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Kiara
10-13-2008, 10:56 PM
Let's try this again, shall we?<p align="center"><a href="http://everquest2.station.sony.com/buyNow.vm" target="_blank" rel="nofollow"><img src="http://eq2players.station.sony.com/images/en/features/the_shadow_odyssey/EQIISO_CRM_600.jpg" border="0" alt="" /></a></p> <p>EverQuest II's fifth expansion, The Shadow Odyssey, will be available for<a href="http://everquest2.station.sony.com/buyNow.vm" target="_blank" rel="nofollow"> pre-order </a>starting Tuesday, October 14th, 2008!  EverQuest II: The Shadow Odyssey<i> </i>is an all-in-one compilation pack featuring five expansion packs and three adventure packs.  New players and veterans alike can journey through a massive amount of exquisite content unlike anything ever before seen in EverQuest II.  The Shadow Odyssey stretches well beyond the fantasy realm and propels the EverQuest II world into a new era of excitement and adventure.  The latest expansion provides content for players level 50-80, including more than 20 new zones and an achievement point increase to 200. </p> <p><a href="http://eq2players.station.sony.com/news_archive_content.vm?id=1927&section=News&locale=en_US" rel="nofollow" target="_blank"><b>Read more!</b></a></p>

ke'la
10-14-2008, 01:42 AM
Now that we know what Digital is going to get... is the free Fan Faire expainsion attendiees get consitered a Pre-orders for the "Void Pet" reward?::EDIT::also how fast is the Dire Bear?

Dawnmeadow
10-14-2008, 02:25 AM
<p>Once again overseas customers get left out... <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> </p><p> I didn't get the Buryinai and now I won't get the Dire Bear either...</p><p>If SOE isn't going to bother stocking retail copies in AUS, how about making it so I can get the same reward through digitial download?</p><p>I have NEVER found a game store in Sydney that has even heard of EQ2 let alone stocks it, and believe me, I've tried! </p><p>I think it's really time that overseas customers are given the same privledges as those who play in the States (and I'm sure that some of them even are in the same boat!!).</p>

Oatheac
10-14-2008, 03:33 AM
Wow, the Void Beast house item...That item alone could make people rather buy Digital Download instead of retail. (I'm assuming it doesn't come in pre-order retail version.)I had thoughts of canceling, at least.

Torvos
10-14-2008, 04:48 AM
I have two accounts, so I plan on ordering the download for one, and the box for the other. I really don't care about having the void house item or dire bear on my second account though, so I was wondering if I got the DD for my main account, and the pre-order box for my second account if I could use the pre-order code for the bear on my main, and still have the void beat and bear on my /claim list?

ke'la
10-14-2008, 08:19 AM
<cite>Torvos wrote:</cite><blockquote>I have two accounts, so I plan on ordering the download for one, and the box for the other. I really don't care about having the void house item or dire bear on my second account though, so I was wondering if I got the DD for my main account, and the pre-order box for my second account if I could use the pre-order code for the bear on my main, and still have the void beat and bear on my /claim list?</blockquote>If they are seperate codes I believe you can. Kinda like you can still add the Collectors Addtion Origanal Release code(if you can find one) and get the baby dragon.

Alvos
10-14-2008, 08:38 AM
<cite>Terranwolf wrote:</cite><blockquote>Wow, the Void Beast house item...That item alone could make people rather buy Digital Download instead of retail. (I'm assuming it doesn't come in pre-order retail version.)I had thoughts of canceling, at least.</blockquote>Yeah I'd rather have the void beast than the bearwarg thing, and since there's no sign of the retail version on amazon-uk yet I'll probably have no choice but to go for the digital download anyway. Not that I particularly relish the idea of hauling down several GB of data over a 2meg line... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" width="15" height="15" />

ke'la
10-14-2008, 08:38 AM
<cite>Dawnmeadow wrote:</cite><blockquote><p>Once again overseas customers get left out... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> </p><p> I didn't get the Buryinai and now I won't get the Dire Bear either...</p><p>If SOE isn't going to bother stocking retail copies in AUS, how about making it so I can get the same reward through digitial download?</p><p>I have NEVER found a game store in Sydney that has even heard of EQ2 let alone stocks it, and believe me, I've tried! </p><p>I think it's really time that overseas customers are given the same privledges as those who play in the States (and I'm sure that some of them even are in the same boat!!).</p></blockquote>I don't know if you have any guild mates you trust with your money(Via Pay Pal or other protected money transfer), but one option you could use is ask a guild mate from the US(if you have one) to buy the game for you and send you the Pre-Order and Activation codes... as those are the only importaint parts... again only if you trust them.That said it is SoEs job to get thier game on store shelfs, and they have a hard time doing that in the US, so I can understand your frusteration... I also don't understand why the D2D download is US only(can't you download other titles from outside the US from them?)

ke'la
10-14-2008, 08:41 AM
<cite>[email protected] DLere wrote:</cite><blockquote><cite>Terranwolf wrote:</cite><blockquote>Wow, the Void Beast house item...That item alone could make people rather buy Digital Download instead of retail. (I'm assuming it doesn't come in pre-order retail version.)I had thoughts of canceling, at least.</blockquote>Yeah I'd rather have the void beast than the bearwarg thing, and since there's no sign of the retail version on amazon-uk yet I'll probably have no choice but to go for the digital download anyway. Not that I particularly relish the idea of hauling down several GB of data over a 2meg line... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" width="15" height="15" /></blockquote>2meg your bandwidth? or your Cap? Cause it should not take much longer then it takes the servers to come up on launchday to download the game with a 2meg line... especally if you use the BETA Launchpad to do it. The Beta Launchpad seems to download FAR faster.

Doodar
10-14-2008, 09:06 AM
This <a href="http://everquest2.station.sony.com/buyNow.vm" target="_blank" rel="nofollow">http://everquest2.station.sony.com/buyNow.vm</a> Is the site i get sent to when i click on the EQ2 TSO sign in OP. This is RoK expansion site.............

Iseabeil
10-14-2008, 09:09 AM
<cite>Dawnmeadow wrote:</cite><blockquote><p>Once again overseas customers get left out... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> </p><p> I didn't get the Buryinai and now I won't get the Dire Bear either...</p><p>If SOE isn't going to bother stocking retail copies in AUS, how about making it so I can get the same reward through digitial download?</p><p>I have NEVER found a game store in Sydney that has even heard of EQ2 let alone stocks it, and believe me, I've tried! </p><p>I think it's really time that overseas customers are given the same privledges as those who play in the States (and I'm sure that some of them even are in the same boat!!).</p></blockquote><p>Heh, maybe they could allow international customers choose between two different digital downloads, one normal and one with the retail version <img src="http://forums.station.sony.com/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" alt="SMILEY" width="15" height="15" /></p><p>Doubt that will ever happen tho.</p>

Powers
10-14-2008, 09:22 AM
<cite>Kiara wrote:</cite><blockquote> The Shadow Odyssey stretches well beyond the fantasy realm</blockquote>Which is one major reason I have little interest in this expansion.Powers  &8^]

Rixot
10-14-2008, 09:51 AM
UK:  Play.com and Amazon UK have The Shadow Oddessey Boxed Version listed and pre-orderable

Oatheac
10-14-2008, 12:14 PM
<cite>[email protected] DLere wrote:</cite><blockquote><cite>Terranwolf wrote:</cite><blockquote>Wow, the Void Beast house item...That item alone could make people rather buy Digital Download instead of retail. (I'm assuming it doesn't come in pre-order retail version.)I had thoughts of canceling, at least.</blockquote>Yeah I'd rather have the void beast than the bearwarg thing, and since there's no sign of the retail version on amazon-uk yet I'll probably have no choice but to go for the digital download anyway. Not that I particularly relish the idea of hauling down several GB of data over a 2meg line... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" width="15" height="15" /></blockquote>I wonder if they'd do pre-loading. Either way, it shouldn't take terribly long. A few hours probably.<cite>[email protected] wrote:</cite><blockquote>This <a rel="nofollow" href="http://everquest2.station.sony.com/buyNow.vm" target="_blank">http://everquest2.station.sony.com/buyNow.vm</a> Is the site i get sent to when i click on the EQ2 TSO sign in OP. This is RoK expansion site.............</blockquote>If you look on there, it states it will open sometime today, October 14th 2008.

Lethe5683
10-14-2008, 01:05 PM
<cite>kela wrote:</cite><blockquote>{0}</blockquote>It wont download at that speed, I have a 3 meg cap which usually runs at 2.5ish but most downloads are only around 500 kbps.

sENADIN
10-14-2008, 08:55 PM
I am wondering what the logic is behind having 2 set of different gifts.I want the bear and the pet, why are we forced to choose between the two?decisions, decisions....

Xevlan
10-14-2008, 11:33 PM
<p>Just have one question:</p><p>It appears that you can obtain the painting house item from both the retail box and digital-download versions, but what of the "Void Beast Pet" and "Dire Bear Cub"?  Will we be limited to having to choose between the box version and DD to obtain one-or-the-other, or will we have an opportunity to aquire both if we purchase only one version?  A developer response would be greatly appreciated. <img src="http://forums.station.sony.com/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" width="15" height="15" /></p>

Kiara
10-15-2008, 12:02 AM
<cite>[email protected] DLere wrote:</cite><blockquote><p>Just have one question:</p><p>It appears that you can obtain the painting house item from both the retail box and digital-download versions, but what of the "Void Beast Pet" and "Dire Bear Cub"?  Will we be limited to having to choose between the box version and DD to obtain one-or-the-other, or will we have an opportunity to aquire both if we purchase only one version?  A developer response would be greatly appreciated. <img src="http://forums.station.sony.com/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" width="15" height="15" /></p></blockquote>The house painting is available with either method of purchase.  The void beast is DD only.  The pet/mount is retail box only.Hope that clears things up for you <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  even if I'm not a developer <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

Warr
10-15-2008, 12:07 AM
<cite>Kiara wrote:</cite><blockquote><cite></cite>Hope that clears things up for you <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  even if I'm not a developer <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></blockquote>Know it all...

Kiara
10-15-2008, 12:10 AM
<cite>[email protected] wrote:</cite><blockquote><cite>Kiara wrote:</cite><blockquote><cite></cite>Hope that clears things up for you <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  even if I'm not a developer <img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></blockquote>Know it all...</blockquote>I wish, I'd so hook myself up with winning lottery numbers * nod *

ProperPiper
10-15-2008, 12:19 AM
My biggest question at this point is this. I read the other day that the release date is Nov 13th, but if you preorder through the given sites, they list the release as Nov 18th. Will we be getting screwed over by preordering by not receiving our retail copies until 5 days after the actual release or was there a misprint on the release date? This is need to know, since I've gone to work sick in order to have the sick days available at launch. I feel a mid November flu bug or such coming on...**cough, cough**....hehe.

Eshaye
10-15-2008, 12:22 AM
<cite>Kiara wrote:</cite><blockquote>EverQuest II's fifth expansion, The Shadow Odyssey, will be available for<a rel="nofollow" href="http://everquest2.station.sony.com/buyNow.vm" target="_blank"> pre-order </a>starting Tuesday, October 14th, 2008!  <b>EverQuest II: The Shadow Odyssey<i> </i>is an all-in-one compilation pack featuring five expansion packs and three adventure packs.</b>  New players and veterans alike can journey through a massive amount of exquisite content unlike anything ever before seen in EverQuest II.   <p><a rel="nofollow" href="http://eq2players.station.sony.com/news_archive_content.vm?id=1927&section=News&locale=en_US" target="_blank"><b>Read more!</b></a></p></blockquote>Awww man I just bought Rise of Kunark for that reason. :S Wish I had held out a bit longer now... Ah well.

ProperPiper
10-15-2008, 12:25 AM
I'm sorry....now that I've said it, I can't seem to find what I read that said the release was on the 13th. I would like to know if the sites you can preorder from will be shipping them so that we receive them on the 18th or if they won't be shipping till after the 18th. Again....creeping illnesses need to know.

Kiara
10-15-2008, 12:45 AM
<cite>[email protected] DLere wrote:</cite><blockquote>I'm sorry....now that I've said it, I can't seem to find what I read that said the release was on the 13th. I would like to know if the sites you can preorder from will be shipping them so that we receive them on the 18th or if they won't be shipping till after the 18th. Again....creeping illnesses need to know.</blockquote>That's probably something that you'll need to take up with the site.

Taylinn
10-15-2008, 01:07 AM
Choices, choices, choices, I want it all!Now to find a Canadian retailer that will sell the pre-order....

Valphine
10-15-2008, 02:40 AM
This pre-order, is this a digital download? just need to be sure

ke'la
10-15-2008, 04:45 AM
<cite>[email protected] DLere wrote:</cite><blockquote>My biggest question at this point is this. I read the other day that the release date is Nov 13th, but if you preorder through the given sites, they list the release as Nov 18th. Will we be getting screwed over by preordering by not receiving our retail copies until 5 days after the actual release or was there a misprint on the release date? This is need to know, since I've gone to work sick in order to have the sick days available at launch. I feel a mid November flu bug or such coming on...**cough, cough**....hehe.</blockquote>Word of advice... if you can control when you get "Sick" DO NOT do it on launch day, there is a very good chance the servers won't be up until atleast Noon PST(GMT -<img src="/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" alt="SMILEY" />. And it likly wont be stable for a few hours after that... though they did much better with the RoK release... wich is why I movedmy guesstimit on the go live time from 2pm PST to Noon PST

ke'la
10-15-2008, 04:48 AM
<cite>Valphine wrote:</cite><blockquote>This pre-order, is this a digital download? just need to be sure</blockquote>There are two types of Pre-Order one from a "Retailer" like Amazon or Gamestop, and another from SoE's Station store. The Pre-Order from the Retailer will get you the Dire Bear Mount, the Pre-Order from SoE will get you the Void Pet. Another wrinkle in the mix is usually D2D also offers Pre-Orders and if they do, they ususally get the "Retailer" item eventhough they are also Digital Download.

ke'la
10-15-2008, 04:53 AM
<cite>Kiara wrote:</cite><blockquote><cite>[email protected] DLere wrote:</cite><blockquote>I'm sorry....now that I've said it, I can't seem to find what I read that said the release was on the 13th. I would like to know if the sites you can preorder from will be shipping them so that we receive them on the 18th or if they won't be shipping till after the 18th. Again....creeping illnesses need to know.</blockquote>That's probably something that you'll need to take up with the site.</blockquote>Any word on weather or not Fan Faire attendees are consitered Pre-Order?Also it looks like the Void pet is 1 per Account... is this correct? because I don't think any of the other House Pet bonuses where 1 per account.

ashen1973
10-15-2008, 05:13 AM
<p>Every expansion we have the same problems with ordering in the UK, every year , after release, we have a red-name post that they will look into alternative methods for the next release and yet every new expansion we run into the same problems.</p><p>With RoK release a large percentage of people that pre-ordered the retail versions did not receive their boxes until several days after release.</p><p>And now it seems we have the usual problems trying to find a pre-order retail box.</p><p>Amazon is showing out of stock, I sent them an email and they replied that 'due to low order quantities and supply difficulties we cannot guarantee a delivery date'</p><p>Play.com lists the expansion as instock, but the information does not mentiion any pre-order items</p><p>GAME do not stock any Everquest products on their website or in any of the local stores I asked in. The manager of the large store nearest me contacted his head office and told me they have no plans to stock Everquest.</p><p>ZAVVI do not stock Everquest on its website or in its store. When I asked the manager of the local store about pre-ordering, he suggested I try WoW, which seems to be having an expansion launch around the same time. A fact he was most knowledgable on and I would never have realised if I hadnt noticed the poster advertising all over every store that stocks PC software, the TV advertising, the magazine advertising and even the review on national radio.</p><p>A web search for other pre-order locations was completely fruitless.</p><p>So it seems us Uk customers (and it sounds like a lot of other non-US customers as well) are left with very limited choices.</p><p>Either pre-order the DD version</p><p>or</p><p>Order from Play.com, a site with extremely bad customer service history and a record of not delivering the goods on time.</p>

Ronny
10-15-2008, 06:39 AM
Previous DD expansion pre-orders, you wouldn't get billed until launch day. Now it's wanting to bill me already now. Is that some kind of mistake or intentional? If it's the 2nd option, why the change? I'd like to pre-order it now, but won't have the funds for it until around launch and would hate to miss out on the pre-order goodies cos I couldn't order it until launch day <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

rollando
10-15-2008, 06:44 AM
<p> Anyways, I have trouble with the preorder : everytime I try, I get a "payment error" on the very same credit card I pay my sub with.</p><p> According the technical support, the GlobalCollect service is "experiencing issues"...</p>

wullailhuit
10-15-2008, 06:44 AM
Pre-ordering won't work at least in the UK on serveral accounts that i know of...The card charging doesn't go through , this is on accounts that use the same card for the subscription renewal , so the problem isn't at this end.*edit* doh , someone above me hit send first.

Sir Longsword
10-15-2008, 08:26 AM
Since it's either the bear or the house item, could someone <i>please </i>give specifics about the bear?  Especially the speed.

Guldor
10-15-2008, 08:39 AM
well i got lucky to find the limited edition with the little figure and the mount on amazon.de.preordered it the moment i saw it. now i can only hope it works.cost me 5€ more so if it doesnt i gonne be sad and mad.

Llew ap Dwr
10-15-2008, 11:47 AM
<p><span style="color: #ff0000;"></span></p><p><span style="color: #ff0000;"><i>Every expansion we have the same problems with ordering in the UK, every year , after release, we have a red-name post that they will look into alternative methods for the next release and yet every new expansion we run into the same problems.</i></span></p><p><span style="color: #ff0000;"><i>With RoK release a large percentage of people that pre-ordered the retail versions did not receive their boxes until several days after release.</i></span></p><p><span style="color: #ff0000;"><i>And now it seems we have the usual problems trying to find a pre-order retail box.</i></span></p><p><span style="color: #ff0000;"><i>Amazon is showing out of stock, I sent them an email and they replied that 'due to low order quantities and supply difficulties we cannot guarantee a delivery date'</i></span></p><p><span style="color: #ff0000;"><i>Play.com lists the expansion as instock, but the information does not mentiion any pre-order items</i></span></p><p><span style="color: #ff0000;"><i>GAME do not stock any Everquest products on their website or in any of the local stores I asked in. The manager of the large store nearest me contacted his head office and told me they have no plans to stock Everquest.</i></span></p><p><span style="color: #ff0000;"><i>ZAVVI do not stock Everquest on its website or in its store. When I asked the manager of the local store about pre-ordering, he suggested I try WoW, which seems to be having an expansion launch around the same time. A fact he was most knowledgable on and I would never have realised if I hadnt noticed the poster advertising all over every store that stocks PC software, the TV advertising, the magazine advertising and even the review on national radio.</i></span></p><p><span style="color: #ff0000;"><i>A web search for other pre-order locations was completely fruitless.</i></span></p><p><span style="color: #ff0000;"><i>So it seems us Uk customers (and it sounds like a lot of other non-US customers as well) are left with very limited choices.</i></span></p><p><span style="color: #ff0000;"><i>Either pre-order the DD version</i></span></p><p><span style="color: #ff0000;"><i>or</i></span></p><p><span style="color: #ff0000;"><i>Order from Play.com, a site with extremely bad customer service history and a record of not delivering the goods on time.</i></span></p><p>Absolutely Kalynn, I share your pain on this one, its really annoying and never a word is mentioned by SOE. They've given up on retail in UK/Europe I suppose - to be honest what else can you surmise?</p><p>The payment process for uk customers can be fraught with problems for DD too. SOE <i>seem to forget EU marke</i>t for some reason. Credit card issues, payment problems no real support for british bank cards - maestro/switch etc...Just as well <i>we don't forget them</i>. Good game - shoddy distrubution. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p><p>That is honestly my last post on this matter. Honestly. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

MrWolfie
10-15-2008, 11:49 AM
Anyone know what speed this Dire Bear mount moves at?I'd say that'd be a huge factor in judging its usefulness.

Martrae
10-15-2008, 12:35 PM
Aye, the speed would be good to know. Also if it's only available to 1 toon per account or all toons.

Ama
10-15-2008, 01:13 PM
Kinda dissapointed to be honest that there is a division between digital download and the actual physical thing.  Personally I think the physical pre-order and the digital pre-order should both get the void pet as well as the dire-bear cub mount.  Only difference should be the pewter figurine that comes with the physical pre-order copy.

Dareena
10-15-2008, 01:23 PM
<p>Well the story page that Kiara linked did specifically have an asteric next to the digital download items.  When referencing the key down below, it mentions a limit of one per character.  The hard copy pre-order items didn't have such a distinction on the story page.</p><p>However on the actual pre-order page, it made it seem like each account only got one of each promo item (regardless of whether it was from a digital or hard copy issuing).</p>

Kirstie
10-15-2008, 02:01 PM
<cite>kela wrote:</cite><blockquote>{0}</blockquote><p>Fan Faire attendees are going to be flagged with the pre-order version of the digital download for this EQII Expansion.  </p><p>In terms of what that actually means for stuff most people care about.. you get the all-in-one pack download, the painting for your house and the void beast house pet.</p><p> - K</p>

cronar
10-15-2008, 02:33 PM
<p>It is a slap in the face to every long standing customer that you are giving discounts to returnees that came back with the living legacy promo.</p><p>Yeah, I know, it's only 5 bucks. It is 5 bucks you are giving to someone who hasn't been a loyal customer.</p><p>Your long standing customer gets nada.</p><p>In all seriousness, whoever is approving the methods of delivery and promotions attached to new product at soe is not doing a very good job.</p>

Miss_Jackie
10-15-2008, 02:35 PM
I don't know if this matters, but here's a link to Amazon's UK site => <a href="http://www.amazon.co.uk/EverQuest-II-Shadow-Odyssey-DVD/dp/B001I3RVZU/ref=sr_1_3?ie=UTF8&s=videogames&qid=1224092111&sr=8-3" target="_blank" rel="nofollow">http://www.amazon.co.uk/EverQuest-I...2111&sr=8-3</a>

Gaige
10-15-2008, 03:58 PM
I went to three different Gamestops to pre-order my copy today and all 3 told me they wouldn't have it until the 19th.  Release date is the 18th right?  I'll be forced to pre-order the DD if going retail forces me to wait a day.

Wilin
10-15-2008, 04:04 PM
It sounds like SOE is probably shipping them out on the 18th and you may have to wait until the 19th to physically get it depending on your geographic location. I used to be a manager for an EB/Gamestop and that was not uncommon. Most release dates are ship dates, which may or may not be on the shelf that day.

