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View Full Version : Why doesn't test centre get all the updates live gets?


Jayces
01-11-2005, 11:11 PM
<DIV>It seems a bit odd to me not to keep test up to date with all the fixes that are being put on the live servers or have I missed something?</DIV> <DIV> </DIV>

Thesp
01-12-2005, 12:06 AM
<DIV>Test gets new code before live does.</DIV>

BardicOne
01-12-2005, 12:09 AM
<DIV>I have to agree with the above poster.  I have noticed many changes being updated on the Live servers that I'd like to see on the Test server.  Including the power changes to crafter reaction buffs.  Are these changes being tested on Live before being pushed to Test?</DIV>

BardicOne
01-12-2005, 12:13 AM
<DIV> <DIV>Thespar, almost all of the updates on Live in the past week have not been applied to Test.  We never tested any of these updates.</DIV></DIV>

Bihl
01-12-2005, 12:25 AM
<DIV>I agree.  I started playing on the Test server specifically to test new things, and to see content before it went to the live servers.  Now if I want to play the newest stuff, I have to play on the live servers?  Not that I'm PO'd or anything, but I feel kinda ignored as a Test server player.</DIV>

imiddlet
01-12-2005, 03:13 AM
<DIV>Having done the whole test server thing for a different game... here is the explanation<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />..</DIV> <DIV> </DIV> <DIV>How many people are on test?.... ok... and how many people are on live?... ok...</DIV> <DIV> </DIV> <DIV>Now.. when you have 99% of the customers complaining something needs fixed... you throw together the fix, test it internally, and push it to live as a 'hot fix'.... they are changes that are considered small enough, there is little chance of causing more problems, so having them on the test server isnt always useful...</DIV> <DIV> </DIV> <DIV>As an example: the power changes.... they either work or they dont, theres no in between, so theres nothing that needs 'tested' about them.</DIV> <DIV> </DIV> <DIV>Now, once they get done fixing all the major 'oh my god the world is gonna end' bugs on live, they will come back and push them onto test before the next major content patch.</DIV> <DIV> </DIV> <DIV>The test servers purpose is to find bugs, not always be the 'newest'... if the changes they are introducing arent THOUGHT to probably cause more bugs, and the changes are being screamed for by all the folks on live, then they test internally, and thats it<img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />..</DIV> <DIV> </DIV> <DIV>Now... is this the best idea in the world?... probably not... for example: their 'fix' of armorsmith plate/rings that they did to live, bugged them even worse than they were before, and that was probably just a simple stat change.. and we all know it would have been found in about 2 seconds on test..</DIV> <DIV><BR>But... thats the reason they probably do it.... thats how it was in the last 3 or 4 MMORPG's i played... granted only one was done by sony, but *shrug*.</DIV> <DIV> </DIV> <DIV>Gregore</DIV> <DIV>steamfont server</DIV>

Linolil
01-12-2005, 09:12 AM
<blockquote><hr>Jayces wrote:<DIV>It seems a bit odd to me not to keep test up to date with all the fixes that are being put on the live servers or have I missed something?</div><DIV> </div><hr></blockquote>I also find this quite strange. It should be trivial to schedule the normal updates to TEST. Especially as it isn't getting any "test" updates these days. As it stands, any updates that they want will have to be added to a pre-Christmas code base. I suspect that will be suboptimal. <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" />

Moorgard
01-14-2005, 10:34 AM
<DIV>We're going to work harder to make sure that Test is kept current with the same updates that go out to the live servers. Because it is set up differently from the live servers, Test doesn't end up getting the code at the same time, but we'll update it manually the same day.</DIV> <DIV> </DIV> <DIV>Due to the holiday break and just generally getting into the swing of being a live game, we haven't yet made as much use of the Test server as we intend to. Going forward we will make sure Test an integral part of our update process, because the feedback we get from it is crucial to making the game the best it can be.</DIV>

Bihl
01-14-2005, 01:15 PM
<DIV>Thanks a lot Moorgard, that's exactly what we wanted to hear.  <img src="/smilies/3b63d1616c5dfcf29f8a7a031aaa7cad.gif" border="0" alt="SMILEY" /></DIV> <DIV> </DIV> <DIV>Feel free to give us more requests, too.  I check that almost daily, hoping to get a Quest from the Devs.  <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /></DIV>

