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-   -   Updated ProSiebenSat.1 Feedback Thread (https://archive.eq2wire.com//showthread.php?t=516732)

sojurn1 04-01-2012 01:51 AM

<p><cite>Virrago wrote:</cite></p><blockquote><p><cite>soulsercher wrote:</cite></p><blockquote><p><cite>Wurm wrote:</cite></p><blockquote><p>1) What happens when a Military member (I'm going to use this term to cover DOD and family members as well) returns to the US when their tour of duty is done? Will they be then able to use the SOE launcher? Will their SC balance be returned to them?</p><p>4) Patch management. If someone plays on a US server from Europe they need to be given the same patches at the same time for it to work. How will this be done?</p></blockquote><p>Brasse, if you're still here, please answer Wurm's questions  as they are very important to a lot of us.</p></blockquote><p>We have added #1 to our list of questions to follow up on and try to get the correct answer.  #4 as SOE will still be managing content of the servers it will be the same as it has been done.</p></blockquote><p>you might want to add this as well as its not just military that move</p><p>customers that relocate to a country out side the pss1 bracket how will it be handelled if they moved to pss1 then they move out of that country to usa australia etc etc ?</p>

fred3111 04-01-2012 03:33 AM

<p>People concerned with the security of their data forget really fast that SOE has already been hacked...</p><p>What bothers me the most is the "Pay-to-win" reputation of PSS1/Alaplaya.</p><p>They use to modify the gameplay, so that endgame becomes impossible except if you buy their fabled  items at their shop.</p><p>A crazy friend of mine spent 750 € in a single year, just to be able to survive the endgame of S4 League....</p><p>The day it will happen in Everquest 2 will be my cancellation day.</p><p>Now, I'm in a wait and see attitude.</p><p>Sorry for my poor english !</p>

General_Info 04-01-2012 05:25 AM

<p><cite>fred3111 wrote:</cite></p><blockquote><p>People concerned with the security of their data forget really fast that SOE has already been hacked...</p></blockquote><p>It's not forgotten, but people trust companies they know well and distrust companies they've never heard of.</p><p>people here trust P7S1 as much as they trust the people that hacked SOE's network.</p>

Rafiki65 04-01-2012 05:53 AM

<p>Just have one small question. When I as a europeen player will be forced to play for A COMPANY THAT I REALLY DONT LIKE, what will I think about SoE?</p><p>The answer for me are very simple. I will never trust SoE as a europeen player. Why should I? SoE is NOT listen to their europeen player..and now when they have seen that europeen players suddenly started up toons on US server..Well that should be a message enough what we are thinking of Pro7...But insteed to listen on guys in forums and see the pattern that is really clear.. SoE force us to a company that hardly none europeen player like.. In future I will have in mind if I ever want to play any game from SoE anymore, cause they maybe some day will force you to a company that you REALLY DONT LIKE. Have it happen once, well then it can happen again. And I dont think I am the only one that are thinking like that..</p><p>Have those buisnessmen that have make this deal ever think of that. SoE will maybe not only loose players in eq2 (many will rather stop playing than be forced to Pro7)but that part they dont seems to worry that much about.. But they maybe should worry about the next ..Europeen players maybe dont ever want to play a game from SoE...</p>

Guy De Alsace 04-01-2012 06:16 AM

<p>Would you keep playing if PSS1 didnt require any cc info on signup? Just curious, I created an FTP EQ account yesterday and didnt have to register any cc details to play it, just name, email addy and a password, same for my Aion FTP account.</p><p>Playing to 90 on a bronze account would be very tough but challenging at least.</p>

