Account downgrade

calabus · 04-28-2012, 08:05 PM

I want to downgrade my gold account but can't find anywhere in account manger to do so.

TSR-AlexS · 05-18-2012, 09:08 PM

calabus wrote:

I want to downgrade my gold account but can't find anywhere in account manger to do so.

Calabus, I'm sorry for the late response. Your account will revert to silver once the game time you paid for expires. If you currently are on a recurring subscription, then you will need to cancel your subscription to end your gold membership. For more information, read the knowledge base below:

Canceling your subscription

05-18-2012, 09:08 PM	#2
TSR-AlexS Customer Service Join Date: Feb 2012 Posts: 435	calabus wrote: I want to downgrade my gold account but can't find anywhere in account manger to do so. Calabus, I'm sorry for the late response. Your account will revert to silver once the game time you paid for expires. If you currently are on a recurring subscription, then you will need to cancel your subscription to end your gold membership. For more information, read the knowledge base below: Canceling your subscription __________________ Alexander S Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

04-28-2012, 08:05 PM	#1
calabus Loremaster Join Date: Mar 2009 Posts: 3	I want to downgrade my gold account but can't find anywhere in account manger to do so.