Gaige
10-15-2008, 04:07 PM
Always preordered from Gamestop before and had it the day the expansion went live.  Just sucks because no way am I going retail if I miss out on the first night of TSO raiding.

ashen1973
10-15-2008, 04:14 PM
<cite>Miss_Jackie wrote:</cite><blockquote>I don't know if this matters, but here's a link to Amazon's UK site => <a rel="nofollow" href="http://www.amazon.co.uk/EverQuest-II-Shadow-Odyssey-DVD/dp/B001I3RVZU/ref=sr_1_3?ie=UTF8&s=videogames&qid=1224092111&sr=8-3" target="_blank">http://www.amazon.co.uk/EverQuest-I...24092111&sr=8-3</a></blockquote><p>Amazon are currently listing the game as 'out of stock'. I emailed them for some clarification (Originally assuming it meant that they would have them in stock for release date). the email i received back said </p><p>                                 'due to low order quantities and supply difficulties we cannot guarantee a delivery date'</p><p>So, doesnt look like Amazon is a reliable place to get them from.</p><p>We really need some information here.</p><p>Its nice that the red-names take the time to come post info for the fan-faire people. But, im guessing there are a lot more players outside the US than attended Fan Faire, so dont we deserve some attention here.</p><p>What are our alternatives for retail ordering in Europe???</p><p>Also, can we get some more information on the inhouse item and mount?</p>

Kiara
10-15-2008, 04:22 PM
When I have the answers to those questions, I'll post the answers.I've asked, and now I'm waiting for a response.Be patient please <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Killerbee3000
10-15-2008, 04:32 PM
<cite>Miss_Jackie wrote:</cite><blockquote>I don't know if this matters, but here's a link to Amazon's UK site => <a rel="nofollow" href="http://www.amazon.co.uk/EverQuest-II-Shadow-Odyssey-DVD/dp/B001I3RVZU/ref=sr_1_3?ie=UTF8&s=videogames&qid=1224092111&sr=8-3" target="_blank">http://www.amazon.co.uk/EverQuest-I...2111&sr=8-3</a></blockquote><p>Many made the mistake of trusting them with rok pre orders and then ended up waiting several weeks to actually get it after the launch, also note that the uk version of amazon actually doesnt even mention any sort of preorder bonus.</p>

DragonBuster
10-15-2008, 05:02 PM
Ok Great so the expansion is available to preorder....hurrah! Head on over to sony store to preorder but cant because my payment fails everytime i try to pay for it!Is this just a blip? I know my credit card is valid and the details are all correct. Any ideas anyone?

CorpseGoddess
10-15-2008, 05:03 PM
<cite>DragonBuster wrote:</cite><blockquote>Ok Great so the expansion is available to preorder....hurrah! Head on over to sony store to preorder but cant because my payment fails everytime i try to pay for it!Is this just a blip? I know my credit card is valid and the details are all correct. Any ideas anyone?</blockquote>Not sure if this is valid, but when I opened up the store in Firefox 3.0, it said it wasn't compatible with that.  Is that an issue for you, maybe?

Kiara
10-15-2008, 05:46 PM
<cite>[email protected] wrote:</cite><blockquote><cite>DragonBuster wrote:</cite><blockquote>Ok Great so the expansion is available to preorder....hurrah! Head on over to sony store to preorder but cant because my payment fails everytime i try to pay for it!Is this just a blip? I know my credit card is valid and the details are all correct. Any ideas anyone?</blockquote>Not sure if this is valid, but when I opened up the store in Firefox 3.0, it said it wasn't compatible with that.  Is that an issue for you, maybe?</blockquote>This is very valid, actually.  I try to always remember to use IE whenever I'm making a purchase through the station store.  For some reason it just doesn't love Firefox.

Xenithia
10-15-2008, 06:00 PM
Unable to get to the pre-order page at all here in the UK. Click on the link get asked for station name and pass, starts to load it then switches locale to GB and asks for PW again, then takes me to the account maintance area with no option to pre-order.Does this with IE and Firefox.

BulletHole
10-15-2008, 06:02 PM
<cite>Kiara wrote:</cite><blockquote><cite>[email protected] wrote:</cite><blockquote><cite>DragonBuster wrote:</cite><blockquote>Ok Great so the expansion is available to preorder....hurrah! Head on over to sony store to preorder but cant because my payment fails everytime i try to pay for it!Is this just a blip? I know my credit card is valid and the details are all correct. Any ideas anyone?</blockquote>Not sure if this is valid, but when I opened up the store in Firefox 3.0, it said it wasn't compatible with that.  Is that an issue for you, maybe?</blockquote>This is very valid, actually.  I try to always remember to use IE whenever I'm making a purchase through the station store.  For some reason it just doesn't love Firefox.</blockquote>LOL they make you pay for the game??

Kiara
10-15-2008, 06:10 PM
<cite>BulletHole wrote:</cite><blockquote><cite>Kiara wrote:</cite><blockquote><cite>[email protected] wrote:</cite><blockquote><cite>DragonBuster wrote:</cite><blockquote>Ok Great so the expansion is available to preorder....hurrah! Head on over to sony store to preorder but cant because my payment fails everytime i try to pay for it!Is this just a blip? I know my credit card is valid and the details are all correct. Any ideas anyone?</blockquote>Not sure if this is valid, but when I opened up the store in Firefox 3.0, it said it wasn't compatible with that.  Is that an issue for you, maybe?</blockquote>This is very valid, actually.  I try to always remember to use IE whenever I'm making a purchase through the station store.  For some reason it just doesn't love Firefox.</blockquote>LOL they make you pay for the game??</blockquote>I keep an account that isn't my work account <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />  And sometimes I like to buy swag.  I'm an addict <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Kiara
10-15-2008, 06:10 PM
<cite>[email protected] wrote:</cite><blockquote>Unable to get to the pre-order page at all here in the UK. Click on the link get asked for station name and pass, starts to load it then switches locale to GB and asks for PW again, then takes me to the account maintance area with no option to pre-order.Does this with IE and Firefox.</blockquote>I'll check on this and get back to you.

Zmobie
10-15-2008, 06:46 PM
<cite>Kiara wrote:</cite><blockquote><cite>[email protected] wrote:</cite><blockquote><cite>DragonBuster wrote:</cite><blockquote>Ok Great so the expansion is available to preorder....hurrah! Head on over to sony store to preorder but cant because my payment fails everytime i try to pay for it!Is this just a blip? I know my credit card is valid and the details are all correct. Any ideas anyone?</blockquote>Not sure if this is valid, but when I opened up the store in Firefox 3.0, it said it wasn't compatible with that.  Is that an issue for you, maybe?</blockquote>This is very valid, actually.  I try to always remember to use IE whenever I'm making a purchase through the station store.  For some reason it just doesn't love Firefox.</blockquote>The reason is, very simply, that whoever you had code the web page and store software is lazy.They wrote it for IE, and ignored all the other browsers on the market, like a LOT of online sites do. If I have an alternative place to get what I want when encountering an "IE-only" site, I always use it.Coding pages specifically targetting IE, and not targetting the current ISO standards is just plain laziness, pure and simple.And quite annoying to those of us who would prefer to never fire up IE, instead using Opera, Firefox, Chrome, etc.--Tusk

Oxycirrhit
10-15-2008, 07:00 PM
I had one question, for the retail pre-order should the stores have a Dvd box with a code in it? I have been to 3 different gamestop, and Best buy none of the stores even know about a pre-order. Thank You.

Kiara
10-15-2008, 07:36 PM
HAH!!  Found it.Mount info! <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Available as a summoned pet from 1-19, after that, becomes a mount. </span></p> <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Becomes a mount at level 20 – 20% run speed. </span></p> <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 40 – 30% run speed and armored appearance. </span></p> <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 60 – 45% run speed and increased armor appearance. </span></p> <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 80 – 52% run speed and increased armor appearance.</span></p><p><span style="font-size: 11pt;font-family: Calibri;">This item is 1 per character.</span></p>

Kiara
10-15-2008, 08:08 PM
<cite>[email protected] wrote:</cite><blockquote>Unable to get to the pre-order page at all here in the UK. Click on the link get asked for station name and pass, starts to load it then switches locale to GB and asks for PW again, then takes me to the account maintance area with no option to pre-order.Does this with IE and Firefox.</blockquote>They're working on straightening this out right now.  As soon as it's fixed and working properly I'll let everyone know.Sorry about that!

ashen1973
10-15-2008, 08:51 PM
<cite>Kiara wrote:</cite><blockquote>HAH!!  Found it.Mount info!<p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Available as a summoned pet from 1-19, after that, becomes a mount. </span></p><p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Becomes a mount at level 20 – 20% run speed. </span></p><p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 40 – 30% run speed and armored appearance. </span></p><p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 60 – 45% run speed and increased armor appearance. </span></p><p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 80 – 52% run speed and increased armor appearance.</span></p><p><span style="font-size: 11pt;font-family: Calibri;">This item is 1 per character.</span></p></blockquote><p>Thank you for finding this information Kiara.</p><p>Any chance you could find information on how to pre-order the retail set in the UK please?</p><p>I still cant manage to find anywhere that will have the game available for launch :/</p>

Dawnmeadow
10-15-2008, 08:54 PM
<cite>[email protected] wrote:</cite><blockquote><cite>Kiara wrote:</cite><blockquote>HAH!!  Found it.Mount info!<p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Available as a summoned pet from 1-19, after that, becomes a mount. </span></p><p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Becomes a mount at level 20 – 20% run speed. </span></p><p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 40 – 30% run speed and armored appearance. </span></p><p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 60 – 45% run speed and increased armor appearance. </span></p><p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 80 – 52% run speed and increased armor appearance.</span></p><p><span style="font-size: 11pt;font-family: Calibri;">This item is 1 per character.</span></p></blockquote><p>Thank you for finding this information Kiara.</p><p>Any chance you could find information on how to pre-order the retail set in the UK please?</p><p>I still cant manage to find anywhere that will have the game available for launch :/</p></blockquote><p>Or AUS? Can't find it here either <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

Kiara
10-15-2008, 09:18 PM
Retail huh?  Urk.  I don't know.  I can ask, but I might not be able to come up with happy answers <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />I'll try and get back to you.Regarding the overseas/global collect pre-orders for the digital download:  they're sorting the issue out and will let us know just as soon as they have more info.

dawy
10-15-2008, 09:23 PM
Guys its always been a nightmare for us in the uk to get the boxed copy of any of the games expansions..i dont see this being any different this time round sadly either <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

Kiara
10-15-2008, 09:30 PM
Regarding global collect:  this issue has been resolved and you guys should be able to pre-order the digital download properly now.

Torvos
10-15-2008, 10:49 PM
<cite>Torvos wrote:</cite><blockquote>I have two accounts, so I plan on ordering the download for one, and the box for the other. I really don't care about having the void house item or dire bear on my second account though, so I was wondering if I got the DD for my main account, and the pre-order box for my second account if I could use the pre-order code for the bear on my main, and still have the void beat and bear on my /claim list?</blockquote>I still haven't seen an responce on this, does anyone know yet if the pre-order code will be useable on an account with the digital download?Also! The E-mail you're sending out says that the void pet, as well as the bear mount will only be claimable as once per account, but in the comment from  Kiara says limit one per character. Which is it going to be?

Syndic
10-15-2008, 10:59 PM
<cite>Torvos wrote:</cite><blockquote><cite>Torvos wrote:</cite><blockquote>I have two accounts, so I plan on ordering the download for one, and the box for the other. I really don't care about having the void house item or dire bear on my second account though, so I was wondering if I got the DD for my main account, and the pre-order box for my second account if I could use the pre-order code for the bear on my main, and still have the void beat and bear on my /claim list?</blockquote>I still haven't seen an responce on this, does anyone know yet if the pre-order code will be useable on an account with the digital download?Also! The E-mail you're sending out says that the void pet, as well as the bear mount will only be claimable as once per account, but in the comment from  Kiara says limit one per character. Which is it going to be?</blockquote>Well if it is anything like I remember buying retail boxes, you don't actually get a seperate code for the bear, it will be in the cd-key used to activate the account for TSO, so as far as I can see there would be no way to give the bear to an account other than the one it is registered with.

Torvos
10-15-2008, 11:06 PM
<cite>Syndic wrote:</cite><blockquote><cite>Torvos wrote:</cite><blockquote><cite>Torvos wrote:</cite><blockquote>I have two accounts, so I plan on ordering the download for one, and the box for the other. I really don't care about having the void house item or dire bear on my second account though, so I was wondering if I got the DD for my main account, and the pre-order box for my second account if I could use the pre-order code for the bear on my main, and still have the void beat and bear on my /claim list?</blockquote>I still haven't seen an responce on this, does anyone know yet if the pre-order code will be useable on an account with the digital download?Also! The E-mail you're sending out says that the void pet, as well as the bear mount will only be claimable as once per account, but in the comment from  Kiara says limit one per character. Which is it going to be?</blockquote>Well if it is anything like I remember buying retail boxes, you don't actually get a seperate code for the bear, it will be in the cd-key used to activate the account for TSO, so as far as I can see there would be no way to give the bear to an account other than the one it is registered with.</blockquote>Last year with the pre-order to RoK, you got a seperate e-mail for the burynai housepet. My copy of RoK came a day late, but I stil got my badger code the night of RoK. I ended up spending that night dancing with a badger.

Steve11418
10-15-2008, 11:07 PM
<p>Australian Pre orders.</p><p>Asked at EB in Melbourne:</p><p>Respose "That game still around? why dont you pre order XXX game's new expansion instead"</p><p>So looks like a "no go" for EB in Australia.</p>

feldon30
10-15-2008, 11:40 PM
PLEASE let us just buy the code to get the Dire Bear for $5 extra on top of the DirectDownload. It's not like we aren't already going towards RMT. On a retail box costing $40, SoE only makes about $8-10. The rest goes to manufacturing, publishing, distribution, and retail markup. Why make us pay $32 extra dollars to people who don't work for SoE?

Xenithia
10-15-2008, 11:58 PM
<cite>Kiara wrote:</cite><blockquote>Regarding global collect:  this issue has been resolved and you guys should be able to pre-order the digital download properly now.</blockquote><p>Still getting same error straight to the account homepage after asking for the PW twice.</p><p> Update:</p><p> Only happening with IE didnt happen with Firefox and got the Pre-Order completed.</p>

ke'la
10-16-2008, 02:22 AM
<cite>Kirstie wrote:</cite><blockquote><cite>kela wrote:</cite><blockquote>{0}</blockquote><p>Fan Faire attendees are going to be flagged with the pre-order version of the digital download for this EQII Expansion.  </p><p>In terms of what that actually means for stuff most people care about.. you get the all-in-one pack download, the painting for your house and the void beast house pet.</p><p> - K</p></blockquote>Any word on if the Pre-order Void pet is 1 per Account or 1 Per Charactor... as most of the Pre-Order Fluff pets have been 1 per Charactor.Also I just got to say the Mount that Grows with you idea is just really cool... may have to get a retail copy as well.

Banerm
10-16-2008, 03:32 AM
<cite>Kiara wrote:</cite><blockquote>HAH!!  Found it.Mount info! <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Available as a summoned pet from 1-19, after that, becomes a mount. </span></p> <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Becomes a mount at level 20 – 20% run speed. </span></p> <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 40 – 30% run speed and armored appearance. </span></p> <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 60 – 45% run speed and increased armor appearance. </span></p> <p><span style="font-size: 11pt;font-family: Symbol;"><span>·<span style="font-size: 7pt;font-family: 'Times New Roman';">         </span></span></span><span style="font-size: 11pt;font-family: Calibri;">Increase in run speed at level 80 – 52% run speed and increased armor appearance.</span></p><p><span style="font-size: 11pt;font-family: Calibri;">This item is 1 per character.</span></p> </blockquote>1 per character correct? Not per account? Just want to clarificatiion. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" alt="SMILEY" width="15" height="15" />

Plomien
10-16-2008, 07:00 AM
<p>If I purchase the UK version of The Shadow Odyssey without the pewter bear, will i get the in-game mount still or are those of us in other countries not going to get this mount available?</p><p>Why not make it the collectable US but you can choose between the void beast or the mount so everyone gets the same choice within the expansion?</p>

tigressb
10-16-2008, 07:31 AM
<p>In regards to the mount - will I *have* to level it from 1-80, or if I claim it on a level 75 toon will it automagically be that level?  I'd just be interested to know if I'm going to have to mentor down to level my new pony. <img src="http://forums.station.sony.com/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" width="15" height="15" /></p><p>Yrsa N'Fyre - 80 arasai fury, Doomsday Inc, LDL  </p>

Efour EQ2
10-16-2008, 07:43 AM
Dumb question that's probably been answered if i could only read properly..If i buy the Digital Dload version from that Pop-up that haunts me everytime i start EQ2 from SOEWill i get a bear a House pet or a kick in the groin? or a  Magrider - that would be nice. Cheers,

ashen1973
10-16-2008, 08:01 AM
<cite>[email protected] wrote:</cite><blockquote>Dumb question that's probably been answered if i could only read properly..If i buy the Digital Dload version from that Pop-up that haunts me everytime i start EQ2 from SOEWill i get a bear a House pet or a kick in the groin? or a  Magrider - that would be nice. Cheers,</blockquote>You will get the 'thing in the box' house pet from DD

Efour EQ2
10-16-2008, 08:07 AM
thing in a box <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />  thanks

Iseabeil
10-16-2008, 09:09 AM
<cite>[email protected] wrote:</cite><blockquote><p>Thank you for finding this information Kiara.</p><p>Any chance you could find information on how to pre-order the retail set in the UK please?</p><p>I still cant manage to find anywhere that will have the game available for launch :/</p></blockquote>To add on this.. Where can I get one in sweden? The only thing I can find for sale at all here is RoK and EoF.

Elorah
10-16-2008, 09:26 AM
I want bot the DD items and the Retail items...  <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />My biggest fear though is that I have preordered from my local store...  I am worried that I will not gain the Preorder mount when I pick up my preordered game on release day <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />

feldon30
10-16-2008, 09:30 AM
SoE did not learn from last year with regards to Pre-Order confusion and upset customers.

Cyliena
10-16-2008, 10:05 AM
<p>Ok, sorry if this double posts, for some reason it popped up an error.</p><p>I'm planning on buying this via Best Buy in store, but I don't want to pre-order through their web site because of problems I've encountered in the past.</p><p>So do you *have* to pre-order this to get the mount, or does simply buying the retail box enable you to get the mount? Their web site doesn't mention the mount at all.</p>

Killerbee3000
10-16-2008, 11:01 AM
<cite>Kiara wrote:</cite><blockquote>Retail huh?  Urk.  I don't know.  I can ask, but I might not be able to come up with happy answers <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" />I'll try and get back to you.Regarding the overseas/global collect pre-orders for the digital download:  they're sorting the issue out and will let us know just as soon as they have more info.</blockquote><p>thanks for checking, however, please consider that giving a mount that equals the run speed of the guild level 80 mount in one coutry as a preorder bonus really cant be considered fair. </p><p>I say either give the mount with all TSO pre orders or scrap it all together, or third option, just have a single sku with everything, everywhere in the world soe does business.</p>

Sleap
10-16-2008, 11:04 AM
<p>So why do the people who buy digital Download get shafted on all the items? Were still buying it arent we?</p>

Pijotre
10-16-2008, 11:09 AM
There is a retailer in UK:<a href="http://www.play.com/Games/PC/4-/7523809/EverQuest-II-The-Shadow-Odyssey/Product.html" rel="nofollow" target="_blank">http://www.play.com/Games/PC/4-/752...ey/Product.html</a>My question is just, will it really contain the collectible pet and the in-game mount?It is retail pre-order, but somehow I have my doubts and would like to have an confirmation first!Last year I got my expansion there and had to talk to CS because I never recieved an e-mail for the pet which I luckily recieved then, but I doubt CS will be able to send me a collectible pet if there is none in that box.Best regardsPijotre Kajek

Amataelia
10-16-2008, 11:26 AM
<cite>Torvos wrote:</cite><blockquote><cite>Torvos wrote:</cite><blockquote>I have two accounts, so I plan on ordering the download for one, and the box for the other. I really don't care about having the void house item or dire bear on my second account though, so I was wondering if I got the DD for my main account, and the pre-order box for my second account if I could use the pre-order code for the bear on my main, and still have the void beat and bear on my /claim list?</blockquote>I still haven't seen an responce on this, does anyone know yet if the pre-order code will be useable on an account with the digital download?<b>Also! The E-mail you're sending out says that the void pet, as well as the bear mount will only be claimable as once per account, but in the comment from  Kiara says limit one per character. Which is it going to be?</b></blockquote>I would like confirmation on this also, thanks!

Elorah
10-16-2008, 11:30 AM
<cite>[email protected] wrote:</cite><blockquote><p>So why do the people who buy digital Download get shafted on all the items? Were still buying it arent we?</p></blockquote>Actually, the last time that I saw the main page article, the DD download gives the Void pet and teh painting one claim PER character.  The Reatil only gives the Mount and painting once PER account...  There is sooo much confusion here to be honest, I wish that they wouldnt give this variation.  I suggest that all DD preorders get the Void pet, paintings and mount.  If you want the pewter figurine, then get the retail...  It is all too confuzzling for me...

Vortexelemental
10-16-2008, 04:49 PM
Why do we have to keep dealing with this nonsense? Why can't we just all get the same in-game things, and the ones who buy the box get the figure and the map whatever else it comes with?The stores near me do not carry EQ2, if they do, they have KoS... yes they only have KoS in the nearest gamestop.So i have digital, or delivery, with the fiasco last year and everyone not recieving pre-orders correctly on deliver i don't trust it, as well as the fact it will come 2-3 days later, and depending on launch that could hit a weekend then mean 4-5 days.So i have digital left as an option, meaning i get the void pet, thats cool and all... but having a leveling mount excites me greatly, and being totally excluded from such a thing, honestly annoys me.Please reconsider making seperate bonus's.Combine them and let everyone have them.Vortexelemental

Kiara
10-16-2008, 07:17 PM
<cite>Amataelia wrote:</cite><blockquote><cite>Torvos wrote:</cite><blockquote><cite>Torvos wrote:</cite><blockquote>I have two accounts, so I plan on ordering the download for one, and the box for the other. I really don't care about having the void house item or dire bear on my second account though, so I was wondering if I got the DD for my main account, and the pre-order box for my second account if I could use the pre-order code for the bear on my main, and still have the void beat and bear on my /claim list?</blockquote>I still haven't seen an responce on this, does anyone know yet if the pre-order code will be useable on an account with the digital download?<b>Also! The E-mail you're sending out says that the void pet, as well as the bear mount will only be claimable as once per account, but in the comment from  Kiara says limit one per character. Which is it going to be?</b></blockquote>I would like confirmation on this also, thanks!</blockquote>It is one per character.The in game items should <i><b>all</b></i> be one per character. Double checked this a little bit ago just to be absolutely sure <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Zabjade
10-16-2008, 07:45 PM
<span style="color: #00cc00;">Ok, I just reserved a copy at one of my local Game Stop's <span style="color: #99cc00;"><u>The</u> <u>Manager</u> <u>did</u> <u>not</u> <u>even</u> <u><b>KNOW</b></u> <u>there</u> <u>was</u> <u>an</u> <u>expansion</u><u> coming</u> <u>out</u></span> , much less about anything for preorder goodies etc.Just so I know, is there anyting I need to do for the pre-order? I have a reciept as well as my name and cell phone in Gamestop's system. Everquest II and their Developers, Great and addictive game. SOE's EQ II's budget for advertizing <span style="color: #ff33cc;"><b><u>Mythic</u></b></span> fail. </span>

Topan
10-16-2008, 08:31 PM
Is the Bear Mount an individual promotion code inside the Retail version or activated by registering the Retail version?For instance if one were to pre-order both a Digital and Retail copy could they activate the DD version on launch day, and still be able to promo code the Bear Mount to the same account?I don't know if that information is available, nor does it seem like the best solution for most, but was curious.

