Weird crashing strangeness

LamezoidEX · 12-14-2011, 09:15 PM

I've perused the boards since the GU landed and not found any workable fixes to the XP out of memory crashing problem. I've been able to play by avoiding troublesome zones and areas ( found after many reboots ), and thought I'd share some reproducible oddity to see if anyone has any work around for these crash problems:

1) If I fly to the fuel vendor in Moors of Ykesha, then fly straight up and orient myself toward Obelisk of Ahzkul, then fly straight toward it, I always get an out of memory error after about 10 seconds of flying. This is the part I expect. However, when I restart the game, and log that character back in ( even days later ), the world doesn't render. It's just a pitch black screen. Chat / hotbars / compass, etc render, but the world / character doesn't. What else is odd, is I can /camp to another character, and cast spells / abilities even though I was flying when I crashed. I evac to make the world render again, then fly to OoA, which leads to problem 2:

2) I zone into OoA, and crash on zoning ( run forward is never toggled, standing still and clicking the portal to zone in ). I reboot, log the character in again, and instead of being at the start of the zone where expected, he's standing in the middle of the zone, slightly under the world ( location 0.39,0.82,1.18 ). I can jump up through the floor and complete the zone as normal, kind of... the adjunct spawns twice if I kill the whole zone.

The OoA problem isn't that big of a deal ( since I'm only there to kill the one mob I spawn close to ), but the 'black hole' on crashing is really strange. Any ideas?

TSR-JoshuaM · 12-15-2011, 04:39 PM

Would you mind posting your DXDIAG information for me please? Top 3 sections covering system/display/sound devices.

LamezoidEX · 12-15-2011, 07:41 PM

Yes sir, here you are:

------------------System Information------------------Time of this report: 12/15/2011, 17:35:41 Machine name: ---------- Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) Language: English (Regional Setting: English)System Manufacturer: O.E.M. System Model: O.E.M. BIOS: BIOS Date: 12/13/05 11:07:57 Ver: 08.00.09 Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs) Memory: 1024MB RAM Page File: 276MB used, 2235MB available Windows Dir: D:WINDOWS.0 DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful. Sound Tab 1: DirectSound test results: All tests were successful. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce FX 5200 Ultra Manufacturer: NVIDIA Chip type: GeForce FX 5200 Ultra DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0321&SUBSYS_00000000&REV_A1 Display Memory: 128.0 MB Current Mode: 1360 x 768 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0011.7519 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 5/16/2008 14:01:00, 6108928 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 5/16/2008 14:01:00, 6557408 bytesDevice Identifier: {D7B71E3E-4061-11CF-EF7E-0B2000C2CB35} Vendor ID: 0x10DE Device ID: 0x0321 SubSys ID: 0x00000000 Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: All tests were successful. D3D7 Test Result: All tests were successful. D3D8 Test Result: All tests were successful. D3D9 Test Result: All tests were successful.-------------Sound Devices------------- Description: SoundMAX Digital Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_8086&DEV_24D5&SUBSYS_80F31043&REV_02 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: smwdm.sys Driver Version: 5.12.0001.3630 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 6/2/2003 09:42:14, 578304 bytes Other Files: Driver Provider: Analog Devices HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: All tests were successful.

LamezoidEX · 12-15-2011, 07:50 PM

I know I really need to get a new box, but that won't happen until after the holidays unless Santa gets my not-so-subtle hints . It's just the failure to render the world thing after crashing and logging back in that has me baffled... the zoning into mid zone I don't mind so much.

