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Velvant
12-09-2008, 02:18 PM
<p>I'm in China and I have the 41780 error.</p><p>I bought a copy of EQ2 All-in-One pack to play EQ2 with a buddy of mine.  It got all downloaded and ready to go and I made a character.  But when trying to actually log into a server I get the dreaded 41780 error.</p><p>That, I've seen, has happened to a lot of people trying to play from China and I can understand that.  Something to do with blocked ports and banned IPs.  But then, just out of curiousity, I logged in using a buddy of mine who plays from Australia's account and I can log in fine.  Absolutely no problem whatsoever.</p><p>So the only thing I can think of is that SOE has put bans on connections from account created in China?  Is that the case?</p><p>Velvantis</p>

stefanrul
12-10-2008, 06:10 AM
<p>Problem still persisting</p>

Elorah
12-11-2008, 10:47 AM
<p>I remember seeing a post that SOE doesn't block IP addresses..  Perhaps sending a PM to the <span ><a href="../user/profile.m?user_id=318907"><strong><span style="color: #ff9900;">TSR-DanielH</span></strong></a></span> might help <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

TSR-DanielH
12-11-2008, 08:11 PM
<p>Are you using a VPN?  Our system will not let VPN connections through because of the sheer amount of spam and fraud we receive from those sources.  We do not block areas/countries but VPNs are restricted.</p>

No_Life_Ki
12-22-2008, 03:56 PM
<p>I have the same problem, how can I fix this?</p>

Elorah
12-22-2008, 07:43 PM
<p>Are you using a <a href="http://en.wikipedia.org/wiki/Virtual_private_network" target="_blank">VPN</a> as already mentioned?  If you are, then you will have to find another way to connect <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

No_Life_Ki
12-23-2008, 02:46 PM
<p>How do I know if I am using a VNP? I plug directly to the wall jack.</p>

TSR-DanielH
12-26-2008, 03:57 PM
<p><cite>No_Life_King wrote:</cite></p><blockquote><p>How do I know if I am using a VNP? I plug directly to the wall jack.</p></blockquote><p>You might want to post a pathping/tracert.  We should be able to see the network by checking on the individual IPs.</p>

