Freeport down... again... *yaawn*

Pixiewrath · 01-01-2012, 06:59 PM

Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh...

IvyBlackrose · 01-01-2012, 07:01 PM

*BOOM* shakalaka *BOOM BOOM*

Detor · 01-01-2012, 07:02 PM

Pixiewrath@The Bazaar wrote:

Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh...

I don't think there's anything in the creative field you haven't touched yet. Player made dungeons, player made videos, you do it all, and pretty darn good at it all too.

Arcturys · 01-01-2012, 07:10 PM

Pixiewrath@The Bazaar wrote:

Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh...

It's going to end up being another in-game day cycle before we get back in. Heh.

Rogue4Life · 01-01-2012, 07:16 PM

I'm back in, but I'm curious about something....

Aren't there supposed to be controls in place so that when the server reaches a certain population, it starts prioritizing logins by account type? I thought I'd read that somewhere. If that's the case, it needs adjustment (obviously).

Pixiewrath · 01-01-2012, 07:34 PM

Detor wrote:

Pixiewrath@The Bazaar wrote:
Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh...
I don't think there's anything in the creative field you haven't touched yet. Player made dungeons, player made videos, you do it all, and pretty darn good at it all too.

Thanks. I would love to work for SoE and make everything right again, lol.That is, SoE taking the step moving to sweden. Hahaha.Buuut... back to seriousness.Still have actually only had two people running my Delving into the Depths - Part II dungeon. Don't know how to reach out to the masses what with all the 500 token in an hour runs plaguing all servers ;(As for the controls, I don't know how it works. But the game Planet Calypso has the best solution ever in a mmorpg.All players play on the same servers sharing data, instead of dividing the people up. But each, or most, zones have their own servers. With a common chat system, storage, auction, etc... That way everyone can do things together. In EQII that would mean one server for lvl 1-20 zones, one for 21-40 zones etc. So when you shift to another level range or just geographic area, your char is transfered to that server while you play there, lowering stress in other areas for other players. It is working really well. If a server goes down for some reason, you get booted to the nearest telporter. (Like the travel globes in EQII.)Edit: Oh, and I have logged in now again too. Don't know if server reboots are manual or auto, but they surely do take their time.

Pixiewrath · 01-02-2012, 08:29 PM

Bump. Another server crash occured now.Always around this time.Can someone please de-activate the scheduled Windows Update and spyware/virus-searches on the server at this time? Thank you SMILEY

WanyenII · 01-02-2012, 08:37 PM

Pixiewrath@The Bazaar wrote:

Detor wrote:
Pixiewrath@The Bazaar wrote:
Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh...
I don't think there's anything in the creative field you haven't touched yet. Player made dungeons, player made videos, you do it all, and pretty darn good at it all too.
Thanks. I would love to work for SoE and make everything right again, lol.That is, SoE taking the step moving to sweden. Hahaha.Buuut... back to seriousness.Still have actually only had two people running my Delving into the Depths - Part II dungeon. Don't know how to reach out to the masses what with all the 500 token in an hour runs plaguing all servers ;(As for the controls, I don't know how it works. But the game Planet Calypso has the best solution ever in a mmorpg.All players play on the same servers sharing data, instead of dividing the people up. But each, or most, zones have their own servers. With a common chat system, storage, auction, etc... That way everyone can do things together. In EQII that would mean one server for lvl 1-20 zones, one for 21-40 zones etc. So when you shift to another level range or just geographic area, your char is transfered to that server while you play there, lowering stress in other areas for other players. It is working really well. If a server goes down for some reason, you get booted to the nearest telporter. (Like the travel globes in EQII.)Edit: Oh, and I have logged in now again too. Don't know if server reboots are manual or auto, but they surely do take their time.

The eq1 physical architecture was like that. I presume it actually is something like that here too. Likely the problem isnt a per zone issue, or the crashes would be localized to a zone or small set of zones; more than likely its some common/shared service thats getting hammered (lots of people very active during double experience days, ya know). Either logging or lookups cant keep up is my blind guess.

Drelstar · 01-02-2012, 08:44 PM

If that is the case, I guess they never heard of something called a load test....ya know...where you test servers as if 5000 people were logging/logged in...=P.