Isard
10-16-2008, 08:35 PM
 ^^ That is my question as well! ^^

Zabjade
10-16-2008, 08:39 PM
<span style="color: #00cc00;">Also the date in their computer is the 19th</span>

MonkeyBob
10-16-2008, 09:09 PM
I know I have asked this in a few threads, but this seems to be the one that Kiara is pointing people to. So here goes: In a country (New Zealand) that no retail outlet stocks EQ2, how do I go about getting the "retail" box so I get the mount? And I mean get it on release day, not 4-6 weeks later by ordering from an overseas website.

Well
10-16-2008, 10:17 PM
You should get to pick which of the two items you want for the preorder. I went to Fan Faire and want that mount but don't have the cash for the retail. /sad How about a micro purchase (cough, preorder burynai, cough)? The only thing Gamestop is really good for is purchasing stolen games anyways /snicker.

Killerbee3000
10-17-2008, 03:40 AM
<cite>[email protected] DLere wrote:</cite><blockquote>There is a retailer in UK:<a rel="nofollow" href="http://www.play.com/Games/PC/4-/7523809/EverQuest-II-The-Shadow-Odyssey/Product.html" target="_blank">http://www.play.com/Games/PC/4-/752...ey/Product.html</a>My question is just, will it really contain the collectible pet and the in-game mount?It is retail pre-order, but somehow I have my doubts and would like to have an confirmation first!Last year I got my expansion there and had to talk to CS because I never recieved an e-mail for the pet which I luckily recieved then, but I doubt CS will be able to send me a collectible pet if there is none in that box.Best regardsPijotre Kajek</blockquote><p>The Bear is only with certain retailers and play.com is not one of them.</p><p>also it's not actually a retail shop, but a online shop, which means you are guaranteed to get it late.</p>

Killerbee3000
10-17-2008, 03:43 AM
<cite>[email protected] DLere wrote:</cite><blockquote>There is a retailer in UK:<a rel="nofollow" href="http://www.play.com/Games/PC/4-/7523809/EverQuest-II-The-Shadow-Odyssey/Product.html" target="_blank">http://www.play.com/Games/PC/4-/752...ey/Product.html</a>My question is just, will it really contain the collectible pet and the in-game mount?It is retail pre-order, but somehow I have my doubts and would like to have an confirmation first!Last year I got my expansion there and had to talk to CS because I never recieved an e-mail for the pet which I luckily recieved then, but I doubt CS will be able to send me a collectible pet if there is none in that box.Best regardsPijotre Kajek</blockquote><p>The Bear is only with certain retailers and play.com is not one of them.</p><p>also it's not actually a retail shop, but a online shop, which means you are guaranteed to get it late.</p><p>Game.co.uk is the website of the only Gaming specific retail shop (that actually sells pc games), a search for everquest yields <a rel="nofollow" href="http://www.game.co.uk/search.aspx?s=everquest&platform=*&sort=itemOrderasc" target="_blank">this</a> result..</p><p>then there is also hmv, but they dont stock eq2 either, they used to have some unsold dof copies though.</p><p>thats it for actual retail, rest is online shops without a guaranteed delivery date of 18.11.2008.</p>

dawy
10-17-2008, 04:06 AM
<cite>Killerbee3000 wrote:</cite><blockquote><cite>[email protected] DLere wrote:</cite><blockquote>There is a retailer in UK:<a rel="nofollow" href="http://www.play.com/Games/PC/4-/7523809/EverQuest-II-The-Shadow-Odyssey/Product.html" target="_blank">http://www.play.com/Games/PC/4-/752...ey/Product.html</a>My question is just, will it really contain the collectible pet and the in-game mount?It is retail pre-order, but somehow I have my doubts and would like to have an confirmation first!Last year I got my expansion there and had to talk to CS because I never recieved an e-mail for the pet which I luckily recieved then, but I doubt CS will be able to send me a collectible pet if there is none in that box.Best regardsPijotre Kajek</blockquote><p>The Bear is only with certain retailers and play.com is not one of them.</p><p>also it's not actually a retail shop, but a online shop, which means you are guaranteed to get it late.</p><p>Game.co.uk is the website of the only Gaming specific retail shop (that actually sells pc games), a search for everquest yields <a rel="nofollow" href="http://www.game.co.uk/search.aspx?s=everquest&platform=*&sort=itemOrderasc" target="_blank">this</a> result..</p><p>then there is also hmv, but they dont stock eq2 either, they used to have some unsold dof copies though.</p><p>thats it for actual retail, rest is online shops without a guaranteed delivery date of 18.11.2008.</p></blockquote>All in all a bit of shambles for not just ther uk but other places it seems..again<img src="/eq2/images/smilies/c30b4198e0907b23b8246bdd52aa1c3c.gif" border="0" alt="SMILEY" width="15" height="15" />EQ2 is a great product but untill people see it in shops and make that "impulse" buy it'll just hover around the numbers we have now and for me thats a shame.

TonlinT
10-17-2008, 06:16 AM
<cite>Killerbee3000 wrote:</cite><blockquote><cite>[email protected] DLere wrote:</cite><blockquote>There is a retailer in UK:<a rel="nofollow" href="http://www.play.com/Games/PC/4-/7523809/EverQuest-II-The-Shadow-Odyssey/Product.html" target="_blank">http://www.play.com/Games/PC/4-/752...ey/Product.html</a>My question is just, will it really contain the collectible pet and the in-game mount?It is retail pre-order, but somehow I have my doubts and would like to have an confirmation first!Last year I got my expansion there and had to talk to CS because I never recieved an e-mail for the pet which I luckily recieved then, but I doubt CS will be able to send me a collectible pet if there is none in that box.Best regardsPijotre Kajek</blockquote><p>The Bear is only with certain retailers and play.com is not one of them.</p><p>also it's not actually a retail shop, but a online shop, which means you are guaranteed to get it late.</p></blockquote><p>Can any SOE admin confirm this? I have pre-ordered through Play.Com, and the only reason I did this was for the Bear mount?</p><p> Thanks.</p>

ashen1973
10-17-2008, 06:35 AM
<cite>TonlinT wrote:</cite><blockquote><cite>Killerbee3000 wrote:</cite><blockquote><cite>[email protected] DLere wrote:</cite><blockquote>There is a retailer in UK:<a rel="nofollow" href="http://www.play.com/Games/PC/4-/7523809/EverQuest-II-The-Shadow-Odyssey/Product.html" target="_blank">http://www.play.com/Games/PC/4-/752...ey/Product.html</a>My question is just, will it really contain the collectible pet and the in-game mount?It is retail pre-order, but somehow I have my doubts and would like to have an confirmation first!Last year I got my expansion there and had to talk to CS because I never recieved an e-mail for the pet which I luckily recieved then, but I doubt CS will be able to send me a collectible pet if there is none in that box.Best regardsPijotre Kajek</blockquote><p>The Bear is only with certain retailers and play.com is not one of them.</p><p>also it's not actually a retail shop, but a online shop, which means you are guaranteed to get it late.</p></blockquote><p>Can any SOE admin confirm this? I have pre-ordered through Play.Com, and the only reason I did this was for the Bear mount?</p><p> Thanks.</p></blockquote><p>The SOE site states that only <i>select retailers </i>will be selling the retail packs that come with the free items.</p><p>The sites listed on the SOE site are Amazon.com, Best Buy, Gamestop, EB Games.</p><p>If you check these outlets websites, they all list the details of the pre-order items quite clearly in the product information.</p><p>Other retail sites (such as Play.com/ Amazon.co.uk) DO NOT list any pre-order bonus items.</p><p>I cannot see a retailer advertising a product and not listing everything that you will receive when you purchase it, that just qouldnt make sense at all.</p><p>I have just about given up on getting a retail box in the UK and also given up on waiting for any more official information or help for us non-US consumers.</p><p>How hard can it be for a red-name to come here with the following information?</p><p>     Exactly what retail outlets are able to supply the retail-box set WITH the mount and other items?</p><p>     Are there ANY retail outlets outside of the UK that will be supplying the retail set with the items?</p><p>     If we cannot get the retail set, will SOE be supplying an alternative method for us to receive the items?</p><p>     Why are non-US customers always treated so badly?</p>

Despak
10-17-2008, 07:01 AM
<cite>[email protected] wrote:</cite><blockquote><p><cite>TonlinT wrote:</cite></p><p><cite></cite>The SOE site states that only <i>select retailers </i>will be selling the retail packs that come with the free items.</p><p>The sites listed on the SOE site are Amazon.com, Best Buy, Gamestop, EB Games.</p><p>If you check these outlets websites, they all list the details of the pre-order items quite clearly in the product information.</p><p>Other retail sites (such as Play.com/ Amazon.co.uk) DO NOT list any pre-order bonus items.</p><p>I cannot see a retailer advertising a product and not listing everything that you will receive when you purchase it, that just qouldnt make sense at all.</p><p>I have just about given up on getting a retail box in the UK and also given up on waiting for any more official information or help for us non-US consumers.</p><p>How hard can it be for a red-name to come here with the following information?</p><p>     Exactly what retail outlets are able to supply the retail-box set WITH the mount and other items? <span style="color: #ff0000;">They have on the website</span></p><p>     Are there ANY retail outlets outside of the UK that will be supplying the retail set with the items? <span style="color: #ff0000;">You mean outside of the US surely?</span></p><p>     If we cannot get the retail set, will SOE be supplying an alternative method for us to receive the items? <span style="color: #ff0000;">Hell no, this offer is only available if you bow down to the good ole red, white and blue</span></p><p>     Why are non-US customers always treated so badly? <span style="color: #ff0000;">That's easy; you're not American.</span>  </p></blockquote><p>Simple answer is the map below, taken from SoE US HQ.</p><p><img src="http://www.thelostorder.org/images/SoEs_World.jpg" alt="" border="0" /></p>

TonlinT
10-17-2008, 07:03 AM
<cite>[email protected] wrote:</cite><blockquote><p>The SOE site states that only <i>select retailers </i>will be selling the retail packs that come with the free items.</p><p>The sites listed on the SOE site are Amazon.com, Best Buy, Gamestop, EB Games.</p><p>If you check these outlets websites, they all list the details of the pre-order items quite clearly in the product information.</p><p>Other retail sites (such as Play.com/ Amazon.co.uk) DO NOT list any pre-order bonus items.</p><p>I cannot see a retailer advertising a product and not listing everything that you will receive when you purchase it, that just qouldnt make sense at all.</p><p>I have just about given up on getting a retail box in the UK and also given up on waiting for any more official information or help for us non-US consumers.</p><p>How hard can it be for a red-name to come here with the following information?</p><p>     Exactly what retail outlets are able to supply the retail-box set WITH the mount and other items?</p><p>     Are there ANY retail outlets outside of the UK that will be supplying the retail set with the items?</p><p>     If we cannot get the retail set, will SOE be supplying an alternative method for us to receive the items?</p><p>     Why are non-US customers always treated so badly?</p></blockquote><p>/Sigh </p><p>I just checked Amazon.co.uk and it is listed, but no mention of the in-game items as is on Amazon.com for the U.S. market.</p><p>I despair, I really do.</p>

Calain80
10-17-2008, 07:21 AM
Amazon.de has two Preorder for TSO:<a href="http://www.amazon.de/EverQuest-II-Shadow-Odyssey-Limited/dp/B001H6EJIK/ref=sr_1_1?ie=UTF8&s=videogames&qid=1224238527&sr=8-1" rel="nofollow" target="_blank">EverQuest II The Shadow Odyssey Limited Edition (PC)</a> @ € 34,99<a href="http://www.amazon.de/EverQuest-II-Shadow-Odyssey-PC/dp/B001GYSI8U/ref=sr_1_2?ie=UTF8&s=videogames&qid=1224238527&sr=8-2" rel="nofollow" target="_blank">EverQuest II The Shadow (PC)</a> @ 29,99What is the difference between these two?Some say that only the LE will have the lead figurine of the dire bear.Is this right or is the LE a rip of as it is actually the same content then the normal one?

ashen1973
10-17-2008, 07:22 AM
<cite>[email protected] wrote:</cite><blockquote><cite>[email protected] wrote:</cite><blockquote><p><cite>TonlinT wrote:</cite></p><p><cite></cite>The SOE site states that only <i>select retailers </i>will be selling the retail packs that come with the free items.</p><p>The sites listed on the SOE site are Amazon.com, Best Buy, Gamestop, EB Games.</p><p>If you check these outlets websites, they all list the details of the pre-order items quite clearly in the product information.</p><p>Other retail sites (such as Play.com/ Amazon.co.uk) DO NOT list any pre-order bonus items.</p><p>I cannot see a retailer advertising a product and not listing everything that you will receive when you purchase it, that just qouldnt make sense at all.</p><p>I have just about given up on getting a retail box in the UK and also given up on waiting for any more official information or help for us non-US consumers.</p><p>How hard can it be for a red-name to come here with the following information?</p><p>     Exactly what retail outlets are able to supply the retail-box set WITH the mount and other items? <span style="color: #ff0000;">They have on the website</span></p><p><span style="color: #ff0000;"><span style="color: #ffcc00;">They do say 'selected retailers' and do list 4, U.S, retailers, I just want some confirmation that these are the ONLY selected retailers ( I am assuming it is)</span></span></p><p>     Are there ANY retail outlets outside of the UK that will be supplying the retail set with the items? <span style="color: #ff0000;">You mean outside of the US surely? </span></p><p><span style="color: #ff0000;">   <span style="color: #ffcc00;">OOps sorry, typo, of course its outside of the US</span></span></p><p>     If we cannot get the retail set, will SOE be supplying an alternative method for us to receive the items? <span style="color: #ff0000;">Hell no, this offer is only available if you bow down to the good ole red, white and blue</span></p><p>     Why are non-US customers always treated so badly? <span style="color: #ff0000;">That's easy; you're not American.</span>  </p></blockquote><p>Simple answer is the map below, taken from SoE US HQ.</p><p><img src="http://www.thelostorder.org/images/SoEs_World.jpg" border="0" alt="" /></p></blockquote>  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> this made me smile, would have made me laugh if it wasnt probably a fair representation of the situation :/

ashen1973
10-17-2008, 07:26 AM
<cite>[email protected] wrote:</cite><blockquote>Amazon.de has two Preorder for TSO:<a rel="nofollow" href="http://www.amazon.de/EverQuest-II-Shadow-Odyssey-Limited/dp/B001H6EJIK/ref=sr_1_1?ie=UTF8&s=videogames&qid=1224238527&sr=8-1" target="_blank">EverQuest II The Shadow Odyssey Limited Edition (PC)</a> @ € 34,99<a rel="nofollow" href="http://www.amazon.de/EverQuest-II-Shadow-Odyssey-PC/dp/B001GYSI8U/ref=sr_1_2?ie=UTF8&s=videogames&qid=1224238527&sr=8-2" target="_blank">EverQuest II The Shadow (PC)</a> @ 29,99What is the difference between these two?Some say that only the LE will have the lead figurine of the dire bear.Is this right or is the LE a rip of as it is actually the same content then the normal one?</blockquote><p>This confuses matters even more :/</p><p>I cannot speak German unfortunately, but the LE edition does have a picture of the figurine on the game-picture where-as the normal one does not. Leading me to believe there are 2 verions available.</p><p>We really need some clarification here</p>

Despak
10-17-2008, 07:47 AM
Looking at it, I would guess the Limited Edition is the pre-order and the other is just the normal boxed set. Bloody expensive too!

Brethil
10-17-2008, 11:00 AM
<cite>[email protected] wrote:</cite><blockquote>Looking at it, I would guess the Limited Edition is the pre-order and the other is just the normal boxed set.Bloody expensive too!</blockquote><p>Limited Edition is probably with that pewter figurine and the other one without.</p><p>But if you pre-order a retail box, isn't that then a pre-order and does it come with code for an in-game dire bear pet/mount? Pre-order should be pre-order no matter where you pre-order. There is a lot of confusion about this and a lot of my guildies are now wondering where to pre-order. Since not all have credit cards they prefer amazon.co.uk or play.com (paying with solo/switch instead). Play.com has no shipping fee either, which EB Games has...</p>

Killerbee3000
10-17-2008, 11:26 AM
<cite>[email protected] wrote:</cite><blockquote><cite>[email protected] wrote:</cite><blockquote>Looking at it, I would guess the Limited Edition is the pre-order and the other is just the normal boxed set.Bloody expensive too!</blockquote><p>Limited Edition is probably with that pewter figurine and the other one without.</p><p>But if you pre-order a retail box, isn't that then a pre-order and does it come with code for an in-game dire bear pet/mount? Pre-order should be pre-order no matter where you pre-order. There is a lot of confusion about this and a lot of my guildies are now wondering where to pre-order. Since not all have credit cards they prefer amazon.co.uk or play.com (paying with solo/switch instead). Play.com has no shipping fee either, which EB Games has...</p></blockquote><p>Limited Edition = with Figurine </p><p>Non Limited = no figurine.</p><p>To give a ingame item as a preorder bonus only (that means preventing it from being given away with regular retail purchases) requires that there is a separate code to unlock the preorder bonus.</p><p>According to the soe website that separate code will only exist with the listed retailers. </p><p>all other us based shops and every shop outside the us wont have it, preorder will just mean you will be first in line to receive a copy of the regular retail box.</p><p>Restricting a product to one country is not funny at all, sorry soe, but when you decided to sell the game and ask for monthly fees outside the usa you proofed that there are no legal / logistical issues preventing distribution everywhere.</p>

Llew ap Dwr
10-17-2008, 11:51 AM
<p>...bah...forget i've preordered online, you win again soe....</p><p>who wants a bear anyway....</p>

MrWolfie
10-17-2008, 12:16 PM
<cite>[email protected] wrote:</cite><blockquote><cite>TonlinT wrote:</cite><blockquote><cite>Killerbee3000 wrote:</cite><blockquote><cite>[email protected] DLere wrote:</cite><blockquote>There is a retailer in UK:<a rel="nofollow" href="http://www.play.com/Games/PC/4-/7523809/EverQuest-II-The-Shadow-Odyssey/Product.html" target="_blank">http://www.play.com/Games/PC/4-/752...ey/Product.html</a>My question is just, will it really contain the collectible pet and the in-game mount?It is retail pre-order, but somehow I have my doubts and would like to have an confirmation first!Last year I got my expansion there and had to talk to CS because I never recieved an e-mail for the pet which I luckily recieved then, but I doubt CS will be able to send me a collectible pet if there is none in that box.Best regardsPijotre Kajek</blockquote><p>The Bear is only with certain retailers and play.com is not one of them.</p><p>also it's not actually a retail shop, but a online shop, which means you are guaranteed to get it late.</p></blockquote><p>Can any SOE admin confirm this? I have pre-ordered through Play.Com, and the only reason I did this was for the Bear mount?</p><p> Thanks.</p></blockquote><p>The SOE site states that only <i>select retailers </i>will be selling the retail packs that come with the free items.</p><p>The sites listed on the SOE site are Amazon.com, Best Buy, Gamestop, EB Games.</p><p>If you check these outlets websites, they all list the details of the pre-order items quite clearly in the product information.</p><p>Other retail sites (such as Play.com/ Amazon.co.uk) DO NOT list any pre-order bonus items.</p><p>I cannot see a retailer advertising a product and not listing everything that you will receive when you purchase it, that just qouldnt make sense at all.</p><p>I have just about given up on getting a retail box in the UK and also given up on waiting for any more official information or help for us non-US consumers.</p><p>How hard can it be for a red-name to come here with the following information?</p><p>     Exactly what retail outlets are able to supply the retail-box set WITH the mount and other items?</p><p>     Are there ANY retail outlets outside of the UK that will be supplying the retail set with the items?</p><p>     If we cannot get the retail set, will SOE be supplying an alternative method for us to receive the items?</p><p>     Why are non-US customers always treated so badly?</p></blockquote>My take on it:ALL retail boxes come with the bear mount.Some retail boxes (possibly a limited edition) will also have a bear figurine.Direct download from SOE store will have the in house void beast.When killerbee says: "The Bear is only with certain retailers and play.com is not one of them." I think he's referring to the Bear FIGURINE as quoted in the post he replied to, not the bear MOUNT which should be in all retail boxes.I'm in the UK, I'm eligible for the $5 discount on direct download, and I'm buying retail (x3).I don't care whether I get it on day of release or later, I probably won't go to the new stuff for weeks after it goes live anyway - I didn't with Kunark, I don't see why this expansion will be any different (ps. still haven't done Chelsith or Veksar, but have now done Maidens and Vaults* for those of you who are keeping tab on my very slack, although I like to call it casual, approach).*don't SOE have a thesaurus? Peeps say "LFM Vaults" and I say, "Which one?"

Kiara
10-17-2008, 02:05 PM
People are spreading a lot of misinformation here.We need to clear that up.The bear pet/mount comes with ALL RETAIL BOXES.  There is no "special" code, and no "special" retailers who get to give away the bear pet/mount.  The ONLY limited thing about the retail box is the figurine.  That's it.

