Any accountant in  my company that even thought about suggesting this would be on the bread line faster then they can clean out their desk. Blame the world market for the difference, not the company. If the dollar was doing better then another foriegn currency then you would be moaning that you are paying to much in your currency amount.</p><p>All the businesses I do work with charge at the current exchange rate at the time the transaction takes place.</p></blockquote><p>That's the point, "All the businesses I do work with charge at the current exchange rate at the time the transaction takes place." - SoE's internal exchange rate is massively out of step with reality, by a year or more.</p><p>I'm not sure if you are arguing for or against the OP now.</p></blockquote><p>bottom line to make it simple - deal with the exchange rate and purchase or walk away from it and forget it. I get nailed by the exchange rate every time I purchase vertical market items from europe and the pacific rim countries, why should it be different for a game? people need to deal with the exchange rates</p></blockquote><p>Bottom line to make it simple, customers are normally able to choose which currency they pay in - SoE prevents that, and has exchange rates years out of date.</p>

snowli 10-22-2009 02:41 PM

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>Greetings,</p><p>The exchange rate on international transactions is recalculated after set amounts of time.  Every so often the exchange rates will be updated across the various currencies.  Those who post here regularly may remember when changes in exchange rates made the Australian values higher than others before it was updated.  Sadly, I do not know when the exchange rates will be updated again.</p></blockquote><p>Thanks for the reply Daniel, it would be nice to know when this will be looked at, is it possible to find out?</p>

Pervis 10-22-2009 03:01 PM

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>Greetings,</p><p>The exchange rate on international transactions is recalculated after set amounts of time.  Every so often the exchange rates will be updated across the various currencies.  Those who post here regularly may remember when changes in exchange rates made the Australian values higher than others before it was updated.  Sadly, I do not know when the exchange rates will be updated again.</p></blockquote><p>Why not allow non US residents to convert our money ourselves and pay you using USD?</p><p>Giving us back that options would be the most logical thing to do.</p><p>Oh, you also need to re-check that you are charging people the correct tax amounts.</p>

TSR-DanielH 10-22-2009 03:14 PM

<p><cite>Pervis wrote:</cite></p><blockquote><p>Why not allow non US residents to convert our money ourselves and pay you using USD?</p><p>Giving us back that options would be the most logical thing to do.</p><p>Oh, you also need to re-check that you are charging people the correct tax amounts.</p></blockquote><p>I believe the ability to change currencies from the customer's end was removed due to fraud issues.  At this point our system will automatically deny charge with non-matching country/currency codes.  If I shifted someone in Europe to US/USD then they would be unable to make any purchases until it was reverted.</p><p>Regarding when the pricing will change, I can not be sure.  My understanding is that the accounting department will analyze 6-months to a year's worth of data and adjust rates periodically.  It does not always correspond directly to exchange rates.  Station cash has not been out for a year yet so I assume that they will not be doing so in the near future.  I'm sorry that I can't provide anything more specific.</p>

Masuma 10-22-2009 04:45 PM

<p>was going to say, tbh i did not expect a better and more customer friendly reaction, but i guess you do not get to decide these things..</p><p>still what remains is unsatisfied european customers</p>

Ghouti 10-22-2009 04:58 PM

<p>I made a thread about a year ago concerning the same topic ... it never got answered, following exchange rates have changed but not that much so following is still somewhat acurate ...</p><p><cite>Ghouti wrote:</cite></p><blockquote><p>I was wondering if someone from SOE could tell me how they handled the currency exchange rate ?</p><p>In the station cash FAQ the following is posted:</p><p> <strong>How much does Station Cash cost?</strong></p><p>Currency              USD       AUD       DKK            EUR          GBP     NOK           SEK           CHF                  JPY100SC =                $1.00     $1.60     Kr 7,00      €1,00       £.80      kr 7,00      10.00 Kr   CHF 1.20        ¥100</p><p>SOE reserves the right to modify these conversions at its sole discretion at any point in time.</p><p>Not to be annoying or anything but did SOE check the exchange rate for currency??</p><p>According to SOE, $1.00  = €1,00 .... which is pretty interesting since the current exchange rate is $1,30 = €1,00 or $1,00 = €0,77 ... so basicly Europeans have to pay 23% more then Americans !!! And its not only in Euro's where there is a difference, at the moment £1,00 = €1,14 or when you calculate it back to dollars $1.00 = £ 0,67 still a difference of 16% for the english people !!</p><p>Of course this probably applies to our subscription too, never checked it but still i find it interesting and wanted to bring it under everyones attention that SOE is blatently making non-americans pay more. It isnt my intent to turn this in a discussion about Station Cash, but about the currency exchange rate they handle.</p></blockquote><p>Original thread: <a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=438566">http://forums.station.sony.com/eq2/...topic_id=438566</a></p><p>So to be honest european people are paying more then US for their accounts and  for SC ... i think i need to move lol</p>

