Naggy Lag

[Sprin]

<p>Can we get some help please? unplayable game.... stuck on zoning.... please?  I would do an in game petitition but I cant get into game because it gets stuck on zone load in.</p>

[Zacarus]

<p><cite>Sprinng@Nagafen wrote:</cite></p><blockquote><p>Can we get some help please? unplayable game.... stuck on zoning.... please?  I would do an in game petitition but I cant get into game because it gets stuck on zone load in.</p></blockquote><p>Writing as I'm waiting ... what's going on?  Can we please get an explanation, and an ETA for the fix?</p>

[Sprin]

<p><cite>Zacarus@Nagafen wrote:</cite></p><blockquote><p><cite>Sprinng@Nagafen wrote:</cite></p><blockquote><p>Can we get some help please? unplayable game.... stuck on zoning.... please?  I would do an in game petitition but I cant get into game because it gets stuck on zone load in.</p></blockquote><p>Writing as I'm waiting ... what's going on?  Can we please get an explanation, and an ETA for the fix?</p></blockquote><p>We've heard a dozen times what its not, we get it, its not the server merge? how about an answer... beter yet, who cares about an answer, how about a fix?</p>

[Winter12345]

<p>Yes I am experiancing some problems as well, I keep getting stuck at Receiving Zone Info like 80% of the times I zone now. First I thought it was my connection, but i've heard some in-gamers who are having the exactly same issue.</p>

[Cigam]

<p>I know our lag isnt as bad as yours but we have also been getting really sweet cast lag and people just LDn by just sitting there.  And i mean like half the raid LD while we are waiting to pull a mob.</p>

[Piccolo]

<p>WTB server upgrade!</p>

[Wytie]

<p><cite>Cigam@Venekor wrote:</cite></p><blockquote><p>I know our lag isnt as bad as yours but we have also been getting really sweet cast lag and people just LDn by just sitting there.  And i mean like half the raid LD while we are waiting to pull a mob.</p></blockquote><p>Over here its not really lag, atleast not any more lag than Im use too.</p><p>Its just when we zone.... It takes forever to reveive the zone info every single time.</p><p>Its like every zone is lavastorm back when the lavestorm update went live and it take 15-20 min to zone everywhere.</p><p>Some zones are worse than others......  Once we get to the zone not really much lag just takes a year to zone there.</p>

[Azekah1]

<p>waited for about 10 mins to zone last night, gave up and logged out...</p>

[Sprin]

<p>They ever fix it? or do they still not care?</p>

[Cloakentuna]

<p>It was still horrible last night.  It never really gets bad until around 6 EST from what I've seen. </p>

[Ahlana]

<p><cite>Sprinng@Nagafen wrote:</cite></p><blockquote><p>They ever fix it? or do they still not care?</p></blockquote><p>I am sure if it was an easy fix they would've by now. Takes time sometimes to figure out exactly what is causing it. Is it hardware? Maybe and how much downtime to fix it? A Day.. two? who knows. They say they are looking into it and I am sure that they probably are.</p><p><cite><a href="mailto:Froggleg@Nagafen">Froggleg@Nagafen</a> wrote:</cite></p><blockquote><p>It was still horrible last night.  It never really gets bad until around 6 EST from what I've seen. </p></blockquote><p>Makes it sound like a population issue (like on AB) that is about getting to prime time, though I have noticed broker lag early in the morning also.</p>

[Cloakentuna]

<p><cite>Ahlana wrote:</cite></p><blockquote><p><cite>Sprinng@Nagafen wrote:</cite></p><blockquote><p>They ever fix it? or do they still not care?</p></blockquote><p>I am sure if it was an easy fix they would've by now. Takes time sometimes to figure out exactly what is causing it. Is it hardware? Maybe and how much downtime to fix it? A Day.. two? who knows. They say they are looking into it and I am sure that they probably are.</p><p><cite><a href="mailto:Froggleg@Nagafen">Froggleg@Nagafen</a> wrote:</cite></p><blockquote><p>It was still horrible last night.  It never really gets bad until around 6 EST from what I've seen. </p></blockquote><p>Makes it sound like a population issue (like on AB) that is about getting to prime time, though I have noticed broker lag early in the morning also.</p></blockquote><p>It's not a pop issue, completely anyways, its an issue with the fact that the server is trying to resolve itself with servers in the UK. </p><p>I haven't been on during the day in a while, so I wouldn't know, I'll have to take your word for it.  I usually get on around 5:30 EST, and everything seems fine, maybe a little slow, but then once it gets to be about 6:30-7:00 EST lag starts getting really bad, and by teh time raids are formed up and ready to go a little before 8:00 EST is when the 5-10 minute zone timers start.</p>

[Wytie]

<p>Id say it has everything to do with how many people on the server are zoning all at the same time.</p><p>Since most guilds on our server raid at the same times, is why we feel it the most during our normal raid times.</p><p>Lavastorm 2.0</p>

[Wytie]

<p>hmm I like my new sig... Its exactly what this game now reminds me of.</p>

[Mwahaha]

<p>Ever since I've been in Japan I haven't seen much lag at all as compared to when I was still living stateside so IMO its a population issue.  My play hours are when most of you guys are asleep or getting ready for work so less people on = less lag.</p>

[q149]

<p>It gets way worse the closer to prime time it is.  Lag while zoning, broker lag, camping or switching characters not working correctly etc.  At EST prime times it's almost impossible to play because it sometimes takes litteraly 10-15 minutes to zone in popular zones.</p><p>I was in a x3 the other night zoning into SS and we werer all in VC, took us 5-10 mins to zone and once it finally zoned us we all went through at the exact same time.</p>

[Sprin]

<p>Well, just logged in for the first time today, and was gonna ask if this problem had been fixed, but I see SOE gives less then a rats bootie about us and they have neglected to try and fix the problem still... as I am sitting on "Recieving zone info" for the last 3 mintues upon log in.... glorious SOE.....  </p>

[Beagest]

<p>So I been sitting at recieving zone info for 15 minutes now, this is a joke. Fix the problem.</p>

[Sprin]

<p>Its great... if you type the word "nerf SK" or "beas t lord" you get an immediate and swift response and action... you point out a legitimate serious problem with the game... nada... priorities priorities... we see where they are...</p>

[Faenril]

receiving zone info ... for 5 minutes at 0 bps. random 30 seconds or more broker lag ... 2 thumbs up SOE keep up the good work. At least instance are not laggy once the whole group gets in.