Draxre
01-14-2005, 03:38 PM
<BR> <BLOCKQUOTE> <HR> Moorgard wrote:<BR> <DIV>We're going to work harder to make sure that Test is kept current with the same updates that go out to the live servers. <BR> <HR> </DIV></BLOCKQUOTE> <P>the crowd :</P> <P>:smileyvery-happy: :manvery-happy: :robotvery-happy: :womanvery-happy:</P>

Razorlo
01-14-2005, 03:53 PM
<DIV>I dont understand? Doesnt TEST server get all update first to be tested. So TEST will always have the live updates?</DIV> <DIV> </DIV> <DIV> </DIV>

Bihl
01-14-2005, 04:26 PM
<BR> <BLOCKQUOTE> <HR> Razorlord wrote:<BR> <DIV>I dont understand? Doesnt TEST server get all update first to be tested. So TEST will always have the live updates?</DIV> <DIV> </DIV> <DIV> </DIV><BR> <HR> </BLOCKQUOTE><BR> Most people who play on Test were under the same impression.  Which was why, when this didn't happen, this post was made.

Bla
01-14-2005, 07:04 PM
<DIV>How about letting us copy characters from other servers into the test server,would be easyer to test high level content that way I think.</DIV>

Vindicis
01-14-2005, 07:11 PM
<BR> <BLOCKQUOTE> <HR> Blazt wrote:<BR> <DIV>How about letting us copy characters from other servers into the test server,would be easyer to test high level content that way I think.</DIV><BR> <HR> </BLOCKQUOTE><BR> and thus skipping the low level content and any possible bugs that might be introduced......bad idea.

Pain Divine
01-14-2005, 07:16 PM
<BR> <BLOCKQUOTE> <HR> Razorlord wrote:<BR> <DIV>I dont understand? Doesnt TEST server get all update first to be tested. So TEST will always have the live updates?</DIV> <DIV> </DIV> <DIV> </DIV><BR> <HR> </BLOCKQUOTE><BR> When are you going to learn? SOE doesn't "TEST" anything. Why do you think they can post an update and have it so full of bugs? If they started actually testing the patches before pushing them to the live servers, what would we have to scream at them about while we were boored at work?

Degas
01-14-2005, 09:38 PM
<blockquote><hr>Jayces wrote:<DIV>It seems a bit odd to me not to keep test up to date with all the fixes that are being put on the live servers or have I missed something?</DIV><DIV> </DIV><hr></blockquote>It's SOE. They will NOT push any code to the test servers that they know are going to be controversial. Those are all going to be "semi-tested" internally. The reason they do this is that they don't want the Live servers alerted to any nerfs that are coming.It's all part of their "Mushroom Policy". Feed the subscribers caa-caa and keep them in the dark <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" />

Lig
01-14-2005, 10:22 PM
<BR> <BLOCKQUOTE> <BLOCKQUOTE>------------------------------------------------------------------------------------------<BR>It's all part of their "Mushroom Policy". Feed the subscribers caa-caa and keep them in the dark <img src="/smilies/8a80c6485cd926be453217d59a84a888.gif" border="0" alt="SMILEY" /><BR> <HR> </BLOCKQUOTE></BLOCKQUOTE> <P>HAHAHAHAHAHA</P> <P> </P> <P>Good one<BR></P>

Slean
01-15-2005, 01:14 AM
no need to slam SOE the main reason that test has been a bit behind is that the patch goes to test its tested and then tweaked with the fixes for live we got updated now lets just play and stop whining about nothin

Spunk Monk
01-15-2005, 01:27 AM
<DIV> One star me all you want fanboi, if any IT person at the company I work at did such things with their code, they would be in the parking lot with all their stuff in a cardboard box before the end of the day.</DIV> <DIV> </DIV> <DIV>"the patch goes to test its tested and then tweaked with the fixes for live" </DIV> <DIV> </DIV> <DIV>If the patch is changed after being on Test, it needs to go back to Test before it hits Live.</DIV> <DIV> </DIV> <DIV> The system that Moorgard just outlined shows that untested code is being shoved out to Live servers, and only then making its way to test.</DIV> <DIV> </DIV> <DIV> Can you honestly say that is how it should be? The Live servers betatest the code changes for the test server? </DIV> <DIV> </DIV> <DIV> If the huge problems with this system are not instantly obvious to you, then you need to lay down the crack pipe or remove your head from your rectum. </DIV> <DIV> </DIV> <DIV>Itchy - Oasis - 32 SK</DIV>

