EQ2 Mobile App

Siodenne · 02-12-2011, 12:06 AM

I don't know if this is the right place or not to post this so please forgive me if it isn't

I'll just list out what I've found thus far after installing the mobile application on my iPad

can't connect (this could be my ISP at work so I'll test this at home)
If you have your iPad in landscape mode when you launch the game, the keyboard comes in covering up the username and password slots, if you rotate it the virtual iPad keyboard gets cut off. Tried taping the 2x but it wouldn't resize at that point. Had to kill the app and reopen it.

TSR-JoshuaM · 02-12-2011, 12:36 AM

We don't really handle EQ2 Mobile here but I will submit this to the appropriate team for review. Thank you for reporting this! EQ2 Mobile does have it's own sub-forum which you can find here, http://forums.station.sony.com/stat...?category_id=55

WildiwenBloodbriar · 11-26-2011, 12:44 PM

Is the EQ2 mobile app still even being supported? I just got an Android phone yesterday and I can't find it in the marketplace.

agentsix · 11-26-2011, 02:59 PM

Doesn't work. Never worked. And like so many things, not being addressed.

WildiwenBloodbriar · 11-27-2011, 12:53 PM

I was hoping for a response from a red name...

TSR-JoshuaM · 11-28-2011, 06:06 PM

The EQ2 Mobile app is being handled and supported by an entirely separate team. The Technical Support department does not have any troubleshooting steps to share with you in regards to EQ2 Mobile. I do apologize for any inconvenience the service may cause you and if I do get information on what can be done I will post it.

WildiwenBloodbriar · 11-29-2011, 01:37 PM

TSR-JoshuaM wrote:

The EQ2 Mobile app is being handled and supported by an entirely separate team. The Technical Support department does not have any troubleshooting steps to share with you in regards to EQ2 Mobile. I do apologize for any inconvenience the service may cause you and if I do get information on what can be done I will post it.

I'm not personally having any issues with it, other than the fact that I can't find it on the Android marketplace. Any idea on who I can contact about that?

02-12-2011, 12:06 AM	#1
Siodenne Server: Blackburrow Guild: Monolith Rank: Member Loremaster Join Date: Nov 2004 Location: USA Posts: 58	I don't know if this is the right place or not to post this so please forgive me if it isn't I'll just list out what I've found thus far after installing the mobile application on my iPad can't connect (this could be my ISP at work so I'll test this at home) If you have your iPad in landscape mode when you launch the game, the keyboard comes in covering up the username and password slots, if you rotate it the virtual iPad keyboard gets cut off. Tried taping the 2x but it wouldn't resize at that point. Had to kill the app and reopen it. __________________

02-12-2011, 12:36 AM	#2
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	We don't really handle EQ2 Mobile here but I will submit this to the appropriate team for review. Thank you for reporting this! EQ2 Mobile does have it's own sub-forum which you can find here, http://forums.station.sony.com/stat...?category_id=55 __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

11-28-2011, 06:06 PM	#6
TSR-JoshuaM Customer Service Join Date: Jan 2011 Posts: 5,609	The EQ2 Mobile app is being handled and supported by an entirely separate team. The Technical Support department does not have any troubleshooting steps to share with you in regards to EQ2 Mobile. I do apologize for any inconvenience the service may cause you and if I do get information on what can be done I will post it. __________________ TSR Joshua M. Technical Support Representative Sony Online Entertainment How to Contact Support: https://help.station.sony.com/app/answers/detail/a_id/28939 How to Create a DXDIAG/MSINFO https://help.station.sony.com/app/answers/detail/a_id/28973

11-29-2011, 01:37 PM	#7
WildiwenBloodbriar Loremaster Join Date: Dec 2004 Posts: 52	TSR-JoshuaM wrote: The EQ2 Mobile app is being handled and supported by an entirely separate team. The Technical Support department does not have any troubleshooting steps to share with you in regards to EQ2 Mobile. I do apologize for any inconvenience the service may cause you and if I do get information on what can be done I will post it. I'm not personally having any issues with it, other than the fact that I can't find it on the Android marketplace. Any idea on who I can contact about that?

11-26-2011, 12:44 PM	#3
WildiwenBloodbriar Loremaster Join Date: Dec 2004 Posts: 52	Is the EQ2 mobile app still even being supported? I just got an Android phone yesterday and I can't find it in the marketplace.

11-26-2011, 02:59 PM	#4
agentsix Loremaster Join Date: Nov 2005 Posts: 291	Doesn't work. Never worked. And like so many things, not being addressed.

11-27-2011, 12:53 PM	#5
WildiwenBloodbriar Loremaster Join Date: Dec 2004 Posts: 52	I was hoping for a response from a red name...