No_Life_Ki
12-26-2008, 04:55 PM
<p>I did what you suggested, and I will now paste the results, I should further note in case I was not clear, I am also connecting from China (if that is of any relevance).</p><p>Windows IP Configuration   Host Name . . . . . . . . . . . . : Hellsing   Primary Dns Suffix  . . . . . . . :    Node Type . . . . . . . . . . . . : Hybrid   IP Routing Enabled. . . . . . . . : No   WINS Proxy Enabled. . . . . . . . : NoWireless LAN adapter Wireless Network Connection:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter   Physical Address. . . . . . . . . : 00-16-44-C0-67-6E   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : YesEthernet adapter Local Area Connection:   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)   Physical Address. . . . . . . . . : 00-E0-B8-F9-2F-F3   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . : fe80::19f3:8e13:68e3:d2cd%10(Preferred)    IPv4 Address. . . . . . . . . . . : 192.168.1.23(Preferred)    Subnet Mask . . . . . . . . . . . : 255.255.255.0   Lease Obtained. . . . . . . . . . : Saturday, December 27, 2008 3:44:35 AM   Lease Expires . . . . . . . . . . : Sunday, December 28, 2008 3:44:35 AM   Default Gateway . . . . . . . . . : fe80::a9fc:bb1:3632:36c8%10                                        192.168.1.1   DHCP Server . . . . . . . . . . . : 192.168.1.1   DHCPv6 IAID . . . . . . . . . . . : 251715768   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-14-2A-DD-00-E0-B8-F9-2F-F3   DNS Servers . . . . . . . . . . . : 192.168.1.1   NetBIOS over Tcpip. . . . . . . . : EnabledTunnel adapter Local Area Connection* 6:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : isatap.{65011D08-B157-44E6-98A6-B4EFC0A38EB8}   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 7:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : 6TO4 Adapter   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 11:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface   Physical Address. . . . . . . . . : 02-00-54-55-4E-01   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTunnel adapter Local Area Connection* 12:   Media State . . . . . . . . . . . : Media disconnected   Connection-specific DNS Suffix  . :    Description . . . . . . . . . . . : isatap.{C7FC0C7F-02E3-4A8D-8C8D-C643C2422EA7}   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0   DHCP Enabled. . . . . . . . . . . : No   Autoconfiguration Enabled . . . . : YesTracing route to ableq2-01-01.everquest2.com [199.108.202.33]over a maximum of 30 hops:  1     1 ms    <1 ms    <1 ms  192.168.1.1   2   404 ms   141 ms   674 ms  125.69.144.1   3    83 ms    77 ms   164 ms  125.70.250.9   4   364 ms   350 ms   258 ms  221.237.185.37   5   642 ms   300 ms   487 ms  202.98.98.13   6   547 ms    98 ms   421 ms  202.97.34.57   7   484 ms   531 ms   605 ms  202.97.53.205   8   563 ms   752 ms   990 ms  202.97.51.190   9   644 ms   915 ms   807 ms  192.205.35.85  10   804 ms   850 ms   872 ms  192.205.35.85  11   930 ms  1060 ms   973 ms  tbr1.sffca.ip.att.net [12.122.82.42]  12  1003 ms   886 ms  1034 ms  cr1.sffca.ip.att.net [12.122.19.25]  13  1097 ms   992 ms  1007 ms  cr1.cgcil.ip.att.net [12.122.4.122]  14   999 ms  1075 ms   692 ms  cr2.cl2oh.ip.att.net [12.122.2.126]  15  1037 ms  1283 ms  Tracing route to ableq2-01-01.everquest2.com [199.108.202.33]over a maximum of 30 hops:  0  Hellsing [192.168.1.23]   1  192.168.1.1   2  125.69.144.1   3  125.70.250.9   4  221.237.185.37   5  202.98.98.13   6  202.97.37.138   7  202.97.53.205   8  202.97.53.205   9  192.205.35.85  10  tbr1.sffca.ip.att.net [12.122.82.42]  11  tbr1.sffca.ip.att.net [12.122.82.42]  12  cr1.cgcil.ip.att.net [12.122.4.122]  13  cr1.cgcil.ip.att.net [12.122.4.122]  14  cr1.cl2oh.ip.att.net [12.122.2.206]  15  cr2.phlpa.ip.att.net [12.122.2.210]  16  cr2.phlpa.ip.att.net [12.122.2.210]  17  12.122.135.1  18  12-122-254-98.attens.net [12.122.254.98]  19  12-122-254-98.attens.net [12.122.254.98]  20  vl10.ashaens-1.sonyonline.net [63.240.201.58]  21  vl10.ashaens-1.sonyonline.net [63.240.201.58]  22  ableq2-01-01.everquest2.com [199.108.202.33] Computing statistics for 550 seconds...</p>

Wingrider01
12-27-2008, 10:26 AM
<p>You do have some form of hardware router in between your computer and the internet. You machines ip address is in the 192 series which is not broadcast on the internet. This router can be the cause of your issue, do you have access to it? If so can you post some information about it please</p>

No_Life_Ki
12-27-2008, 11:37 AM
<p>No access, I live in an international student dorm in a Chinese university, this router would be beyond my access....</p>

wullailhuit
12-27-2008, 11:46 AM
<p><cite>No_Life_King wrote:</cite></p><blockquote><p>No access, I live in an international student dorm in a Chinese university, this router would be beyond my access....</p></blockquote><p>Admins of internet routers for university dorms often lock down a lot of ports to stop gaming / filesharing (I used to be one and had to do the same) , you may not be able to get past it I'm afraid.</p>

