SC cancels my debit card

Slayan · 09-29-2012, 02:14 PM

I dont buy SC very much but whenever I do within 3 days I get a new debit card mailed to me from my bank saying that I may have had a fraudulent charge on my card and for my protection they have cancelled my old card.

TSR-AlexS · 09-29-2012, 03:12 PM

Slayan wrote:

I dont buy SC very much but whenever I do within 3 days I get a new debit card mailed to me from my bank saying that I may have had a fraudulent charge on my card and for my protection they have cancelled my old card.

I'd recommend contacting your bank about this. You can advise them that SOE is a legitimate company and to stop flagging it for fraud. Please also make sure your buying station cash from the www.soe.com website.

Slayan · 09-30-2012, 02:10 AM

Thank you I'll call, it just seem odd that with 3 accounts the monthly doesnt flag just when I buy SC. Also I only buy from the in game market.

Thank You

TSR-AlexS · 09-30-2012, 03:02 PM

Slayan wrote:

Thank you I'll call, it just seem odd that with 3 accounts the monthly doesnt flag just when I buy SC. Also I only buy from the in game market.
Thank You

Yea that sounds very odd. Perhaps talking to the bank will help!

09-29-2012, 02:14 PM	#1
Slayan Loremaster Join Date: Sep 2005 Posts: 149	I dont buy SC very much but whenever I do within 3 days I get a new debit card mailed to me from my bank saying that I may have had a fraudulent charge on my card and for my protection they have cancelled my old card. __________________ a href="http://u.eq2wire.com/soe/character_detail/459561625044" target="_blank">

09-29-2012, 03:12 PM	#2
TSR-AlexS Customer Service Join Date: Feb 2012 Posts: 435	Slayan wrote: I dont buy SC very much but whenever I do within 3 days I get a new debit card mailed to me from my bank saying that I may have had a fraudulent charge on my card and for my protection they have cancelled my old card. I'd recommend contacting your bank about this. You can advise them that SOE is a legitimate company and to stop flagging it for fraud. Please also make sure your buying station cash from the www.soe.com website. __________________ Alexander S Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

09-30-2012, 02:10 AM	#3
Slayan Loremaster Join Date: Sep 2005 Posts: 149	Thank you I'll call, it just seem odd that with 3 accounts the monthly doesnt flag just when I buy SC. Also I only buy from the in game market. Thank You __________________ a href="http://u.eq2wire.com/soe/character_detail/459561625044" target="_blank">

09-30-2012, 03:02 PM	#4
TSR-AlexS Customer Service Join Date: Feb 2012 Posts: 435	Slayan wrote: Thank you I'll call, it just seem odd that with 3 accounts the monthly doesnt flag just when I buy SC. Also I only buy from the in game market. Thank You Yea that sounds very odd. Perhaps talking to the bank will help! __________________ Alexander S Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973