[Cloakentuna]

<p>Nerf SKs.</p><p>Bring back Be ast Lords.</p><p>Onyx hacks with Tault.</p><p>Onyx has GMs in their guild.</p><p>Dogs > Cats.</p><p>There, now all the little red flags should be tripped and maybe we can get some attention in this thread~</p>

[Faenril]

finally zoned ... lost half the raid along the way lolol

[yohann koldheart]

<p>the chance of them doing anything about it before the merger is slim to none.</p><p>im guessing they are counting on the new server to have less lag since venekor and naggy are both moving to a new server but keeping the name naggy.</p>

[Darkor]

<p><cite>Filthi@Venekor wrote:</cite></p><blockquote><p>the chance of them doing anything about it before the merger is slim to none.</p><p>im guessing they are counting on the new server to have less lag since venekor and naggy are both moving to a new server but keeping the name naggy.</p></blockquote><p>Can you please quote the red name who said it will be a brand new server with better hardware ?</p>

[Cloakentuna]

<p>Ideally they would combine the resources that both servers currently have.  However, knowledge of SOE tells us that they will just throw the Venekor people on here and not give us their servers to save money.  The server space that Venekor currently has will either be done away with, or used for Free Realms.</p>

[Beagest]

<p><cite>Twelve@Nagafen wrote:</cite></p><blockquote><p>So I been sitting at recieving zone info for 15 minutes now, this is a joke. Fix the problem.</p></blockquote><p>Zoning is now virtually impossible. Has taken 20 minutes to change specs. Sony, ffs fix this bullhsit.</p>

[Faenril]

lol I made the mistake to buy potions from broker. I can't zone since 5 minutes because I have a transaction in progress now ...

[Enoe]

<p>zoning to sebilis from KJ - 10 min, zoning from sebilis to PR-12 min, zoning from pr to gh - 9 min</p><p>/exit priceless</p>

[Sprin]

<p>lets take a bet on how long this thread and all others like it, and how long the problem will be ignored...</p><p>at least we know they are spending resources in better places then, you know, fixing major problems with a server:</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=456899">http://forums.station.sony.com/eq2/...topic_id=456899</a></p>

[Paranormal_Researcher]

<p>Ya, zoning to commonlands....like 5 minutes then I just exit and have to relog.</p><p>Normally I zone in under 30 seconds so please PLEASE look into this because the zoning lag is getting ridiculous.</p>

[Wytie]

<p>F I X T H E G O D A M S E R V E R</p>

[Paranormal_Researcher]

<p>seriously, especially DLW, it takes 10 minutes to zone in if u dont get dropped and cant get back on at all.</p>

[q149]

<p>It takes 2 and a half hours to zone into CL.</p>

[Kru]

<p>FIX THE SERVER</p>

[Sprin]

<p>no fix yet eh? havn't logged in today, was hoping that it would be fixed.. this is pathetic SOE... truely pathetic... any other business would be crawling over a problem like this and appologizing, offering refunds, etc etc... but because you offer a game that is played largely by kids, you think its ok to just ignore problems that adults would find unacceptable in a business... pathetic...</p><p>screw it... BBB is getting a hit on their website....  i suggest you all do the same..</p>

[yohann koldheart]

<p><cite>Darkor@Venekor wrote:</cite></p><blockquote><p><cite>Filthi@Venekor wrote:</cite></p><blockquote><p>the chance of them doing anything about it before the merger is slim to none.</p><p>im guessing they are counting on the new server to have less lag since venekor and naggy are both moving to a new server but keeping the name naggy.</p></blockquote><p>Can you please quote the red name who said it will be a brand new server with better hardware ?</p></blockquote><p>ill go look for it,  think it was in the fane fair notes or something.</p>

[Rothgar]

<p>Is this happening all the time or only during peak hours?  Does it happen zoning to ANY zone or specific zones like guild halls or raid zones?</p><p>Any information you can give me to help narrow this down will help us find a fix quicker.</p>

[BlueEternal]

<p>Any and all zones, all hours, it is just WAY WAY WAY worse during peak times.</p>

[Cloakentuna]

<p><cite>Naroc@Nagafen wrote:</cite></p><blockquote><p>Any and all zones, all hours, it is just WAY WAY WAY worse during peak times.</p></blockquote><p>This</p>

[Rothgar]

<p>I'm going to log into Nagafen now to see if I can find a problem.  Do you experience the problem when you're solo or do you normally need to be in a group or raid to see the issue?</p>

[BlueEternal]

<p>Solo,Grouped,Raided up, doesn't matter. If you are on Nagafen, you lag whenever you try to do anything. Broker purchases, zoning..doesn't matter.</p>

[Heelo]

<p>Yeah the zoning and the server lag is out of hand on nagafen....it really needs to be looked at.  For the last ten days or so it takes us 1/2 hour or more to get our x4 into a zone.  Then once we get to the zone the lag is so bad nobody really want to be there.</p>

[sbutle]

<p>Its not just the lag, its the camping to another character and crashing.logging back in only to see 4 characters in your character select screen and them saying servers are down. The 20 crashes a day are just as annoying</p>

[Rothgar]

<p>Logging in tonight around 10pm PST, I didn't see any zoning issues.  No one online that I talked to could report any issues happening at that time.  So I'm going to try again tomorrow a little earlier in the evening.</p><p>I've also got our DB Operations group looking into any potential database issues that might be the cause for the zoning problem. </p><p>The point in which you're lagging, "Receiving Zone Info", is basically after your account has been validated and the client is waiting for the server to load your character.  I really need to be able to catch the problem as its occuring, so hopefully tomorrow night I'll have better luck.</p><p>Hang in there, we'll find the problem and get it fixed.</p>

[Winter12345]

<p>Aye this has been happening alot very recently for me. Only have a limited time to pvp, so I usually try to maximize as much time as I can get. Kinda hard now with all the immobile 'recieving zone info' everytime I zone from ss-q harbor-gu hall-etc.</p>

[Darkor]

<p>Switching zones yesterday on nagafen (about 4PM your time) took almost 5 (!!!) minuts everytime i would zone. Buying something on the broker took almost 230 seconds ( a single chokidai totem for 5 gold ).</p><p>The server seems very instable at the moment</p>

[guillero]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Logging in tonight around 10pm PST, I didn't see any zoning issues.  No one online that I talked to could report any issues happening at that time.  So I'm going to try again tomorrow a little earlier in the evening.</p><p>I've also got our DB Operations group looking into any potential database issues that might be the cause for the zoning problem. </p><p>The point in which you're lagging, "Receiving Zone Info", is basically after your account has been validated and the client is waiting for the server to load your character.  I really need to be able to catch the problem as its occuring, so hopefully tomorrow night I'll have better luck.</p><p>Hang in there, we'll find the problem and get it fixed.</p></blockquote><p>Rothgar,</p><p>These issues are also on Antoina Bayle.</p><p>- Hanging on Receiving Zone Info. (Happens on any zone. Very random)</p><p>- Sudden Disconnects to Character Select. (happens mostly in busy zones like Guild Halls)</p><p>- Lag on Broker. Can take up to 10 - 30 seconds to receive coin or bought item. Last night my girlfriend didn't receive any coin from broker at all. She eventually logged off and later in the night when she logged back in, she was finally able to retrieve her coin from the broker.</p><p>These issues don't only appear during Prime Time hours. Antonia Bayle is ofcourse a popular server, so during our EU prime time (when me and my gf play on this server) these issues already happen.</p><p>So I expect that during US primetime, when Antonia Bayle is really busy, that the issues must be even worse and affecting more people!</p><p>Jer</p>