TSR-DanielH 10-22-2009 05:07 PM

<p><cite>Ghouti wrote:</cite></p><blockquote><p> i think i need to move lol</p></blockquote><p>That's certainly an option.  America is a pretty cool place.  We have spacious skies, amber waves of grain, and apparently some purple mountains or something.  At least I think that's how the song goes...</p>

Ansek 10-22-2009 05:41 PM

<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>Ansek wrote:</cite></p><blockquote><p><cite>Dylara@Crushbone wrote:</cite></p><blockquote><p>While you're casting around for people to blame, you might add a couple more to your list:</p><p>- Your Government:  I seem to recall that some European countries have what is called a VAT (Value Added Tax) that's applied to certain purchases. Someone has to cover that. Guess who again?</p><p><span style="color: #ff0000;">According to the Knowledgebase, SOE add VAT onto the FINAL amount, it isnt included in the price. If something is listed at €25 then its actually €25 + VAT at 17.5% = €29.38. Incidently, VAT in the UK at least is 15% not the 17.5% SOE are adding. Has been for a while.</span></p><p>...</p><p>When you get right down to it, we Americans get the same treatment when we try to purchase European goods. The price of an item or service might never change from the time it was set, but my cost to purchase it does.  It's just the way business works.  If I wanted to complain myself, why is it that I would have to pay in the neighborhood of $50,000 for a Mercedes when it's considerably cheaper in Germany?</p><p><span style="color: #ff0000;">Because its a big heavy item thats shipped halfway across the world. SC on the other hand... isn't. </span></p></blockquote></blockquote><p>wrong in one, get charged the same exact way for downloadable software from companies in Ireland, England, Italy and Scotland. Last time I looked a download is not a "big heavy item".  It is called a exchange rate that flucuates regularly. funnyt VAT documentation I have shows it fluctuates between 14 and 22.5 percent depending on the items. Base in UK will go up to 17.5 in 01/10</p></blockquote><p><span style="color: #ffffff;">Forgive me, might be totally misreading you but I don't quite understand what you're saying here.</span></p><p><span style="color: #ffffff;">At no point have I suggested SOE's practice of adding on VAT to the end amount is unusual or untoward. Yes, you're </span><span style="color: #ffffff;">quite right, its "the same exact way for downloadable software from companies in Ireland, England, Italy and Scotland." The point that was being made was a refuting of Dylara's argument that the increased cost to EU customers is because of VAT - when the price quoted, and <em>is </em>higher for EU customers, doesn't include tax.</span></p><p><span style="color: #ffffff;">And yes, you're also right when you say downloads aren't "big heavy items". That's what I said too.</span></p><p><span style="color: #ffffff;">Dylara: Why does a German car cost more in the US than Germany?</span></p><p><span style="color: #ffffff;">Ansek: Because its a big heavy item thats shipped halfway across the world. </span></p><p><span style="color: #ffffff;">See? I pointed out that it was a spurious argument because SC isnt a car that needs to be shipped. </span></p><p><span style="color: #ffffff;">As to VAT rates... SOE's own documentation clearly states they charge it at 17.5%. Look in the KB - <a href="http://soe-ing.custhelp.com/cgi-bin/soe_ing.cfg/php/enduser/std_adp.php?p_faqid=11410&p_created=1099091968&p_s id=RgHcS2Lj&p_accessibility=0&p_redirect=1&p_lva=& p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX 3Jvd19jbnQ9Nyw3JnBfcHJvZHM9MSZwX2NhdHM9MCZwX3B2PTE uMSZwX2N2PSZwX3NlYXJjaF90eXBlPWFuc3dlcnMuc2VhcmNoX 25sJnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9dmF0&p_li=&p_to pview=1" target="_blank">here for example</a>. I'm no accountant but I've never heard of a 14% or 22.5% VAT rate - the only rates I was aware of were zero, 5% and 15% (or 17.5% as its provisionally intended to be next year). VAT isnt a big complicated tax thing - I can think of only four items exempt (food, books and newspapers, childrens' clothes, medical supplies) and of three at the reduced 5% rate (domestic fuel, residential building work, female sanitary products). <a href="http://www.direct.gov.uk/en/MoneyTaxAndBenefits/Taxes/BeginnersGuideToTax/DG_4015895?cids=Google_PPC&cre=Money" target="_blank">Everything else is 15%.</a> Right across the board, no ifs no buts.</span></p><p><span style="color: #ffffff;">As I said, not quite sure why you felt the need to pick apart my post by reiterating what I was saying but y'know, each to his own.</span></p><p>Edit: Sorry, all the colours went funny =/</p>

