cant get the game started

deadshot1212 · 08-17-2011, 05:26 PM

hey,

when i try to start the game i get this when then charecter select window is just about to open

G:liveEQ2frameworkrenderveshader.cpp (9847):m_shaderparams.m_pPixelshader

00d242f600d0077c

now i have the latest nvidia drivers and have tried uninstalling and reinstalling numerous times

my card is a geforce 7600 if that helps i have been playing the game for about 8 months now ith no troubles

TSR-JoshuaM · 08-17-2011, 05:44 PM

How are you accessing the game? Directly from our latest LaunchPad or another method? Walk me through it.

I've linked our latest LaunchPad for you below just in case, I recommend the full version and re-using your existing EQII game folder.

[EQII] LaunchPad

deadshot1212 · 08-18-2011, 04:21 AM

hi,

ok i tried the new launch pad and get the same error

whats happens is i get the first title screens then the loading screen and it loads all the stuff and it looks like right before the screen is about to change to where i can see and choose my charecter i get this error and the screen goes black. i use the shortcut that the installer placed on my desktop.

TSR-JoshuaM · 08-18-2011, 11:40 AM

Would you please post your DXDIAG information? Top 3 sections, system/display/sound devices (which should fit in a single post).

deadshot1212 · 08-18-2011, 12:45 PM

actully i downloaded and reinstalled the game useing the launch pad u posted and seems to be working now thx for the help

TSR-JoshuaM · 08-18-2011, 12:57 PM

Great! Let me know if any other issues crop up.

08-17-2011, 05:44 PM	#2
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	How are you accessing the game? Directly from our latest LaunchPad or another method? Walk me through it. I've linked our latest LaunchPad for you below just in case, I recommend the full version and re-using your existing EQII game folder. [EQII] LaunchPad __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-18-2011, 11:40 AM	#4
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Would you please post your DXDIAG information? Top 3 sections, system/display/sound devices (which should fit in a single post). __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-18-2011, 12:57 PM	#6
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Great! Let me know if any other issues crop up. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-17-2011, 05:26 PM	#1
deadshot1212 Lord Join Date: Oct 2010 Posts: 7	hey, when i try to start the game i get this when then charecter select window is just about to open G:liveEQ2frameworkrenderveshader.cpp (9847):m_shaderparams.m_pPixelshader 00d242f600d0077c now i have the latest nvidia drivers and have tried uninstalling and reinstalling numerous times my card is a geforce 7600 if that helps i have been playing the game for about 8 months now ith no troubles

08-18-2011, 04:21 AM	#3
deadshot1212 Lord Join Date: Oct 2010 Posts: 7	hi, ok i tried the new launch pad and get the same error whats happens is i get the first title screens then the loading screen and it loads all the stuff and it looks like right before the screen is about to change to where i can see and choose my charecter i get this error and the screen goes black. i use the shortcut that the installer placed on my desktop.

08-18-2011, 12:45 PM	#5
deadshot1212 Lord Join Date: Oct 2010 Posts: 7	actully i downloaded and reinstalled the game useing the launch pad u posted and seems to be working now thx for the help