Killerbee3000
10-17-2008, 02:07 PM
<cite>MrWolfie wrote:</cite><blockquote><cite>[email protected] wrote:</cite><blockquote><cite>TonlinT wrote:</cite><blockquote><cite>Killerbee3000 wrote:</cite><blockquote><cite>[email protected] DLere wrote:</cite><blockquote>There is a retailer in UK:<a rel="nofollow" href="http://www.play.com/Games/PC/4-/7523809/EverQuest-II-The-Shadow-Odyssey/Product.html" target="_blank">http://www.play.com/Games/PC/4-/752...ey/Product.html</a>My question is just, will it really contain the collectible pet and the in-game mount?It is retail pre-order, but somehow I have my doubts and would like to have an confirmation first!Last year I got my expansion there and had to talk to CS because I never recieved an e-mail for the pet which I luckily recieved then, but I doubt CS will be able to send me a collectible pet if there is none in that box.Best regardsPijotre Kajek</blockquote><p>The Bear is only with certain retailers and play.com is not one of them.</p><p>also it's not actually a retail shop, but a online shop, which means you are guaranteed to get it late.</p></blockquote><p>Can any SOE admin confirm this? I have pre-ordered through Play.Com, and the only reason I did this was for the Bear mount?</p><p> Thanks.</p></blockquote><p>The SOE site states that only <i>select retailers </i>will be selling the retail packs that come with the free items.</p><p>The sites listed on the SOE site are Amazon.com, Best Buy, Gamestop, EB Games.</p><p>If you check these outlets websites, they all list the details of the pre-order items quite clearly in the product information.</p><p>Other retail sites (such as Play.com/ Amazon.co.uk) DO NOT list any pre-order bonus items.</p><p>I cannot see a retailer advertising a product and not listing everything that you will receive when you purchase it, that just qouldnt make sense at all.</p><p>I have just about given up on getting a retail box in the UK and also given up on waiting for any more official information or help for us non-US consumers.</p><p>How hard can it be for a red-name to come here with the following information?</p><p>     Exactly what retail outlets are able to supply the retail-box set WITH the mount and other items?</p><p>     Are there ANY retail outlets outside of the UK that will be supplying the retail set with the items?</p><p>     If we cannot get the retail set, will SOE be supplying an alternative method for us to receive the items?</p><p>     Why are non-US customers always treated so badly?</p></blockquote>My take on it:ALL retail boxes come with the bear mount.Some retail boxes (possibly a limited edition) will also have a bear figurine.Direct download from SOE store will have the in house void beast.When killerbee says: "The Bear is only with certain retailers and play.com is not one of them." I think he's referring to the Bear FIGURINE as quoted in the post he replied to, not the bear MOUNT which should be in all retail boxes.I'm in the UK, I'm eligible for the $5 discount on direct download, and I'm buying retail (x3).I don't care whether I get it on day of release or later, I probably won't go to the new stuff for weeks after it goes live anyway - I didn't with Kunark, I don't see why this expansion will be any different (ps. still haven't done Chelsith or Veksar, but have now done Maidens and Vaults* for those of you who are keeping tab on my very slack, although I like to call it casual, approach).*don't SOE have a thesaurus? Peeps say "LFM Vaults" and I say, "Which one?"</blockquote><p>Preorder DD from Soe = Void beast in glass</p><p>All Retail versions = Mount</p><p>Preorder Retail at Selected Retailers in the USA = Figurine + Mount (what i incorrectly called limited edition, the amount of figurines is limited, but it doesnt change the name of the product)</p><p>All of them in addition to above = Lon Loot Card (a painting)</p><p>Legacy promo = 5$ off and a cloak (otherwise identical to Preorder DD)</p><p>Version for having been to FanFaire =Identical to DD from Soe</p><p>Now, since no retailer in the uk will actually have it on release day and no online shop guarantees delivery on release day it means you have to choose between waiting a unknown time frame after release to play it or go without the Mount, which is really mean as the mount is one per character and equals the run speed of the gu lvl 80 mounts, so besides the byzola dropped mount its the best one in game, free and doesnt require any guild level.</p>

Kiara
10-17-2008, 02:37 PM
Again incorrect.  From what I understand the boxes with the figurines are not limited to only US stores.  I'll double check on this, but I'm certain that's what it says in my documentation.The Fan Faire items HAVE been explained several times and they are the in game items that come with the DD version.

Killerbee3000
10-17-2008, 02:40 PM
<cite>Kiara wrote:</cite><blockquote>Again incorrect.  From what I understand the boxes with the figurines are not limited to only US stores.  I'll double check on this, but I'm certain that's what it says in my documentation.The Fan Faire items HAVE been explained several times and they are the in game items that come with the DD version.</blockquote><p>Aren't the Figurines the Item that is only avalaible at the 3 listed shops on the website then?</p><p>thanks for clearing up the FF one, edited it.</p>

Kiara
10-17-2008, 03:13 PM
Alright... I've got some answers to some other questions floating around.So I'll recap, again <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />Digital download = void pet and paintingFan Faire copies = digital download in game itemsLiving legacy accounts = cloak and whatever in game items they get from whichever version they buy.Retail = bear mount/pet, paintingSpecial retail boxes = figurine and all the other stuff.All in game items are one per character.  All retail boxes come with the in game items, the only thing that depends on the box you get is the pewter figurine.The only thing we can guarantee you get on the 18th is the DD because that's the only one we control.  No, the special boxes aren't limited to the US only, and aren't limited to any specific store.  The overseas distributer will ship however many boxes they ship to their distribution centers and from there they'll go... wherever it is they send stuff.  This is where the unhappy news comes in.  While, yes, they will ship retail boxes around the world, including Australia, we cannot control how many they send, where or when.  Like with the US stores, we can't control their distribution either.  So in that situation, we can't guarantee when folks get the box.  I know it's inconvenient and kind of yucky, I'm sorry.Hopefully that answers all the questions.

ashen1973
10-17-2008, 03:20 PM
<cite>Kiara wrote:</cite><blockquote>People are spreading a lot of misinformation here.We need to clear that up.The bear pet/mount comes with ALL RETAIL BOXES.  There is no "special" code, and no "special" retailers who get to give away the bear pet/mount.  The ONLY limited thing about the retail box is the figurine.  That's it.</blockquote><p>Thank you for clearing this up. A lot of the 'mis-information' would not have appeared if this had been posted 2 days ago.</p><p>(It still doesnt solve the problem of being impossible to find a retail box in the UK, but thats an ongoing problem that, it seems, we'll just have to live with)</p><p>O.K</p><p>Let me see if I have this straight now...</p><p>All Direct Download versions will come with</p><ul><li>Void beast house item</li><li>Legend of Norrath 'Painting: Taking Flight' loot card</li><li>Legend of Norrath Oathbreaker starter deck and Oathbreaker booster pack</li></ul><p>All retail versions will come with</p><ul><li>Dire Bear pet/mount</li><li>Legend of Norrath 'Painting: taking flight' loot card</li><li>Legend of Norrath Oathbreaker starter deck and Oathbreaker booster pack</li></ul><p>And the 'Limited edition' (as advertised on Amazon.de) also comes with the bear pewter figure.</p><p>Is this correct?</p><p>And ,if so, would we be able to purchase the Direct Download pre-order, to get the void beast item and have guarantee'd access on launch day, and then buy a retail box-set, once the shops have them in stock, and add the Serial Key to get the Bear mount also?</p>

Kiara
10-17-2008, 04:15 PM
I've been posting the same information all along.  The only things I've been adding are answers to questions that have arisen, after I've been able to get clarified answers.As to the question of being able to use the serial key from the retail after already getting the DD.  From what I understand, yes, you can infact activate the registration key from the retail box on your account (even if you already DD'd it) and then have access to the bear pet.  I'll double check on this just to make sure.

Killerbee3000
10-17-2008, 04:34 PM
<cite>Kiara wrote:</cite><blockquote>No, the special boxes aren't limited to the US only, and aren't limited to any specific store.  </blockquote><p>The Website does say the following though <a href="http://everquest2.station.sony.com/buyNow.vm" rel="nofollow" target="_blank">here</a>: "Online Retail Pre-Sell Gift with Purchase Bonus Items:" at amazon.com, bestbuy, gamestop and ebgames</p><p>So there is nothing different then about retail pre order from those shops and it's just giving examples of where to buy and not listing them for a specific bonus? </p>

DrMod
10-17-2008, 04:51 PM
Thankyou for making those points as clear as possible <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />One thing that really confuddles me is why put the most interesting item in the boxes. Seems to make more sense to encourage people to download the expansion rather than go out and buy a box with discs etc... More economical, less expensive as having to make less packaging blah blah blah.I guess it keeps the mounts more exclusive as most people that dont live in the US would rather just download the expansion on the day rather than having to wait for the box to get shipped over to another country <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> (and yes i know it was said that the box gets shipped around the world prior to release but other than the original box im not sure i have ever seen an EQ2 expansion in a UK store)

Brethil
10-17-2008, 05:04 PM
Thank you Kiara for clearing this up, I have posted this information on our guildwalls so my guildies will know too. <img src="http://forums.station.sony.com/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" alt="SMILEY" width="15" height="15" />

Calain80
10-17-2008, 05:45 PM
<cite>Kiara wrote:</cite><blockquote>Special retail boxes = figurine and all the other stuff.Hopefully that answers all the questions.</blockquote>I still have one question:Does the above mean all the other stuff includung the void pet or all other stuff of the normal retail box (no void pet)?Thanks

Elorah
10-17-2008, 05:51 PM
<cite>[email protected] wrote:</cite><blockquote><cite>Kiara wrote:</cite><blockquote>Special retail boxes = figurine and all the other stuff.Hopefully that answers all the questions.</blockquote>I still have one question:Does the above mean all the other stuff includung the void pet or all other stuff of the normal retail box (no void pet)?Thanks</blockquote>That means that you will get the Pewter figurine and the other items that come iwth the retail box ONLY....  <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />  no void pet at all will be with the retail boxes.....

Well
10-18-2008, 01:16 AM
<cite>Kiara wrote:</cite><blockquote>People are spreading a lot of misinformation here.We need to clear that up.The bear pet/mount comes with ALL RETAIL BOXES.  There is no "special" code, and no "special" retailers who get to give away the bear pet/mount.  The ONLY limited thing about the retail box is the figurine.  That's it.</blockquote><span class="postbody">A slightly off topic question for you then.. If I have a retail copies of Kunark and use it will I finally get a  collectable pooping burynai?</span>

Despak
10-18-2008, 05:48 AM
Well thanks Kiara for the information. You are an example of how support should be. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /> Now all I have to do is find a retail box from a reputable vendor in the UK.

Shadowdragoon
10-18-2008, 06:16 AM
Hmm, now where can i get that pewter figurine edition here in Norway..

Llenwyn
10-18-2008, 07:23 AM
Thanks Kiara for all the information!Just one more question: does the activation code for the in-game items come with the retail box, or will I have to pester my retailer for weeks to email me that code like last year?If it's the former, I'd happily wait a couple of days for the retail box to be delivered. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

TheSpin
10-19-2008, 02:22 PM
<cite>[email protected] wrote:</cite><blockquote><cite>Kiara wrote:</cite><blockquote>People are spreading a lot of misinformation here.We need to clear that up.The bear pet/mount comes with ALL RETAIL BOXES.  There is no "special" code, and no "special" retailers who get to give away the bear pet/mount.  The ONLY limited thing about the retail box is the figurine.  That's it.</blockquote><span class="postbody">A slightly off topic question for you then.. If I have a retail copies of Kunark and use it will I finally get a  collectable pooping burynai?</span></blockquote>I don't know the answer, but I do know that I messed up and didn't get my plant from KoS, but when I preordered RoK I finally got it!

TheSpin
10-19-2008, 02:26 PM
<p>I have a question that hasn't been covered yet....   I live in Europe, but most of my family is in america, including some members who play EQ2.</p><p>If I preordered a Retail Copy in the US and obtained the keycode from my family members when they open my box...could I digitally download the content, but still get the retail box items?</p>

Calthine
10-19-2008, 04:07 PM
<cite>TheSpin wrote:</cite><blockquote><p>I have a question that hasn't been covered yet....   I live in Europe, but most of my family is in america, including some members who play EQ2.</p><p>If I preordered a Retail Copy in the US and obtained the keycode from my family members when they open my box...could I digitally download the content, but still get the retail box items?</p></blockquote>I'd bet on yes.  Whether you have a disk or not, you'll be patching.  And if you lost all your disks and your computer blew up, you could grab an installer and download all content that your account is flagged for.

GrunEQ
10-19-2008, 06:13 PM
<span style="font-size: small;font-family: comic sans ms,sand;">So we get the painting with either the digital download or the retail box?  Just making sure.</span>

Hirofortis
10-19-2008, 06:58 PM
I just wish that SOE would stop giving different in game items for the different packs.  I only get the store version because of the in game item and would much much rather get the online version.

Spyderbite
10-20-2008, 06:57 AM
<cite>GrunEQ wrote:</cite><blockquote><span style="font-size: small;font-family: comic sans ms,sand;">So we get the painting with either the digital download or the retail box?  Just making sure.</span></blockquote>From what I've read, it seems its either or. With the digital download you get the painting, but no mount. With the retail box, you get the mount but no painting, plus you get the pewter figurine.

Spyderbite
10-20-2008, 07:05 AM
<cite>[email protected] wrote:</cite><blockquote>I just wish that SOE would stop giving different in game items for the different packs.  I only get the store version because of the in game item and would much much rather get the online version.</blockquote>I agree, as I too prefer the digital downloads.But, I'm sure the marketing department has a reason for distributing the expansions this way. None of us have any idea what those reasons are, obviously, since we're not present at their meetings. But, they apparently have market data that either shows a bigger demand for the paintings if their intention is to push the digital download. Or, the mount if they're pushing the retail packaging. Could be that they see an equal demand for each item.. or no demand at all and that most people feel they are spending the $40 on the content alone.So, instead of trying to interpret what some people with marketing degrees are trying to do, I've already pre-ordered two retail copies. Probably pre-order a digital download as well at some point before the pre-order deadline, just so I'm able to get in to the new content immediately while my retail boxes are en-route via 5 day UPS.The way I see it.. we can sit around and disect it all day long; hoping that they somehow manage to sneak both items in to both mediums. And, risk missing out on both items. Or, we can simply pre-order now and guarantee at least one if not maybe both of the items. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Brethil
10-20-2008, 08:50 AM
<cite>[email protected] wrote:</cite><blockquote><cite>GrunEQ wrote:</cite><blockquote><span style="font-size: small;font-family: comic sans ms,sand;">So we get the painting with either the digital download or the retail box?  Just making sure.</span></blockquote>From what I've read, it seems its either or. With the digital download you get the painting, but no mount. With the retail box, you get the mount but no painting, plus you get the pewter figurine.</blockquote><p><i>Kiara wrote this:</i></p><p><i>So I'll recap, again Digital download = void pet <b>and</b> painting Fan Faire copies = digital download in game items Living legacy accounts = cloak and whatever in game items they get from whichever version they buy. Retail = bear mount/pet, painting Special retail boxes = figurine and all the other stuff.</i> </p><p>So yes, either DD or retail you get the LoN painting!</p>

mirf
10-20-2008, 12:15 PM
<p>I understand that those with Living Legacy accounts will obtain their $5 (or local equivalent) discount 'coupon' emailed out to them on the 3rd November.</p><p> How are these to be claimed when ordering the Retail Boxed versions of the new expansion? I want the Dire Bear pet/mount.</p><p> Cheers!</p><p>Mirf</p>

Horlok
10-21-2008, 11:46 PM
<p>Question answered sorry for the post <i>I missed the answer first read through.</i></p>

Deathshe
10-22-2008, 01:39 AM
I have a question.When the bear becomes a high enough level to use as a mount, will we still be able to call it as a pet, as well?

Dawnmeadow
10-22-2008, 01:40 AM
<p><span style="color: #999999;">Hi - Another Australian player here <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></span></p><p><span style="color: #999999;">Found a place in Australia that was selling the retail pre-order today and got quite excited! Was in the process of ordering two copies when it told me that it was no longer available... drat! <img src="/eq2/images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></span></p><p><span style="color: #999999;"> I e-mailed the sites customer service and got a nice prompt reply...</span></p><p><span style="color: #993300;"><span style="color: #993300;">Hi,</span></span></p><p><span style="color: #993300;"><span style="color: #993300;">At this stage the fate of Everquest 2: The Shadow Odyssey in Australia has become unstable at best. I was advised by the distributors (Red Ant) that they won't be getting the title in and it has since been removed from the release lists by a sub-distributor. We have removed the game from the site for the time being until we have exhausted all possible supply lines.</span></span></p><p><span style="color: #993300;"><span style="color: #993300;">Let us know if you have any further questions.</span></span></p><p><span style="color: #993300;"><span style="color: #993300;">James Nolan-Neylan</span></span></p><p><span style="color: #993300;"><span style="color: #993300;">Games Warehouse</span></span></p><p><a rel="nofollow" href="http://www.gameswarehouse.com.au/" target="_blank"><span style="color: #993300;"><span style="color: #993300;">http://www.gameswarehouse.com.au/</span></span></a></p><p><span style="color: #993300;"><span style="color: #993300;">(02) 9648-5656</span></span></p><span style="color: #993300;"><span style="color: #993300;"><hr /></span></span><p><span style="color: #993300;"><span style="color: #993300;"><b>Sent:</b> Wednesday, 22 October 2008 2:01 PM<b>To:</b> Customer Service<b>Subject:</b> Everquest II - The Shadow Odyssey</span></span></p><p><span style="color: #993300;"><span style="color: #993300;">Hello,</span></span></p><p><span style="color: #993300;"><span style="color: #993300;">I was in the process of placing an order for Everquest II - The Shadow Odyssey and now it says that it is sold out (it didn't when I began the process). Are you going to be getting more in stock?</span></span></p><p><span style="color: #993300;"><span style="color: #993300;">Look forward to your reply.</span></span></p><p><span style="color: #993300;"><span style="color: #993300;">Kind regards</span></span></p><p><span style="color: #000000;"><span style="color: #999999;">So looks like Australian players at least can not get the retail version at all...</span> <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /> </span></p><p><span style="color: #999999;">Extremely disappointed by this. Really poor customer service to disadvantage all of your international players...</span></p>

Kulianya
10-22-2008, 01:45 AM
ok, I don't think I saw the answer to this yet. What is the point of DDing an "all in one"? I dont need all the expansions or the original game. I just need the Shadow expansion itslef. Seems like we are paying for extra stuff we don't need to download.

CorpseGoddess
10-22-2008, 04:05 AM
<cite>Kulianya wrote:</cite><blockquote>ok, I don't think I saw the answer to this yet. What is the point of DDing an "all in one"? I dont need all the expansions or the original game. I just need the Shadow expansion itslef. Seems like we are paying for extra stuff we don't need to download.</blockquote>The "all-in-one" is basically free...you're not paying for previous content, just the expansion.  If you don't have it, you download it with the expansion.  If you do have it, then nothing except the expansion is added (unless there are tweaks to existing content).

Kiara
10-22-2008, 02:55 PM
<p>Sorry guys. I've been a little swamped the last couple days. I'm going to give some serious question answering a go here, so bear with me <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> Some of them will be "I'll check and get back to you's" but others I can answer right now. 1) A slightly off topic question for you then.. If I have a retail copies of Kunark and use it will I finally get a collectable pooping burynai? A) Should be the case, yes. 2) Now all I have to do is find a retail box from a reputable vendor in the UK. A) I don't have anything I can say about this one, unfortunately. We have no control over the retail distribution once we send it to KOCH, who handles all the overseas retail copies. I wish I could say otherwise <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> 3) Just one more question: does the activation code for the in-game items come with the retail box, or will I have to pester my retailer for weeks to email me that code like last year? A) It SHOULD come with the retail box, but I'll check on that to make sure and get back with you. 4) If I preordered a Retail Copy in the US and obtained the keycode from my family members when they open my box...could I digitally download the content, but still get the retail box items? A) I think so, yes. They give you the code, you activate it on your account, and then patch. You do not have to install from the discs once your account has been entitled, which you manage by registering your key code. 5) So we get the painting with either the digital download or the retail box? Just making sure. A) This is correct. The painting comes with BOTH versions. 6) I understand that those with Living Legacy accounts will obtain their $5 (or local equivalent) discount 'coupon' emailed out to them on the 3rd November. How are these to be claimed when ordering the Retail Boxed versions of the new expansion? I want the Dire Bear pet/mount. A) I will have to check and get back to you on this one. 7) When the bear becomes a high enough level to use as a mount, will we still be able to call it as a pet, as well? A) I'll have to check and get back to you on this one too! 8 )So looks like Australian players at least can not get the retail version at all... Extremely disappointed by this. Really poor customer service to disadvantage all of your international players... A) Again, I know it's disappointing. I'm sorry that we can't control that aspect of it. I know that doesn't make it better at all, but I wish you the best of luck in getting a retail copy. 9) ok, I don't think I saw the answer to this yet. What is the point of DDing an "all in one"? I dont need all the expansions or the original game. I just need the Shadow expansion itslef. Seems like we are paying for extra stuff we don't need to download. A) You aren't paying for anything BUT the expansion. The rest is just an added freebie. You'll get anything you don't have in addition to the expansion and all you download is what you don't already have with your account. If I missed anything, just let me know and I'll try and get answers to those I didn't know a little later today!</p>

MonkeyBob
10-22-2008, 06:31 PM
<p><cite>Kiara wrote:</cite></p> <blockquote>Sorry guys. I've been a little swamped the last couple days. I'm going to give some serious question answering a go here, so bear with me <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /> Some of them will be "I'll check and get back to you's" but others I can answer right now. 1) A slightly off topic question for you then.. If I have a retail copies of Kunark and use it will I finally get a collectable pooping burynai? A) Should be the case, yes. 2) Now all I have to do is find a retail box from a reputable vendor in the UK. A) I don't have anything I can say about this one, unfortunately. We have no control over the retail distribution once we send it to KOCH, who handles all the overseas retail copies. I wish I could say otherwise <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /> 3) Just one more question: does the activation code for the in-game items come with the retail box, or will I have to pester my retailer for weeks to email me that code like last year? A) It SHOULD come with the retail box, but I'll check on that to make sure and get back with you. 4) If I preordered a Retail Copy in the US and obtained the keycode from my family members when they open my box...could I digitally download the content, but still get the retail box items? A) I think so, yes. They give you the code, you activate it on your account, and then patch. You do not have to install from the discs once your account has been entitled, which you manage by registering your key code. 5) So we get the painting with either the digital download or the retail box? Just making sure. A) This is correct. The painting comes with BOTH versions. 6) I understand that those with Living Legacy accounts will obtain their $5 (or local equivalent) discount 'coupon' emailed out to them on the 3rd November. How are these to be claimed when ordering the Retail Boxed versions of the new expansion? I want the Dire Bear pet/mount. A) I will have to check and get back to you on this one. 7) When the bear becomes a high enough level to use as a mount, will we still be able to call it as a pet, as well? A) I'll have to check and get back to you on this one too! <img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /> So looks like Australian players at least can not get the retail version at all... Extremely disappointed by this. Really poor customer service to disadvantage all of your international players... A) Again, I know it's disappointing. I'm sorry that we can't control that aspect of it. I know that doesn't make it better at all, but I wish you the best of luck in getting a retail copy. 9) ok, I don't think I saw the answer to this yet. What is the point of DDing an "all in one"? I dont need all the expansions or the original game. I just need the Shadow expansion itslef. Seems like we are paying for extra stuff we don't need to download. A) You aren't paying for anything BUT the expansion. The rest is just an added freebie. You'll get anything you don't have in addition to the expansion and all you download is what you don't already have with your account. If I missed anything, just let me know and I'll try and get answers to those I didn't know a little later today!</blockquote> <p>Thanks Kiara for taking the time and effort to research and write this response.</p> <p>The only thing you missed was:</p> <p>10) How do the Australian and New Zealand players get the mount when there is no distribution to those countries?</p> <p>A) Australian and New Zealand players will be emailed instructions for a micropayment to enable them to get the mount like all the other players.</p> <p>Or is this too much to ask?</p>

Kiara
10-22-2008, 07:14 PM
<p><cite>MonkeyBobNz wrote:</cite></p> <blockquote> <p>Thanks Kiara for taking the time and effort to research and write this response.</p> <p>The only thing you missed was:</p> <p>10) How do the Australian and New Zealand players get the mount when there is no distribution to those countries?</p> <p>A) Australian and New Zealand players will be emailed instructions for a micropayment to enable them to get the mount like all the other players.</p> <p>Or is this too much to ask?</p> </blockquote> <p>I don't know about this.  I'll have to ask and see if there is anything that can be done.  Like I said before, unfortunately once we pass the retail boxes to the distributers it becomes theirs and is out of our hands to tell them anything to do with it.  I'll have to investigate further, so it might take some time.</p>

MonkeyBob
10-22-2008, 07:47 PM
<p>If something (anything!) could be done it would be awesome. I (and many others i suspect) look forward to any answer you might be able to give.</p>

MonkeyBob
10-22-2008, 09:50 PM
<p>Just for clarity, here is the official response from the only shop in New Zealand who was (briefly) stocking the TSO expansion:</p> <p><strong><span style="font-size: small;">Sorry about that, the New Zealand supplier has removed this title from their release schedules and we have not been advised why. :(</span></strong></p> <p><strong><span style="font-size: small;">Regards,</span></strong></p> <p><strong><span style="font-size: small;">KateyMighty Ape </span></strong></p>

Syndic
10-23-2008, 06:19 AM
<p><cite>Kiara wrote:</cite></p> <blockquote>6) I understand that those with Living Legacy accounts will obtain their $5 (or local equivalent) discount 'coupon' emailed out to them on the 3rd November. How are these to be claimed when ordering the Retail Boxed versions of the new expansion? I want the Dire Bear pet/mount. <p> A) I will have to check and get back to you on this one.</p> </blockquote> <p>I can answer that one.  In the email (and I believe on the living legacy site also) it states:</p> <p><span style="font-size: 13px; "><span style="font-weight: bold;">Discount Coupon</span> - Receive $5 (or local currency equivalent) off of the purchase of <em>The Shadow Odyssey</em>expansion (scheduled for release Nov. 18, 200<img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /> <span style="font-weight: bold;"><span style="font-size: large;">if purchased through the Station Store</span></span> by Dec. 21, 2008.</span></p> <p><span style="font-size: 13px; "></span></p> <p><span style="font-size: 13px; ">I've highlighted the relevant part, the station store is only selling the digital download version, as far as I'm aware (very hard to find anything on that site at the best of times), so if you want the direbear you're going to need to pay full price and from a retailer.</span></p>

Kiara
10-23-2008, 06:54 PM
<p><cite>mirf wrote:</cite></p> <blockquote> <p>I understand that those with Living Legacy accounts will obtain their $5 (or local equivalent) discount 'coupon' emailed out to them on the 3rd November.</p> <p> How are these to be claimed when ordering the Retail Boxed versions of the new expansion? I want the Dire Bear pet/mount.</p> <p> Cheers!</p> <p>Mirf</p> </blockquote> <p>These are useable only with the DD from the Station Store.</p>

Kiara
10-23-2008, 06:55 PM
<p><cite>MonkeyBobNz wrote:</cite></p> <blockquote> <p>Just for clarity, here is the official response from the only shop in New Zealand who was (briefly) stocking the TSO expansion:</p> <p><strong><span style="font-size: small;">Sorry about that, the New Zealand supplier has removed this title from their release schedules and we have not been advised why. <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></span></strong></p> <p><strong><span style="font-size: small;">Regards,</span></strong></p> <p><strong><span style="font-size: small;">KateyMighty Ape </span></strong></p> </blockquote> <p>Still checking on this!</p>

MonkeyBob
10-23-2008, 07:39 PM
Thanks Kiara!

