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-   -   Could we get rid of server down and maintanance at raid primetime on Innovation? (https://archive.eq2wire.com//showthread.php?t=443515)

ZerkerDwarf 02-13-2009 05:02 PM

<p>Could Innovation please get rid of those server downs and maintanance at raid primetimes (i.e. European evening time)?</p>

JINX8131 02-13-2009 05:09 PM

<p>unfortunately, the severs should be updated at the same time no matter where in the world they actually are used, that way people dont complain that one server had an advangage on a WW1st disco. witch seems to be a big thing to some.</p><p>so SOE decided to look at the least used times all over the world for there update time, and sometimes that may affect different regions.</p><p>you can please some of the people all the time</p><p>you can please all of the people some of the time</p><p>but you can never please all of the people all of the time.</p>

Pins 02-13-2009 05:22 PM

<p><cite>JINX8131 wrote:</cite></p><blockquote><p>unfortunately, the severs should be updated at the same time no matter where in the world they actually are used, that way people dont complain that one server had an advangage on a WW1st disco. witch seems to be a big thing to some.</p><p>so SOE decided to look at the least used times all over the world for there update time, and sometimes that may affect different regions.</p><p>you can please some of the people all the time</p><p>you can please all of the people some of the time</p><p>but you can never please all of the people all of the time.</p></blockquote><p>Actually this is incorrect.  European servers have their own downtime from the American servers, as does the Japanese and Russian servers.  As for this time, there was emergency maintenance required for the European servers:</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=443505" target="_blank" rel="nofollow">http://forums.station.sony.com/eq2/...topic_id=443505</a></p><p><span style="font-family: verdana; color: #d2c5a9; -webkit-border-horizontal-spacing: 1px; -webkit-border-vertical-spacing: 1px;"><p style="font-family: verdana, arial, helvetica, sans-serif;">Hi there, </p><p style="font-family: verdana, arial, helvetica, sans-serif;">The Runnyeye server will be brought down shortly for an emergency maintenance fix. There is a problem causing zones to crash on Runnyeye and we will be hotfixing the server to eliminate this problem. We apologize for the inconvenience and thank you for your understanding.</p><p style="font-family: verdana, arial, helvetica, sans-serif;">As soon as I know that the server is patched and in normal operating condition, I'll update this thread to let you know. </p><p style="font-family: verdana, arial, helvetica, sans-serif;">P.S. Splitpaw and the FR/DE servers are also affected by this problem and hotfixing as well.</p></span></p>

JINX8131 02-13-2009 05:34 PM

<p>i stand corrected, so this is an announced emergency fix...</p><p>what was the complaint again?</p>

Eovania 02-13-2009 05:51 PM

<p>Yes, this was an emergency hotfix, also announced on the German boards and EQ2players, Zerker. I already explained in-game what is going on as well <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>The servers will be back up soon, and only for a toal of an hour.</p><p>If you feel like more talking about it, you can also hop on on the German boards <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

Eovania 02-13-2009 05:59 PM

<p>The German servers are back up, UK servers are being unlocked right now! <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p>

ZerkerDwarf 02-13-2009 06:54 PM

<p>On the recent mondays between 19:00 and 20:00 Innovation also suffered from mass LDs with many players (serverwide) not being able to log in again for several hours.</p>

Eovania 02-13-2009 07:04 PM

<p>Zerker, we are having <a href="http://forums.station.sony.com/eq2/forums/show.m?forum_id=2695" target="_blank">discussion threads</a> about this subject already in progress. This section here is not really the place to let off random complains. If you have specific problems, please report to CS.</p>


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