sexieladie 04-01-2012 06:37 AM

<p><cite>[email protected] Bazaar wrote:</cite></p><blockquote><p><cite>SOE-Brasse wrote:</cite></p><blockquote><p><cite>Wurm wrote:</cite></p><blockquote><p>The best thing is the US Military members currently serving in Europe...</p><p>What happens to them when they move back to the states?</p></blockquote><p>US Military bases have their own unique IPs and are already known. Let me make sure we get you a definitive answer to address this, to make doubly sure, but my understanding is that a US Military IP overseas still counts as "US" for the purposes of web tracking.</p><p>~Brasse</p></blockquote><p>Not all military personell live on base. I am verrrrrry leery of this statement. Will there be a way for military folks to get access via SOE if they live off-base? As a good liberal I oppose anything that will harm our troops in any way.</p></blockquote><p>The statement posted by Brasse is not completely correct.  US Military bases overseas do not have their own "unique IPs".  They are made to use whatever local internet provider is contracted by the US Military to provide service on post/base; this also includes those of us that have to live off post/base in private or government leased housing.  In my case it is Deutsche Telekom(stationed in Germany).  The only way to get a US IP address is to buy a service that masks your address and that is ILLEGAL!!!! On a US Military installation the only thing that is considered a US IP address is an internet connection that is used for Official Military Networks and you are not authorized to play games on Official Military Networks.  I know lots of single soldiers and families that use SOE games as a way to stay in contact with family in the US. </p><p>Is it possible create something that can identify those of us that are military so that we can still use the SOE Launcher instead of having to use ProSieben?  Also would it be possible to do the same thing for people who travel frequently on business overseas?(Still not very clear on how that is going to work if you do work for a company that requires traveling as part of your job)</p>

Ginfress02 04-01-2012 06:45 AM

<p><cite>Raffir wrote:</cite></p><blockquote><p>You guys got nearly everything you asked for.  The only thing you didn't get was the option to opt out of the Prosieben pymt plan. </p><p>Everywhere you use a debit or credit card has the possibility to be hacked.  The cafe where you eat lunch, the hardware store, the bookstore, the gas station...everywhere. You know nothing about the security of any company or firm where you use your card.  You simply take it for granted and hope for the best.  Just like all of us. So how is ProSieben any different than anywhere else you use your credit card?</p><p>Raf</p></blockquote><p>It's not just the credit card risk for me.</p><p>- lack of communication from Smedley. If he has the time to communicate on his twitter account he has time to post it here (nothing against Brasse and i am glad he/she is doing it even on a day off)</p><p>- no trust in pss1 credit card wise. Having seen a thread where they had put private customer information on an open forum and kept telling the customers that it was the best thing they could do to reach the customers involved. You really want to give creditcard information to a company who do that kind of stuff?</p><p>- lack of respect for people on the forums. Yeah these forums have issues too but so far i havent seen any name calling from SoE staff</p><p>- lack of respect from the games they run. P2W is something they see as important, maybe as even most important thing, is not the type of game i like.</p><p>- the fact that i have to spend time on a forum to find this info is a bad SoE move. With such an important change they should have sent all customers an email where they name the changes that are coming so everybody knows about it.</p><p>And i could name more issues i have with this change. I even wonder if it's allowed that without consent SoE can sent pss1 my private information.</p>

Ja'chyra 04-01-2012 06:47 AM

<p>Had enough of this, another 7 year account cancelled and a refund of my SC requested.</p>

Surgen 04-01-2012 06:47 AM

<p><cite>SpArKyRocket wrote:</cite></p><blockquote><p>I'm still confused about the station access subscription and how that will work.</p><p>So am I to be expected to now pay £42 / month, i.e. £15 a month to P7S1 (For the station access) and £27 a month to SOE (for 3 x subscriptions, 1 each for EQ, Vanguard & PoTBS) when I used to get all this for £15 / month previously ? ? ?</p></blockquote><p>Sparky,</p><p>According to the clarification Brasse gave earlier in this thread then yes, you are correct. We will need to pay PSS1 for the games they publish and pay SOE seperately for the others.</p><p>Essentially it's an (unintended, I hope) consequence of the split publishing deal that we multi-SOE game players in EU have been rewarded for our loyalty by having EQ, Vanguard and other non-PSS1 games removed from our access pass and we'll need to pay again to play them.</p><p>-Surgen.</p>