Lempo · 01-03-2012, 02:26 AM

Rogue4Life wrote:

I'm back in, but I'm curious about something....
Aren't there supposed to be controls in place so that when the server reaches a certain population, it starts prioritizing logins by account type? I thought I'd read that somewhere. If that's the case, it needs adjustment (obviously).

On Everfrost more than half the time the act of zoning sends me careening to character select, super long zone times that someone that I was grouped with also experienced at the same time as me. There definately needs to be a mechanism that kicksBronze first by the longest current session, then silver if no bronze players. A gold player paying a continued monthly subscription should NEVER have connection issues because of non-paying or non-subscribing members, if they had left all that on freeport then fine but now it has spread to all the servers, and SOMETHING since the last update where they did the mergers is causing connection issues.

And I'm not going to delete my cache, I'm not going to verify my data files, or D/L the entire game again if there was not evidence of many people being affected by this maybe, but it is being used here as a stone-wall/stall tactic because it is easier than actually forcing the hand of the network department to have to do whatever is necessary to fix it.

TSR-JoshuaM · 01-05-2012, 06:46 PM

You are more than welcome not to follow troubleshooting steps but it does prevent me from offerring you, personally, any further assistance and that applies regardless of the issue.

Help us help you, we are not the development team and are just doing our due diligence as we forward the unresolvable (through tech support) issues to the dev team.

Locking this thread up SMILEY

01-01-2012, 06:59 PM	#1
Pixiewrath Server: The Bazaar Guild: Aristocrats Rank: Marquis / Markesa 200kgsp 1yr Loremaster Join Date: Oct 2010 Posts: 964	Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh... __________________

01-01-2012, 07:01 PM	#2
IvyBlackrose Lord Join Date: Nov 2010 Posts: 176	BOOM shakalaka BOOM BOOM __________________

01-01-2012, 07:02 PM	#3
Detor Loremaster Join Date: Mar 2008 Posts: 1,198	Pixiewrath@The Bazaar wrote: Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh... I don't think there's anything in the creative field you haven't touched yet. Player made dungeons, player made videos, you do it all, and pretty darn good at it all too. __________________ Comcast (SMC D3G-BIZ) & Verizon Cellphone (Droid Charge)

01-01-2012, 07:10 PM	#4
Arcturys Lord Join Date: Dec 2010 Posts: 119	Pixiewrath@The Bazaar wrote: Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh... It's going to end up being another in-game day cycle before we get back in. Heh.

01-01-2012, 07:16 PM	#5
Rogue4Life Lord Join Date: Jun 2011 Posts: 58	I'm back in, but I'm curious about something.... Aren't there supposed to be controls in place so that when the server reaches a certain population, it starts prioritizing logins by account type? I thought I'd read that somewhere. If that's the case, it needs adjustment (obviously). __________________ The dustbunnies in my PC tower say "hi".

01-01-2012, 07:34 PM	#6
Pixiewrath Server: The Bazaar Guild: Aristocrats Rank: Marquis / Markesa 200kgsp 1yr Loremaster Join Date: Oct 2010 Posts: 964	Detor wrote: Pixiewrath@The Bazaar wrote: Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh... I don't think there's anything in the creative field you haven't touched yet. Player made dungeons, player made videos, you do it all, and pretty darn good at it all too. Thanks. I would love to work for SoE and make everything right again, lol.That is, SoE taking the step moving to sweden. Hahaha.Buuut... back to seriousness.Still have actually only had two people running my Delving into the Depths - Part II dungeon. Don't know how to reach out to the masses what with all the 500 token in an hour runs plaguing all servers ;(As for the controls, I don't know how it works. But the game Planet Calypso has the best solution ever in a mmorpg.All players play on the same servers sharing data, instead of dividing the people up. But each, or most, zones have their own servers. With a common chat system, storage, auction, etc... That way everyone can do things together. In EQII that would mean one server for lvl 1-20 zones, one for 21-40 zones etc. So when you shift to another level range or just geographic area, your char is transfered to that server while you play there, lowering stress in other areas for other players. It is working really well. If a server goes down for some reason, you get booted to the nearest telporter. (Like the travel globes in EQII.)Edit: Oh, and I have logged in now again too. Don't know if server reboots are manual or auto, but they surely do take their time. __________________