[Faeward]

<p>At about 00:00GMT (11 hours ago) I was having these problems.</p><p>These problems are very frequent on Nagafen now. It has got worse recently.</p><p>I will often return to the Character Select screen where it will not show all my characters, when I try to play my character again, the game crashes to the desktop after briefly displaying an error message; it disappears too quick for me to read it, but it is an in-game error message with in-game window decorations, not a Windows error message.</p><p>Broker lag is pretty bad too.</p><p>My friend and I were trying to zone from the instance Tomb of Valor to Stormhold and it took around 5 minutes.</p><p>When it happens, it happens bad. People /shout not to zone and the whole guild complain in VC about it <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p><p>Hopefully you can track down what the cause is!</p><p>Update: Could this tie in with why the broker update status on EQ2.zam.com is currently at 2 days 16 hours? <a href="http://eq2.zam.com/db/serverstatus.html">http://eq2.zam.com/db/serverstatus.html</a></p>

[Flizzle]

<p><cite>Faeward@Nagafen wrote:</cite></p><blockquote><p>Update: Could this tie in with why the broker update status on EQ2.zam.com is currently at 2 days 16 hours? <a href="http://eq2.zam.com/db/serverstatus.html">http://eq2.zam.com/db/serverstatus.html</a></p></blockquote><p>Currently at 2 days 18 lag time on broker update on Zam</p><p>well boys looks like this is a good time to remaster expert minesweeper cause with the way zoning is you should have more than enough time to finish a game</p>

[Wytie]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Is this happening all the time or only during peak hours?  Does it happen zoning to ANY zone or specific zones like guild halls or raid zones?</p><p>Any information you can give me to help narrow this down will help us find a fix quicker.</p></blockquote><p>Mostly during peek time, is when its the most noticable and hits the hardest tho I have seen it pretty bad during off peek time recently.</p><p>During off times zoning is "usally" normal, also this started about 2 weeks ago. Alot of us have forced ourselves to stay in one zone when we play now otherwise we get stuck loading or simply kicked while trying to zone then the log in servers prevent us from comming back for a while.</p><p>It seems that our server is resolving over seas, which it manages fine, untill peek times then completly chokes.</p><p>Worst times for zoining 6PM CST -10PM CST EVERYDAY usally take about 15-30 per zone load.</p>

[Svetty]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Logging in tonight around 10pm PST, I didn't see any zoning issues.  No one online that I talked to could report any issues happening at that time.  So I'm going to try again tomorrow a little earlier in the evening.</p><p>I've also got our DB Operations group looking into any potential database issues that might be the cause for the zoning problem. </p><p>The point in which you're lagging, "Receiving Zone Info", is basically after your account has been validated and the client is waiting for the server to load your character.  I really need to be able to catch the problem as its occuring, so hopefully tomorrow night I'll have better luck.</p><p>Hang in there, we'll find the problem and get it fixed.</p></blockquote><p>10pm PST is 1am EST.  The zone lag issues don't seem to be as bad at that hour on "work/school" nights.  The lag issues also depend on which zones  you are attempting to go into.  SS, DLW, EL, and Moors (just to name a few) seem to have more issues with zone lag than say Forest Ruins or New Tunaria (or whatever it is called...Felwithe).  Server population and zone population both have a huge impact on this issue.</p><p>Last night about 9:30pm EST I attempted to zone into SS and it took between 15 and 20 minutes.  It became a joke for my husband and I.  He started creating a new character right after I started zoning.  He managed to go through character creation, which involved him agonizing of what class to make, and get to level 3 with combat xp turned off.  He, also, maxed all of the skills a bruiser has at that level all before I zoned into SS. </p><p>Also, as someone else mentioned, I am having problems when I camp to character select.  It will only show 4 of my 12 characters and say Naggy is down.  After a minute it will stop showing Naggy as down but when you select a character and try to play it flashes a quick error that is an EQ (not windows) error message and shut the game down.  When you log back in it will show all your characters again at character select and let you log in.  Of course, depending on what zone your character is in this could take anywhere from 1 minutes to 20.</p>

[Malicorp]

<p>Its super inconsistent. Sometimes zoning to guild hall goes through at the normal rate (20-30sec for me), but yesterday at about 8pm EST, I zoned consecutively (not simultaneously) on 2 different PCs with zone times of 6min, then 11min from various places to the guild hall.</p><p>Also, broker purchases are equally as inconsistent. Whether in Haven, Moors or our guild hall purchases would take 30sec - 24 min (yes, that was my record time yesterday in Moors) and the real kicker is that you cannot leave the zone you purchase in before the sale completes without quitting out of game (and getting the monster load-in again usually). Calls will go to the end of their bar, give recast, but you won't zone.</p><p>Last night was by far the worst in the 10-14 days that this has been a glaring issue. I intend to light up the customer service call line today like a Christmas tree to get some free play time or something for this BS.</p><p>Hope this helps:</p><p>Moors to Guild hall 8pm EST            6min-11min           Solo</p><p>Commonlands Dock to Nek Docks   9pm EST        5 min        Solo</p><p>Nek Docks to Enchanted Lands  9:05 pm EST      9 min        Solo</p><p>Enchanted Lands to Rivervale      9:15pm EST      8 min      Solo</p><p>Guild hall to Lesser Faydark via Banner    8:15pm EST   7 min   Solo</p><p>Guild hall to Rivervale via Banner   9:30pm  EST     4 min    Raided</p><p>Rivervale to Guild hall via Calling   9:50pm  EST     6 min   Raided</p><p>Guild hall to Lavastorm via Bell   10:15pm    3 min    Raided </p><p>Lavastorm tp Munzok's Bastion    10:20pm  3 min    Raided</p><p>Those are all that I remember specifically, but it was definitely a running joke in ventrillo to count the minutes. Lag inside the zones was about the norm for Nagafen. Rivervale was basicly no lag. Lesser Faydark has a fair bit of spell/CA lag with spells hanging at the end of the bars. Munzok was almost no lag.</p>

[Flizzle]

<p>see even peeps from onyx are complaining and they never lag.............. soe fix your servers</p>

[Azekah1]

<p><cite>fjzig wrote:</cite></p><blockquote><p>see even peeps from onyx are complaining and they never lag.............. soe fix your servers</p></blockquote><p>maybe now we will get a response</p>

[Wytie]

<p>We had a responce surprizingly quite a few, hopefully as more people express there issues this might get resolved by next GU. lol</p>

[Gortha]

<p>This is happening on LDL as well - for 2-3 weeks now, it seemed to come on slowly, I thought it was just my comp till I started seeing these threads pop up all over -</p><p>I especially get it when zoning to the GH from just about anywhere, and being in Ykesha for any amount of time virually guarantees I'll crash on zoning when I leave to go anywhere else...</p><p>I play daytimes/ early evening most days - it doesnt seem to have anything to do with the time of day.</p><p>on zoning I get as far as "Receiving Zone Info" and then get an "out of memory requesting xxxxx bytes" type of crash.</p>