Elorah
12-27-2008, 12:11 PM
<p>Ahhh...    Ok, now we have something here...  lol</p><p>You should speak to your IT admin (person in charge of it for the school) and see if they can open the necessary ports for you to play.  Hopefully they can help you out...</p><p>Maybe this can help you out....  Good luck!</p><p>EverQuest II LaunchPad and Patch Servers A TCP connection is initiated to patch.station.sony.com at port 7000. A UDP connection is initiated to port range 3016-3021 and 9700-9703. EverQuest II Patch: A TCP connection is initiated at port 7010. EverQuest II Game Client: UDP connections are initiated from the EverQuest II client on UDP ports 9100, and UDP ports in the range 32800-33000. Additionally, ICMP messages type 0 (echo reply), 3 (unreachable), 8 (echo request) and 11 (expired) should be permitted bi-directionally between the client PC and the EverQuest II servers. EverQuest II Servers Subnets: There are multiple IP addresses for the Patch and LaunchPad clusters, and they may change as the network demands, so check often using a DNS lookup tool if you provide a specific <strong>firewall</strong> rule for these services. The EverQuest II server IP addresses are currently in these subnets: 64.37.158.*, 199.108.2.*, 199.108.12.*, 199.108.202.*, 199.108.203.*, 195.33.135.*</p>

IronMinota
01-23-2009, 07:27 PM
<p>Probably had the answer in the post and I missed seeing it, but just the same...</p><p>Does a VPN include a phone line DSL modem in China?  I get the same error message, yet I am able to play another mmorpg with no connection trouble at all.</p>

Waiting4Thenight
02-12-2009, 05:20 AM
<p>This is crazy .... I am having the same problem also and I also live in China and am using Vista SP1. I am plugged directly into my DSL. I have spoken with SOE support and they told me to contact Microsoft ... I think it's worth mentioning that I currently have Vanguard, Star Wars Galaxies, and The Matrix installed and running fine on my computer. So what's the problem with EQ2? Someone at sony shouyld be able to do something about the "Error 41780" problem I would think. Please help ASAP. My free 30 days won't be worth anything if this problem isn't resolved soon.</p>

TSR-DanielH
02-12-2009, 04:14 PM
<p>A VPN wont be caused by your modem or your operating system.  That is all handled by your ISP, assuming you aren't using your own VPN through their connection.  Connecting through a VPN will almost always cause that error and the only solution I'm aware of is to not use one.  I'm not sure what that would entail, or if it's even possible in your current situation, but it's all I can suggest.</p>

Timagr
02-12-2009, 10:56 PM
<p>I think this is note worthy ....</p><p>I have 2 station accounts.</p><p>I CAN'T LOG INTO AN ACCOUNT CREATED THIS YEAR!</p><p>BUT!</p><p>I CAN LOG INTO MY ACCOUNT CREATED IN 2005!</p><p>So what does this mean?</p><p>How come I can log into an old SOE account in China but not a new one?</p><p>Surely someone at SOE can answer this question?</p>

TSR-DanielH
02-12-2009, 10:59 PM
<p><cite>Timagray wrote:</cite></p><blockquote><p>I think this is note worthy ....</p><p>I have 2 station accounts.</p><p>I CAN'T LOG INTO AN ACCOUNT CREATED THIS YEAR!</p><p>BUT!</p><p>I CAN LOG INTO MY ACCOUNT CREATED IN 2005!</p><p>So what does this mean?</p><p>How come I can log into an old SOE account in China but not a new one?</p><p>Surely someone at SOE can answer this question?</p></blockquote><p>Is it actually giving you the 41780 error on the account you created this year or is it something else?  That error generally wont be caused by the account, but by the connection method.  Are you sure it isn't some error message with that account?</p>

mosuqi
03-24-2009, 05:38 AM
<p>Actually,I got the same problem here.</p><p>My friend just sent a invite to play EQ2 w/ him.And when I try to login the game,get the error 41780.And I called my friend and ask him to try to login into the game,he got he same message.He can login into the game w/ his account without any trouble.</p><p>So,the only difference between us is his account was created around 2005,and I just get subscription today.It's not about the network or pc settings or what ever.Obviously,those account created after (2007?2008?I dont know) cant login into the game in China.</p><p>BTW,one of my friend just arrived China and work here,he find the account he created in England which has a lvl 80 mystic in it was also got the error 41780 message here.So,it's just proves my opinion.WE ARE BANED IN CHINA.</p>