Lortet 10-23-2009 01:03 AM

<blockquote><p><cite>Ghouti wrote:</cite></p><blockquote><p>I was wondering if someone from SOE could tell me how they handled the currency exchange rate ?</p><p>In the station cash FAQ the following is posted:</p><p> <strong>How much does Station Cash cost?</strong></p><p>Currency              USD       AUD       DKK            EUR          GBP     NOK           SEK           CHF                  JPY100SC =                $1.00     $1.60     Kr 7,00      €1,00       £.80      kr 7,00      10.00 Kr   CHF 1.20        ¥100</p><p>SOE reserves the right to modify these conversions at its sole discretion at any point in time.</p></blockquote></blockquote><p>Ouch - AUD is currently 92.8c US and rising - the above calculation of 1 USD = 1.60 AUD is giving us 62.5c</p>

Ghouti 10-23-2009 02:43 AM

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>Regarding when the pricing will change, I can not be sure.  My understanding is that the accounting department will analyze 6-months to a year's worth of data and adjust rates periodically.  It does not always correspond directly to exchange rates.  Station cash has not been out for a year yet so I assume that they will not be doing so in the near future.  I'm sorry that I can't provide anything more specific.</p></blockquote><p>If this is true how come then that after a year nothing has changed ... last year €1 = 1.3$ ($1,00 = €0,77), today its even €1 = 1.5$ ($1,00 = €0,67 already 33% more then it should be)</p><p>so it should have changed at least once ... and almost a second time now ... but it seems that never happened so either you are glad no one brings this to attention so you can continue exploiting this or is there another reason for SOE's own exchange rate to be so ... off ?</p><p>Ok so how do subcription compare. I'm paying €69,99 plus applicable taxes for 6 months. If someone one be so kind to post what they have to pay plus applicable taxes for 6 months in the US ?</p><p>Other choices are.</p><p>€13,49 for 1 month (with current exchange rate that would be $20,24)€37,99 for 3 months ($56,99)€69,99 for 6 months ($104,99)€129,99 for 12 months ($194,99)</p><p>So how does it compare ??</p>

Phadda 10-23-2009 03:05 AM

<p>Take a loot at the Dollar vs Euro Picture. You can see the Highrates for the Euro. The Eurogamer are paying since release from EQ2, the same Rates for example 13,49€. If we had the chance to pay in US$ in the same time, i think hmmmm we had "more" money for the SC <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p><p style="text-align: center;"><img src="http://www.ramuench.de/privat/grafik/Euro.gif" width="512" height="319" /></p>

