returned player now getting poor performance and fps drops

[aardaron]

Ok heres the deal been trying to fix this for couple weeks now and about to give up.

I use to play about 6 mo ago I am useing same system as then.

before I had no lag or poor fps problems now I do when in any zone my fps jumps from 5 fps to 35 fps when i move it drops down to around 5 sometimes even as low as 3 zones dont matter i tested in frostfang sea qeynos enchanted lands lavastorm everfrost etc

its always the same while standing still i get 35fps which is good when i start to move or travel it constatly goes up and down from 5 to 35.

I have graphics turned clear down to extream performance and it doesnt help there realy is no diffrence between the lowest 3 settings when on balance there is an over all lower fps but the same up and down movement

when trying to run and it spickes down to 5 everythin goes all slow motion slide show is very anoying esp when my system is not the greatest but isnt bad and is almost 3 times what wife has and hers runs fine.

things i have already tried

1 turn everything off remove all custom ui = no diffrence

2. ran anti virus and anti malware = no diffrence

3. complete computer reformat and reinstalled operateing system and game= no diffrence

here is my system info

------------------System Information------------------Time of this report: 7/6/2011, 03:45:04       Machine name: JAMES-PC   Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.101014-0432)           Language: English (Regional Setting: English)System Manufacturer: TOSHIBA       System Model: Satellite L355D               BIOS: InsydeH2O Version 1.40          Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-72 (2 CPUs), ~2.1GHz             Memory: 2814MB RAM          Page File: 1052MB used, 4821MB available        Windows Dir: C:Windows    DirectX Version: DirectX 10DX Setup Parameters: Not found     DxDiag Version: 6.00.6001.18000 32bit Unicode

------------DxDiag Notes------------      Display Tab 1: No problems found.        Sound Tab 1: No problems found.          Input Tab: No problems found.

--------------------DirectX Debug Levels--------------------Direct3D:    0/4 (retail)DirectDraw:  0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay:  0/9 (retail)DirectSound: 0/5 (retail)DirectShow:  0/6 (retail)

---------------Display Devices---------------        Card name: ATI Radeon 3100 Graphics     Manufacturer: ATI Technologies Inc.        Chip type: ATI Radeon 3100 Graphics (0x9613)         DAC type: Internal DAC(400MHz)       Device Key: EnumPCIVEN_1002&DEV_9613&SUBSYS_FF6A1179&REV_00   Display Memory: 1404 MB Dedicated Memory: 253 MB    Shared Memory: 1150 MB     Current Mode: 1024 x 768 (32 bit) (75Hz)          Monitor: Dell E771a      Driver Name: atidxx32.dll,atidxx64,atiumdag.dll,atiumdva.cap,at iumd64,atiumd6a,atitmm64   Driver Version: 7.15.0010.0163 (English)      DDI Version: 10Driver Attributes: Final Retail Driver Date/Size: 3/13/2009 23:26:26, 2340352 bytes      WHQL Logo'd: Yes  WHQL Date Stamp: Device Identifier: {D7B71EE2-D553-11CF-BF70-60DFA1C2CA35}        Vendor ID: 0x1002        Device ID: 0x9613        SubSys ID: 0xFF6A1179      Revision ID: 0x0000      Revision ID: 0x0000      Video Accel: ModeMPEG2_A ModeMPEG2_C  Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY                    {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive                    {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch                    {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY      DDraw Status: Enabled       D3D Status: Enabled       AGP Status: Enabled

-------------Sound Devices-------------            Description: Speakers (Realtek High Definition Audio) Default Sound Playback: Yes Default Voice Playback: Yes            Hardware ID: HDAUDIOFUNC_01&VEN_10EC&DEV_0268&SUBSYS_1179FF6A&REV_1000        Manufacturer ID: 1             Product ID: 100                   Type: WDM            Driver Name: RTKVHDA.sys         Driver Version: 6.00.0001.5789 (English)      Driver Attributes: Final Retail            WHQL Logo'd: Yes          Date and Size: 2/11/2009 20:38:14, 2324512 bytes            Other Files:         Driver Provider: Realtek Semiconductor Corp.         HW Accel Level: Basic              Cap Flags: 0xF1F    Min/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0              HW Memory: 0       Voice Management: No EAX(tm) 2.0 Listen/Src: No, No   I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No

[aardaron]

also would add

1. couptuer is fully upto date with all drivers and windows updates

2. when monitoring system performance cpu usage stays around 58 to 69% seen few spikes as high as 72% with memory usage at 1448mb  well under what system has avaliable.

after post i installed amd dual core optimizer to see if it would help still testing

[TSR-JoshuaM]

Let's start with getting your Windows up-to-date, entirely

Service Pack 2 is available for Vista, ATI also has video card drivers dated as recently as 6/25/11 for your video card and operating system.  I've included links for you below.

Vista Service Pack 2: http://www.microsoft.com/download/e...s.aspx?id=16468

Video card driver:  http://support.amd.com/us/gpudownlo...ob_win7-32.aspx

[aardaron]

ahh didt relize i didt finish updateing windows will do that tonight as for the video drivers they are updated as far as they will go ati doesnt support toshibia laptops when i try to instal any newer drivers they say not compatiable with hardward and won't install i contacted them and they said that I must get my drivers from toshibia and the ones i have installed are the latest ones they offer

[TSR-JoshuaM]

aardaron wrote:

ahh didt relize i didt finish updateing windows will do that tonight as for the video drivers they are updated as far as they will go ati doesnt support toshibia laptops when i try to instal any newer drivers they say not compatiable with hardward and won't install i contacted them and they said that I must get my drivers from toshibia and the ones i have installed are the latest ones they offer

I know there are ways to get the drivers installed on your laptop regardless, since the drivers do support your video device, but it's not a standard method and it's not something I can walk you through.  Hopefully with some searching you will find a way to get that on there.