Grandfathered issues (told to post it here).

[Demondrega]

I haven't played eq since first month of release.  I returned to try it out again for a few days in 2008 or 2009 and then that was it.  I had 4 characters which got grandfathered.

Now my problem is as follows.  One of my toons was a level 6 SCOUT/12 sage/ratonga.  Now my other 3 characters can play fine (restricted classes/races).  But this toon, is thrown into a character creation screen every time I try to play it.  I don't really care about the class since back in 2004, he was going to be a brigand (freebie class), but it's giving me the limited race/class selection.  (So I can't make him ratonga again).  Is this by design or just an overlooked thing?

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Well it does take me to a character creation of sorts.  When I choose the class (fine), but when I choose race, I can't take ratonga again (restricted).  However, picking any of the other races (human/barb/halfelf/erudite) my character still looks and feels like a ratonga (doesn't look like the other races.  So I'm not sure what would happen if I did finalize the 'creation' with one of these races. 

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Also here's the link to the original thread:

http://forums.station.sony.com/eq2/...08&#5702257

So as it stands does anyone have any tips solutions to keep this ratonga going?  From a grandfathered perspective?

[yohann koldheart]

its prob happening cause the toon was only level 6 , and didnt do the class quests.

[TSR-JoshuaM]

I think the poster above is correct.  You do need to open a support ticket however, but if you phrase it the way the poster above is saying it you should get further assistance from our GM's.