12-15-2011, 04:39 PM	#2
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Would you mind posting your DXDIAG information for me please? Top 3 sections covering system/display/sound devices. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

12-14-2011, 09:15 PM	#1
LamezoidEX Lord Join Date: Sep 2010 Posts: 4	I've perused the boards since the GU landed and not found any workable fixes to the XP out of memory crashing problem. I've been able to play by avoiding troublesome zones and areas ( found after many reboots ), and thought I'd share some reproducible oddity to see if anyone has any work around for these crash problems: 1) If I fly to the fuel vendor in Moors of Ykesha, then fly straight up and orient myself toward Obelisk of Ahzkul, then fly straight toward it, I always get an out of memory error after about 10 seconds of flying. This is the part I expect. However, when I restart the game, and log that character back in ( even days later ), the world doesn't render. It's just a pitch black screen. Chat / hotbars / compass, etc render, but the world / character doesn't. What else is odd, is I can /camp to another character, and cast spells / abilities even though I was flying when I crashed. I evac to make the world render again, then fly to OoA, which leads to problem 2: 2) I zone into OoA, and crash on zoning ( run forward is never toggled, standing still and clicking the portal to zone in ). I reboot, log the character in again, and instead of being at the start of the zone where expected, he's standing in the middle of the zone, slightly under the world ( location 0.39,0.82,1.18 ). I can jump up through the floor and complete the zone as normal, kind of... the adjunct spawns twice if I kill the whole zone. The OoA problem isn't that big of a deal ( since I'm only there to kill the one mob I spawn close to ), but the 'black hole' on crashing is really strange. Any ideas?

12-15-2011, 07:41 PM	#3
LamezoidEX Lord Join Date: Sep 2010 Posts: 4	Yes sir, here you are: ------------------System Information------------------Time of this report: 12/15/2011, 17:35:41 Machine name: ---------- Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp.080413-2111) Language: English (Regional Setting: English)System Manufacturer: O.E.M. System Model: O.E.M. BIOS: BIOS Date: 12/13/05 11:07:57 Ver: 08.00.09 Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz (2 CPUs) Memory: 1024MB RAM Page File: 276MB used, 2235MB available Windows Dir: D:WINDOWS.0 DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.5512 32bit Unicode------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. DirectDraw test results: All tests were successful. Direct3D 7 test results: All tests were successful. Direct3D 8 test results: All tests were successful. Direct3D 9 test results: All tests were successful. Sound Tab 1: DirectSound test results: All tests were successful. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found.--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)---------------Display Devices--------------- Card name: NVIDIA GeForce FX 5200 Ultra Manufacturer: NVIDIA Chip type: GeForce FX 5200 Ultra DAC type: Integrated RAMDAC Device Key: EnumPCIVEN_10DE&DEV_0321&SUBSYS_00000000&REV_A1 Display Memory: 128.0 MB Current Mode: 1360 x 768 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0011.7519 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 5/16/2008 14:01:00, 6108928 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: n/a Mini VDD: nv4_mini.sys Mini VDD Date: 5/16/2008 14:01:00, 6557408 bytesDevice Identifier: {D7B71E3E-4061-11CF-EF7E-0B2000C2CB35} Vendor ID: 0x10DE Device ID: 0x0321 SubSys ID: 0x00000000 Revision ID: 0x00A1 Revision ID: 0x00A1 Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D Deinterlace Caps: {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {212DC722-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {212DC723-3235-44A4-BD29-E1652BBCC71C}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_MedianFiltering {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: All tests were successful. D3D7 Test Result: All tests were successful. D3D8 Test Result: All tests were successful. D3D9 Test Result: All tests were successful.-------------Sound Devices------------- Description: SoundMAX Digital Audio Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_8086&DEV_24D5&SUBSYS_80F31043&REV_02 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: smwdm.sys Driver Version: 5.12.0001.3630 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 6/2/2003 09:42:14, 578304 bytes Other Files: Driver Provider: Analog Devices HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: All tests were successful.

12-15-2011, 07:50 PM	#4
LamezoidEX Lord Join Date: Sep 2010 Posts: 4	I know I really need to get a new box, but that won't happen until after the holidays unless Santa gets my not-so-subtle hints . It's just the failure to render the world thing after crashing and logging back in that has me baffled... the zoning into mid zone I don't mind so much.