Seffrid 04-01-2012 07:06 AM

<p>Could one of the Community Relations team monitoring this discussion and forwarding reports analysing the salient points to the team handling this deal  please confirm that they have noted the suggestion from a number of players that the way to resolve these difficulties is to allow existing players the option to continue playing through SOE with their subscriptions and Marketplace revenues being transferred by SOE to PSS1 and that they have included the suggestion in their reports?</p><p>The idea is that PSS1 would then have time to convince a captive audience that they were handling their side of the game decently with inducements offered for players to transfer across. PSS1 clearly do not have the trust of the players based on their past performance, and therefore it is only by SOE retaining those players while PSS1  improve their reputation through their future actions  that both companies will have a deal worth anything to them.  </p><p>It seems pretty clear that such a measure is the only way of keeping a viable European customer base intact, which must surely be critical to the commercial viability of this deal, and it would be helpful please to know that it had been put forward to the team for serious consideration.</p>

Moldylocks 04-01-2012 07:10 AM

<p><cite>Ginfress02 wrote:</cite></p><blockquote><p><cite>Raffir wrote:</cite></p><blockquote><p>You guys got nearly everything you asked for.  The only thing you didn't get was the option to opt out of the Prosieben pymt plan. </p><p>Everywhere you use a debit or credit card has the possibility to be hacked.  The cafe where you eat lunch, the hardware store, the bookstore, the gas station...everywhere. You know nothing about the security of any company or firm where you use your card.  You simply take it for granted and hope for the best.  Just like all of us. So how is ProSieben any different than anywhere else you use your credit card?</p><p>Raf</p></blockquote><p>It's not just the credit card risk for me.</p><p>- lack of communication from Smedley. If he has the time to communicate on his twitter account he has time to post it here (nothing against Brasse and i am glad he/she is doing it even on a day off)</p><p>- no trust in pss1 credit card wise. Having seen a thread where they had put private customer information on an open forum and kept telling the customers that it was the best thing they could do to reach the customers involved. You really want to give creditcard information to a company who do that kind of stuff?</p><p>- lack of respect for people on the forums. Yeah these forums have issues too but so far i havent seen any name calling from SoE staff</p><p>- lack of respect from the games they run. P2W is something they see as important, maybe as even most important thing, is not the type of game i like.</p><p>- the fact that i have to spend time on a forum to find this info is a bad SoE move. With such an important change they should have sent all customers an email where they name the changes that are coming so everybody knows about it.</p><p>And i could name more issues i have with this change. I even wonder if it's allowed that without consent SoE can sent pss1 my private information.</p></blockquote><p>Brasse hasn't even touched on the months that this community was snubbed.  No matter how impassioned the requests were, SOE's paying customers were<em> ignored</em>.   I don't care what is said at this point in this game they are playing, the weeks and weeks of terrible treatment to their paying customers will never be forgotten by me.  It was the #1 dealbreaker in all of this, and they haven't acknowledged their behavior or apologized for it.</p>

