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View Full Version : Missing Houses


daalberith
01-14-2012, 01:38 AM
<p>Thursday my wife and I transfered characters on three different accounts from a couple of servers onto the one server we are currently playing on. Two of the characters transfered just fine with everything intact, but the third that had multiple houses did not have any of his houses transfer with him. Everything else seemed fine, but seven houses pretty well stuffed with items, five of those with expanders, three with full harvest depots, all simply vanished. I contacted support and they are looking into it, but so far it seems they are not going to be able to, or perhaps aren't willing to put the effort into replacing the thousands of items and resources my wife and I lost with those houses. They didn't even offer to replace the three deeds for the houses I /claimed from LoN and CEs.</p><p>Given that it's the weekend now I'm sure there's not much I can do but wait until next week to see what SOE can do to fix this, or if they bother to try and fix it at all. What I'm wondering is if anyone else has had this problem using a transfer token or if there is any advice on how to proceed short of just making up a list of what might be missing and hope for the best. At this point, after playing their games off and on since original EQ was in beta, given the innitial treatment by the CSRs regarding this situation I'm pondering cancelling my accounts and uninstalling every SOE game from my computer never giving them another dime again. But there are still some cool people in this game and I'm trying very hard to not lose my temper and act too hastily.</p>

Brigh
01-14-2012, 02:44 AM
You already did by posting here without waiting for the completion of your petition.

SOE-MOD-02
01-14-2012, 01:10 PM
<p>Sometimes it takes a few days to fix it completely.   When my personal account was hacked, it took over a week to get everything back, but I did get it all back <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Hopefully it will be fixed soon for you.</p>