Kiara
10-23-2008, 09:49 PM
<p>Okay.  Re: Oz and Kiwis getting the retail box... it seems that your best bet is to go ahead and order from Gamestop in the US.  I hate having to tell you this, because I know it's inconvenient and more expensive for you guys.  The people in charge of working with the distributers are looking into it, but I can't say it'll be resolved in a way that is happy for you.  I don't like bringing the bad news, but since we can't make them do what we want, it's either DD or work around them and order from other sources.  Sorry guys <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

jolissa3
10-23-2008, 10:31 PM
<p>Thanks Kiara for this update.</p><p>I do understand that you are doing everything you can to assist us.</p><p>You would probably also realise that the US option is not really an option for most of us. Even if I accept the fact that I will have to pay almost twice as much as everyone else (base shipping to Aus starts at $31.99) I cannot accept that I have to sit around QH for 4 - 6 days minimum (est. from Gamestop Website) while everyone else is running around enjoying the new content. After all, I am just after 1 line of text (Activation key) for each account.</p><p>I was really looking forward to the bear mounts. The idea of them leveling with your toon was very cool. /sigh ........</p><p>I am not posting hoping that anything will change, I am past that. It has been many years since a retail box has been on the shelves in Aus and I remember similar discussion last year around ROK, so this is not a new issue. I am posting in the hope that you pass on our feedback and everyone at SOE understands our disappointment. Maybe next year it will be different, if there is any of us left .........</p>

Thundy
10-23-2008, 11:58 PM
<p><cite>Kiara wrote:</cite></p><blockquote><p>Okay. Re: Oz and Kiwis getting the retail box... it seems that your best bet is to go ahead and order from Gamestop in the US. I hate having to tell you this, because I know it's inconvenient and more expensive for you guys. The people in charge of working with the distributers are looking into it, but I can't say it'll be resolved in a way that is happy for you. I don't like bringing the bad news, but since we can't make them do what we want, it's either DD or work around them and order from other sources. Sorry guys <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote><p>Hey, and just think, if you would just simply let people pick which reward they wanted then none of this would be an issue.</p><p>Bet it would be a lot easier for you! *HINT*</p>

MonkeyBob
10-24-2008, 12:16 AM
<p><cite>Kiara wrote:</cite></p><blockquote><p>Okay.  Re: Oz and Kiwis getting the retail box... it seems that your best bet is to go ahead and order from Gamestop in the US.  I hate having to tell you this, because I know it's inconvenient and more expensive for you guys.  The people in charge of working with the distributers are looking into it, but I can't say it'll be resolved in a way that is happy for you.  I don't like bringing the bad news, but since we can't make them do what we want, it's either DD or work around them and order from other sources.  Sorry guys <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote><p><span style="color: #ffffff;">I cant afford to spend almost 3 x as much on the game, so it looks like I will have to go without.</span></p><p><span style="color: #ffffff;">Its a shame, as there are a number of simple solutions that SoE could implement easily, if they chose to: a) Email all Aus/Nz/Other subscribers where the retail copy will not be available and offer them a deal whereby they swap the in-house item for the mount. b) Email all Aus/Nz/Other subscribers where the retail copy will not be available and offer them a deal whereby they can purchase the mount as a micro-transaction. c) offer the mount to all players, as a gesture of good will. d) offer a system whereby you submit your case to CSR's, along with proof of being unable to buy it in your country, and use one of the outcomes from the above 3 options. </span></p><p><span style="color: #000000;"><span style="color: #ffffff;">I guess its easier to do nothing and further alienate your already shaky playerbase.</span></span></p>

MonkeyBob
10-24-2008, 01:03 AM
So, we are supposed to buy it from gamestop. Here is the rundown on costs. Eq2 $39.95 US Shipping $29.95 US (3-5 days) Total: $69.90 Today's exchange rate: 1 NZD = 0.581851 USD Total NZD: 119.98. And we have to wait 3-5 days, thereby negating any chance that we will get any discoveries whatsoever. From a customers perspective this is what this looks like: A rip off. SoE creates the product, and should be ensuring that it gets distributed along the lines of its playerbase demographic. If they are not doing this, then how can they in good conscience, create a marketing strategy that relies on retail marketing? It doesnt make sense. I wish someone higher up would just say "Hey devs, we have a bunch of upset people out there who are unable to buy our game retail, but really want to continue to be our customers - can someone write a query to swap the entitlements from the void pet to the mount if we need to?" Oh wait. I'll do it for you - its really not that hard. update entitlements set rewardid = {MountId} where customerid = {MonkeyBobNz} and rewardid = {VoidPetId} and accountstatus = {active} (Ok, ok, I know its probably not quite that easy, but for crying out loud, its not that hard either)

Kiara
10-24-2008, 01:08 AM
<p>Guys, I know it isn't what you want to hear, but it really isn't my call.  I'm sorry that it's this way, but I don't get to make that decision.</p>

MonkeyBob
10-24-2008, 01:23 AM
Kiara, I know its not your call, and I appreciate you taking the time to investigate and try to resolve these issues. But if EQ2 wants to be successfull and increase sales then this sort of [I know, I know, I cant control.. blah blah] needs to stop. You are alienating a portion of the player base which you cant really afford to do. You just had a successfull loyalty program running where you got more people to play. I have noticed this in game, and TBH its a welcome change. But how many of these people are from places in the world where they cant get the new expansion retail? How many of them are saying, right now, I want the mount, and its a deal-breaker for me, and SoE just dont seem to care enough to do something about it and make it available to all the people who want to buy it? Either your marketing people are not explaining the concepts to the distributors or the distributors dont care. Either way its a SoE problem, and only SoE can fix it. I have been playing this game for almost 3 years now, and you could almost put me in the fanboi category. I play this game wayyy more than I should. But you have me so incensed about this that I'm about to /ragequit How many more people are in the same boat? If subs drop shortly after TSO, you only have yourselves to blame.

jolissa3
10-24-2008, 02:17 AM
<p><cite>Kiara wrote:</cite></p><blockquote><p>Guys, I know it isn't what you want to hear, but it really isn't my call.  I'm sorry that it's this way, but I don't get to make that decision.</p></blockquote><p>Yep, I totally get the fact that this is not your call but these are not the Kiara Forums they are the EQ2 forums, please don't take any of this personally. Just forward this thread to the person that does make the decision, I would love to hear from them in this forum.</p><p>I have been playing since launch and I now have 3 accounts and like Monkeybob I play this game way too much. I hate to make statements that can be looked on as threats but I really hope you guys understand that everytime you do stuff like this you make people look at other options. It may not be me that gives up and leaves the games but anything that upsets customers and makes them quit this game will eventually effect me anyway.</p><p>I don't understand how this can upset anyone by offering markets that do not have a local distributor a different option. The fact remains that we do not have access to the Retail Version as the appointed distributor is not bringing in the title. So you cannot upset the Retail Channel.</p><p>All we want is access to the one line of text (Activation key) that everyone else will get in the box. And the only solution that SOE can come up with is for us to pay $31.99 (Aus freight cost in US$) to have that 1 line of text sent half way around the world in the cargo hold of a plane.</p><p>I just don't get it ..........</p>

MonkeyBob
10-24-2008, 02:19 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>Kiara wrote:</cite></p><blockquote><p>Guys, I know it isn't what you want to hear, but it really isn't my call.  I'm sorry that it's this way, but I don't get to make that decision.</p></blockquote><p>Yep, I totally get the fact that this is not your call but these are not the Kiara Forums they are the EQ2 forums, please don't take any of this personally. Just forward this thread to the person that does make the decision, I would love to hear from them in this forum.</p><p>I have been playing since launch and I now have 3 accounts and like Monkeybob I play this game way too much. I hate to make statements that can be looked on as threats but I really hope you guys understand that everytime you do stuff like this you make people look at other options. It may not be me that gives up and leaves the games but anything that upsets customers and makes them quit this game will eventually effect me anyway.</p><p>I don't understand how this can upset anyone by offering markets that do not have a local distributor a different option. The fact remains that we do not have access to the Retail Version as the appointed distributor is not bringing in the title. So you cannot upset the Retail Channel.</p><p>All we want is access to the one line of text (Activation key) that everyone else will get in the box. And the only solution that SOE can come up with is for us to pay $31.99 (Aus freight cost in US$)<span style="font-size: medium;"> to have that 1 line of text sent half way around the world in the cargo hold of a plane.</span></p><p>I just don't get it ..........</p></blockquote><p>Not to mention environmentally unfriendly... doesn't SoE care about the environment <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

rollando
10-24-2008, 04:54 AM
<cite>Kiara wrote:</cite><blockquote><p>Okay.  Re:   I don't like bringing the bad news, but since we can't make them do what we want, it's either DD or work around them and order from other sources.  Sorry guys <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote> SOE has never found an half-decent distributor outside of the USA, thus losing many potential customers. Maybe it's time to find a new one ?

Boyar
10-24-2008, 01:29 PM
<p>I think that part of the problem is that nobody in Europe, Australia, NZ seems to want to sell boxed PC games anymore - back when I played UO, Electronic Arts was having a heck of a time finding overseas brick-and-mortar distributors.</p>

Marillion
10-24-2008, 03:17 PM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>I think that part of the problem is that nobody in Europe, Australia, NZ seems to want to sell boxed PC games anymore - back when I played UO, Electronic Arts was having a heck of a time finding overseas brick-and-mortar distributors.</p></blockquote><p>For the UK the only options they have is EB UK, or GAME.</p><p>The problem i bet everyone is running into now, is that everyone has "Online" also, and they have deals with Amazon. This probably is causing friction, as Amazon could very well be saying, yes they can have it in Bricks and Mortar. But we want the exclusive for online via amazon.co.uk, amazon.de, amazon.fr etc etc etc</p>

Banadux
10-24-2008, 05:05 PM
<p>The bear mount is in the boxed set to get customers to buy the game twice per account.  You buy one copy direct download to be online ASAP and a second copy to get the bear mount.</p><p>Here is what you should do instead, any purchase of the game allows you to collect 1 of the special items for your account. </p><p>Any direct download oOR retail box allows you to pick one (fictional example) for your account:</p><p>Black Pegasus (one per character)</p><p>White Unicorn (one per character)</p><p>Purple Zebra (one per character)</p><p>Now people in all countries are equal because they get the same choice since direct download is available everywhere.  Instead of paying for the game twice in shipping they'll simply buy the game twice (more money for SOE, instead of UPS) so they can claim two of those, or maybe even buy three games to have them all.  There is no reason you even have to stop at 3, Sony.  You'd still have happy customers, you'd still have your micro transactions going on, you'd still be selling people something they already own for the same price multiple times.  Sony profits, no customer groups are entirely screwed over.</p>

Thundy
10-24-2008, 08:02 PM
<p><cite>Kiara wrote:</cite></p><blockquote><p>Guys, I know it isn't what you want to hear, but it really isn't my call. I'm sorry that it's this way, but I don't get to make that decision.</p></blockquote><p>That's cool. How about an email address for someone who does, then?</p>

Syndic
10-25-2008, 11:36 AM
<p>I don't think you really need to worry about the brick and mortar retailers at all.  Sure you get the box on the shelves but you do realise that games like EQ2 get buried behind not only the latest FPSer but behind WoW and crammed into a corner becuase the rest of the shop is console.  You want more customers, concentrate on the DD.  What you save on the distribution put back into doing things like your Living Legacy and advertising on game sites.</p><p>The resaon games aren't stocked in Aus etc is becuase they took way toooooooo long to get here in the past, now the damage is done DD is the preferred method.  Embrace it Sony, shops outside the US are dead, especially in the MMO arena.</p>

MonkeyBob
10-27-2008, 04:47 PM
<p>According to this press release dated 2 weeks ago, the TSO expansion will be distributed widely:</p><p><a href="http://www.gamesindustry.biz/articles/everquest-ii-the-shadow-odyssey-eqii-bumper-pack-available-in-europe-on-november-18th-courtesy-of-koch-media">http://www.gamesindustry.biz/articl...y-of-koch-media</a></p><p>Why or how did this change?</p><p>I suggest that anyone who is disappointed/mad/angry at the distributors send an email or make a call to either:</p><p>Paul Bartholomew ( <a href="mailto:[email protected]">[email protected]</a>)</p><p>Pr Executive - Online Specialist Press</p><p>Tel: ++44 870 027 6530</p><p>or</p><p>Amy Curtin ( <a href="mailto:[email protected]">[email protected]</a>)</p><p>Head of Marketing and PR</p><p>Tel: ++44 870 027 6524</p>

MonkeyBob
10-27-2008, 04:55 PM
<p>I have sent the following brief email asking for information from the distributors:</p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Good morning Amy and Paul,</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I am one of many disaffected people who were looking forward to purchasing <strong>Everquest II : The Shadow Oddessy</strong> retail due to Sony Online Entertainment offering an in game bonus for purchasing this item in a retail store.</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">This article indicates that you would be distributed widely, including Europe, Australia and New Zealand.</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><a href="http://www.gamesindustry.biz/articles/everquest-ii-the-shadow-odyssey-eqii-bumper-pack-available-in-europe-on-november-18th-courtesy-of-koch-media">http://www.gamesindustry.biz/articl...y-of-koch-media</a></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Could you please inform me why the distributors (appears to be you) are no longer distributing this item to the countries listed?</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="color: #ffffff; font-family: Calibri;">Thanks in advance</span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"></span></span></p><p>Ill let you know the reply (if any).</p>

SystemOn
10-28-2008, 04:59 PM
<p>I was told in another thread that if i buy online at Direct to Drive (a digital copy), that this constitutes or is as good as a retail box,  so this would mean i would get a Mount?</p><p>It's reading things like this that make it so confusing:</p><p><span ><p>All Direct Download versions will come with</p><ul><li>Void beast house item</li><li>Legend of Norrath 'Painting: Taking Flight' loot card</li><li>Legend of Norrath Oathbreaker starter deck and Oathbreaker booster pack</li></ul>Hmm, no mount mentioned?????</span></p><p>SOE couldn't make things more confusing for example all the preorder today ads and you will get one of the following In game items, then come out later and tell us there is no preorder item. WoW!</p><p>Any retail key gets this and any online key gets that.</p><p>SOOO, to be absolutly sure, if i buy ONLINE at Direct to Drive (a DIGITAL copy), does this constitute as a RETAIL box, and will i get get a in game MOUNT?</p>

MonkeyBob
10-28-2008, 05:13 PM
No, you wont get the mount. Thats what people are upset about. SoE, in all their wisdom, decide to do a retail bonus (retail being bricks and mortar). The distributors (KochMedia) decide to shaft the playerbase by only distributing to the states and select few other countries. So, anyone outside the good ol' USA cant get the mount. I have decided to not buy this expansion. I have plenty of content that I can go play in. Sure, Ill miss out on some new scaling dungeons, and the "old" zones will be quiet for a while, but I can lvl an Alt if I get bored. Or, perhaps, start playing Warhammer... who knows?

Kiara
10-28-2008, 06:08 PM
<p><cite>SystemOn wrote:</cite></p><blockquote><p>I was told in another thread that if i buy online at Direct to Drive (a digital copy), that this constitutes or is as good as a retail box,  so this would mean i would get a Mount?</p><p>It's reading things like this that make it so confusing:</p><p><span><p>All Direct Download versions will come with</p><ul><li>Void beast house item</li><li>Legend of Norrath 'Painting: Taking Flight' loot card</li><li>Legend of Norrath Oathbreaker starter deck and Oathbreaker booster pack</li></ul>Hmm, no mount mentioned?????</span></p><p>SOE couldn't make things more confusing for example all the preorder today ads and you will get one of the following In game items, then come out later and tell us there is no preorder item. WoW!</p><p>Any retail key gets this and any online key gets that.</p><p>SOOO, to be absolutly sure, if i buy ONLINE at Direct to Drive (a DIGITAL copy), does this constitute as a RETAIL box, and will i get get a in game MOUNT?</p></blockquote><p>I was mistaken in the other thread... I had understood that D2D was selling retail box keys, as this is appears to not be the case, then, no.  Your options are to go to an actual physical store to pick up the retail version, or to go online and order the retail box and have it shipped.</p>

jolissa3
10-28-2008, 06:42 PM
<p><cite>MonkeyBobNz wrote:</cite></p><blockquote>I have decided to not buy this expansion. I have plenty of content that I can go play in. Sure, Ill miss out on some new scaling dungeons, and the "old" zones will be quiet for a while, but I can lvl an Alt if I get bored. Or, perhaps, start playing Warhammer... who knows?</blockquote><p>I am with you. For the first time since launch I have not raced out and pre-ordered for my 3 accounts. The retail bonus mess is a joke and the real surprise is that SOE is not going to do anything about it. I will finish off some of the old content that I have been neglecting for a while and decide my MMO future when I run out of things to do.   </p>

SystemOn
10-28-2008, 08:51 PM
<p>Guys, I’m seriously considering going even further and canceling altogether. This has turned into a gigantic headache, I have a too many other RL issues to deal with than to wonder what, when, why or how with this, preorder not to preorder well hang on there is no preorder, retail key digital key. I play this game when I can to relax, unwind and this isn’t relaxing. lol</p><p>Why would I want to buy a digital copy knowing that retail gets a mount? Instead of simplifying the process and let peeps decide how they would like to order we get this. I called several stores and all they can talk about is the 500 copies of wow they are getting in, they literally reply with "Ever-what?" and have no clue what I’m talking about and going to the store is so antiquated anyway.</p><p>Put it this way, if it was digital no brain’er I would have already clicked (ordered) and went on my merry way. Instead I’m “hovering” the cancel button.</p>

MonkeyBob
10-28-2008, 08:54 PM
Me too. SoE would already have my money. But as it stands at the moment, they are not going to get my money for this expansion at all.