[Sprin]

<p>It happens solo loading into an empty (of people) guild hall in NQ, it happens loading into PoF, into SS, into every zone I was in over the weekend, it happens randomly, sometimes it works fine, sometimes not, peak hours, off peak hours, it happens all the time.  Raid has nothing to do with the problem, seems zone population has nothing to do with it.  I have hung for 8 minutes on an empty guild hall and on PoF with only 3 other people in it... also hung in POF with a raid in it... etc etc...</p><p>I find it VERY VERY VEYR VERY VERY VERY strange that anyone you talked to when you went on hasn't had the problem... as the discussion is plastered on every chat channel in the game...  as well as these forums obviously.</p><p>I also find it kind of strange that it took a week of posts and 2 weeks of actual problems for anyone to actually log on to a server and even see if there was a problem... I would have assumed that you guys were working on it already... I guess we all know what assuming makes out of people.</p>

[Azekah1]

<p><cite>Sprinng@Nagafen wrote:</cite></p><blockquote><p>... I guess we all know what assuming makes out of people.</p></blockquote><p>eq2 players...</p>

[baldwinboy3]

<p>When zoning my group or raid will all call out and sometimes we zone as normall to our home loacations.  Then we zone again to meet in another zone it takes 2-7 minutes.  Then we zone again its slow, fast, slow I can find no rhyme or reason for the <span style="line-height: 115%; font-family: "Verdana","sans-serif"; color: black; font-size: 9pt;">consistency or the zoning. I have tried playing at 7 am est and 5 pm est and results are same. Also the issue wiht brooker is about the same as zoning. Sometimes i will be able to drop an item in the brooker slot or buy an item np at all. Then other tiems it takes upto 2-4 minutes for the transaction to occur. </span></p><p><span style="line-height: 115%; font-family: "Verdana","sans-serif"; color: black; font-size: 9pt;">hope this helps.</span></p>

[baldwinboy3]

<p>sorry you could not read all of that.</p><p><span ><span style="color: #ffffff;"> </span></span></p><p><span style="color: #000000;">When zoning my group or raid will all call out and sometimes we zone as normall to our home loacations.  Then we zone again to meet in another zone it takes 2-7 minutes.  Then we zone again its slow, fast, slow I can find no rhyme or reason for the <span style="line-height: 115%; font-family: 'Verdana','sans-serif'; color: black; font-size: 9pt;">consistency or the zoning. I have tried playing at 7 am est and 5 pm est and results are same. Also the issue wiht brooker is about the same as zoning. Sometimes i will be able to drop an item in the brooker slot or buy an item np at all. Then other tiems it takes upto 2-4 minutes for the transaction to occur. </span></span></p><p><span style="line-height: 115%; font-family: 'Verdana','sans-serif'; color: black; font-size: 9pt;"><span style="color: #000000;">hope this helps.</span></span></p>

[Sprin]

<p><cite>Azekah1 wrote:</cite></p><blockquote><p><cite>Sprinng@Nagafen wrote:</cite></p><blockquote><p>... I guess we all know what assuming makes out of people.</p></blockquote><p>eq2 players...</p></blockquote><p>well i guess i was making assumptions based on this comment:</p><p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>I spoke with the lead of the in game team and she told me that they have open tickets with the ops team related to issues with Nagafen.  I also noticed that Nagafen doesn't seem to be resolving to the standard American server location(nagafen.everquest2.com).  Instead it is resolving to nagafen.everquest2.co.uk.  I'm going to contact the ops team and see if I can get somre more information here.</p><p>At the moment the answer is that this is a known issue that they are working to correct, though.</p></blockquote><p>from this thread:</p><p><a href="http://forums.station.sony.com/eq2/posts/list.m?topic_id=456897">http://forums.station.sony.com/eq2/...topic_id=456897</a></p><p>at this date and time:</p><p>08/12/2009 12:17:15</p><p>one hand needs to know what the other is doing.. and yes that was the last we heard anything from anyone on that thread as well... tumbling tumbleweeds..</p><p>so they knew about the issue on the 12th and had a "ticket" in to fix it and now 5 days later we get a response from Rothgar saying that he is "trying to find an issue"... beats me...</p><p>I think in house phones might work wonders on the tech problems we have with this game.  and maybe a better "ticket" system for fixing problems...</p>

[Crabshack]

<p><span ><span style="color: #ffffff;"> </span><p>Rothgar, the reason you guys aren't seeing anything out of the ordinary is because you're not looking at the right times.  A very large amount of the player base, and guilds, run their raids or go group pvping at around 8:00pm Eastern Standard Time. If you're looking at 1am EST you're past the servers peak, and you'll have been lucky enough to avoid the headache of waiting to zone for 10-45 minutes.</p><p>Our raid schedule has been totally 100% screwed up because it's simply not possible to zone during the peak time between 8pm EST and 10pm EST.  Personally I can tell you my guild doesn't raid on Monday nights, but I know a number of guilds across all the factions do, so I'm sure if you log into the server in about 2 1/2 hours from now you'll experience what the entire server has been dealing with for upwards of a week (with no official response mind you).</p><p>All I have to say is thank god for raid flags, otherwise I'd have cancelled raids since this problem began.  Zoning out of guild hall to take the flag, then zoning into the actual raid, that can actually take almost 40 minutes on some nights to get everyone into the zone. </p><p>You've got a LOT of very unhappy customers on your hands.</p></span></p>

[Cloakentuna]

<p>I talked to Roth in game late last night and basically told him what everybody has been saying about the time and stuff when it is occuring.  He said that would be alot easier for him to check while at work and that he would try loading into the game around 8 or so EST tonight.  Hopefully he finds what he needs to find tonight so it can get fixed ASAP.</p>

[Olihin]

<p>I would like to thank Rothgar for checking into this for all of us. </p><p>I am sure we will get this fixed as soon as possible. </p><p>Thank you all for your help as well.</p><p>Olihin</p>

[Greggthegrmreapr]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Logging in tonight around 10pm PST, I didn't see any zoning issues.  No one online that I talked to could report any issues happening at that time.  So I'm going to try again tomorrow a little earlier in the evening.</p><p>I've also got our DB Operations group looking into any potential database issues that might be the cause for the zoning problem. </p><p>The point in which you're lagging, "Receiving Zone Info", is basically after your account has been validated and the client is waiting for the server to load your character.  I really need to be able to catch the problem as its occuring, so hopefully tomorrow night I'll have better luck.</p><p>Hang in there, we'll find the problem and get it fixed.</p></blockquote><p>For me it is kind of random.  I'll have 20 minute zone times at noon mountain time, and no issues at all at peek time and vice versa.  The broker lag is horrible as well.  15 minutes to buy a freaking totem.</p>

[Cloakentuna]