TSR-ChaseJ
03-25-2009, 07:15 PM
<p>Greetings,</p><p>Like stated before by TSR Dan H we do not ban IP's or countries. We have customers who are logged in from all over the world, China included. If you are receiving this error we have found it to be a VPN issue, also previously stated by Dan H.</p>

Syenergy
06-06-2009, 12:54 PM
<p>I am stationed in China too and downloaded the TSO all-in-one pack a week ago. When I tried to logged on the game, I got this error too. I have called up the ISP provider and they HAVE confirmed that they are NOT using any VPN. Therefore, it should not be a connection problem.</p><p>I tried logging on again today and to my suprise, I was able to logged on and lvled a char to 7 with no problems at all!!!!!! I tried logging on again a few hours later and I got this error again!!!!!!!. This again proves that it not a connection problem. I had played Vanguard and POTBS with no problem at all.</p><p>I have attached my tracet report below.</p><p>Windows IP Configuration        Host Name . . . . . . . . . . . . : calvin        Primary Dns Suffix  . . . . . . . :         Node Type . . . . . . . . . . . . : Unknown        IP Routing Enabled. . . . . . . . : No        WINS Proxy Enabled. . . . . . . . : NoEthernet adapter Hamachi:        Connection-specific DNS Suffix  . :         Description . . . . . . . . . . . : Hamachi Network Interface        Physical Address. . . . . . . . . : 7A-79-05-6B-EA-68        Dhcp Enabled. . . . . . . . . . . : Yes        Autoconfiguration Enabled . . . . : No        IP Address. . . . . . . . . . . . : 5.107.234.104        Subnet Mask . . . . . . . . . . . : 255.0.0.0        Default Gateway . . . . . . . . . :         DHCP Server . . . . . . . . . . . : 5.0.0.1        Lease Obtained. . . . . . . . . . : Saturday, June 06, 2009 4:51:58 PM        Lease Expires . . . . . . . . . . : Sunday, June 06, 2010 4:51:58 PMEthernet adapter Local Area Connection:        Connection-specific DNS Suffix  . :         Description . . . . . . . . . . . : NVIDIA nForce Networking Controller        Physical Address. . . . . . . . . : 00-18-F3-0F-3B-B2        Dhcp Enabled. . . . . . . . . . . : Yes        Autoconfiguration Enabled . . . . : Yes        Autoconfiguration IP Address. . . : 169.254.25.148        Subnet Mask . . . . . . . . . . . : 255.255.0.0        Default Gateway . . . . . . . . . : PPP adapter China Mobile:        Connection-specific DNS Suffix  . :         Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface        Physical Address. . . . . . . . . : 00-53-45-00-00-00        Dhcp Enabled. . . . . . . . . . . : No        IP Address. . . . . . . . . . . . : 58.210.106.212        Subnet Mask . . . . . . . . . . . : 255.255.255.255        Default Gateway . . . . . . . . . : 58.210.106.212        DNS Servers . . . . . . . . . . . : 61.177.7.1                                             221.228.255.1        NetBIOS over Tcpip. . . . . . . . : DisabledTracing route to sdkeq2-11-01.everquest2.com [199.108.13.129]over a maximum of 30 hops:  1    12 ms    12 ms    13 ms  222.92.229.138   2    12 ms    12 ms    13 ms  222.92.233.209   3    12 ms    13 ms    13 ms  222.92.175.66   4    16 ms    17 ms    20 ms  202.97.39.141   5    15 ms    15 ms    16 ms  202.97.33.10   6   197 ms   196 ms   198 ms  202.97.51.194   7   195 ms   194 ms   196 ms  te-8-1.car4.SanJose1.Level3.net [4.71.114.101]   8   199 ms   200 ms   200 ms  ge-1-3-0-89.bbr1.SanJose1.Level3.net [4.68.18.129]   9   347 ms     *      241 ms  as-1-0.mp1.SanDiego1.Level3.net [64.159.1.29]  10   211 ms   205 ms   211 ms  so-8-0.hsa1.SanDiego1.Level3.net [4.68.112.130]  11   187 ms   187 ms   186 ms  vl861.sdtermswitch-1.sonyonline.net [63.215.251.130]  12   213 ms   215 ms   214 ms  vl831.sdkollsw-1.sonyonline.net [64.37.144.82]  13   207 ms   205 ms   207 ms  sdkeq2-11-01.everquest2.com [199.108.13.129] Trace complete.Tracing route to sdkeq2-11-01.everquest2.com [199.108.13.129]over a maximum of 30 hops:  0  calvin [58.210.106.212]   1  222.92.229.138   2  222.92.233.209   3  222.92.175.66   4  202.97.39.141   5  202.97.33.10   6  202.97.51.194   7     *     te-8-1.car4.SanJose1.Level3.net [4.71.114.101]   8  ge-1-3-0-89.bbr1.SanJose1.Level3.net [4.68.18.129]   9  as-1-0.mp1.SanDiego1.Level3.net [64.159.1.29]  10  so-10-0.hsa1.SanDiego1.Level3.net [4.68.113.38]  11     *     vl861.sdtermswitch-1.sonyonline.net [63.215.251.130]  12  vl831.sdkollsw-1.sonyonline.net [64.37.144.82]  13  sdkeq2-11-01.everquest2.com [199.108.13.129] Computing statistics for 325 seconds...            Source to Here   This Node/LinkHop  RTT    Lost/Sent = Pct  Lost/Sent = Pct  Address  0                                           calvin [58.210.106.212]                                 0/ 100 =  0%   |  1   15ms     0/ 100 =  0%     0/ 100 =  0%  222.92.229.138                                 0/ 100 =  0%   |  2   14ms     0/ 100 =  0%     0/ 100 =  0%  222.92.233.209                                 0/ 100 =  0%   |  3   14ms     0/ 100 =  0%     0/ 100 =  0%  222.92.175.66                                 0/ 100 =  0%   |  4   18ms     0/ 100 =  0%     0/ 100 =  0%  202.97.39.141                                 0/ 100 =  0%   |  5   16ms     0/ 100 =  0%     0/ 100 =  0%  202.97.33.10                                 0/ 100 =  0%   |  6  199ms     0/ 100 =  0%     0/ 100 =  0%  202.97.51.194                                11/ 100 = 11%   |  7  207ms    20/ 100 = 20%     9/ 100 =  9%  te-8-1.car4.SanJose1.Level3.net [4.71.114.101]                                 0/ 100 =  0%   |  8  177ms    11/ 100 = 11%     0/ 100 =  0%  ge-1-3-0-89.bbr1.SanJose1.Level3.net [4.68.18.129]                                 1/ 100 =  1%   |  9  218ms    19/ 100 = 19%     7/ 100 =  7%  as-1-0.mp1.SanDiego1.Level3.net [64.159.1.29]                                 0/ 100 =  0%   | 10  182ms    12/ 100 = 12%     0/ 100 =  0%  so-10-0.hsa1.SanDiego1.Level3.net [4.68.113.38]                                 2/ 100 =  2%   | 11  166ms    14/ 100 = 14%     0/ 100 =  0%  vl861.sdtermswitch-1.sonyonline.net [63.215.251.130]                                 1/ 100 =  1%   | 12  216ms    18/ 100 = 18%     3/ 100 =  3%  vl831.sdkollsw-1.sonyonline.net [64.37.144.82]                                 0/ 100 =  0%   | 13  208ms    15/ 100 = 15%     0/ 100 =  0%  sdkeq2-11-01.everquest2.com [199.108.13.129] Trace complete.</p>