Sikkem
10-29-2008, 01:06 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote>I have decided to not buy this expansion. I have plenty of content that I can go play in. Sure, Ill miss out on some new scaling dungeons, and the "old" zones will be quiet for a while, but I can lvl an Alt if I get bored. Or, perhaps, start playing Warhammer... who knows?</blockquote><p>I am with you. For the first time since launch I have not raced out and pre-ordered for my 3 accounts. The retail bonus mess is a joke and the real surprise is that SOE is not going to do anything about it. I will finish off some of the old content that I have been neglecting for a while and decide my MMO future when I run out of things to do.   </p></blockquote><p>Think I might go with you guys on this also.. Spent years being screwed over by SoE on EQ1 and after a long break decided to give EQ2 a try after hearing some good reports but it appears SoE is still screwing us over.</p><p>Just an fyi, I have tried buying it from numerous stores in the USA and UK and only EBGames (or the company that owns them and one of the other resellers) will send the item to Australia but to do this you have to have access to a fax machine and fax them  credit card statements wit hall your details on them.</p><p>WoW might not be as good a game but they treat customers better and sadly thats saying something.</p>

ke'la
10-29-2008, 08:17 AM
<p><cite>Sikkem wrote:</cite></p><blockquote><p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote>I have decided to not buy this expansion. I have plenty of content that I can go play in. Sure, Ill miss out on some new scaling dungeons, and the "old" zones will be quiet for a while, but I can lvl an Alt if I get bored. Or, perhaps, start playing Warhammer... who knows?</blockquote><p>I am with you. For the first time since launch I have not raced out and pre-ordered for my 3 accounts. The retail bonus mess is a joke and the real surprise is that SOE is not going to do anything about it. I will finish off some of the old content that I have been neglecting for a while and decide my MMO future when I run out of things to do.   </p></blockquote><p>Think I might go with you guys on this also.. Spent years being screwed over by SoE on EQ1 and after a long break decided to give EQ2 a try after hearing some good reports but it appears SoE is still screwing us over.</p><p>Just an fyi, I have tried buying it from numerous stores in the USA and UK and only EBGames (or the company that owns them and one of the other resellers) will send the item to Australia but to do this you have to have access to a fax machine and fax them  credit card statements wit hall your details on them.</p><p>WoW might not be as good a game but they treat customers better and sadly thats saying something.</p></blockquote><p>Maybe some trusting US players may find there own work around using Pay Pal, and thier local retailers.</p>

Zehl_Ice-Fire
10-29-2008, 11:24 AM
<p>I wish I had quit. I'd get a really cool cloak and $5 off.... for quitting ..... and not kept paying for 3 accounts all this time. Sorry but quitters who came back should not get anything special.</p>

Yask
10-29-2008, 02:18 PM
<p>I agree on both counts, the quitters getting stuff and the complete shambles of trying to get anything EQ2 related in the UK.  Do Americans know there is clean water and electric outside of their borders?</p>

valkry
10-29-2008, 03:01 PM
<p>Unfortunately, it seems we know, but just don't care... hangs her head that SoE can't seem to support the rest of the world better then it does.</p><p>One of two things should happen. Either SoE should provide a list of locations (by country) that are CONFIRMED by SoE to be taking 'retail version' pre-orders or they should give all non-US players the option to choose either reward.</p><p>While I don't like the confusion between brick & mortar vs digital pre-orders... at least in the US we have a choice (if we can find a game store w/o too many clueless clerks). There are enough ways that customer service nerfs the 'Non-US' EQ2 player (I'm looking at you "contests only open to US residents"). Its simple, if you can't make sure ALL of your customer can get <span style="text-decoration: underline;">equal access</span> to both rewards, then you need to give them the choice of either reward through the digital download format.</p>

daleg
10-29-2008, 04:11 PM
<p><cite>valkry wrote:</cite></p><blockquote><p>Unfortunately, it seems we know, but just don't care... hangs her head that SoE can't seem to support the rest of the world better then it does.</p><p>One of two things should happen. Either SoE should provide a list of locations (by country) that are CONFIRMED by SoE to be taking 'retail version' pre-orders or they should give all non-US players the option to choose either reward.</p><p>While I don't like the confusion between brick & mortar vs digital pre-orders... at least in the US we have a choice (if we can find a game store w/o too many clueless clerks). There are enough ways that customer service nerfs the 'Non-US' EQ2 player (I'm looking at you "contests only open to US residents"). Its simple, if you can't make sure ALL of your customer can get <span style="text-decoration: underline;">equal access</span> to both rewards, then you need to give them the choice of either reward through the digital download format.</p></blockquote><p>/agree 100%</p>

CyranoDK
10-29-2008, 06:50 PM
<p><cite>Zehl_Ice-Fire wrote:</cite></p><blockquote><p>I wish I had quit. I'd get a really cool cloak and $5 off.... for quitting ..... and not kept paying for 3 accounts all this time. Sorry but quitters who came back should not get anything special.</p></blockquote><p>I am a returning player myself. (I returned about 1 month to early to get the cloak *shrug*).</p><p>I agree with you. Quitters who came back should not get anything special (I sure as hell didn't expect to get anything).</p><p>Now people that stays.. THEY deserve to get something special! Afterall they are the ones that keeps SOE running.</p><p>SOE did kinda the same mistake in SWG. Giving new players cool (even gamealtering) stuff. Result? A lot of angry veteran players.</p><p>I for one am kinda angry too that returning players gets something here, but vets gets nothing.</p><p>Well there is the vet rewards, but returning players gets them too since they are counted from the activation date of the account, not hours played or subscribed time.</p><p>I just don't get why SOE rewards returning players (or new players) over their loyal customers. It only results in unsatisfied vets.</p><p>And about the digital vs. retail thing.</p><p>I don't get that either. Why make any difference between them? Some people prefere to have the disk, and some prefere to download it. Great to have both options, but why reward them differently?</p>

ke'la
10-29-2008, 08:12 PM
<p>I have said this many times already but I think unless they accually get something worth wilded from retailers, meaning a good amount of premium shelf space, then the retail box should not give people in-game items that digital copies do not. Giving phyical premiums like the pewter Dire Bear is fine, but not in game premiums. Now if giving something special in-game does net SoE lots of Premium Shelf space(end caps on central walkways or facing the door) then I would be all for giving away cool ingame items that are Retail only. As we know for a fact that this is not the case(Turbine will have locked up any scraps Blizzard left) this time around, I think that both premiums should be selectable by all... and if you want both buying mutliple codes will net you the ablity to choose again.</p>

The_Relic
10-30-2008, 11:26 AM
<p>Thanks for your post Valkry. Your concern for players outside the US illustrates one of the many reasons EQ2 is worth playing <em>in spite of</em> such problems: its very fine community.</p><p>Just to confuse matters my own UK pre-order with Play.com has mysteriously disappeared from my back order list. Now I don't know whether to re-order from them and risk getting two copies.</p><p>I'll just add that I really, really want a bear. I want to name it Nigel, take it everywhere with me and spread havoc wherever I go. I'm talking about real life here now, but to get one in EQ2 as well would be a bonus...</p>

XAvengerX
11-02-2008, 07:20 PM
<p>I for one am angry that SOE decided to give people who have quit the game, and returned under their offer (Living Legends) a $5 concession on The Shadow Odyssey, yet give long standing subscribers who have paid their subs every month for years absolutely diddly squat in terms of money off.</p><p>Also this All in One nonsense as the only way to get the new expansion needs to stop. I mean really is it too much to ask to have an The Shadow Odyssey only option, and say give us $5 off just like you did the Living Legacy people....</p><p>No, didnt think so ... <img src="/eq2/images/smilies/1069449046bcd664c21db15b1dfedaee.gif" border="0" /></p>

ke'la
11-03-2008, 01:41 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>I for one am angry that SOE decided to give people who have quit the game, and returned under their offer (Living Legends) a $5 concession on The Shadow Odyssey, yet give long standing subscribers who have paid their subs every month for years absolutely diddly squat in terms of money off.</p><p>Also this All in One nonsense as the only way to get the new expansion needs to stop. I mean really is it too much to ask to have an The Shadow Odyssey only option, and say give us $5 off just like you did the Living Legacy people....</p><p>No, didnt think so ... <img src="/eq2/images/smilies/1069449046bcd664c21db15b1dfedaee.gif" border="0" /></p></blockquote><p>If they did not include everything it would STILL cost $40. Why? because we are alreayd getting a discount for waiting a year for the expainsion instead of getting it every six months... How do I figure that? Well back befor they where once a year, the expainsions came out every 6 months and cost $30.00, that means to stay up to date it cost you $60.00 for the same development time... so in effect we are paying $20.00 less for the same amount of content as we got before... I seriously doupt they will discount it anymore then that...</p><p>As for the $5 off... you do realise in EVERY subscription based service New subscribers get a discount over existing subscribers.</p>

XAvengerX
11-03-2008, 05:15 AM
<p>I wondered how long it would be before the pro SOE crowd would come in and make this argument.</p><p>Stop trying to justify SOE's greed, you know as well as I do that the All in One packs are just a way to get more money out of people that dont need half of the software bundled with it.</p><p>Make all the excuses and justifications that you want ... I have heard them all before, many times. Disguising the old content as a "free deal" and charging people again for it is outrageous.</p><p>I have been playing for years and bought every expansion that was released, and I like a lot of people resent the way SOE continues to package the game as an All in One and make us pay again for the old content.</p><p>And the offering of $5 off to people who returned to the game and nothing to its existing long standing subscribers is just a slap in the face from SOE.</p>

ke'la
11-03-2008, 06:08 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>I wondered how long it would be before the pro SOE crowd would come in and make this argument.</p><p>Stop trying to justify SOE's greed, you know as well as I do that the All in One packs are just a way to get more money out of people that dont need half of the software bundled with it.</p><p>Make all the excuses and justifications that you want ... I have heard them all before, many times. Disguising the old content as a "free deal" and charging people again for it is outrageous.</p><p>I have been playing for years and bought every expansion that was released, and I like a lot of people resent the way SOE continues to package the game as an All in One and make us pay again for the old content.</p><p>And the offering of $5 off to people who returned to the game and nothing to its existing long standing subscribers is just a slap in the face from SOE.</p></blockquote><p>So SoE is a money grubing Devil incarnate, for giving away stuff, while giving a ton MORE...Yet, Blizzard and Turbine are Angels, because they don't, bundle thier past content with the new stuff... I think your reasoning is back as-ward.</p><p>SoE is NOT trying to sell the old content, nor do they claim that it is anything, but past content, they are advertizing and selling NEW content.</p><p>Also you can not claim in your wildest dreams that the content being added in this comming expainsion is not atleast as much content, in total as the combined content of KoS and DoF(total cost $60). You may not be happy with the balance of that content... but the content you can not ligitimatly say that either DoF or KoS had more in total... especally at launch.</p><p>BTW, SoE has sold expainsions only as stand alone... EoF and apparintly for a short time RoK where both available as stand alone and guess what they still cost $40.00... why? because they are charging for the work they did over the last 12 months.</p><p>The fact of the matter is $40.00 is the going rate for expainsions to MMOs that take atleast a year to develop. It is what Mines of Moria will cost and it is what Liench King will cost... only they do not come with the previous content meaning you first have to pay $20.00 for that content....Oh, I see what you want is them to price the All in One at $60.00, and then charge the "loyal" people $40.00, just like all the other MMO makers so you THINK you are getting a discount.</p>

XAvengerX
11-03-2008, 07:08 AM
<p>It really does not matter Ke'la, there is no point trying to tell me all that because some of us have been thinking this for a long time, and you wont change my mind for one.</p><p>No matter how much you try and defend how SOE markets their product to new players, returning players and veterans ... there will always be some who are upset with how they do it.</p><p>Offering returning players money off the new expansion, and not long time veterans who have bought every single expansion and subbed to the game for years is just a major slap in the face.</p>

dawy
11-03-2008, 08:02 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>It really does not matter Ke'la, there is no point trying to tell me all that because some of us have been thinking this for a long time, and you wont change my mind for one.</p><p>No matter how much you try and defend how SOE markets their product to new players, returning players and veterans ... there will always be some who are upset with how they do it.</p><p>Offering returning players money off the new expansion, and not long time veterans who have bought every single expansion and subbed to the game for years is just a major slap in the face.</p></blockquote><p>But the living legacy gave is vets the "gift of more players to play with"<img src="/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" /></p><p>But yeah i'm sorry you cant wash this one off..it stunk in the summer and it stinks now,vets got nothing out of the living legacy promo and to try and defend it is a little silly tbh.</p>

ke'la
11-03-2008, 10:01 PM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>It really does not matter Ke'la, there is no point trying to tell me all that because some of us have been thinking this for a long time, and you wont change my mind for one.</p><p>No matter how much you try and defend how SOE markets their product to new players, returning players and veterans ... there will always be some who are upset with how they do it.</p><p>Offering returning players money off the new expansion, and not long time veterans who have bought every single expansion and subbed to the game for years is just a major slap in the face.</p></blockquote><p>I am not saying it's not... If I was incharge I would have given a $5 off discount to all Online PreOrders, and givin the option of the void creature or the mount... or both for an addtional $5(see what I did there?<img src="/eq2/images/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" />). All I am saying is SoE is not charging you for the old stuff, they are just charging you the going rate for the new stuff... and giving the old stuff away for free.</p>

MonkeyBob
11-04-2008, 04:18 PM
<p><cite>MonkeyBobNz wrote:</cite></p><blockquote><p>I have sent the following brief email asking for information from the distributors:</p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Good morning Amy and Paul,</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I am one of many disaffected people who were looking forward to purchasing <strong>Everquest II : The Shadow Oddessy</strong> retail due to Sony Online Entertainment offering an in game bonus for purchasing this item in a retail store.</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">This article indicates that you would be distributed widely, including Europe, Australia and New Zealand.</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><a href="http://www.gamesindustry.biz/articles/everquest-ii-the-shadow-odyssey-eqii-bumper-pack-available-in-europe-on-november-18th-courtesy-of-koch-media">http://www.gamesindustry.biz/articl...y-of-koch-media</a></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Could you please inform me why the distributors (appears to be you) are no longer distributing this item to the countries listed?</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="color: #ffffff; font-family: Calibri;">Thanks in advance</span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"></span></p><p>Ill let you know the reply (if any).</p></blockquote><p>Overnight, I received the following from the Australasian distributors (RedAnt):</p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;" ><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I have been forwarded your email from our European partners. Firstly I would like to thank you for your email regarding Everquest 2. You are correct, unfortunately we won’t be distributing the game in Australia or New Zealand as a packaged product. As I am sure you are aware, this is available for download from SOE. Everquest 2 has proven to be a popular downloadable game, however doesn’t seem to have the same reciprocation for boxed sales. The vast majority of EQ2 fans seems to prefer to download the new versions as soon as they are available. So in essence, gamers in Australia and New Zealand (for the most part) prefer to download the game rather than purchase the boxed version, which is why EQ2 is only available as a download in ANZ.</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;" ><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;" ><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Please don’t hesitate to contact me should you wish to discuss further. Let me know if there is any way I can help you furthe</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"> </p><p><p>It is unclear if they understood the tact that SoE was taking with the retail bonus. I have asked the question, and will update this with the reply when (and if) I get it.</p></p>

Ciara52
11-04-2008, 05:00 PM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>I for one am angry that SOE decided to give people who have quit the game, and returned under their offer (Living Legends) a $5 concession on The Shadow Odyssey, yet give long standing subscribers who have paid their subs every month for years absolutely diddly squat in terms of money off.</p><p>Also this All in One nonsense as the only way to get the new expansion needs to stop. I mean really is it too much to ask to have an The Shadow Odyssey only option, and say give us $5 off just like you did the Living Legacy people....</p><p>No, didnt think so ... <img src="/eq2/images/smilies/1069449046bcd664c21db15b1dfedaee.gif" border="0" /></p></blockquote><p>I guess I'm not sure why you think that's such a big deal.  A lot of companies do the same thing with subscriptions.  Magazines, books.  I get the "please come back you get x amount of free stuff all the time." </p><p>For RoK it was a big draw for my friend to start EQ because everything was in it.   All inclusive is a good idea overall.</p><p>I think it's wrong that outside of the US people have such a hard time getting the retail box.  If anything is unfair that is.</p><p>But 40$ bucks or a 5 buck discount?  /shrug   It's not a bank breaker and if it is well then maybe money shouldn't be spent on a game.</p>

todamgoood4U
11-04-2008, 05:09 PM
<p><cite>Yaskel wrote:</cite></p><blockquote><p>I agree on both counts, the quitters getting stuff and the complete shambles of trying to get anything EQ2 related in the UK.  Do Americans know there is clean water and electric outside of their borders?</p></blockquote><p>I'm seriously offended at some of the comments in this post concerning Americans in general but this comment is completely out of hand.  Being an American myself, I DO know there is clean water and electric outside our borders, but what does that have to do with Sony and your crying about equality?</p>

feldon30
11-04-2008, 05:23 PM
<p>This whole thread boils down to: NOBODY CARES ABOUT THE BOXED VERSION. NOT GameStop NOT Best Buy NOT Circuit City NOT Amazon NOT Wal-Mart NOT any European or Australia or New Zealand RETAILER NOT anyone who actually plays EQ2 The only people who care about the boxed version are: - Sony Online Entertainment Marketing Department - Sony Software Distribution Department Please make DirectDownload the preferred method by putting the Bear Mount in the DD or make it a $5 extra. You're already going towards microtransactions anyway right? And please put up a Paypal order page so for $8-10 we can get the pewter model if we want. And while you're at it, put some more cool extras like EQ2 T-Shirts, updated cloth EQ2 world map, etc. At FanFaire, you had stacks of awesome EQ1 extras but almost nothing for EQ2 players. I wanted to buy all kinds of EQ2 tsotskes but no luck. I'm seriously considering buying one of those Billy dolls made by a fellow gameplayer.</p>

Maroger
11-04-2008, 06:03 PM
<p>I really think that SOE should give players who buy the expansion (either DD or Box) both the void beast and that Dire Bear. It really isn't that big a deal to give ALL players who get the expansion both items.</p>

ke'la
11-04-2008, 06:07 PM
<p><cite>feldon30 wrote:</cite></p><blockquote><p>This whole thread boils down to: NOBODY CARES ABOUT THE BOXED VERSION. NOT GameStop NOT Best Buy NOT Circuit City NOT Amazon NOT Wal-Mart NOT any European or Australia or New Zealand RETAILER NOT anyone who actually plays EQ2 The only people who care about the boxed version are: - Sony Online Entertainment Marketing Department - Sony Software Distribution Department Please make DirectDownload the preferred method by putting the Bear Mount in the DD or make it a $5 extra. You're already going towards microtransactions anyway right? And please put up a Paypal order page so for $8-10 we can get the pewter model if we want. And while you're at it, put some more cool extras like EQ2 T-Shirts, updated cloth EQ2 world map, etc. <span style="color: #ff9900;">At FanFaire, you had stacks of awesome EQ1 extras but almost nothing for EQ2 players. I wanted to buy all kinds of EQ2 tsotskes but no luck. I'm seriously considering buying one of those Billy dolls made by a fellow gameplayer.</span></p></blockquote><p>I have to say aside from the shouting... I have to agree with this post... especally the Yellow text... print up some EQ2 logoed stuff and we will pay you to advertise your game for you. I would love to get some neat looking RL stuff taged with the EQ2 logo... heck to date the only eq2 things I have are Butcherblock and Highkeep buttons that I think where left over from the first fan faire that featured EQ2... and I got those at FF'07 I didn't see anything made for SoE that was EQ2 related at FF'08.</p>

Despak
11-05-2008, 06:31 AM
<p><cite>MonkeyBobNz wrote:</cite></p><blockquote><p>Overnight, I received the following from the Australasian distributors (RedAnt):</p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I have been forwarded your email from our European partners. Firstly I would like to thank you for your email regarding Everquest 2. You are correct, unfortunately we won’t be distributing the game in Australia or New Zealand as a packaged product. As I am sure you are aware, this is available for download from SOE. Everquest 2 has proven to be a popular downloadable game, however doesn’t seem to have the same reciprocation for boxed sales. The vast majority of EQ2 fans seems to prefer to download the new versions as soon as they are available. So in essence, gamers in Australia and New Zealand (for the most part) prefer to download the game rather than purchase the boxed version, which is why EQ2 is only available as a download in ANZ.</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Please don’t hesitate to contact me should you wish to discuss further. Let me know if there is any way I can help you furthe</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"> </p><p><p>It is unclear if they understood the tact that SoE was taking with the retail bonus. I have asked the question, and will update this with the reply when (and if) I get it.</p></p></blockquote><p>I love this.  The usual braindead response from some no-hoper with a script.  So, in essence, what SoE's official word is; F U to the rest of world.  The retail boxed set with the useful item is actually <strong>ONLY AVAILABLE FOR AMERICANS AND POSSIBLY CANADIANS.</strong></p><p>I know it would be too much to ask for SoE to actually stop feeding people bull and finally be honest from day one; but hey!</p>

XAvengerX
11-05-2008, 07:06 AM
<p><cite>Ciara52 wrote:</cite></p><blockquote><p>But 40$ bucks or a 5 buck discount?  /shrug   It's not a bank breaker and if it is well then maybe money shouldn't be spent on a game.</p></blockquote><p>Its not the money its the principle that long standing veterans with years of EQ2 subs are treated worse than people who return to the game and have been playing other titles over the last few years.</p><p>Besides whats wrong with shopping around and trying to get the best deal? .... Some people don't just whip out their credit card and pay for the first thing they see, only to find out you can get it cheaper from somewhere else a few days later <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

ke'la
11-05-2008, 07:25 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote><p>Overnight, I received the following from the Australasian distributors (RedAnt):</p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I have been forwarded your email from our European partners. Firstly I would like to thank you for your email regarding Everquest 2. You are correct, unfortunately we won’t be distributing the game in Australia or New Zealand as a packaged product. As I am sure you are aware, this is available for download from SOE. Everquest 2 has proven to be a popular downloadable game, however doesn’t seem to have the same reciprocation for boxed sales. The vast majority of EQ2 fans seems to prefer to download the new versions as soon as they are available. So in essence, gamers in Australia and New Zealand (for the most part) prefer to download the game rather than purchase the boxed version, which is why EQ2 is only available as a download in ANZ.</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small; font-family: Calibri; color: #ffffff;"> </span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Please don’t hesitate to contact me should you wish to discuss further. Let me know if there is any way I can help you furthe</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"> </p><p>It is unclear if they understood the tact that SoE was taking with the retail bonus. I have asked the question, and will update this with the reply when (and if) I get it.</p></blockquote><p>I love this.  The usual braindead response from some no-hoper with a script.  So, in essence, what SoE's official word is; F U to the rest of world.  The retail boxed set with the useful item is actually <strong>ONLY AVAILABLE FOR AMERICANS AND POSSIBLY CANADIANS.</strong></p><p>I know it would be too much to ask for SoE to actually stop feeding people bull and finally be honest from day one; but hey!</p></blockquote><p>I guess you did not read WHO the responce was from... It is the person SoE contracted to destribute the game that is saying F U at this point it is too late for SoE to do anything about it.</p><p>That said SoE should have made shure the people responcable for distributing it accually do what they are contracted to do... or fine them heafty sums of money... but that is something between SoE legal and the Distributer.</p>

Despak
11-05-2008, 08:38 AM
<p><cite>kela wrote:</cite></p><blockquote>{0}</blockquote><p>No, I saw who it is from. </p><p>However the issue is also about the mount only being available in a some box that's pretty much only available to Americans.  SoE employ the distributors, SoE refuse to recognise the fact that distribution is crap, SoE refuse to make the mount available to DD people that have no choice but to download; so therefore in my opinion it is SoE saying F U to the rest of the world.</p>

Kaiwolf
11-05-2008, 05:57 PM
<p>Have fun with the next expansion.  I just closed my access account.  I've played with Sony alot over the years.  I have characters in EQ1 (all expansions), SWG (all expansions), Pirates, Planetside, Matrix (Shudder) Vanguard and EQ2.</p><p>In the early days I had to endure days and weeks downloading EQ1 digital content on a 56k modem - an expansion that I probably wouldn't even play.  I only recently got a decent ADSL connection last year and its been great.  But you know what I don't want to have to download another digital download expansion.  I live in a 3rd world country called New Zealand.  I have a datacap to worry about.  I want a shiney DVD that I can file away again incase I want to reinstall my OS, I want the little extras you get with the boxset.</p><p>Just last night I thought about closing some of my other other online accounts like Tabula Rasa and WAR, but I have decided nah why not just close this account,  its been sucking money out of my bank account for years and years and its time to free up some harddrive space.  So I closed it.</p><p>Anyway have fun, with your bears and shadow creatures.  Been fun, just not anymore.</p>

MonkeyBob
11-05-2008, 06:25 PM
[Removed for Content]. There goes my favourite guildy. How many more are going to go before SoE wakes up and smells the coffee?