<p>BTW Roth and co, receiving zone info crap is starting right about now, migth wanna check in to try and get what you need.</p><p>I'm stuck in a broker transaction up in TG now <img src="/eq2/images/smilies/136dd33cba83140c7ce38db096d05aed.gif" border="0" /></p>

[Sprin]

<p> dupe</p>

[Sprin]

<blockquote><p><cite>TSR-DanielH wrote:</cite></p><blockquote><p>I spoke with the lead of the in game team and she told me that they have open tickets with the ops team related to issues with Nagafen.  I also noticed that Nagafen doesn't seem to be resolving to the standard American server location(nagafen.everquest2.com).  Instead it is resolving to nagafen.everquest2.co.uk.  I'm going to contact the ops team and see if I can get somre more information here.</p><p>At the moment the answer is that this is a known issue that they are working to correct, though.</p></blockquote></blockquote><p>any word on this statement? that it was already a known issue 5 days ago and was being worked on? I'm confused as to how it can be a known issue being worked on and then all of a sudden we hear that nobody has actually "seen" the problem...</p>

[Rothgar]

<p>I'm logged in now and stuck at receiving zone info for about a minute.  I'm also monitoring our database activity and seeing a high level of pending database queries.  So that  is certainly the start of the issue.</p><p>The good news is we're on the right track to finding the problem.  We'll still need to find out exactly what queries are causing the traffic jam and then work on resolving those problems.</p><p>But we're at least seeing the issue and making some progress. </p><p>I'm really sorry you guys are experiencing these problems right now and I will make it my top priority to get them fixed.</p>

[Cloakentuna]

<p>While you're in game Roth could you look at the broker as well.  Just got a butterfly totem that I bought 6 or so minutes ago.  Might be related to the zone issue or could be 2 different issues.</p>

[Greggthegrmreapr]

<p>Right now I'm stuck at Receiving zone info on one system, and the one next to it works fine, both zoning into guild halls.  One in NQ one in SQ if that helps at all.</p>

[Rothgar]

<p><cite>Froggleg@Nagafen wrote:</cite></p><blockquote><p>While you're in game Roth could you look at the broker as well.  Just got a butterfly totem that I bought 6 or so minutes ago.  Might be related to the zone issue or could be 2 different issues.</p></blockquote><p>Yes, when the DB gets backed up like this, anything that requires a db read/write will also get backed up.  So the broker will slow down for sure.</p><p>The good news is that when we fix the problem, all of these issues will go away.  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>FYI, for those of you reading this thread and having a problem on another server.  Whatever fixes we make from a coding and database standpoint will be applied to all servers.  I'm sure this has nothing to do with Nagafen specifically, but for some reason or another its rearing it's ugly head there more often.</p><p>I'll keep this thead posted when I have more information.</p>

[Crabshack]

<p>I just want to point out that nagafen.everquest2.com still doesn't respond to pings, but nagafen.everquest2.co.uk does.</p><p>Where as for example both unrest.everquest2.com and unrest.everquest2.co.uk respond to tells.  There may be something just wrong with nagafen that is making the database issue worse than on other servers.</p>

[Rothgar]

<p><cite>Etsushi@Nagafen wrote:</cite></p><blockquote><p>I just want to point out that nagafen.everquest2.com still doesn't respond to pings, but nagafen.everquest2.co.uk does.</p><p>Where as for example both unrest.everquest2.com and unrest.everquest2.co.uk respond to tells.  There may be something just wrong with nagafen that is making the database issue worse than on other servers.</p></blockquote><p>We'll look into the DNS issue as well, but really it has nothing to do with the database problem.</p><p>Nagafen only exists in one datacenter, and if you're able to connect to it, it really doesn't matter how the name resolves.  We don't even use those hostnames internally.</p>

[Wytie]

<p>Thanks for checking this out, right now you can zone and see exactly what we mean lol</p>

[Edgard]

<p>I tried to zone over to antonica from my guild hall, I tried to zone at 8:07, it is now 8:20 and I'm still receiving zone info, gg zony</p>

[Flizzle]

<p>yeah had the same problem zoning from the gh to my house 7 min zone ftw =/</p>

[Jamil]

<p>that 10 minute zoning might be intended so you can play LON scenarios.</p>

[Flizzle]

<p><cite>Denyo@Nagafen wrote:</cite></p><blockquote><p>that 10 minute zoning might be intended so you can play LON scenarios.</p></blockquote><p>wish i could figure out how to play lon =/ was told it was much like magic the gathering but that person lied to my face i cant figure it out to for the life of me but thx for the tip denyo!</p>

[scroto]

<p>Atleast you guys can log in i cant even get in the game when i try it just boots me to desktop instantly everytime, have no problem getting on a pve server</p>

[Flizzle]

<p>[Removed for Content] that sucks....tried reinstalling eq2? that seems to fix all problems</p>

[Edgard]

<p>I've been getting that too Killians.</p><p>My pve toons would say the servers are up, but the nagafen ones would say either LOCKED or DOWN and ALL my toons, even the level 10 ones would be in kp ([Removed for Content]?)</p>

[Blambil]

<p>I'm seeing massive amounts of "broker" lag -- tonight its' averaging somewhere around 45 seconds from the time I hit purchase, hear the "CHING CHING" and the "game" window reflects the purchase.</p><p>This has been going on, off and on, for weeks... and it seems very bursty.... I might get 3 transactions in a row, with 2-3 second delay, then back to 45 seconds for the next 20 minutes..</p><p>It doesn't appear to be game/connection lag, since I can zone/cast spells/etc just fine.. Just broker.</p><p>It's not my link either:</p><p><p>  9. exch1.asheqnx.sonyonline.net  0.0%  1000  112.6 122.2 106.3 321.1  34.9</p><p> 10. vl852.sdtermsbr-1.sonyonline  0.0%  1000  123.2 131.7 116.7 360.2  33.7</p><p> 11. vl831.sdkollsw-1.sonyonline.  0.0%  1000  131.0 134.2 120.5 333.6  29.7</p><p> 12. sdkeq2-10-28.everquest2.com   0.0%  1000  124.0 125.9 119.6 253.9   5.2</p></p>

[Sprin]

<p>i guess if this issue hadn't been ignored for a week+ it probably would be fixed by now...</p><p>pathetic, stuckin NQ for 5 minutes with a "You cannot zone at this time because you have a consignment transaction in progress.  and then finally 5 minutes later i can zone and get stuck zoning for another 5 minutes...</p>

[Edgard]

<p>that's because Sony are too busy franchising Freerealms for the babies <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Blambil]

<p><cite>Edgard wrote:</cite></p><blockquote><p>I've been getting that too Killians.</p><p>My pve toons would say the servers are up, but the nagafen ones would say either LOCKED or DOWN and ALL my toons, even the level 10 ones would be in kp ([Removed for Content]?)</p></blockquote><p>Now that you mention it.. I do see this a couple times a day....</p>

[Blambil]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>I'll keep this thead posted when I have more information.</p></blockquote><p>Updates please?</p>

