View Full Version : Subject: Battlegrounds aftermath - Stuck and Missing Characters Pt 2

02-28-2010, 05:39 PM
<p>Reposting since Kiara locked Koldsteel's (see below):</p><p>From Koldsteel:</p><p><span ><p>After winning the last match in battlefield of ganak, my assassin (Vynie) was stuck and unable to load back into oasis for approximately 30 minutes before I decided to /quit out and attempt to log back in.  As it turns out, it was a mistake -- I now have two copies of my characters on the character select screen - Vynie and Vynie_206.  When I attempt to log into either character, the loading screen is unable to progress beyond "waiting for entities".  I've sent a petition on a different character, but I suspect that I won't receive a response from them today.</p><p>As of 11:46 AM on Sunday, February 28th, All of my Oasis characters are either missing or "offline server" according to the character select screen.</p><p>CONSIDER THIS A WARNING TO ALL PLAYERS FROM OASIS!  DO NOT USE BATTLEGROUNDS UNTIL THEY FIX IT OR ELSE IT'S QUITE POSSIBLE THAT YOU'LL LOSE YOUR CHARACTER!!!</p><p>From Kiara:</p><p><span ><p>The server was locked at that time.</p><p>All servers were down for a restart.</p><p>Please don't post stuff like that, it causes needless confusion and panic.</p><p>Contact CS if your characters are still having issues, please, and since this is a CS matter, it doesn't belong on the forums and I'm going to lock the thread.</p><p>Not trying to start an argument here but I am experiencing the exact same problem.  I was in BGs at about 11am CST (Kold said as of 11:46, could have been EST or whatever as he didn't specify so you can't say they were down) and when the match ended, I didn't leave.  Now when I go to character select, it shows my stuck character as both part of Oasis and Battleground_206 servers.  Koldsteel had reason to say everything he did and I think locking a thread is not the right approach.  People should be warned, as I have warned my guildmates, not to go into BGs.  We have raids scheduled for tonight and I want to be part of them, not waiting on a CS rep to respond to me. </p><p>My main point of making this post is that the original shouldn't be locked.  People should be warned right now and, until they are working as intended, BGs should be closed.</p></span></p></span></p>

02-28-2010, 05:40 PM
<p>And yes, I petitioned, about 3 hours ago, to give CS ample time to fix the problem.</p>

02-28-2010, 05:48 PM
<p>Just got a response with a GM showing this is a widely known problem...</p><p>Why would you lock a thread and claim he was just scaring people when someone from SOE acknowledges this?  <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><table cellspacing="0" cellpadding="2" width="100%"><tbody><tr><td bgcolor="#c6d3ba"><strong> Response (GM)</strong></td><td align="right" bgcolor="#c6d3ba">02/28/2010 10:04 AM</td></tr> <tr><td colspan="2">Greetings XXXX,This is GM Luceriss, replying to your petition. Oasis is being a bit strange right now and many characters are stuck in Battlegrounds. I've attempted to clear your character of the zone, and hopefully you'll be able to log in now. Please let us know if you're still having trouble.Best regards,GM LucerissEverQuest IISony Online Entertainment</td></tr> <tr><td bgcolor="#a0c4de"><strong> Customer (XXX soe)</strong></td><td align="right" bgcolor="#a0c4de">02/28/2010 09:49 AM</td></tr> <tr><td colspan="2">The BGs are great but I have been stuck many times over the last few days. Right now, it's been more than 15 minutes and I am stuck.</td></tr> <tr><td colspan="2"> </td></tr> <tr><td colspan="2" bgcolor="#e0e0e0"><strong> Question Reference #100228-000950</strong></td></tr> <tr><td colspan="2"><table cellspacing="0" cellpadding="0" width="100%"><tbody><tr><td width="250px" align="right"><strong>Product Level 1: </strong></td><td>EverQuest II</td></tr> <tr><td width="250px" align="right"><strong>Category Level 1: </strong></td><td>[EQ2] Stuck</td></tr> <tr><td width="250px" align="right"><strong>Date Created: </strong></td><td>02/28/2010 09:49 AM</td></tr> <tr><td width="250px" align="right"><strong>Last Updated: </strong></td><td>02/28/2010 10:04 AM</td></tr> <tr><td width="250px" align="right"><strong>Status: </strong></td><td>Waiting FOR Customer</td></tr> <tr><td width="250px" align="right"><strong>Server: </strong></td><td>Battlegrounds</td></tr> <tr><td width="250px" align="right"><strong>Race/Species: </strong></td><td>erudite</td></tr> <tr><td width="250px" align="right"><strong>Class/Profession: </strong></td><td>illusionist</td></tr> <tr><td width="250px" align="right"><strong>Level: </strong></td><td>90</td></tr> <tr><td width="250px" align="right"><strong>Guild/Association: </strong></td><td></td></tr> <tr><td width="1%"> </td></tr> <tr><td colspan="2" bgcolor="#e0e0e0"><strong> Character Name</strong></td></tr> <tr><td colspan="2">Oasis.XXX</td></tr></tbody></table></td></tr></tbody></table>

02-28-2010, 05:55 PM
<p>Oasis server was reset at 5am pacific and was back up and running before 6am pacific.  That's no where near 11:46am.</p><p>I completely agree that people should be warned, and that BG's need to be closed until they fix the load issue, as well as, the character stuck in the hub issue.  People who don't even play BG's are complaining about the load times taking on average 5 minutes, just to get into live.</p>

02-28-2010, 06:07 PM
<p>My issue has been resolved but I will wait before returning to the BGs.</p>

02-28-2010, 07:13 PM
<p>Please don't repost locked threads.</p><p>This is a CS issue at this point and issues with the BG's are being addressed.</p><p>If you disagree with or have questions about moderation, those need to be sent via PM to me or to one of the moderators.</p><p>Please see this thread for updates from Rothgar: <span ><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=472347"><span style="text-decoration: underline;"><span style="color: #b5c7c2; font-size: x-small;">Battlegrounds</span></span></a><span style="color: #403c56; font-size: x-small;"> </span></span></p><p>And please leave discussion of issues with the Battlegrounds that are NOT CS issues in this thread: <span ><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=472223"><span style="text-decoration: underline;"><span style="color: #b5c7c2; font-size: x-small;">Can't zone out of BG's</span></span></a><span style="color: #403c56; font-size: x-small;"> </span></span></p>