Trevynoae 04-01-2012 07:34 AM

<p>I am repeating myself - but maybe the following isn't such a bad idea to keep the fallout to a minimum while still having a good chance to entice people into pss1.</p><p>At least I know for myself that I might consider doing the move after a while (if such a plan like I draw here would be in place) - although I have strong reservations against that company and the people running it due to past experience. But maybe ... maybe they really want to do something good ... and if they are THAT convinced that they will be able to make us happy - they have nothing to lose at all following the suggestion.</p><p><span style="text-decoration: underline;"><em><strong>Suggestion:</strong></em></span></p><p>Follow our suggestion about having existing customers keep their SOE accounts (and use them for the games!), pay PSS1 for those of us who are accessing the games from their sovereign territory whatever and however much you want, disable new accounts from that territory create with SOE but force them to PSS1 (new accounts! not existing ones!).</p><p>Now ... offer something unique to those players in that territory to convert their existing accounts into PSS1 accounts. Maybe give them a year's subscription for 1/3 of the regular price or a 2 year sub for the price of 1 year's (or less) and a couple of nice and neat items from the marketplace for free. I am sure you would maintain most of your current playerbase and in addition get way more folks willing to convert to PSS1! You would even have the guarantee that players stay for that timeframe! If I paid for 2 years - I would want to stay for that time!</p><p>At the same time you could give customers based on all other territory another incentive like also offering them a 2 year sub for the price of a 1 year's. So your loyal customers not affected by that PSS1 deal don't feel like they are less valued.</p><p>This would create a total win-win situation for everybody involved.</p><p>Of course - one part of the playerbase could and most likely would complain: Those of us located in PSS1 territory not willing to move on PSS1. Why? Because we couldn't get the nifty extras that you offer for your us customers and to those who transition over to PSS1.But hey - in exchange we would get the option to stick with SOE.Everybody could then make an educated decision. Stay where you are and got nothing extra. Or take the special offer and move over to PSS1. Or of course - stay where you are (not being affected) and take the special deal on your sub or not.</p><p>Just to add:</p><p>Having us who play more than just the pss1 related games to pay more than we are used to - is a bad move.And PSS1 not knowing yet when they will have sort of All Access ready also is not much fun. They are trying to get customers to trust them - and at the same time they expect them to pay more just to play the same games - just because they don't have an All Access plan in place and have no idea when they will be able to offer such.</p>

Seffrid 04-01-2012 07:47 AM

<p><cite>Trevynoae wrote:</cite></p><blockquote><p>They are trying to get customers to trust them - and at the same time they expect them to pay more just to play the same games - just because <strong><em>they don't have an All Access plan in place and have no idea when they will be able to offer such.</em></strong></p></blockquote><p>Or gamecard.</p><p>The players' suggested solution would provide time for all such problems to be overcome.</p>

Kachros 04-01-2012 08:26 AM

<p>My 1<sup>st</sup> post in this thread was a rage fuelled “I QUIT” simply put.. I have had enough of the way we in EU were being treated, if we were given upfront and honest answers at the beginning I’m sure all this animosity could have been avoided.</p><p>Now that I've had time to mellow and only speaking for myself .. a casual player in the UK playing on just the Butcherblock server I am seriously considering giving PSS1 a chance.</p><p>I've followed this whole fiasco since the beginning playing on and off, and at the end of the day playing EQ2 is what I like to do, most people have a hobby or a sport that they are passionate about for me it's EQ2.</p><p style="margin-bottom: 0cm;">I fell in love with the game from day 1 and have easily forgiven all the little things along the way (including the hack) that I've came across in game .. nothings perfect!</p><p style="margin-bottom: 0cm;">If this is the FINAL decision by SOE then the choice for me is simple .. either quit or give them a chance.</p><p style="text-align: center; margin-bottom: 0cm;"><strong>NO I don't like or agree with SOE's decision to do this.</strong></p><p style="text-align: center; margin-bottom: 0cm;"><strong>NO I don't like the way PSS1 present themselves.</strong></p><p style="text-align: center; margin-bottom: 0cm;"><strong>And NO I don't like being forced into anything.</strong></p><p style="text-align: left; margin-bottom: 0cm;">There's nothing else out there I like and I've tried quite a few so separate bank account to handle just PSS1 and I will give them a go .. I at least want my moneys worth from this xpac that I've been waiting for very patiently, after that with state of the game as it is I don't see it lasting much longer and I will QUIT IN MY OWN TIME!</p><p style="text-align: left; margin-bottom: 0cm;">Still not at all amused by the whole process and very disgruntled!!</p><p style="text-align: left; margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"> </p>