[Azekah1]

<p>its bad tonight, anywhere from 1-5 minutes to load</p>

[LilLoco]

<p>This is adding an extra two hours sometimes onto raids of just pure zoning. It is pretty out of control and a lot of people are getting really sick of it and are ready to quit if it is not fixed soon. Please fix the servers or at a minimum give update notes on the login server saying that you are aware of the problem and are trying to fix it. Paying to play a game is one thing. Paying to zone for 30 minutes is another.</p>

[Svetty]

<p>Right now is when Rothgar needs to log in to see the zoning and broker lag.  I have been zoning out of one of the houses in Kelethin for the last 10 minutes and I am still waiting.  <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

[Edgard]

<p><cite>LilLoco wrote:</cite></p><blockquote><p>This is adding an extra two hours sometimes onto raids of just pure zoning. It is pretty out of control and a lot of people are getting really sick of it and are ready to quit if it is not fixed soon. Please fix the servers or at a minimum give update notes on the login server saying that you are aware of the problem and are trying to fix it. Paying to play a game is one thing. Paying to zone for 30 minutes is another.</p></blockquote><p>This.</p><p>Seriously Sony, effing give us some feedback, please.</p>

[Rothgar]

<p>Status Update:</p><p>1. I've been on Nagafen and experienced the problems first-hand.</p><p>2. I've narrowed the problem down to database latency which causes all database-related transactions to become delayed.  (Ie: zoning, broker, logging in, just about everything)</p><p>3. I've reported the problem to our database operations group.</p><p>4. They've identified which query is taking the majority of time to execute.</p><p>They are currently trying to determine why these queries are taking a long time to complete.  We still don't know if its a hardware issue, indexing issue, database size issue, or frequency of use issue.  But rest assured we are digging into it and as soon as we discover the source of the problem, we will correct it.</p>

[Zacarus]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Status Update:</p><p>1. I've been on Nagafen and experienced the problems first-hand.</p><p>2. I've narrowed the problem down to database latency which causes all database-related transactions to become delayed.  (Ie: zoning, broker, logging in, just about everything)</p><p>3. I've reported the problem to our database operations group.</p><p>4. They've identified which query is taking the majority of time to execute.</p><p>They are currently trying to determine why these queries are taking a long time to complete.  We still don't know if its a hardware issue, indexing issue, database size issue, or frequency of use issue.  But rest assured we are digging into it and as soon as we discover the source of the problem, we will correct it.</p></blockquote><p>Although the problem is horrible, the status update is really appreciated.  Thanks.</p>

[Rothgar]

<p><cite>LilLoco wrote:</cite></p><blockquote><p>This is adding an extra two hours sometimes onto raids of just pure zoning. It is pretty out of control and a lot of people are getting really sick of it and are ready to quit if it is not fixed soon. Please fix the servers or at a minimum give update notes on the login server saying that you are aware of the problem and are trying to fix it. Paying to play a game is one thing. Paying to zone for 30 minutes is another.</p></blockquote><p>I'm updating the MOTD with a statement letting players know we are working on the problem for those that don't read the forums.</p>

[bloodcorpse]

<p>Here we go again.. Night number 2 of the death lag ;p</p>

[bloodcorpse]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Logging in tonight around 10pm PST, I didn't see any zoning issues.  No one online that I talked to could report any issues happening at that time.  So I'm going to try again tomorrow a little earlier in the evening.</p><p>I've also got our DB Operations group looking into any potential database issues that might be the cause for the zoning problem. </p><p>The point in which you're lagging, "Receiving Zone Info", is basically after your account has been validated and the client is waiting for the server to load your character.  I really need to be able to catch the problem as its occuring, so hopefully tomorrow night I'll have better luck.</p><p>Hang in there, we'll find the problem and get it fixed.</p></blockquote><p>Its doing it right now.... Zone to a guild hall or out of a guild hall,  it ALWAYS happens. 15+ mins</p><p>BTW USE THE BROKER while your there too...... Fix that too</p>

[Edgard]

<p><cite>bloodcorpse wrote:</cite></p><blockquote><p>Here we go again.. Night number 2 of the death lag ;p</p></blockquote><p>Number 2 ?</p><p>More like MONTH number 2.</p>

[Gungo]

<p>Wasnt there a database upgrade happening at some point. I read this specifically in the threads talking about adding another character slot.</p><p>And in particular I think the database issues have been prevalent for awhile especially on the populated servers such as Antonia bayle, nagafen, crushbone. So i was hoping there was a plan to look over the entire database and address the overall latency issues within the database</p>

[Borias]

<p><cite>bloodcorpse wrote:</cite></p><blockquote><p>Its doing it right now.... Zone to a guild hall or out of a guild hall,  it ALWAYS happens. 15+ mins</p><p>BTW USE THE BROKER while your there too...... Fix that too</p></blockquote><p>I actually found that the antonnica guild hall has very little issue zoning into, but the one in South Qeynos is bad.  However, I get the worst holdups from using guild flags, but the druid porters from the hall to zones were pretty decent for me.</p><p>And then there's going into raid zones......</p>

[crumpledmonkey]

<p>this all started around the time that the database was linked to zam. that should be checked out also.</p>

[guillero]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>Status Update:</p><p>1. I've been on Nagafen and experienced the problems first-hand.</p><p>2. I've narrowed the problem down to database latency which causes all database-related transactions to become delayed.  (Ie: zoning, broker, logging in, just about everything)</p><p>3. I've reported the problem to our database operations group.</p><p>4. They've identified which query is taking the majority of time to execute.</p><p>They are currently trying to determine why these queries are taking a long time to complete.  We still don't know if its a hardware issue, indexing issue, database size issue, or frequency of use issue.  But rest assured we are digging into it and as soon as we discover the source of the problem, we will correct it.</p></blockquote><p>I sincerly hope you check on Antonia Bayle as well and fix it there too??!! As it's the exact same there as well!!</p><p>And to add to <span ><a href="http://forums.station.sony.com/eq2/user/profile.m?user_id=291847"><strong><span style="color: #3333ff; font-size: x-small;"><span style="text-decoration: underline;">Borias</span></span></strong></a></span> :  The T2 Guild Hall in South Quenos is really a lagfest with lots of disconnect issues! Even when I am all alone in the guild hall!</p><p>Jer</p>

[Faenril]

Thank you Rothgar for keeping us informed of your findings and progress. That's appreciated.

