issue with second account

[Hukklebuk]

Looking for a little assistance here please,  my second account was fine at about 1515EST today, I logged in to it from another PC at about 1830/1840EST today and all the bags have locks on them, Quest XP is turned off, all I can do is delete inventory from bags.

I checked multiple characters and they all behvae the same way on that account.  It is in fact a gold account until 5/7/2013.

Can anyone help me figure out what has transpired?

thank you.

*edit * both accounts are exhibiting this behavior.  unplayable.  first account is active gold as well - expires 4/21/13

Incident opened with TSR Oliver D. via chat and escalated (thanks Oliver!)

[kdmorse]

Might want to check that your second install (on the misbehaving PC) is fully patched.

[TSR-AlexS]

Sunnova@Blackburrow wrote:

Looking for a little assistance here please,  my second account was fine at about 1515EST today, I logged in to it from another PC at about 1830/1840EST today and all the bags have locks on them, Quest XP is turned off, all I can do is delete inventory from bags.

I checked multiple characters and they all behvae the same way on that account.  It is in fact a gold account until 5/7/2013.

Can anyone help me figure out what has transpired?

thank you.

*edit * both accounts are exhibiting this behavior.  unplayable.  first account is active gold as well - expires 4/21/13

Incident opened with TSR Oliver D. via chat and escalated (thanks Oliver!)

Hello Sunnova! I understand you already opened up a ticket with Oliver. Your more than welcome to PM me your ticket reference number so I can personally assist you.