Hamalhs 04-01-2012 08:49 AM

<p><cite>Kachros wrote:</cite></p><blockquote><p style="margin-bottom: 0cm;">...If this is the FINAL decision by SOE then the choice for me is simple .. either quit or give them a chance.</p><p style="text-align: center; margin-bottom: 0cm;"><strong>NO I don't like or agree with SOE's decision to do this.</strong></p><p style="text-align: center; margin-bottom: 0cm;"><strong>NO I don't like the way PSS1 present themselves.</strong></p><p style="text-align: center; margin-bottom: 0cm;"><strong>And NO I don't like being forced into anything.</strong></p><p style="text-align: left; margin-bottom: 0cm;">There's nothing else out there I like and I've tried quite a few so separate bank account to handle just PSS1 and I will give them a go ..</p><p style="text-align: left; margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"> </p></blockquote><p>The day in which I will be forced to make this that I do not want (to open a account with PSS1) will be my last day in EQ2 after 8 years! Only I MUST decide if to open a account and with who.</p><p>I prefer not to play more to a game that I love rather than to create a precedence: <<To allow the soe to consider the customers like parcel posts>>!</p>

Heph 04-01-2012 08:54 AM

<p>You've a point, Kachros. And since I'm deeply addicted to EQ2, I was thinking doing the same move myself. But what kind of message will such a move deliver to SoE? "Go on, continue to treat us, EU customers, like crap and furniture you can sell to anyone, it doesn't matter, we are too in EQ2 to really quit." And maybe we are</p><p>And, oh, Brasse, you told me (a little bit downwardly, by the way) that you (SoE) can't make anyone happy. Is "we'll continue to play EQ2 even forced to sign in witth a firm we distrust" your definition of making people happy? 'cause, you may have missed that, but hundreds of forum pages and thousands of comments said the same thing: We DO NOT want this.</p><p>And to add a question to which I really would like to have an answer: What will be the status of internationnal firm employees that travel between US and EU? Will they have to pay SoE and Pro7Sat to play?</p>

dawy 04-01-2012 09:04 AM

<p><cite>General_Info wrote:</cite></p><blockquote><p><cite>fred3111 wrote:</cite></p><blockquote><p>People concerned with the security of their data forget really fast that SOE has already been hacked...</p></blockquote><p>It's not forgotten, but people trust companies they know well and distrust companies they've never heard of.</p><p>people here trust P7S1 as much as they trust the people that hacked SOE's network.</p></blockquote><p>This</p><p>I've not forgotton about the hacking but its about TRUST i trust SOE/SONY i wouldnt trust alaplaya to wipe its own mouth after a chocolate icecream frankly</p>

sojurn1 04-01-2012 09:23 AM

<p><cite>Kachros wrote:</cite></p><blockquote><p>My 1<sup>st</sup> post in this thread was a rage fuelled “I QUIT” simply put.. I have had enough of the way we in EU were being treated, if we were given upfront and honest answers at the beginning I’m sure all this animosity could have been avoided.</p><p>Now that I've had time to mellow and only speaking for myself .. a casual player in the UK playing on just the Butcherblock server I am seriously considering giving PSS1 a chance.</p><p>I've followed this whole fiasco since the beginning playing on and off, and at the end of the day playing EQ2 is what I like to do, most people have a hobby or a sport that they are passionate about for me it's EQ2.</p><p style="margin-bottom: 0cm;">I fell in love with the game from day 1 and have easily forgiven all the little things along the way (including the hack) that I've came across in game .. nothings perfect!</p><p style="margin-bottom: 0cm;">If this is the FINAL decision by SOE then the choice for me is simple .. either quit or give them a chance.</p><p style="text-align: center; margin-bottom: 0cm;"><strong>NO I don't like or agree with SOE's decision to do this.</strong></p><p style="text-align: center; margin-bottom: 0cm;"><strong>NO I don't like the way PSS1 present themselves.</strong></p><p style="text-align: center; margin-bottom: 0cm;"><strong>And NO I don't like being forced into anything.</strong></p><p style="text-align: left; margin-bottom: 0cm;">There's nothing else out there I like and I've tried quite a few so separate bank account to handle just PSS1 and I will give them a go .. I at least want my moneys worth from this xpac that I've been waiting for very patiently, after that with state of the game as it is I don't see it lasting much longer and I will QUIT IN MY OWN TIME!</p><p style="text-align: left; margin-bottom: 0cm;">Still not at all amused by the whole process and very disgruntled!!</p><p style="text-align: left; margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"> </p></blockquote><p>this is what they want to see from people they did not get it from 231+ pages in the last thread and with that they gave us no ip locks BUT instead ip segrigation meaning if you are loging in from usa aussie you pay soe when you then move to uk france you then have to have a pss1 account and pay them,</p><p>or i guess take a break till you go back or play if you move for good ,</p><p>the biggest problem for every one is</p><p>sign or quit</p><p>they need to give us better options imo</p><p>also i have stated i will be moving to the usa permo but i will need to shift over to pss1 first apparently but is that reversable</p><p>things like this are probably not reversable that means quit if i cant secure my accounts to be set up as usa ones because they have already probably flagged them as eu accounts wich does really suck</p>