[Darkor]

<p>Thanks alot for the update Rothgar, we appreciate it!</p>

[Cigam]

<p>Does anyone look for what the <span style="color: #ff0000;">RED</span> names say? </p><p>We got people asking questions that the <span style="color: #ff0000;">RED</span> name answered a page earlier lol.</p><p>Dev tracker is your friend.</p>

[brammator]

<p>There's also a problem when you try to log or relog and you found only 4 of your characters that cached locally.  Exactly 4 (unless you have less characters, of course).  Is it connected to described DB lag?  Will it be cured together?</p>

[baldwinboy3]

<p>I am glad you found the issue. Thanks for working on it!</p><p>Also last night it took 3-7 minutes for each zone to come through and same with brooker transactions. that would be 6 pm est to about 10 pm est when i finally just logged off.</p><p>This morning at 6 am est to 7:45 am est no problem at all with brooker or zoning.</p><p>thanks</p>

[Kerianah]

<p><span style="font-size: small; font-family: comic sans ms,sans-serif;">Thanks for the updates Rothgar.</span></p><p><cite>brammator wrote:</cite></p><blockquote><p>There's also a problem when you try to log or relog and you found only 4 of your characters that cached locally.  Exactly 4 (unless you have less characters, of course).  Is it connected to described DB lag?  Will it be cured together?</p></blockquote><p><span style="font-size: small; font-family: comic sans ms,sans-serif;">I have no idea what the devs will say about this, but I've had this problem for a few weeks now, it's just getting progressively worse.  I have found that if I camp from “char_A” to “char_B” and it kicks me to the character select screen, that if I choose to go back to “char_A” it doesn't kick me to desktop, it just reloads that character.  But choosing to go to “char_B” (as intended when /camp Char_B) throws up a box saying that character or world is not available and I have a character in game already and kicks me to desktop. </span></p> <p><span style="font-size: small; font-family: comic sans ms,sans-serif;">I don't know if this is included in the problem that Rothgar mentioned, but it is a problem and for those of us who play multiple toons and switch between them frequently.</span></p> <p><span style="font-size: small; font-family: comic sans ms,sans-serif;">I haven't really seen this mentioned much, seems only a few people are complaining about it, but I think it may be more wide spread, just not as noticed.</span></p>

[Sprin]

<p><cite>Cigam@Venekor wrote:</cite></p><blockquote><p>Does anyone look for what the <span style="color: #ff0000;">RED</span> names say? </p><p>We got people asking questions that the <span style="color: #ff0000;">RED</span> name answered a page earlier lol.</p><p>Dev tracker is your friend.</p></blockquote><p>or just reading more then the first post and then the last post above where you just posted without reading the rest of the thread?  I noticed that after he said he was experiencing it first hand, they knew the problem, they are working on fixing it adn that they are posting a MOTD people were still begging him to get on and see.. lolz...</p><p>Thanks.... this was a major major problem for the last few weeks... thank god its finally being looked into</p>

[Tional]

<p>So, heading into another prime time raiding night, do we have any new information, or will it be another night of [Removed for Content] zoning while watching TV?</p>

[Rothgar]

<p>I've been watching Nagafen's database for the past few hours of primetime and I'm not seeing any of the issues that were being exhibited last night.  Our database group has been making some changes on their end and it looks like its having a positive effect on the server.  I haven't logged in and tried zoning around tonight, so I'm only making the assumption that things are looking better.</p><p>Please let me know if you are experiencing any of the issues tonight that you've had for the past few weeks.</p><p>We still have more changes that we want to make to improve performance, but hopefully the database changes have had a positive effect so far.</p>

[Tional]

<p>It's 1000x times better tonight, big thanks to whoever fixed it.  We're killing stuff and taking names/loot.</p>

[Taharn]

<p>It just took me 5 minutes to zone into Zarrakon and I am dual boxing, my exile toon was at 130ish ping, and my internet connection was fine.</p>

[Heelo]

<p><cite>Rothgar wrote:</cite></p><blockquote><p>I've been watching Nagafen's database for the past few hours of primetime and I'm not seeing any of the issues that were being exhibited last night.  Our database group has been making some changes on their end and it looks like its having a positive effect on the server.  I haven't logged in and tried zoning around tonight, so I'm only making the assumption that things are looking better.</p><p>Please let me know if you are experiencing any of the issues tonight that you've had for the past few weeks.</p><p>We still have more changes that we want to make to improve performance, but hopefully the database changes have had a positive effect so far.</p></blockquote><p>Thanks for keeping us posted on this.  The zone times and broker seem to be getting back to normal.  The only other thing is (I don't know if you're looking into it or not) is when two or more guilds are raiding the same zone...lag can become unplayable at some times.  I hope this issue gets some attention as well.</p><p>Heelo</p>

[Crabshack]

<p><cite>Heelo wrote:</cite></p><blockquote><p><cite>Rothgar wrote:</cite></p><blockquote><p>I've been watching Nagafen's database for the past few hours of primetime and I'm not seeing any of the issues that were being exhibited last night.  Our database group has been making some changes on their end and it looks like its having a positive effect on the server.  I haven't logged in and tried zoning around tonight, so I'm only making the assumption that things are looking better.</p><p>Please let me know if you are experiencing any of the issues tonight that you've had for the past few weeks.</p><p>We still have more changes that we want to make to improve performance, but hopefully the database changes have had a positive effect so far.</p></blockquote><p>Thanks for keeping us posted on this.  The zone times and broker seem to be getting back to normal.  The only other thing is (I don't know if you're looking into it or not) is when two or more guilds are raiding the same zone...lag can become unplayable at some times.  I hope this issue gets some attention as well.</p><p>Heelo</p></blockquote><p>Actually, since we on the subject of databases and zone lag.  We all know multiple guilds raiding the same zone, or zoning into the same raid zone can create massive lag.  But what about when the zones bleed into each other and we can see the other guilds combat logs and shouts in our raid instance? </p><p>Has any development work been done to fix that?  Granted I haven't seen it happen in a while, when Fortitude and Decay could shout to each other in different raid instances, but I never heard if it was fixed.</p>

[Grayspirit]

<p>Exploit more, dirty Qs!</p>

[BlueEternal]

<p>The database lag seems to be fine but the zone lag is still rediculous, put 2 x4's in the same zone and you get some nasty lag. The instance lag is pretty crazy too</p>

[Rothgar]

<p><cite>Etsushi@Nagafen wrote:</cite></p><blockquote><p><cite>Heelo wrote:</cite></p><blockquote><p><cite>Rothgar wrote:</cite></p><blockquote><p>I've been watching Nagafen's database for the past few hours of primetime and I'm not seeing any of the issues that were being exhibited last night.  Our database group has been making some changes on their end and it looks like its having a positive effect on the server.  I haven't logged in and tried zoning around tonight, so I'm only making the assumption that things are looking better.</p><p>Please let me know if you are experiencing any of the issues tonight that you've had for the past few weeks.</p><p>We still have more changes that we want to make to improve performance, but hopefully the database changes have had a positive effect so far.</p></blockquote><p>Thanks for keeping us posted on this.  The zone times and broker seem to be getting back to normal.  The only other thing is (I don't know if you're looking into it or not) is when two or more guilds are raiding the same zone...lag can become unplayable at some times.  I hope this issue gets some attention as well.</p><p>Heelo</p></blockquote><p>Actually, since we on the subject of databases and zone lag.  We all know multiple guilds raiding the same zone, or zoning into the same raid zone can create massive lag.  But what about when the zones bleed into each other and we can see the other guilds combat logs and shouts in our raid instance? </p><p>Has any development work been done to fix that?  Granted I haven't seen it happen in a while, when Fortitude and Decay could shout to each other in different raid instances, but I never heard if it was fixed.</p></blockquote><p>This was fixed several weeks back in a hotfix.  You shouldn't be seeing this happen again. </p>