01-02-2012, 08:29 PM	#7
Pixiewrath Server: The Bazaar Guild: Aristocrats Rank: Marquis / Markesa 200kgsp 1yr Loremaster Join Date: Oct 2010 Posts: 964	Bump. Another server crash occured now.Always around this time.Can someone please de-activate the scheduled Windows Update and spyware/virus-searches on the server at this time? Thank you __________________

01-02-2012, 08:37 PM	#8
WanyenII Loremaster Join Date: Apr 2008 Posts: 145	Pixiewrath@The Bazaar wrote: Detor wrote: Pixiewrath@The Bazaar wrote: Seriously... Server upgrade time, anyone?And I was in the middle of movie capturing. Now I need to wait another in-game day cycle for the game to go into day mode. Sigh... I don't think there's anything in the creative field you haven't touched yet. Player made dungeons, player made videos, you do it all, and pretty darn good at it all too. Thanks. I would love to work for SoE and make everything right again, lol.That is, SoE taking the step moving to sweden. Hahaha.Buuut... back to seriousness.Still have actually only had two people running my Delving into the Depths - Part II dungeon. Don't know how to reach out to the masses what with all the 500 token in an hour runs plaguing all servers ;(As for the controls, I don't know how it works. But the game Planet Calypso has the best solution ever in a mmorpg.All players play on the same servers sharing data, instead of dividing the people up. But each, or most, zones have their own servers. With a common chat system, storage, auction, etc... That way everyone can do things together. In EQII that would mean one server for lvl 1-20 zones, one for 21-40 zones etc. So when you shift to another level range or just geographic area, your char is transfered to that server while you play there, lowering stress in other areas for other players. It is working really well. If a server goes down for some reason, you get booted to the nearest telporter. (Like the travel globes in EQII.)Edit: Oh, and I have logged in now again too. Don't know if server reboots are manual or auto, but they surely do take their time. The eq1 physical architecture was like that. I presume it actually is something like that here too. Likely the problem isnt a per zone issue, or the crashes would be localized to a zone or small set of zones; more than likely its some common/shared service thats getting hammered (lots of people very active during double experience days, ya know). Either logging or lookups cant keep up is my blind guess.

01-02-2012, 08:44 PM	#9
Drelstar Loremaster Join Date: Nov 2005 Posts: 5	If that is the case, I guess they never heard of something called a load test....ya know...where you test servers as if 5000 people were logging/logged in...=P.

01-03-2012, 02:26 AM	#10
Lempo Loremaster Join Date: Aug 2010 Posts: 2,179	Rogue4Life wrote: I'm back in, but I'm curious about something.... Aren't there supposed to be controls in place so that when the server reaches a certain population, it starts prioritizing logins by account type? I thought I'd read that somewhere. If that's the case, it needs adjustment (obviously). On Everfrost more than half the time the act of zoning sends me careening to character select, super long zone times that someone that I was grouped with also experienced at the same time as me. There definately needs to be a mechanism that kicksBronze first by the longest current session, then silver if no bronze players. A gold player paying a continued monthly subscription should NEVER have connection issues because of non-paying or non-subscribing members, if they had left all that on freeport then fine but now it has spread to all the servers, and SOMETHING since the last update where they did the mergers is causing connection issues. And I'm not going to delete my cache, I'm not going to verify my data files, or D/L the entire game again if there was not evidence of many people being affected by this maybe, but it is being used here as a stone-wall/stall tactic because it is easier than actually forcing the hand of the network department to have to do whatever is necessary to fix it. __________________ All actions have consequences and repercussions. Somewhere in Norrath a guild is about to dissolve.

01-05-2012, 06:46 PM	#11
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	You are more than welcome not to follow troubleshooting steps but it does prevent me from offerring you, personally, any further assistance and that applies regardless of the issue. Help us help you, we are not the development team and are just doing our due diligence as we forward the unresolvable (through tech support) issues to the dev team. Locking this thread up __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973