TSR-DanielH
06-08-2009, 11:00 PM
<p><cite>Syenergy wrote:</cite></p><blockquote><p> <strong>I have called up the ISP provider and they HAVE confirmed that they are NOT using any VPN. Therefore, it should not be a connection problem.</strong></p><p>.........Ethernet adapter <strong>Hamachi:</strong>        Connection-specific DNS Suffix  . :         Description . . . . . . . . . . . : <strong>Hamachi Network Interface</strong>   </p></blockquote><p>Here's the wikipedia entry for Hamachi:</p><p style="padding-left: 30px;"><strong>"Hamachi is a <a class="mw-redirect" title="Zero-configuration" href="/wiki/Zero-configuration">zero-configuration</a> <a title="Virtual private network" href="/wiki/Virtual_private_network">virtual private network</a> (VPN)</strong> <a title="Shareware" href="/wiki/Shareware">shareware</a> application capable of establishing direct links between computers that are <a title="Network address translation" href="/wiki/Network_address_translation">behind NAT firewalls</a> without requiring reconfiguration (in most cases); in other words, it establishes a connection over the Internet that very closely emulates the connection that would exist if the computers were connected over a <a title="Local area network" href="/wiki/Local_area_network">local area network</a>. Currently available as a production version for <a title="Microsoft Windows" href="/wiki/Microsoft_Windows">Microsoft Windows</a> and, as beta, for <a title="Mac OS X" href="/wiki/Mac_OS_X">Mac OS X</a> and <a title="Linux" href="/wiki/Linux">Linux</a>.</p><p style="padding-left: 30px;">...</p><p style="padding-left: 30px;"><strong>Hamachi is a centrally-managed <a class="mw-redirect" title="VPN" href="/wiki/VPN">VPN</a> system</strong>, consisting of the server cluster managed by the vendor of the system and the client software, which is installed on end-user computers."</p><p style="padding-left: 30px;"><a href="http://en.wikipedia.org/wiki/Hamachi" target="_blank" rel="nofollow">http://en.wikipedia.org/wiki/Hamachi</a></p><p>It seems like you might be behind a VPN</p>