[brammator]

<p><cite>Savie@Nagafen wrote:</cite></p><blockquote><p><span style="font-size: small; font-family: comic sans ms,sans-serif;">Thanks for the updates Rothgar.</span></p><p><cite>brammator wrote:</cite></p><blockquote><p>There's also a problem when you try to log or relog and you found only 4 of your characters that cached locally.  Exactly 4 (unless you have less characters, of course).  Is it connected to described DB lag?  Will it be cured together?</p></blockquote><p><span style="font-size: small; font-family: comic sans ms,sans-serif;">I have no idea what the devs will say about this, but I've had this problem for a few weeks now, it's just getting progressively worse.  I have found that if I camp from “char_A” to “char_B” and it kicks me to the character select screen, that if I choose to go back to “char_A” it doesn't kick me to desktop, it just reloads that character.  But choosing to go to “char_B” (as intended when /camp Char_B) throws up a box saying that character or world is not available and I have a character in game already and kicks me to desktop. </span></p> <p><span style="font-size: small; font-family: comic sans ms,sans-serif;">I don't know if this is included in the problem that Rothgar mentioned, but it is a problem and for those of us who play multiple toons and switch between them frequently.</span></p> <p><span style="font-size: small; font-family: comic sans ms,sans-serif;">I haven't really seen this mentioned much, seems only a few people are complaining about it, but I think it may be more wide spread, just not as noticed.</span></p></blockquote><p>We at Barren Sky (and other russian servers) experience that since EoF regularily and seems it's tightly connected to 'zoning lags'.</p>

[foomonk]

<p>I am on GUK and what is happening to me is the screan paints the game window but just hangs there for 2 5 minutes. The screan is not at full brightness. The screan has to finish painting before I can move around and start playing.</p>

[Blambil]

So much for progress..... Naggy down/slow/laggy/dropping characters.. other servers fine.

[Rothgar]

<p><cite>Lanar_Lifeline wrote:</cite></p><blockquote>So much for progress..... Naggy down/slow/laggy/dropping characters.. other servers fine. </blockquote><p>Its being looked into.  Everything seems fine at the moment.  You can't attribute every problem that Nagafen has from now until the end of time to "not making progress."  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Nagafen and AB are the two largest servers in terms of load at peak times, so most of the time issues will manafest themselves there first.</p><p>However, today we made very good progress in discovering some ways to reduce database load.  We are hoping to have some modifications made to the database over the next week or two on Nagafen and AB.  These two servers will give us the most noticeable gain.  Once we see how the servers react to this change, we'll make the changes to all other worlds.</p><p>There's progress for ya!  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

[Cloakentuna]

<p>Ok, now fix the issue that half my raid is having.  a group + of people got kicked from game after the servers came back up and are now unable to log back in.  It is an hour and 15 minutes into raid and barely anything has been accomplished because we are running with barely an x2.</p>

[TSR-DanielH]

<p><cite>Froggleg@Nagafen wrote:</cite></p><blockquote><p>Ok, now fix the issue that half my raid is having.  a group + of people got kicked from game after the servers came back up and are now unable to log back in.  It is an hour and 15 minutes into raid and barely anything has been accomplished because we are running with barely an x2.</p></blockquote><p>I believe that is a login server issue and not an issue with Naggy specifically.  We just received quite a few calls about it.</p>

[Eveningsong]

<p>Aye, many west coasters on Guk are complaining about similar issues.</p>

[Cloakentuna]

<p><cite>TSR-DanielH wrote:</cite></p><blockquote><p><cite>Froggleg@Nagafen wrote:</cite></p><blockquote><p>Ok, now fix the issue that half my raid is having.  a group + of people got kicked from game after the servers came back up and are now unable to log back in.  It is an hour and 15 minutes into raid and barely anything has been accomplished because we are running with barely an x2.</p></blockquote><p>I believe that is a login server issue and not an issue with Naggy specifically.  We just received quite a few calls about it.</p></blockquote><p>A few of them finally got in, had 1600+ ping, and were kicked soon after.  This happened a few times and they are still out.</p>

[Cigam]

<p>Same thing is happening on Venekor atm.  We are dropping raid members fast and they cant get back in game.</p><p>THE WORLD IS GOING TO END........ RUN AWAY</p>

[Rothgar]

<p>This was happening to my guild on Unrest as well.  It was definitely some sort of router outtage out there in the interwebs.</p>

[Sprin]

<p>Its BAAAAAAAAAAAAAAAAAAACK!!!!  ACH!!!!  Good Grief!</p><p>You guys didnt fix whatever it is was wrong.....</p>

[Greggthegrmreapr]

<p>yup.  definately screwed up.  going on 15 minutes of zoning into ykesha's.</p>

[Piccolo]

<p><strong><em>my bad math skills  seem to add up to this. . . </em></strong></p><p><strong><em>Nagafen = popular times. . .  laggy as all hell.</em></strong></p><p><strong><em>Venekor = popular times . . no problem.</em></strong></p><p><strong><em>after the merger. . . .</em></strong></p><p><strong><em>nagafen = popular times . .  i would be happier stabbing myself in the face with a rusty screwdriver.</em></strong></p><p><strong><em></em></strong></p><p><strong><em>after the merger, will the "server"  be a completely new(the actual server(hardware)) server? ?</em></strong></p><p><strong><em>maybe a server that was created/made AFTER the year 2006?</em></strong></p>

[Sprin]

<p><cite>Roach@Venekor wrote:</cite></p><blockquote><p><strong><em>my bad math skills  seem to add up to this. . . </em></strong></p><p><strong><em>Nagafen = popular times. . .  laggy as all hell.</em></strong></p><p><strong><em>Venekor = popular times . . no problem.</em></strong></p><p><strong><em>after the merger. . . .</em></strong></p><p><strong><em>nagafen = popular times . .  i would be happier stabbing myself in the face with a rusty screwdriver.</em></strong></p><p><strong><em></em></strong></p><p><strong><em>after the merger, will the "server"  be a completely new(the actual server(hardware)) server? ?</em></strong></p><p><strong><em>maybe a server that was created/made AFTER the year <span style="color: #ff0000;">1998</span>?</em></strong></p></blockquote><p>fixed for you</p>

[Blambil]

<p>I realize that today is patch day and all that but holy hell...</p><p>Simple things like Calling are taking 60-90 seconds after the spell completes... Vendor purchases are taking 2-3 minutes..</p><p><BUG></p><p>If you have a pending transaction and you cast a call, either city or guild hall, the casting completes, but it throws the "you have a pending transaction" and the spell recast timer is in effect even though the spell failed...... /rude</p><p></BUG></p>