Been gone for 2.5 years. Are my toons still alive?

Cazamar · 08-25-2010, 08:35 AM

I want to come back after being gone for 2 and a half years and was wondering if my toons would still be retrievable after so long. I can bring up my main on the search function but not sure how reliable that is. Did some online research and it seems like my old guild on kithicor disbanded. The guild roster comes up on the search function but only two toons out of 150 are over level 80 so I am not sure how often it is updated. Would be nice to play my 80 necro again. Thanks.

Brethil · 08-25-2010, 08:43 AM

They should be. This week someone in my guild returned after 4 years of absence. Her characters were still there for her.

Cazamar · 08-25-2010, 11:25 AM

Sweet, that rocks. Thanks for the info.

Birnohar · 08-28-2010, 03:10 PM

I returned after 3 years just make sure you use the right account name. If ya don't it's quite a hassle to get your account name switched.

TSR-JamisonW · 08-30-2010, 01:51 PM

You can't really get your account name switched. It's just a matter of identifying with account you really should have subscribed to, and get you to do it there.

Cazamar · 09-05-2010, 11:46 PM

I thought I subscribed to the right account but my 80 necro and other toons are not there. The reason it seemed correct was that when I downloaded Sentinal's of Fate it said there were other items associated with the acount. These were old items from before. Like the veteran rewards, older expansion items, and some house items. So why are my toons not there when I log onto the server. I created a new toon and can claim all these items but why are my old toons not there. They should be there. Please help.

Shareana · 09-06-2010, 12:26 AM

Sentinel's fate has all the previous content with it. So the older expansion items wold be listed if you added Sentinel's fate as well.

If you have activated the incorrect one, I would contact them tomorrow directly. They can most likley help you with this.

[EQ2] Contacting Tech Support

08-25-2010, 08:43 AM	#2
Brethil Server: Splitpaw Guild: Truewatch Rank: Recruiter Loremaster Join Date: Aug 2008 Posts: 134	They should be. This week someone in my guild returned after 4 years of absence. Her characters were still there for her. __________________

09-06-2010, 12:26 AM	#7
Shareana Lead Volunteer Moderator Join Date: Jun 2008 Posts: 3,921	Sentinel's fate has all the previous content with it. So the older expansion items wold be listed if you added Sentinel's fate as well. If you have activated the incorrect one, I would contact them tomorrow directly. They can most likley help you with this. [EQ2] Contacting Tech Support __________________ \|\| Forum Guidelines \|\| Knowledge Base \|\| Tech Support \|\|

08-25-2010, 08:35 AM	#1
Cazamar Journeyman Join Date: Aug 2010 Posts: 3	I want to come back after being gone for 2 and a half years and was wondering if my toons would still be retrievable after so long. I can bring up my main on the search function but not sure how reliable that is. Did some online research and it seems like my old guild on kithicor disbanded. The guild roster comes up on the search function but only two toons out of 150 are over level 80 so I am not sure how often it is updated. Would be nice to play my 80 necro again. Thanks.

08-25-2010, 11:25 AM	#3
Cazamar Journeyman Join Date: Aug 2010 Posts: 3	Sweet, that rocks. Thanks for the info.

08-28-2010, 03:10 PM	#4
Birnohar Guardian Join Date: Aug 2010 Posts: 3	I returned after 3 years just make sure you use the right account name. If ya don't it's quite a hassle to get your account name switched.

08-30-2010, 01:51 PM	#5
TSR-JamisonW Customer Service Join Date: Oct 2008 Posts: 486	You can't really get your account name switched. It's just a matter of identifying with account you really should have subscribed to, and get you to do it there.

09-05-2010, 11:46 PM	#6
Cazamar Journeyman Join Date: Aug 2010 Posts: 3	I thought I subscribed to the right account but my 80 necro and other toons are not there. The reason it seemed correct was that when I downloaded Sentinal's of Fate it said there were other items associated with the acount. These were old items from before. Like the veteran rewards, older expansion items, and some house items. So why are my toons not there when I log onto the server. I created a new toon and can claim all these items but why are my old toons not there. They should be there. Please help.