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12-10-2011, 08:50 PM
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#1 |
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Loremaster
Join Date: Feb 2005
Posts: 4,631
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Since AoD I've noticed a couple of issues that effect game-play. When I launch the game, the launchpad does not shut down, and to me it seems like it slows things down rather badly, For the moment I manually shut it down. Also I've seeing the game crash more often due to memory issues while going into areas I've been into before without a hassle. I don't know if these issues have been mentioned yet or not just thought I would mention it here.
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12-11-2011, 05:14 PM
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#2 |
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Customer Service
Join Date: Jan 2011
Posts: 5,609
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Zabjade wrote:
The LaunchPad staying open is temporary while an update is worked on. It will close itself 15 seconds after you start the game after that update.
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TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973 |
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12-12-2011, 12:58 AM
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#3 |
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Loremaster
Join Date: Feb 2005
Posts: 4,631
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Okay so you have that fix in the works?
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12-12-2011, 04:55 PM
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#4 |
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Customer Service
Join Date: Jan 2011
Posts: 5,609
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Zabjade wrote:
I can help explain the memory issues but I need to look over your configuration. Post your DXDIAG information for me.
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TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973 |
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12-12-2011, 05:55 PM
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#5 |
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Loremaster
Join Date: Feb 2005
Posts: 4,631
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I have no idea how to get that, BTW I still use XP don't trust the newer windows yet.
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12-12-2011, 06:18 PM
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#6 |
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Customer Service
Join Date: Jan 2011
Posts: 5,609
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Zabjade wrote:
If its an option I would highly recommend moving to the latest Windows 7 64bit OS. Not saying its the best course of action to resolve your particular issues, but theres no reason not to trust it any more than XP that is set to be completely unsupported very soon.
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TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973 |
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12-12-2011, 06:53 PM
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#7 |
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Loremaster
Join Date: Feb 2005
Posts: 4,631
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TSR-JoshuaM wrote:
Money's tight, it's not an option, Also the issue only cropped up after AoD
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12-12-2011, 06:55 PM
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#8 |
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Loremaster
Join Date: Sep 2008
Posts: 8
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I'd love to check out the new Freeport and I'd really love to play a Beastlord again, but I can't play more than a minute or so without getting kicked out with a "application ran out of memory" message. My computer has plenty of memory. I even removed DC Universe Online, but I'm still having the problem. |
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12-12-2011, 06:57 PM
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#9 |
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Customer Service
Join Date: Jan 2011
Posts: 5,609
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Jeremy_in_KS wrote:
Hard drive space and memory is very different. This is being discussed in another thread, http://forums.station.sony.com/eq2/...topic_id=510547 so i'll lock this one up.
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TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973 |
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misread earlier. Now the crashing however is still annoying, but I've heard rumors that it's related toe she shader issue? (Explains why the hair of my toons is off among other things)
misread earlier. Now the crashing however is still annoying, but I've heard rumors that it's related toe she shader issue? (Explains why the hair of my toons is off among other things)