Maroger
11-05-2008, 09:58 PM
<p><cite>MonkeyBobNz wrote:</cite></p><blockquote>[Removed for Content]. There goes my favourite guildy. How many more are going to go before SoE wakes up and smells the coffee?</blockquote><p>Well Amazon.com woke up and smelled the coffee:</p><p>I found this new service offerered by Amazon:</p><h2>Introducing: International Direct by Amazon!</h2><p><img src="http://g-ecx.images-amazon.com/images/G/01/ida/intl-direct-icon_110._V46887543_.gif" border="0" width="110" height="89" align="left" /> International Direct is a great way to send gifts overseas or purchase that hard to find item. Delivered direct to your door! International Direct offers Amazon customers a unique service: providing duty and tax estimation during checkout and customs clearance by the courier on your behalf. Your order arrives at your door without surprise duty charges or hassles.</p><p>The standard shipping for a video game to Australia is $4.99 -- standard service.</p><p>You might want to check it out and see if you can get the boxed version via Amazon.com US.</p>

jolissa3
11-05-2008, 11:22 PM
<p><cite>Maroger wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote>[Removed for Content]. There goes my favourite guildy. How many more are going to go before SoE wakes up and smells the coffee?</blockquote><p>Well Amazon.com woke up and smelled the coffee:</p><p>I found this new service offerered by Amazon:</p><h2>Introducing: International Direct by Amazon!</h2><p><img src="http://g-ecx.images-amazon.com/images/G/01/ida/intl-direct-icon_110._V46887543_.gif" border="0" width="110" height="89" align="left" /> International Direct is a great way to send gifts overseas or purchase that hard to find item. Delivered direct to your door! International Direct offers Amazon customers a unique service: providing duty and tax estimation during checkout and customs clearance by the courier on your behalf. Your order arrives at your door without surprise duty charges or hassles.</p><p>The standard shipping for a video game to Australia is $4.99 -- standard service.</p><p>You might want to check it out and see if you can get the boxed version via Amazon.com US.</p></blockquote><p>Thanks for the feedback but what you probably dont realise is that distribution agreements stop a lot of software from being shipped internationally.</p><p>Screenie below is the message I get when I try to place an international order to Australia. Also the $4.99 service (from memory) is the slow boat option, I would not be that keen on sitting on the sidelines for 3 weeks waiting for it to arrive while everyone else is running around enjoying the new content. Remember all we need is the Key, the box can be thrown in the bin for all I care. Does not matter anyway because we cannot get it shipped to Australia.</p><p><img src="http://i229.photobucket.com/albums/ee300/jolissa_album/amazon.jpg" width="774" height="617" /></p>

ke'la
11-05-2008, 11:28 PM
<p><cite>Maroger wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote>[Removed for Content]. There goes my favourite guildy. How many more are going to go before SoE wakes up and smells the coffee?</blockquote><p>Well Amazon.com woke up and smelled the coffee:</p><p>I found this new service offerered by Amazon:</p><h2>Introducing: International Direct by Amazon!</h2><p><img src="http://g-ecx.images-amazon.com/images/G/01/ida/intl-direct-icon_110._V46887543_.gif" border="0" width="110" height="89" align="left" /> International Direct is a great way to send gifts overseas or purchase that hard to find item. Delivered direct to your door! International Direct offers Amazon customers a unique service: providing duty and tax estimation during checkout and customs clearance by the courier on your behalf. Your order arrives at your door without surprise duty charges or hassles.</p><p>The standard shipping for a video game to Australia is $4.99 -- standard service.</p><p>You might want to check it out and see if you can get the boxed version via Amazon.com US.</p></blockquote><p>I don't think that will work... I just tried using a Mad up address(real street though) to New Zeland and it would not let me ship do to "Access Restrictions".</p><p>IMO what they should do is just give D2D's Aus/EU service(or it's equivilant) the retail code and be done with it... still does not help those that like holding the phycial box... but it's to late at this stage to do anything about it... I would however require any Distributer in the future to offer sell boxed versions of the game in stores.</p>

Spyderbite
11-05-2008, 11:57 PM
<p>I'll pre-order a copy for anyone that wants one over in Europe. Must have PayPal in order to cover the charges of course. And, I'm sure just about anyone can vouch for me. I'm not going anywhere. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p><p>Disclaimer: This is a personal offer and has nothing to do with the websites I'm associated with.</p>

ke'la
11-06-2008, 02:34 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>I'll pre-order a copy for anyone that wants one over in Europe. Must have PayPal in order to cover the charges of course. And, I'm sure just about anyone can vouch for me. I'm not going anywhere. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>Disclaimer: This is a personal offer and has nothing to do with the websites I'm associated with.</p></blockquote><p>Websites accually associate themselfs with a rat like you? <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /></p>

Despak
11-06-2008, 07:06 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>I'll pre-order a copy for anyone that wants one over in Europe. Must have PayPal in order to cover the charges of course. And, I'm sure just about anyone can vouch for me. I'm not going anywhere. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p><p>Disclaimer: This is a personal offer and has nothing to do with the websites I'm associated with.</p></blockquote><p>Very generous of you, thanks.  I may be in touch in the next week if you are still open to the offer. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p>

Echapper
11-06-2008, 09:23 AM
<p>What irks me is that Sony know its happening, its not there fault and I recognise that, its RedAnts' BUT... since Sony DO know, if they just tell us to pay more money or go without the bear cub and take the DD option there latterly saying they don’t care about AU customers.</p><p>I appreciate that they want to sell boxed versions etc. but we have a legitimate problem humouring that in Aus. All they have to do is let AU players buy the DD version then send in a request for the mount etc. Once they receive that they can check the billing address from the credit card used on that account. If that’s AUS there’s a fair chance the player is in AUS. This way they still force those people with a choice to make that choice but don’t penalise AU players for having a poor distributor.</p><p>If AU players still want the figurine and a shiny box then there’s still a problem but the majority of people in this and all the other threads I am finding on this issue don’t care about that. They are just after the in-game items.</p> <p>Its not perfect but solving 90% of customer’s problems is better than 0%, no?</p><p>EDIT: P.S. just realised game cards would be a bigger issue. I’m betting that the actual number on the card will tell Sony where it was bought (at least country if not more specific). If not then it’s still better to help some players than none!</p>

Maroger
11-06-2008, 11:34 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>Maroger wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote>[Removed for Content]. There goes my favourite guildy. How many more are going to go before SoE wakes up and smells the coffee?</blockquote><p>Well Amazon.com woke up and smelled the coffee:</p><p>I found this new service offerered by Amazon:</p><h2>Introducing: International Direct by Amazon!</h2><p><img src="http://g-ecx.images-amazon.com/images/G/01/ida/intl-direct-icon_110._V46887543_.gif" border="0" width="110" height="89" align="left" /> International Direct is a great way to send gifts overseas or purchase that hard to find item. Delivered direct to your door! International Direct offers Amazon customers a unique service: providing duty and tax estimation during checkout and customs clearance by the courier on your behalf. Your order arrives at your door without surprise duty charges or hassles.</p><p>The standard shipping for a video game to Australia is $4.99 -- standard service.</p><p>You might want to check it out and see if you can get the boxed version via Amazon.com US.</p></blockquote><p>Thanks for the feedback but what you probably dont realise is that distribution agreements stop a lot of software from being shipped internationally.</p><p>Screenie below is the message I get when I try to place an international order to Australia. Also the $4.99 service (from memory) is the slow boat option, I would not be that keen on sitting on the sidelines for 3 weeks waiting for it to arrive while everyone else is running around enjoying the new content. Remember all we need is the Key, the box can be thrown in the bin for all I care. Does not matter anyway because we cannot get it shipped to Australia.</p><p><img src="http://i229.photobucket.com/albums/ee300/jolissa_album/amazon.jpg" width="774" height="617" /></p></blockquote><p>Sony and or Koch need to lift that geographical restriction with Amazon. .Bug them to lift the restriction.</p>

jolissa3
11-06-2008, 05:56 PM
<p><cite>Maroger wrote:</cite></p><blockquote><p>Sony and or Koch need to lift that geographical restriction with Amazon. .Bug them to lift the restriction.</p></blockquote><p>Will not happen, SOE simply do not care about the Australian market, I guess we must not be big enough to make a difference.</p>

Spyderbite
11-07-2008, 12:34 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>Very generous of you, thanks.  I may be in touch in the next week if you are still open to the offer. <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p></blockquote><p>It's something that anyone could easily do for a fellow player. Doesn't seem generous to me, seems like an obligation to help the community. But, that's how I roll. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

Spyderbite
11-07-2008, 12:42 AM
<p><cite>kela wrote:</cite></p><blockquote><span >Websites accually associate themselfs with a rat like you? <img src="../images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></span></blockquote><p>Can you believe it? I've abused Calthine long enough that I guess she and those in the Zam camp felt it was safer to have me in their camp rather than released without supervision. XD</p>

Calthine
11-07-2008, 03:23 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>kela wrote:</cite></p><blockquote><span>Websites accually associate themselfs with a rat like you? <img src="../images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></span></blockquote><p>Can you believe it? I've abused Calthine long enough that I guess she and those in the Zam camp felt it was safer to have me in their camp rather than released without supervision. XD</p></blockquote><p>We generously allow Spydie to hang out with us, that we may toss out cheese to distract him as a service to the Community <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

ke'la
11-07-2008, 02:37 PM
<p><cite>Calthine wrote:</cite></p><blockquote><p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>kela wrote:</cite></p><blockquote><span>Websites accually associate themselfs with a rat like you? <img src="../images/smilies/69934afc394145350659cd7add244ca9.gif" border="0" /></span></blockquote><p>Can you believe it? I've abused Calthine long enough that I guess she and those in the Zam camp felt it was safer to have me in their camp rather than released without supervision. XD</p></blockquote><p>We generously allow Spydie to hang out with us, that we may toss out cheese to distract him as a service to the Community <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>And the community thanks you. <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></p>

Lilj
11-07-2008, 03:32 PM
<p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>Maroger wrote:</cite></p><blockquote><p>Sony and or Koch need to lift that geographical restriction with Amazon. .Bug them to lift the restriction.</p></blockquote><p>Will not happen, SOE simply do not care about the Australian market, I guess we must not be big enough to make a difference.</p></blockquote><p>It's not the Australian market, it's the whole market outside the US. I also checked Amazon, and it says under the game, it can only be sold in the U.S. </p><p>So this problem is not only an Australian/NZ one, it's really is all outside the U.S. at this point. I think we should work together, instead of thinking it is a Australian or European problem. It affects all gamers outside the US.</p><p>So it makes it rather absurd to be told be some SoE people that we can just order it from the US, when in reality we can't. Even if I accepted to pay taxes, shipment and wait 4 weeks for it, I'm not able to.</p><p>Copied from Amazion.com:</p><h2>Product Details</h2> <ul><li><strong>Shipping: </strong>Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.</li><li><strong>ASIN:</strong> B001EPZD6Q</li><li><strong>Media:</strong> DVD-ROM</li><li><strong> Release Date:</strong> November 18, 2008</li></ul>

Oxie
11-07-2008, 04:23 PM
<p>Last week, I went into my local Gamestop store and put in a preorder for TSO. I asked the (clueless) guy behind the counter about the preorder fluff stuff, and he was like "check in next Monday/Tuesday to see if it came in. I checked on Tuesday with a phonecall, and still nothing had arrived at the store.</p><p>As of this Friday afternoon (2:15 EST), Gamestop 1800 number folks had no idea about anything preorder for TSO. Their website mentions NOTHING about getting any freebie fluff stuff for a preorder. I told the guy that LAST WEEK, their website said something about the stupid pewter direbear and the ingame direbear. He goes to SOE's website (linked below), and he's like "well, I do see links and something mentioned on SOE's website about it, but when I click the links to go to the Gamestop/EB Games sites to preorder, that free stuff is no longer showing up." I could order from Amazon.com, which is STILL offering the free stuff, but I'm to the point of just going with digital download.</p><p>THIS SAME CRAP WITH PREORDER FLUFF HAPPENED LAST YEAR WHEN RoK CAME OUT.</p><p><a href="http://everquest2.station.sony.com/buyNow.vm">http://everquest2.station.sony.com/buyNow.vm</a></p><p>I'm already being told that the preorder won't even be at the store on the 18th, and it *MAYBE* at the store on the 19th, and the free preorder crap MAY OR MAY NOT be with it. If that is going to be the case, I might as well just do the digital download and get something for a preorder.</p>

Spyderbite
11-07-2008, 10:16 PM
<p><cite>Liljna wrote:</cite></p><blockquote><p>So this problem is not only an Australian/NZ one, it's really is all outside the U.S. at this point. I think we should work together, instead of thinking it is a Australian or European problem. It affects all gamers outside the US.</p></blockquote><p>Doing my part. Have ordered 8 copies so far for folks over seas. Besides getting beaucoup bonus points on my bank card, I'm getting a chance to help a few people so they don't miss out on the pre-order goodies. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></p>

Lilj
11-07-2008, 11:51 PM
<p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>Liljna wrote:</cite></p><blockquote><p>So this problem is not only an Australian/NZ one, it's really is all outside the U.S. at this point. I think we should work together, instead of thinking it is a Australian or European problem. It affects all gamers outside the US.</p></blockquote><p>Doing my part. Have ordered 8 copies so far for folks over seas. Besides getting beaucoup bonus points on my bank card, I'm getting a chance to help a few people so they don't miss out on the pre-order goodies. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>Yeah, and it is very nice of you Spyder, it really is.</p><p>But you can't help us all, and besides I would really like SoE to wake up and stop making messes like this one. I want them to improve and make something more fair next year (and make a better deal with the distributor too).</p><p>I would really like that this year to be the last year with these kind of problems.</p>

ke'la
11-08-2008, 01:35 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>Last week, I went into my local Gamestop store and put in a preorder for TSO. I asked the (clueless) guy behind the counter about the preorder fluff stuff, and he was like "check in next Monday/Tuesday to see if it came in. I checked on Tuesday with a phonecall, and still nothing had arrived at the store.</p><p>As of this Friday afternoon (2:15 EST), Gamestop 1800 number folks had no idea about anything preorder for TSO. Their website mentions NOTHING about getting any freebie fluff stuff for a preorder. I told the guy that LAST WEEK, their website said something about the stupid pewter direbear and the ingame direbear. He goes to SOE's website (linked below), and he's like "well, I do see links and something mentioned on SOE's website about it, but when I click the links to go to the Gamestop/EB Games sites to preorder, that free stuff is no longer showing up." I could order from Amazon.com, which is STILL offering the free stuff, but I'm to the point of just going with digital download.</p><p>THIS SAME CRAP WITH PREORDER FLUFF HAPPENED LAST YEAR WHEN RoK CAME OUT.</p><p><a href="http://everquest2.station.sony.com/buyNow.vm">http://everquest2.station.sony.com/buyNow.vm</a></p><p>I'm already being told that the preorder won't even be at the store on the 18th, and it *MAYBE* at the store on the 19th, and the free preorder crap MAY OR MAY NOT be with it. If that is going to be the case, I might as well just do the digital download and get something for a preorder.</p></blockquote><p>There are NO pre-order stuff for Retail... there ARE a limited number of "Stupid Pewter Direbear", so the earlier you get a copy the better change you have at getting that. However, ALL retail Box Copies WILL get you the Direbear in game pet... even if you order it 2 weeks befor the NEXT expainsion ( though why you would do that I don't know <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /> ).</p>

ke'la
11-08-2008, 01:37 AM
<p><cite>Liljna wrote:</cite></p><blockquote><p><cite>[email protected] wrote:</cite></p><blockquote><p><cite>Liljna wrote:</cite></p><blockquote><p>So this problem is not only an Australian/NZ one, it's really is all outside the U.S. at this point. I think we should work together, instead of thinking it is a Australian or European problem. It affects all gamers outside the US.</p></blockquote><p>Doing my part. Have ordered 8 copies so far for folks over seas. Besides getting beaucoup bonus points on my bank card, I'm getting a chance to help a few people so they don't miss out on the pre-order goodies. <img src="/eq2/images/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" /></p></blockquote><p>Yeah, and it is very nice of you Spyder, it really is.</p><p>But you can't help us all, and besides I would really like SoE to wake up and stop making messes like this one. I want them to improve and make something more fair next year (and make a better deal with the distributor too).</p><p>I would really like that this year to be the last year with these kind of problems.</p></blockquote><p>I totally agree and it is something we, both those of us in the US that want to support all players, and those outside the US need to keep on SoE even after this expainsion is long out.</p>

Zabjade
11-09-2008, 07:05 PM
<p><span style="color: #00cc00;">One Question Kai, If your Character is already 80, does the pet start out as a mount or do you have to level it up independantly?</span></p>

ke'la
11-09-2008, 07:43 PM
<p><cite>Zabjade wrote:</cite></p><blockquote><p><span style="color: #00cc00;">One Question Kai, If your Character is already 80, does the pet start out as a mount or do you have to level it up independantly?</span></p></blockquote><p>The why it was described I would say it is based on the level you are when you cast it... much like a Summoner pet is(between upgrades of the spell), so at level 10 you would case the level 10 mount and at level 80 you would cast the level 80 mount.</p>

Zabjade
11-10-2008, 02:17 PM
<p><span style="color: #00cc00;">Hmmm, I was hopeing that I could see it as a pet before it becoming a mount...Still could do it with a younger alt...</span></p>

Magickalprincess
11-10-2008, 04:28 PM
<p>I'm pretty bummed sitting here in the US too. In wonderful Cali-land, home of SOE, I still can't get a retail copy of TSO on the day of update. I had no problems for 3 expansions, then all of a sudden stealth like last year I go to the store and no RoK on release date, despite my phonecall the day before saying I would have it. This year at least I'm getting the truth when I look at pre-ordering, that it won't be available until the 19th, but I'm still a sad dwarfy. I don't really have an option if I want to see the new stuff along with everyone else. And my bf, bless his heart, doesn't want to sit through what he had to last year when he had a hysterical gf just about crying cuz I couldn't play and start crafting, so he sat around patiently while I got a digital download day of release. So we're both going digital download. No dire bears here. I don't understand how SOE can't control distribution of their expansions..it's a standard part of contracts......so sorry, not just you non-US people getting the back side of customer service...... <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></p>

MonkeyBob
11-10-2008, 05:23 PM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>I'm pretty bummed sitting here in the US too. In wonderful Cali-land, home of SOE, I still can't get a retail copy of TSO on the day of update. I had no problems for 3 expansions, then all of a sudden stealth like last year I go to the store and no RoK on release date, despite my phonecall the day before saying I would have it. This year at least I'm getting the truth when I look at pre-ordering, that it won't be available until the 19th, but I'm still a sad dwarfy. I don't really have an option if I want to see the new stuff along with everyone else. And my bf, bless his heart, doesn't want to sit through what he had to last year when he had a hysterical gf just about crying cuz I couldn't play and start crafting, so he sat around patiently while I got a digital download day of release. So we're both going digital download. No dire bears here. I don't understand how SOE can't control distribution of their expansions..it's a standard part of contracts......so sorry, not just you non-US people getting the back side of customer service...... <img src="/eq2/images/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" /></p></blockquote><p>I feel for you, I really do. It's hard enough trying to get a box outside of the USA, let alone within. On these boards there a multitudes of stories of people having trouble buying it.</p><p>Maybe now, when people cant even buy it in the USA, SoE will wake up and say "well, that failed, we have a bunch of annnoyed (stronger words will get nerfed) people, we have people leaving the game because of a decision we made, and thats not good - for the game, or our wallets... hmmm how can we fix it? I know! give them the option of the mount or pet with the DD!"</p><p>I dont understand how SoE can have so little control over the distribution. I would have thought that they would have specified certain countries, and then relaxed the control over the shipping from places like Amazon where it was not going to be shipped.</p><p>I was lucky - I managed to get a friend to order me a retail copy from the USA so that I know I'l get the bear mount. But a lot of people are not so lucky - apparently not even people in the USA!!!</p>

greenmantle
11-10-2008, 11:14 PM
<p>There have been hicups with expansions before  but i would have to say the marketing department  has been as usefull as mamaries on a male bovine during this release.</p><p> People from all over the world saying they cant get the expansion by pre order companies that appear to have a trade relationship with SOE , after all their logos are on the web site to order saying nope we dont stock it, no you cant pre order, no you dont get the frebies sorry we had some ran out, now some places you cant even buy the advanced order in the US for god sakes.</p><p>Sony is a world wide marketing giant and customers that want to buy the product are being told at multiple locations nah dont sell it. Some one stuffed up big time and needs thier proverbial on the carpet.</p><p>You tell us we have to by a box to get the good items because if you dont put some thing good in it they wont stock it.</p><p>NEW FLASH EINSTIEN THEY DONT STOCK IT ANY WAY.</p><p>Just release one version make it on line and save us all a ton of grief or sack the sales staff and hire some one from pepsi that knows what their doing.</p>

ke'la
11-10-2008, 11:28 PM
<p><cite>greenmantle wrote:</cite></p><blockquote><p>There have been hicups with expansions before  but i would have to say the marketing department  has been as usefull as mamaries on a male bovine during this release.</p><p> People from all over the world saying they cant get the expansion by pre order companies that appear to have a trade relationship with SOE , after all their logos are on the web site to order saying nope we dont stock it, no you cant pre order, no you dont get the frebies sorry we had some ran out, now some places you cant even buy the advanced order in the US for god sakes.</p><p>Sony is a world wide marketing giant and customers that want to buy the product are being told at multiple locations nah dont sell it. Some one stuffed up big time and needs thier proverbial on the carpet.</p><p>You tell us we have to by a box to get the good items because if you dont put some thing good in it they wont stock it.</p><p>NEW FLASH EINSTIEN THEY DONT STOCK IT ANY WAY.</p><p>Just release one version make it on line and save us all a ton of grief or sack the sales staff and hire some one from pepsi that knows what their doing.</p></blockquote><p>I am not sure Marketing is to blame on this one... though they have more then enough to answer for themselfs... I think distrabution is a differant department, and I think they should be serverly repremandied for thier failers to get the product into the hands of those who want it.</p>

ProperPiper
11-11-2008, 12:46 AM
<p>Here we are...8 days out and my gf, her son and I are all out in the cold without our preorders. Within an hour drive from our house, we have 2 stores for games (Walmart doesn't count, because they have for the last few expansions not even stocked EQ2) a Gamestop and a Best Buy. Walk in to Gamestop to be told by their store manager that they don't carry 2nd rate games and that what we really want is WoW. Then walk in to Best Buy and talk to several idiots (managers included) that say that Best Buy will never carry EQ2 because it's junk and that we should play WoW. Hmmmm....notice the reaccuring theme? Not to mention that the one MMO that Walmart always has on the shelf is WoW. </p><p>Not sure what we're gonna do at this point. None of us want the void beast "pet", we want the dire bear.</p>

AKAKIARu
11-12-2008, 04:24 AM
<p>Well, here's my 2cp.</p><p>I preordered the box several weeks ago at my local GameCrazy(That's the one affiliated with Hollywood Video).</p><p>No problems there. Whoop-De do.</p><p>However, It pisses me off to see the way SOE is dealing with this. As far as I can tell, they are using an angry consumerbase *anyone unable to get the 'cool stuff'* as a method to get EQ2 on shelves... Free advertising?</p><p>Additionally, the traditionally accepted way is to reward D2D downloading more than the retail box- It costs less to have people download than to have to make a box, etc.</p><p>So- I propose th following.</p><p>1st - SoE stop using angry consumers as tools</p><p>2nd This is the simple part. Make the /claim item a *TSO REWARD* and when it's claimed, offer whatever.</p><p>So knowing that it's that easy (They did it with the monkeys- Same thing, but instead of diff. colored monkeys, bear/voidbeast) WHY would SoE make it 'better' to buy a Retail box? The void pet is fluff, sure, with a free expansion claim. However, the bear eventually becomes the equiv. of a 32++ pp mount....</p><p>It just doesn't add up.</p><p>BTW- purple zebras, whilst unrealistic, would rock.</p><p>And yes, I fumed at the Living legends crap.</p><p>Crush</p>