Meltoz 04-01-2012 09:43 AM

<p>If it is a ip lock that is going to stop me playing through SoE that is easy to work around</p>

sojurn1 04-01-2012 09:46 AM

thats they way that a red put it it will be the ip you sign in from as of now but that could change, its an easy work round for me as i could just get my accounts logged in from the usa untill i move, and use a f2p account untill i do so but i think it will be billing adress also in the end, again this is easy as i was also told i can do that for now in my situation but when do they stop that

Tharx 04-01-2012 09:54 AM

<p>Eh, well, now I'm glad I already cancelled my account after getting annoyed by those stupid $C wing attachments and all that crap.  And just noticed  that Bristlebane mount thing is only available in SC store. I still remember the time when things like that would've been in the game as a quest reward or something. Oh well. But anyway, that's not the point.</p><p>Heck when a company's name is "ProSiebenSat.1 Games Group" It's enough to keep me away from them. Sounds exactly like a company which has decided to spread to gaming world for some quick & easy cash. And I'm sure that there will be zero tv commercials or any other commercials for any soe games here in Finland. I don't see why a German tv company would bother with stuff like that. Not that they would help any. ...and Isn't it a bit too late to advertise EQ2 anyway?</p><p>I'll personally stay far away from anything that blahblah.1 company has touched.  And I may have been living under a rock or something since I've never even heard of that company before this. And same goes for all the games they are hosting. But whatever. Just came here to remove all my credit card information just in case.</p><p>And I was still looking forward to Everquest next & PS2. I guess I'll have to find some other games to play, or finally forget playing mmorpgs. -_-</p>

dawy 04-01-2012 10:10 AM

<p><cite>Meltoz wrote:</cite></p><blockquote><p>If it is a ip lock that is going to stop me playing through SoE that is easy to work around</p></blockquote><p>The lock seems to be tied to your account details</p>

Trevynoae 04-01-2012 10:13 AM

<p><cite>dawy wrote:</cite></p><blockquote><p><cite>Meltoz wrote:</cite></p><blockquote><p>If it is a ip lock that is going to stop me playing through SoE that is easy to work around</p></blockquote><p>The lock seems to be tied to your account details</p></blockquote><p>they (Brasse) already commented that it is IP based.</p><p>But whatever "workaround" there is using vpn proxies and all - this will not do lag any good - it does in no game.And they would be pretty stupid if they wouldn't also check your address and your billing info - at least I would do a combination of all that <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

dawy 04-01-2012 10:21 AM

<p><cite>Trevynoae wrote:</cite></p><blockquote><p><cite>dawy wrote:</cite></p><blockquote><p><cite>Meltoz wrote:</cite></p><blockquote><p>If it is a ip lock that is going to stop me playing through SoE that is easy to work around</p></blockquote><p>The lock seems to be tied to your account details</p></blockquote><p>they (Brasse) already commented that it is IP based.</p><p>But whatever "workaround" there is using vpn proxies and all - this will not do lag any good - it does in no game.And they would be pretty stupid if they wouldn't also check your address and your billing info - at least I would do a combination of all that <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" /></p></blockquote><p>I must have missed Brasse's comments,the last i read that it wasnt an IP lock she seemed adamant on that no region locking but no access to american servers from europe via SOE(when something seems like a lock it usually is a lock <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />) but yeah i would assume that thatd check CC and home details when you first log in it'd be a bit daft not to really but then again..</p>