Owesta 10-23-2009 03:38 AM

<p>When the USD was 1.64 for 1€ i posted a thread on the SWG forums about and the VAT thing was mentioned too. that was late 007 early 008</p><p>I've researched Vallue Added Tax and it doesnt apply to digital product only to products you can hold in your hands physicaly (sp).</p><p>In all that time the $OE exchange rates havent been changed at all.</p><p>IN SWG ive talked to other European guildies and UK players payed less subs than EURO wielding countries. Still the 15$ but but at the time UK players payed 9GBP =15$ Euro players payed 13.99€. Around that period the GPB was same as € so UK based players payed 9 Euro per month converted</p><p>Its the $OE thing i guess</p>

Alienor 10-23-2009 03:59 AM

I never had issues paying a US company with USD via credit card when ordering goods from the States. That is any company beside SOE who are ripping us off and blame VAT or the exchange rate. This is worse than on an oriental bazaar. The argument about fraud prevention is totally nonsense. Do you really think I would pay in Euro with my Visa when visiting the States? Things seems to go pretty worse for SOE if they need to rob us in such a shameless way.

texmurphy 10-23-2009 04:34 AM

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>The exchange rate on international transactions is recalculated after set amounts of time.  Every so often the exchange rates will be updated across the various currencies.</p></blockquote><p>Well, I haven't seen any other calculation than 1:1 between USD and EUR for all the time, and I play from the beginning. That's why I used to pay LoN boosters with credit card / USD.</p><p>But, nevertheless, it's pretty simple: as I said, I used to. I did not like the idea of the Marketplace from the beginning, even if it's "just" some potions or anything else; so I'm not going to buy anything there. And I'm not going to buy any LoN boosters at a higher price. If SoE wants me to buy again, they'll have to change it. If all the european customers do so, I'm pretty sure they will.</p>

Wingrider01 10-23-2009 07:50 AM

<p><cite>texmurphy wrote:</cite></p><blockquote><p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>The exchange rate on international transactions is recalculated after set amounts of time.  Every so often the exchange rates will be updated across the various currencies.</p></blockquote><p>Well, I haven't seen any other calculation than 1:1 between USD and EUR for all the time, and I play from the beginning. That's why I used to pay LoN boosters with credit card / USD.</p><p>But, nevertheless, it's pretty simple: as I said, I used to. I did not like the idea of the Marketplace from the beginning, even if it's "just" some potions or anything else; so I'm not going to buy anything there. And I'm not going to buy any LoN boosters at a higher price. If SoE wants me to buy again, they'll have to change it. If all the european customers do so, I'm pretty sure they will.</p></blockquote><p>Bottom lime is they need to get rid of the "average exchange rate" and charge the current exchange rate at the time the purchase is made, information is readily available and the conversion is already in most billing applications that deal with international transactions.  Just made a purchase of development software from Argentina and tghe currect exchange rate was <span >1 USD = 3.82 ARS as of 10/23/2009, so the conversions are readily available.</span></p>

feldon30 10-23-2009 09:55 AM

SoE could just revert back to accepting whatever currency they are provided, rather than interrogating their mailing/billing address and rejecting U.S. Dollars when offered.

Alienor 10-23-2009 10:50 AM

<p><cite>feldon30 wrote:</cite></p><blockquote>SoE could just revert back to accepting whatever currency they are provided, rather than interrogating their mailing/billing address and rejecting U.S. Dollars when offered.</blockquote><p>This way they would loose money from non-US as we pay for the monthly subscription more than $15 as mentioned before. Hardly ever happening. Btw, thanks for pointing to this thread on your site.</p>

Wingrider01 10-23-2009 02:32 PM

<p><cite>Alienor wrote:</cite></p><blockquote><p><cite>feldon30 wrote:</cite></p><blockquote>SoE could just revert back to accepting whatever currency they are provided, rather than interrogating their mailing/billing address and rejecting U.S. Dollars when offered.</blockquote><p>This way they would loose money from non-US as we pay for the monthly subscription more than $15 as mentioned before. Hardly ever happening. Btw, thanks for pointing to this thread on your site.</p></blockquote><p>thing is you are not paying more then 15.00, you are paying the equivilant of 15.00 in your local currency. I have to pay for equipment and software that I purchase overseas at the local exchange rate, no difference there. Beleive it has to do with the new fraud laws that have been implemented in the world banking market.</p>


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