AKAKIARu
11-12-2008, 04:26 AM
<p>Oh, yes ....*AHEM*</p><p>LEAVE US THE H*LL ALONE, WOW!!!!</p><p>That is all.</p><p>Crush</p>

ke'la
11-12-2008, 05:22 AM
<p><cite>[email protected] DLere wrote:</cite></p><blockquote><p>Here we are...8 days out and my gf, her son and I are all out in the cold without our preorders. Within an hour drive from our house, we have 2 stores for games (Walmart doesn't count, because they have for the last few expansions not even stocked EQ2) a Gamestop and a Best Buy. Walk in to Gamestop to be told by their store manager that they don't carry 2nd rate games and that what we really want is WoW. Then walk in to Best Buy and talk to several idiots (managers included) that say that Best Buy will never carry EQ2 because it's junk and that we should play WoW. Hmmmm....notice the reaccuring theme? Not to mention that the one MMO that Walmart always has on the shelf is WoW. </p><p>Not sure what we're gonna do at this point. None of us want the void beast "pet", we want the dire bear.</p></blockquote><p>Your only choice then is amazon and wait a few days. and yeah SoE really needs to get thier act together.</p><p>BTW, go back to that Best Buy Manager and as him if Best Buy Does not sell "Junk" why Gods and Heroes pre-order boxes where on the shelfs 2 months AFTER it was supposed to launch and almost 3 months after it went belly up... then ask him why, when it was pointed out to the manager that the game is Vaperware, the manager said it's there because coprate said so.</p>

irish
11-12-2008, 08:20 AM
<p>Actually Best Buy in most areas already have the boxes in stock in the storeroom and several of the Gamestops in my area also do too. There is no preorder box.All boxes come with the mount only the first shipment out has the pewter figures. So if they had to reorder to fill there preorders you may not get a pewter figurine, but thats all on the retail store you order from to decide how they distribute them. If someone actually told you at BestBuy or Gamestop they dont carry it , talk to manager of the store or ask for Regional Manager. Every single Gamestop that carrys PC games can preorder it. You can also go online and order it for pickup at your local BestBuy.If you want it day of the release definitely preorder it as most retail stores dont get many more copies than initial preorders otherwise you will be waiting for it. Gamestop will definitely sell it on release day.Best Buy also has it listed in next weeks weekly ad as on sale as of the 18th . The U.S. and Canada definitely have no issues if you want the box version on launch day.</p>

Chantre
11-13-2008, 03:28 AM
<p><strong>Would truly love to hear from SoE on this problem.</strong></p><p>Hi well I am more than a little annoyed right now.</p><p>Two of the biggest Game shops in my area will not be stocking the expansion and unless you have a Credit card you cant buy/ order online and miss out on launch to get it a couple of days later.</p><p>I live in Australia and am at a loss on how to get the expansion on the day...DD is not an option as I want the Mount that comes with it, as well as only having a 1.5 mb speed connection and a dowload limit makes it hard if not impossible to take the DD option.</p><p>Austalian customers are getting shafted we cant get anything from our game shops EQ2 related and it now seems including the expansion.</p><p>Any other Aussie players able to lead me in the direction on how to get the expansion.</p><p>Tonight I will be heading out for a midnight release for WoWs new expansion with my brother and was looking forward to a similar EQ2 experience but tis not to be the case.</p><p>EQ2 is a much better game without doubt but i am starting to understand why as an Aussie EQ2 player I am becoming a rare thing indeed as more and more move over to WoW. I have no intenstion ever to move games but I cant help but wonder how many Aussie players will be.</p><p>The reason I was given by EB games about them not stocking SoE games (all of em and game cards) is that SOE is starting to move away from Hard copy's and into mainly DD is this true and if so I could give you a list a mile long why this kind of shift will not be helpful for your Aussie players.</p><p>Many thanks on any information.</p><p>Tess.</p>

Despak
11-13-2008, 05:31 AM
The best bit about all this; is next month there will be a marketing report on someones desk stating that more people DD than buy boxed versions.

ke'la
11-13-2008, 07:56 AM
<p><cite>[email protected] Bayle wrote:</cite></p><blockquote><p><strong>Would truly love to hear from SoE on this problem.</strong></p><p>Hi well I am more than a little annoyed right now.</p><p>Two of the biggest Game shops in my area will not be stocking the expansion and unless you have a Credit card you cant buy/ order online and miss out on launch to get it a couple of days later.</p><p>I live in Australia and am at a loss on how to get the expansion on the day...DD is not an option as I want the Mount that comes with it, as well as only having a 1.5 mb speed connection and a dowload limit makes it hard if not impossible to take the DD option.</p><p>Austalian customers are getting shafted we cant get anything from our game shops EQ2 related and it now seems including the expansion.</p><p>Any other Aussie players able to lead me in the direction on how to get the expansion.</p><p>Tonight I will be heading out for a midnight release for WoWs new expansion with my brother and was looking forward to a similar EQ2 experience but tis not to be the case.</p><p>EQ2 is a much better game without doubt but i am starting to understand why as an Aussie EQ2 player I am becoming a rare thing indeed as more and more move over to WoW. I have no intenstion ever to move games but I cant help but wonder how many Aussie players will be.</p><p>The reason I was given by EB games about them not stocking SoE games (all of em and game cards) is that SOE is starting to move away from Hard copy's and into mainly DD is this true and if so I could give you a list a mile long why this kind of shift will not be helpful for your Aussie players.</p><p>Many thanks on any information.</p><p>Tess.</p></blockquote><p>It's not a solution from SoE, it is instead a player work around, but Spiderbyte has offered to buy a Retail copy for people outside the US and Email them the code, as long as you pay him for it ofcourse... not shure if the offer is still open though.</p>

jolissa3
11-13-2008, 08:35 AM
<p><cite>[email protected] Bayle wrote:</cite></p><blockquote><p><strong>Would truly love to hear from SoE on this problem.</strong></p><p>Hi well I am more than a little annoyed right now.</p><p>Two of the biggest Game shops in my area will not be stocking the expansion and unless you have a Credit card you cant buy/ order online and miss out on launch to get it a couple of days later.</p><p>I live in Australia and am at a loss on how to get the expansion on the day...DD is not an option as I want the Mount that comes with it, as well as only having a 1.5 mb speed connection and a dowload limit makes it hard if not impossible to take the DD option.</p><p>Austalian customers are getting shafted we cant get anything from our game shops EQ2 related and it now seems including the expansion.</p><p>Any other Aussie players able to lead me in the direction on how to get the expansion.</p><p>Tonight I will be heading out for a midnight release for WoWs new expansion with my brother and was looking forward to a similar EQ2 experience but tis not to be the case.</p><p>EQ2 is a much better game without doubt but i am starting to understand why as an Aussie EQ2 player I am becoming a rare thing indeed as more and more move over to WoW. I have no intenstion ever to move games but I cant help but wonder how many Aussie players will be.</p><p>The reason I was given by EB games about them not stocking SoE games (all of em and game cards) is that SOE is starting to move away from Hard copy's and into mainly DD is this true and if so I could give you a list a mile long why this kind of shift will not be helpful for your Aussie players.</p><p>Many thanks on any information.</p><p>Tess.</p></blockquote><p>The Aussie distributor is Red Ant and they are not bringing the game in. So like all of us in Australia, you are also screwed, and SOE simply do not care. Do a thread search and you will find a few threads on the issue. Sorry, at least you are not alone .........</p>

feldon30
11-13-2008, 05:57 PM
<p>This whole situation with the Dire Bears accentuates the fact that someone is EQ2 is being hamstrung by its marketing department.<span style="font-size: large; color: #ff6600;"><strong>A 65% runspeed Bear with better stats can be purchased with Void Shards.</strong></span>That information right there means I will not bother with the Retail box and I am completely removing that frustration from my brain. Why this information could not have been made available when the ****storm started a month ago is beyond me. Sony gets these opportunities to solve problems and they just let them fly past. Why?</p>

Despak
11-14-2008, 07:53 AM
<p>Well a "FREE Bear" with a disk or a Bear you have to grind instances for, rather than the gear you can get. Dunno, but the rest of the world are still being forced to take it in the rear</p>

CyranoDK
11-14-2008, 09:25 AM
<p><cite>[email protected] wrote:</cite></p><blockquote><p>Well a "FREE Bear" with a disk or a Bear you have to grind instances for, rather than the gear you can get. Dunno, but the rest of the world are still being forced to take it in the rear</p></blockquote><p>[Joking ON]</p><p>Well.. I see you have been a member since 2004.. You should be used to bending over by now <img src="/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" /></p><p>[Joking OFF]</p><p>And @feldon30</p><p>Thanks for the info about the 65% runspeed bear <img src="/eq2/images/smilies/283a16da79f3aa23fe1025c96295f04f.gif" border="0" /></p><p>Now I'm glad that I ordered the digital download version <img src="/eq2/images/smilies/b2eb59423fbf5fa39342041237025880.gif" border="0" /></p>

kreepr
11-14-2008, 10:23 AM
<p><cite>irish wrote:</cite></p><blockquote><p>Actually Best Buy in most areas already have the boxes in stock in the storeroom and several of the Gamestops in my area also do too. There is no preorder box.All boxes come with the mount only the first shipment out has the pewter figures. So if they had to reorder to fill there preorders you may not get a pewter figurine, but thats all on the retail store you order from to decide how they distribute them. If someone actually told you at BestBuy or Gamestop they dont carry it , talk to manager of the store or ask for Regional Manager. Every single Gamestop that carrys PC games can preorder it. You can also go online and order it for pickup at your local BestBuy.If you want it day of the release definitely preorder it as most retail stores dont get many more copies than initial preorders otherwise you will be waiting for it. Gamestop will definitely sell it on release day.Best Buy also has it listed in next weeks weekly ad as on sale as of the 18th . The U.S. and Canada definitely have no issues if you want the box version on launch day.</p></blockquote><p><span style="color: #ff0000;">Yeah I have to agree. My Nephew is an assistant manager at a Gamestop in AZ. We where just talking about EQ2 this past weekend. They will have it on the 18th so will Best Buy.  </span></p>

Djeorge
11-14-2008, 09:08 PM
<p>Just for my sanity, could someone please state in simple terms whether the following is correct:</p><p>The in-game bear mount is available to all retail box products, and is not a pre-order reward.</p><p>Thank you.</p>

Kirstie
11-14-2008, 10:01 PM
<p><cite>Djeorge wrote:</cite></p><blockquote><p>Just for my sanity, could someone please state in simple terms whether the following is correct:</p><p>The in-game bear mount is available to all retail box products, and is not a pre-order reward.</p><p>Thank you.</p></blockquote><p>That is correct.</p><p>- Kirstie</p>

Djeorge
11-14-2008, 10:11 PM
<p>Thank you for responding Kirstie.</p><p>I'm not going to worry about pre-ordering now; the mount really is all I was worried about.</p><p>Djeorge.</p>

Necthana
11-15-2008, 11:41 PM
<p>ok everyone, ready for the stupid questions?  Here we go.</p><p>Stupid question 1 - I have never ordered the digital download before.  Will this download automatically or do I need to enter any kind of code key (if I do when do I get it)</p><p>Stupid question 2 - When will the new download start?  With this being such a large download I was wondering if any of the download would be released early so the entire download isn't being performed on launch day.</p><p>Ok, I warned you they were stupid questions.  If anyone has any answers and is willing to take pitty on me please let me know.</p><p>Thanks!</p>

Calthine
11-15-2008, 11:55 PM
<p><cite>[email protected] Bazaar wrote:</cite></p><blockquote><p>ok everyone, ready for the stupid questions?  Here we go.</p><p>Stupid question 1 - I have never ordered the digital download before.  Will this download automatically or do I need to enter any kind of code key (if I do when do I get it)</p><p>Stupid question 2 - When will the new download start?  With this being such a large download I was wondering if any of the download would be released early so the entire download isn't being performed on launch day.</p><p>Ok, I warned you they were stupid questions.  If anyone has any answers and is willing to take pitty on me please let me know.</p><p>Thanks!</p></blockquote><p>Not supid at all!</p><p>If you order the digital download through your Station Account (the one EQ2 is on for you) it's all automagical.  Your account is flagged, no key.</p><p>Some files have started downloading in the background.  <a href="http://eq2players.station.sony.com/news_archive_content.vm?id=1980&section=News&locale=en_US" target="_blank">The release day timeline</a> doesn't show when the files will be available, but I wouldn't even start trying until 6am pacific.</p>

Necthana
11-16-2008, 12:36 AM
<p>Thanks for the response Calthine.  It really is appreciated.</p>

Chantre
11-16-2008, 06:57 PM
<p>Well I at least now I have read the forums and have a heap of email addys to send angry emails too about the disgusting treatment of getting screwed by the retail box debacle. Has SoE been able to figure a way for us peeps that are unable to get the box to get the Mount? I personally dont give a flying free kick about the box or anything else. Just give us a way to be able to buy a retail box key online and the problem will go away rather then your players. What was the point of getting all your players (ME) to return if you are not interested in them. Let me make it very clear, all you need to do is make the mounts available to us, it is easily done, so easy in fact that I am surprised it hasn't been done already. I wont be sitting online in EQ2 on release day watching everyone run around with their new mounts, being invited to raid with my guild and having to turn them down. I play EQ2 for entertainment, to wind done from work ect ect....If I wanted to be depressed during my down time I would watch the news. I think some peeps in SoE marketing department (and yes the buck stops with them) need to be sacked or re educated this is the second time they have messed up, missing out on the opportunity to bring in new players with an expansion, what a waste.</p><p>The world is going through an ecomonic crisis and it will be dog eat dog among the MMO business's as many peeps start cancelling subs becuase being an entainment expense it will be the first to go. When SoE is scrambling around trying to save itself from droping profits, I hope the new CEO will trawl through the many forum post such as this to see where they failed, where they lost customers rather then stealing them back from WoW. SoE has been lucky enough to be in a  position where there was plenty of money to go around but that is gunna change and it is going to be these kind of screw ups (not just this one) that will result in job loses and of coarse the people who will be losing thier jobs aren't the ones that made the dumb easily fixed decsions. Strong leadership is required at SoE and it just isn't there.</p><p><strong><span style="color: #ffff00;">I would like to thank the many peeps who have offered to help the Aussie player out. I can't thank you enough, only in EQ community would you find such a great bunch of peeps. People like you are why we play this game.</span></strong></p><p>Tessa.</p><p>*walks away sulking with soap box and lap top under her arm to make more angry emails*</p>

MonkeyBob
11-16-2008, 07:09 PM
<p><cite>MonkeyBobNz wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote><p>I have sent the following brief email asking for information from the distributors:</p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Good morning Amy and Paul,</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I am one of many disaffected people who were looking forward to purchasing <strong>Everquest II : The Shadow Oddessy</strong> retail due to Sony Online Entertainment offering an in game bonus for purchasing this item in a retail store.</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">This article indicates that you would be distributed widely, including Europe, Australia and New Zealand.</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><a href="http://www.gamesindustry.biz/articles/everquest-ii-the-shadow-odyssey-eqii-bumper-pack-available-in-europe-on-november-18th-courtesy-of-koch-media">http://www.gamesindustry.biz/articl...y-of-koch-media</a></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Could you please inform me why the distributors (appears to be you) are no longer distributing this item to the countries listed?</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="color: #ffffff; font-family: Calibri;">Thanks in advance</span></span></p><p style="margin: 0cm 0cm 0pt;"> </p><p>Ill let you know the reply (if any).</p></blockquote><p>Overnight, I received the following from the Australasian distributors (RedAnt):</p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I have been forwarded your email from our European partners. Firstly I would like to thank you for your email regarding Everquest 2. You are correct, unfortunately we won’t be distributing the game in Australia or New Zealand as a packaged product. As I am sure you are aware, this is available for download from SOE. Everquest 2 has proven to be a popular downloadable game, however doesn’t seem to have the same reciprocation for boxed sales. The vast majority of EQ2 fans seems to prefer to download the new versions as soon as they are available. So in essence, gamers in Australia and New Zealand (for the most part) prefer to download the game rather than purchase the boxed version, which is why EQ2 is only available as a download in ANZ.</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Please don’t hesitate to contact me should you wish to discuss further. Let me know if there is any way I can help you furthe</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"> </p><p>It is unclear if they understood the tact that SoE was taking with the retail bonus. I have asked the question, and will update this with the reply when (and if) I get it.</p></blockquote><p>Right. Ryan Hodder of RedAnt has "annoyed" me no end.</p><p>Despite his statement of "dont hesitate to contact me should you wish to discuss further" he refuses to answer emails or return calls.</p><p>I only wanted a simple question answered: Was he aware of the retail bonus available on this item before the decision was made to not distribute to AUS and NZ. Its a yes or no answer.</p><p>If anyone else wants to try to get answers out of him, then go ahead:</p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;"><span style="font-size: 9pt; color: #c0c0c0;">Ryan Hodder</span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;"><span style="font-size: 9pt; color: #c0c0c0;"> Product Manager</span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;"><span style="color: #c0c0c0;"><span style="font-size: 9pt;"> M</span><span style="font-size: 7pt;">AIN</span><span style="font-size: 9pt;"> P</span><span style="font-size: 7pt;">H</span><span style="font-size: 9pt;">: +61 (0)2 9842 4300</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;"><span style="color: #c0c0c0;"><span style="font-size: 9pt;"> D</span><span style="font-size: 7pt;">IRECT</span><span style="font-size: 9pt;"> P</span><span style="font-size: 7pt;">H</span><span style="font-size: 9pt;">: +61 (0)2 9842 4337</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-US;"><a href="http://www.red-ant.com.au/"><span style="font-size: 7pt;"><span style="text-decoration: underline;"><span style="color: #c0c0c0; font-family: Calibri;">WWW.RED-ANT.COM.AU</span></span></span></a></span><span style="font-size: 7pt;"><span style="color: #c0c0c0; font-family: Calibri;"> </span></span></p>

MonkeyBob
11-16-2008, 07:29 PM
<p><cite>MonkeyBobNz wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote><p><cite>MonkeyBobNz wrote:</cite></p><blockquote><p>I have sent the following brief email asking for information from the distributors:</p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Good morning Amy and Paul,</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I am one of many disaffected people who were looking forward to purchasing <strong>Everquest II : The Shadow Oddessy</strong> retail due to Sony Online Entertainment offering an in game bonus for purchasing this item in a retail store.</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">This article indicates that you would be distributed widely, including Europe, Australia and New Zealand.</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><a href="http://www.gamesindustry.biz/articles/everquest-ii-the-shadow-odyssey-eqii-bumper-pack-available-in-europe-on-november-18th-courtesy-of-koch-media">http://www.gamesindustry.biz/articl...y-of-koch-media</a></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Could you please inform me why the distributors (appears to be you) are no longer distributing this item to the countries listed?</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-size: small;"><span style="color: #ffffff; font-family: Calibri;">Thanks in advance</span></span></p><p style="margin: 0cm 0cm 0pt;"> </p><p>Ill let you know the reply (if any).</p></blockquote><p>Overnight, I received the following from the Australasian distributors (RedAnt):</p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">I have been forwarded your email from our European partners. Firstly I would like to thank you for your email regarding Everquest 2. You are correct, unfortunately we won’t be distributing the game in Australia or New Zealand as a packaged product. As I am sure you are aware, this is available for download from SOE. Everquest 2 has proven to be a popular downloadable game, however doesn’t seem to have the same reciprocation for boxed sales. The vast majority of EQ2 fans seems to prefer to download the new versions as soon as they are available. So in essence, gamers in Australia and New Zealand (for the most part) prefer to download the game rather than purchase the boxed version, which is why EQ2 is only available as a download in ANZ.</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small; color: #ffffff; font-family: Calibri;"> </span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-AU;"><span style="font-size: small;"><span style="font-family: Calibri;"><span style="color: #ffffff;">Please don’t hesitate to contact me should you wish to discuss further. Let me know if there is any way I can help you furthe</span></span></span></span></p><p style="margin: 0cm 0cm 0pt;"> </p><p>It is unclear if they understood the tact that SoE was taking with the retail bonus. I have asked the question, and will update this with the reply when (and if) I get it.</p></blockquote><p>Right. Ryan Hodder of RedAnt has "annoyed" me no end.</p><p>Despite his statement of "dont hesitate to contact me should you wish to discuss further" he refuses to answer emails or return calls.</p><p>I only wanted a simple question answered: Was he aware of the retail bonus available on this item before the decision was made to not distribute to AUS and NZ. Its a yes or no answer.</p><p>If anyone else wants to try to get answers out of him, then go ahead:</p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;"><span style="font-size: 9pt; color: #c0c0c0;">Ryan Hodder</span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;"><span style="font-size: 9pt; color: #c0c0c0;"> Product Manager</span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;"><span style="color: #c0c0c0;"><span style="font-size: 9pt;"> M</span><span style="font-size: 7pt;">AIN</span><span style="font-size: 9pt;"> P</span><span style="font-size: 7pt;">H</span><span style="font-size: 9pt;">: +61 (0)2 9842 4300</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="font-family: Calibri;"><span style="color: #c0c0c0;"><span style="font-size: 9pt;"> D</span><span style="font-size: 7pt;">IRECT</span><span style="font-size: 9pt;"> P</span><span style="font-size: 7pt;">H</span><span style="font-size: 9pt;">: +61 (0)2 9842 4337</span></span></span></p><p style="margin: 0cm 0cm 0pt;"><span style="mso-ansi-language: EN-US;"><a href="http://www.red-ant.com.au/"><span style="font-size: 7pt;"><span style="text-decoration: underline;"><span style="color: #c0c0c0; font-family: Calibri;">WWW.RED-ANT.COM.AU</span></span></span></a></span><span style="font-size: 7pt;"><span style="color: #c0c0c0; font-family: Calibri;"> </span></span></p></blockquote><p>Well, wouldn't you know it, I just had a nice conversation with Mr Hodder.</p><p>Basically, they knew about the retail bonus, but the decision was made "by people higher than me (Ryan)" not to bring it in.</p><p>So, SoE tries to encourage retail bonus, but then the distributor screws them over.</p><p>I think its time to get new distributors, SoE.</p>

Chantre
11-16-2008, 07:30 PM
<p>MonkeyBob,</p><p>Is he from SoE side of things or just the distributor? Just want to know who I am talking too so I know which part of this saga I can blame....I mean inquire about lol. And a big thanks for finding one of the decsion makers to talk to. Mayhap if they are targeted rather then making thier underlings deal with it, he will move on this stupidity.</p><p>Thanks, Tessa..</p><p>read the update......So did he say who this...higher than me was?</p>

greenmantle
11-16-2008, 07:37 PM
<p><cite>CyranoDK wrote:</cite></p><blockquote><p>Well.. I see you have been a member since 2004.. You should be used to bending over by now <img src="/eq2/images/smilies/97ada74b88049a6d50a6ed40898a03d7.gif" border="0" /></p></blockquote><p>Yes and by comparision while i wait for the expansion to arrive some random time after release and  wonder why any one who plays eq  outside the US  seems to be treated like they have leprosy i get  a lovley email about another expansion being released  those who shall not be named are offering me free play time and a free expansion</p><p>May be the numbers outside the US simply arent regarded as important by SOE and they dont give a toss if they [Removed for Content] of australians and newzealanders.</p>