BadLuck 04-01-2012 10:25 AM

<p><span style="font-family: 'arial black', 'avant garde';"><strong>What a <span style="text-decoration: underline;">complete disappointment </span> this updated FAQ is. </strong></span></p><p><strong>JUST because you guys took out the region locks you figure we we all just shut up and go away, well you're right. We have shut up and gone away, look at the cancelled accounts (gold level subs that are no longer gold). You will not get 75% of them back by just removing something from a contract that shouldnt have ever been there to begin with. Furthermore, not allowing ALL previous account holders to retain their billing to SOE as it stands now is going to prevent a lot of these people from even considering your games ever again. </strong></p><p>Should the players give pss1 a chance? Honestly, yes MAYBE if they havent had any experiences with them in the past, however SOE should not FORCE the issue. Hate to burst your bubble SOE, but in a year or so you will look back and say "man what in the heck were we thinking when we forced our customers to use pss1?" Yea, its that bad of an idea, this is just the next fiasco that shows how little this company truly gives a crap about the long haul. </p><p>Address ALL the issues we have raised, find ways to ALLOW NOTHING TO CHANGE FOR CURRENT SUBSCRIBERS both US and EU, otherwise say good bye to a lot of people between now and the time PSS1 takes over, AND after they take over and EU people are FORCED to change or quit.</p>

Moldylocks 04-01-2012 10:53 AM

<p><cite>Hamalhs wrote:</cite></p><blockquote><p><cite>Kachros wrote:</cite></p><blockquote><p style="margin-bottom: 0cm;">...If this is the FINAL decision by SOE then the choice for me is simple .. either quit or give them a chance.</p><p style="text-align: center; margin-bottom: 0cm;"><strong>NO I don't like or agree with SOE's decision to do this.</strong></p><p style="text-align: center; margin-bottom: 0cm;"><strong>NO I don't like the way PSS1 present themselves.</strong></p><p style="text-align: center; margin-bottom: 0cm;"><strong>And NO I don't like being forced into anything.</strong></p><p style="text-align: left; margin-bottom: 0cm;">There's nothing else out there I like and I've tried quite a few so separate bank account to handle just PSS1 and I will give them a go ..</p><p style="text-align: left; margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"> </p><p style="margin-bottom: 0cm;"> </p></blockquote><p>The day in which I will be forced to make this that I do not want (to open a account with PSS1) will be my last day in EQ2 after 8 years! Only I MUST decide if to open a account and with who.</p><p>I prefer not to play more to a game that I love rather than to create a precedence: <>!</p></blockquote><p>There's a lot of sadness in hearing someone like Kachros vent in obvious anger over all this abhorent treatment by a business, and then say they may still give it a try.  I have to wonder if there is a point where their dignity says NO, or if they just go through life letting people walk all over them.  Because, ultimately, that is what is happening here.  Well, sort of..there's a deeper aspect, but I am not going to go into the models of dependency.</p><p>If it were any other business (cell phone provider, real estate broker, car dealer, etc) and you copy-pasted what happened here with SOE with an equitable experience, you'd have cancelled your relationship within 2 weeks.  Oddly, with SOE, after over 2 <em>months</em> of contemptuous behaviour, as soon as one of their Customer Relations personnel arrives on the scene to butter you up you roll over and do what they wanted from the beginning <em>regardless</em> of how they've treated you.</p><p>Now, I have been here for over a decade.  I get the whole "I love EQ" sentiment.  If I didn't have feelings for the game and the community I wouldn't still be here communicating.  My dignity won't allow me to condone the vast ill-regard the EQ2 management has shown us since January.  That just isn't going to happen.  In each of the 2 previous mega threads the concerned community members were serially faced with a wall of silence and no one has apologized for that.</p><p>So, with the deal all but done, Smedley has finally consented for the CR guys to come hither to smooth those that can be persuaded.  Not beacuse there is a root caring for the community, but because it makes good business sense (to him and PSS1).</p>