BigChoc
01-15-2005, 02:08 AM
<DIV>I have to agree with Spunk Monkey on this one.</DIV> <DIV> </DIV> <DIV>The idea behind having a test server is to find issues with upcoming software changes before they impact the whole group. Anyone with some understanding of the cost of bugs understands that the sooner you find an issue the cheaper it is to fix. If you miss a bug then the cost to fix is exponential!</DIV> <DIV> </DIV> <DIV>Even though they have a test server with active users posting issues, several of those issues still make it to release without being resolved. Case in point was the graphical issue that effected all of the ATI card owners with the "Big" patch.</DIV> <DIV> </DIV> <DIV>All software has bugs, though, so you have to learn to live with somethings but at least give an update a look over and properly track all of the bugs on the test server first. Then, before releasing the patch to a live server, review the list of known issues and prioritize those issues and present them to the users so we all know what we are signing up for. Obviously I dont expect to ever see full disclosure on all of the issues, especially the exploits, but at least let me see an active list of reported issues somewhere. Similar to what is done on Sourceforge would be great! </DIV>

Daffid011
01-15-2005, 02:25 AM
<blockquote><hr>Spunk Monkey wrote:<DIV> One star me all you want fanboi, if any IT person at the company I work at did such things with their code, they would be in the parking lot with all their stuff in a cardboard box before the end of the day.</div><DIV> </div><DIV>"the patch goes to test its tested and then tweaked with the fixes for live" </div><DIV> </div><DIV>If the patch is changed after being on Test, it needs to go back to Test before it hits Live.</div><DIV> </div><DIV> The system that Moorgard just outlined shows that untested code is being shoved out to Live servers, and only then making its way to test.</div><DIV> </div><DIV> Can you honestly say that is how it should be? The Live servers betatest the code changes for the test server? </div><DIV> </div><DIV> If the huge problems with this system are not instantly obvious to you, then you need to lay down the crack pipe or remove your head from your rectum. </div><DIV> </div><DIV>Itchy - Oasis - 32 SK</div><hr></blockquote>You are reading a few assumptions into Moorgards statements.What Moorgard was actually talking about is the test server was NOT getting the FINAL release of patches. Why? The only way to get onto test is to run a different client. That client NEVER connects to the live patch servers and thus were not getting the final LIVE release of patches. They need to manually put the final live patch on the test server patcher. So he was saying they are working on that and also working on using us a little more effectively.While it is true the test server was being skipped over for patches that went to live, it a) doesn't mean they were not internally tested and b) was NOT was Moor said in the above statement.Hope that helps explain what he said.

Linolil
01-16-2005, 05:59 AM
I find it amazing that almost every thread on this forum gets hyjacked into something anti-{SOE,Test Players,EQ2}, you name it. It sure would be nice if people would simply let something remain constructive for once. This question was valid. It actually related to the Test Server, contrary to most of the posts, and the response actually matched what we have been experiencing on Test. Unfortunately, it was all downhill from there.

ProtoDe
01-16-2005, 10:59 PM
<DIV>OMG - went to preview my rational, well thought out post and POOF!  It all went away!  Wonderful site Sony!</DIV> <DIV>Long story short:</DIV> <BLOCKQUOTE dir=ltr> <DIV> <HR> </DIV> <DIV>It's all part of their "Mushroom Policy". Feed the subscribers caa-caa and keep them in the dark.</DIV> <DIV> <HR> </DIV></BLOCKQUOTE> <DIV>ROFLMAO!</DIV> <DIV> </DIV> <DIV>Best laugh I've had all day!  5 Stars!</DIV> <DIV> </DIV> <DIV> </DIV> <P>Message Edited by ProtoDewd on <SPAN class=date_text>01-16-2005</SPAN><SPAN class=time_text>10:02 AM</SPAN></P><p>Message Edited by ProtoDewd on <span class=date_text>01-16-2005</span> <span class=time_text>10:02 AM</span>