log in problem

irishfan · 12-13-2010, 02:38 AM

I cant seem to log into my higher level characters, when I get to the add character to zone everquest locks up and then I have to shut it down. I can log into my other account and I can log into my lower level characters but the ones in the latest expansion I cant. Anyone know what the problem seem to be.

TSR-DennisG · 12-13-2010, 09:27 PM

Which specific zones are you attempting to access? What server do you play on?

irishfan · 12-14-2010, 02:08 PM

Server is Mistmoore on one account I can log in without problems but my other account 2 of my characters are in stonebrunt and when I get to adding character to zone the game crashes. With one of my lower level characters on that account I can log in to and they are in splitpaw. Same computer.

TSR-DennisG · 12-14-2010, 10:02 PM

Try deleting the following file located in your EverQuest II folder, Servername_CharacterName_EQ2_uisettings.in i. Do this for each character you are having issues with.

12-13-2010, 02:38 AM	#1
irishfan Loremaster Join Date: Dec 2004 Posts: 4	I cant seem to log into my higher level characters, when I get to the add character to zone everquest locks up and then I have to shut it down. I can log into my other account and I can log into my lower level characters but the ones in the latest expansion I cant. Anyone know what the problem seem to be.

12-13-2010, 09:27 PM	#2
TSR-DennisG Customer Service Join Date: Mar 2007 Posts: 420	Which specific zones are you attempting to access? What server do you play on?

12-14-2010, 02:08 PM	#3
irishfan Loremaster Join Date: Dec 2004 Posts: 4	Server is Mistmoore on one account I can log in without problems but my other account 2 of my characters are in stonebrunt and when I get to adding character to zone the game crashes. With one of my lower level characters on that account I can log in to and they are in splitpaw. Same computer.

12-14-2010, 10:02 PM	#4
TSR-DennisG Customer Service Join Date: Mar 2007 Posts: 420	Try deleting the following file located in your EverQuest II folder, Servername_CharacterName_EQ2_uisettings.in i. Do this for each character you are having issues with.