Can't remember, need help!

Korlaf · 08-01-2011, 03:58 PM

I was looking to return to the game after a long absence 3+ years. I am fairly certain I know my account info but when I went to log in it had me reset my password. So I did, and it accepted my new password but then when i tried to login it said i had an incorrect username or password. So i had them reset my password. The one that was e-mailed to me when tried said i had an incorrect username or password. So i thought maybe i had an incorrect username. So i had them e-mail me my usernames. I recognized all 3 of them. So i tried each of them and can get logged into 1 of the 3. Now all i want to do is determine which of the accounts my characters are actually on and get that one set-up. Is there a way that i can look to see which account my characters are on?

TSR-JoshuaM · 08-02-2011, 01:12 PM

Contact our support staff directly and let them know what character you want to locate. After verifying your ownership over that account, we can assist you in identifying and/or recovering it.

08-02-2011, 01:12 PM	#2
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	Contact our support staff directly and let them know what character you want to locate. After verifying your ownership over that account, we can assist you in identifying and/or recovering it. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

08-01-2011, 03:58 PM	#1
Korlaf Newbie Join Date: Aug 2011 Posts: 1	I was looking to return to the game after a long absence 3+ years. I am fairly certain I know my account info but when I went to log in it had me reset my password. So I did, and it accepted my new password but then when i tried to login it said i had an incorrect username or password. So i had them reset my password. The one that was e-mailed to me when tried said i had an incorrect username or password. So i thought maybe i had an incorrect username. So i had them e-mail me my usernames. I recognized all 3 of them. So i tried each of them and can get logged into 1 of the 3. Now all i want to do is determine which of the accounts my characters are actually on and get that one set-up. Is there a way that i can look to see which account my characters are on?