Williamchi
06-25-2009, 12:24 PM
<p>Im also getting the error 41780 from China. Ive got complete control over my router and ive opened and tested all the ports listed below:700070103016-30219700-9703910032800-33000Im not on a VPN, any more ideas?</p>

HikerHa
07-11-2009, 06:35 AM
<p>Source from Chinese fun site,</p><p>Accounts registered in American server <em><strong>after September 2007</strong></em> cannot log in from China.</p><p>This is discrimination. After the first 14-day trail, you charge a monthly fee. What harm will be brought to SOE?</p><p>Please clarify.</p>

HikerHa
07-11-2009, 06:48 AM
<p>Update:</p><p>It seems most IPs from China are blocked, but some are not.</p><p>A Chinese player can finally play after changed IP more than 10 times.</p><p>I'm not that serious about a game to change my ISP provider.</p>

Wingrider01
07-11-2009, 08:27 AM
<p><cite>HikerHauk wrote:</cite></p><blockquote><p>Source from Chinese fun site,</p><p>Accounts registered in American server <em><strong>after September 2007</strong></em> cannot log in from China.</p><p>This is discrimination. After the first 14-day trail, you charge a monthly fee. What harm will be brought to SOE?</p><p>Please clarify.</p></blockquote><p>Something to ponder over -</p><p>IF, and it is IF they are blocking IP's, do you not think that they would block IP's to all SOE sites - like this forum also? Most, if not all blakclisting of IP's is done at the top level, not at a specific level - just a thought</p>

Lj
01-21-2010, 01:50 AM
I just downloaded a trial version of EQ2 - and i have been having the same problems as everyone else in this forum. I used to play EQ for 2 yrs then i switched to DAOC and WOW - i just wanted to try this out -- but this error popping up makes it all so much more hassle - i'm afraid this will continue to happen if something is not done - the end result will be people who want to try and play this game (let alone those who paid for it) wont be able to and will be pushed to play other games which dont have this problem (WOW). I'm sorry to say this whole issue is just so irritating that I'm just abt ready to delete this whole installation and give up. Please, for the last time - give some advice or direct instructions how this error can be resolved. P.S i am not running on a VPN. Thank you.

