View Full Version : Common Issue: NPC's for Froglok Quests becoming stuck in the geometry

05-27-2005, 04:50 AM
<DIV>Greetings everyone,</DIV> <DIV> </DIV> <DIV>While doing the Froglok raid event if your NPC(s) become stuck in the geometry or under the world please file a /petition and an in-game CSR will attempt to reset the NPC back to their spawn point as quickly as possible. We have assigned several CSR's to handle this specific issue but it may still take some time to receive a response. It's VERY important not to leave the zone as we cannot summon you back.  Please note that all of our departments are aware of this issue and are working towards making this brand new content fun for everyone.  We sincerely appreciate your understanding and patience.</DIV> <DIV> </DIV> <DIV><FONT color=#ff0000><STRONG>Edit: For the fastest service possible please submit your ticket under the "Stuck Character" category.</STRONG></FONT></DIV> <DIV> </DIV> <DIV>Regards,</DIV> <DIV> </DIV> <DIV>Lead GM Nikolah</DIV> <DIV>SOE Customer Service Supervisor</DIV> <P>Message Edited by Nikolah on <SPAN class=date_text>05-26-2005</SPAN> <SPAN class=time_text>06:44 PM</SPAN></P><p>Message Edited by Exitsan on <span class=date_text>05-27-2005</span> <span class=time_text>04:31 PM</span>