Avirodar 04-01-2012 11:09 AM

<p><cite>BadLuck wrote:</cite></p><blockquote><p>Should the players give pss1 a chance? Honestly, yes MAYBE if they havent had any experiences with them in the past, however SOE should not FORCE the issue. Hate to burst your bubble SOE, but in a year or so you will look back and say "man what in the heck were we thinking when we forced our customers to use pss1?" Yea, its that bad of an idea, this is just the next fiasco that shows how little this company truly gives a crap about the long haul.</p></blockquote><p>Some food for thought, for you to consider...I suspect this deal has nothing to do with SOE's current Euro playerbase. What SOE does care about, is how intensively they can milk "EQNext" when it is released. SOE wants PSS.1 to have the FTP-claws ready to milk the people who will take a peek at EQNext.SOE is gearing up for what they hope will be a big release, after a few years of failures from the SOE team. So does SOE care about you? Absolutely not. They care about what EQNext can bring them.</p>

isest 04-01-2012 12:59 PM

<p>Basically it is sign or die. I choose to move on. Sorry I will not be creating an account with prosieben, I at least will maintain my dignity.  I am no longer going to beg soe to fix this, or to change that.</p><p>They have made the choice that they could bully folks around.  I choose not to be sold off like cattle, or submit to the new taskmasters over at prosieben like I am some sort of slave.</p><p>Oh well I had fun over the years, eq, eq2, vanguard, swg. However it is time to move on.  There is nothing left but corporate greed. I will no longer be a party to this nonsense.</p>

Shoushin 04-01-2012 01:01 PM

<p><cite>Guy De Alsace wrote:</cite></p><blockquote><p>Would you keep playing if PSS1 didnt require any cc info on signup? Just curious, I created an FTP EQ account yesterday and didnt have to register any cc details to play it, just name, email addy and a password, same for my Aion FTP account.</p><p>Playing to 90 on a bronze account would be very tough but challenging at least.</p></blockquote><p>I would not. The security concern is not just due to the loss of CC info, but also the actual protection of my own account, the characters, the gear. If PSS1 gonna make it easier for hackers to get into my account because they dont have the faintest idea how to protect data, then I would just wait for the moment when would i need to contact PSS1 to help me. And let's face it... PSS1 sucks with english (even more than non native english could be expected), im not looking forward to have my account banned until PSS1 or SOE confirms it is really me who wants to access it and then wait n+1 days till my gear / money / characters get returned.</p>

Seffrid 04-01-2012 01:31 PM

<p><cite>Shoushin wrote:</cite></p><blockquote><p><cite>Guy De Alsace wrote:</cite></p><blockquote><p>Would you keep playing if PSS1 didnt require any cc info on signup? Just curious, I created an FTP EQ account yesterday and didnt have to register any cc details to play it, just name, email addy and a password, same for my Aion FTP account.</p><p>Playing to 90 on a bronze account would be very tough but challenging at least.</p></blockquote><p>I would not. The security concern is not just due to the loss of CC info, but also the actual protection of my own account, the characters, the gear. If PSS1 gonna make it easier for hackers to get into my account because they dont have the faintest idea how to protect data, then I would just wait for the moment when would i need to contact PSS1 to help me. And let's face it... PSS1 sucks with english (even more than non native english could be expected), im not looking forward to have my account banned until PSS1 or SOE confirms it is really me who wants to access it and then wait n+1 days till my gear / money / characters get returned.</p></blockquote><p>Same here.</p><p>Plus, why would I want to give up all the Gold features on my characters and play them under a Bronze account from here on in? It would be beyond frustrating.</p><p>And finally, what about the principle? If SOE have decided they want to kick me out of their game then why should I want to crawl back under an inferior non-English speaking TV company's banner?</p>


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