Darkfai
07-24-2010, 06:35 AM
<p>Is there any reason as to why SOE Customer Service hasn't given us an answer yet?</p><p>It's quite obvious this is not a VPN issue.</p><p>I've sent in several petitions about this which have all either been ignored or written off as something that was 'my fault'.</p><p>Poor effort SOE.</p>

Wingrider01
07-24-2010, 09:27 AM
<p><cite>Darkfaith wrote:</cite></p><blockquote><p>Is there any reason as to why SOE Customer Service hasn't given us an answer yet?</p><p>It's quite obvious this is not a VPN issue.</p><p>I've sent in several petitions about this which have all either been ignored or written off as something that was 'my fault'.</p><p>Poor effort SOE.</p></blockquote><p>why is is not a vpn issue? most, if not all of the people that have recieved this their connection turns out to be a vpn tunnel, soe does not support those.</p>

Darkfai
07-24-2010, 09:32 AM
<p><cite>Wingrider01 wrote:</cite></p><blockquote><p><cite>Darkfaith wrote:</cite></p><blockquote><p>Is there any reason as to why SOE Customer Service hasn't given us an answer yet?</p><p>It's quite obvious this is not a VPN issue.</p><p>I've sent in several petitions about this which have all either been ignored or written off as something that was 'my fault'.</p><p>Poor effort SOE.</p></blockquote><p>why is is not a vpn issue? most, if not all of the people that have recieved this their connection turns out to be a vpn tunnel, soe does not support those.</p></blockquote><p>Because most people experiencing these issues can still log in accounts created pre-2007.</p><p>If this was a VPN issue then you wouldn't be able to log in any accounts at all.</p><p>To quote a popular gaming review website:</p><p>"<span style="font-size: small;"><span >Criticisms</span></span></p> <p>It is reported players from China have problems logging in to the EQ2 servers. More specifically, accounts created in and after late 2007 cannot log in to the servers and will receive the "41780 Error". Many fun sites from China have confirmed this and the problem has been reported to SOE. So far, after the issue occured almost 2 years, SOE hasn't effectively answered the questions, but insists that it was the players' firewall or ISP's problems. Most players found this answer unacceptable, because if it is firewall or ISP issue, accounts created before 2007 will not be able to logged in either."</p> <p><a name="References"></a></p> <p><a name="External_links"></a></p> <div> </div>

LordDKE
01-28-2011, 05:33 AM
<p>Has this issue been resolved?</p><p>I am now having the same problem playing<span style="color: #ff0000;"> EverQuest II Extended</span> in China.</p><p>I created an account couple weeks ago, been playing since without any problem, the ISP is China Telecom (in Shenzhen). </p><p>When I stay at another house using ISP Topway (also in Shenzhen), I got the 41780 Error.</p><p>Any idea anyone?  Or could SOE help?</p>

LordDKE
01-28-2011, 05:41 AM
<p><cite>LordDKE wrote:</cite></p><blockquote><p>Has this issue been resolved?</p><p>I am now having the same problem playing<span style="color: #ff0000;"> EverQuest II Extended</span> in China.</p><p>I created an account couple weeks ago, been playing since without any problem, the ISP is China Telecom (in Shenzhen). </p><p>When I stay at another house using ISP Topway (also in Shenzhen), I got the 41780 Error.</p><p>Any idea anyone?  Or could SOE help?</p></blockquote><p>  P.S.  China Telecom is ADSL connection, while Topway is Cable connection.</p>

LordDKE
01-28-2011, 06:51 AM
<p><cite>LordDKE wrote:</cite></p><blockquote><p><cite>LordDKE wrote:</cite></p><blockquote><p>Has this issue been resolved?</p><p>I am now having the same problem playing<span style="color: #ff0000;"> EverQuest II Extended</span> in China.</p><p>I created an account couple weeks ago, been playing since without any problem, the ISP is China Telecom (in Shenzhen). </p><p>When I stay at another house using ISP Topway (also in Shenzhen), I got the 41780 Error.</p><p>Any idea anyone?  Or could SOE help?</p></blockquote><p>  P.S.  China Telecom is ADSL connection, while Topway is Cable connection.</p></blockquote><p>Again, it seems that this problem only happens to players located in China, if it is VPN related, it will casue the same 41780 error over the world, wouldn't it?</p><p>So, would it be possible that some ISP's in China deliberately ban MMO games by blocking some ports in order to limit the traffic?  Or how can I tell such?</p>