Game wont update, i get a crazy message. Help

Gestrog · 01-08-2010, 10:00 PM

There was a problem moving C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_8615_105.patched to C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest IILegendsOfNorrathLegendsOfNorrath.dll. Please make sure the game is not running.

I get this message when the game automatically tried to update via the launcher, its real irritating. and the game isnt running at all. Whats the problem?

shadowscale · 01-08-2010, 10:21 PM

im getting it to. rather annoying...

Gestrog · 01-08-2010, 10:28 PM

Yes, im trying to resolve the issue, but nothing seems to work....it cant be any anti virus for none is on and firewall is turned off.

TSR-DanielH · 01-08-2010, 10:38 PM

This error is usually caused by the security features in Vista/Win7 blocking the game from updating. If you're using one of those operating systems, please perform these steps first:

1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.5. Click on "Apply" then click on "Ok".6. Right click on the icon and select "Run as Administrator"

Let us know if the problem persists at that point.

Gestrog · 01-08-2010, 10:43 PM

That did not work unfortunatly. I have no anti virus either, so i know nothing is blocking it from updating.

jazriela · 01-08-2010, 10:46 PM

I tried this and it didn't work. I have windows 7. The issue was solved by running the launcher in Windows XP compatibility mode. SMILEY Try and see if it works for you too.

Gestrog · 01-08-2010, 10:51 PM

Unfortunately that did not work either. I have Windows 7 as well, what XP service pack did you run it as?

jazriela · 01-08-2010, 10:57 PM

I right clicked on the launcher and chose "Troubleshoot compatibility" and the computer chose Windows XP...it was Service Pack 2. Sorry its not working for you, I am sure its annoying! I was quite fed up myself.

Gestrog · 01-08-2010, 10:59 PM

I see. i tried both packs, as well as running the program as admin, still received the same message.

Trael · 01-09-2010, 01:49 AM

I'm having the same problem, nothing works. I wonder if claimind my starter pack, legends of norrath has something to do with it. Got it with eqII the complete collection.

01-08-2010, 10:38 PM	#4
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	This error is usually caused by the security features in Vista/Win7 blocking the game from updating. If you're using one of those operating systems, please perform these steps first: 1. Right click on the program launch icon2. Left click on "Properties".3. In the new window that pops up click on the "Compatibility" tab.4. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.5. Click on "Apply" then click on "Ok".6. Right click on the icon and select "Run as Administrator" Let us know if the problem persists at that point. __________________ Daniel H Technical Support Representative Sony Online Entertainment

01-08-2010, 10:46 PM	#6
jazriela Newbie Join Date: Jan 2010 Posts: 2	I tried this and it didn't work. I have windows 7. The issue was solved by running the launcher in Windows XP compatibility mode. Try and see if it works for you too.

01-08-2010, 10:00 PM	#1
Gestrog Apprentice Join Date: Dec 2009 Posts: 5	There was a problem moving C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest IIlp_tempLegendsOfNorrathLegendsOfNorrath.dll_delt a_8615_105.patched to C:Program Files (x86)Sony Online EntertainmentInstalled GamesEverQuest IILegendsOfNorrathLegendsOfNorrath.dll. Please make sure the game is not running. I get this message when the game automatically tried to update via the launcher, its real irritating. and the game isnt running at all. Whats the problem?

01-08-2010, 10:21 PM	#2
shadowscale Forum Dragon Join Date: Jan 2005 Posts: 1,535	im getting it to. rather annoying...

01-08-2010, 10:28 PM	#3
Gestrog Apprentice Join Date: Dec 2009 Posts: 5	Yes, im trying to resolve the issue, but nothing seems to work....it cant be any anti virus for none is on and firewall is turned off.

01-08-2010, 10:43 PM	#5
Gestrog Apprentice Join Date: Dec 2009 Posts: 5	That did not work unfortunatly. I have no anti virus either, so i know nothing is blocking it from updating.

01-08-2010, 10:51 PM	#7
Gestrog Apprentice Join Date: Dec 2009 Posts: 5	Unfortunately that did not work either. I have Windows 7 as well, what XP service pack did you run it as?

01-08-2010, 10:57 PM	#8
jazriela Newbie Join Date: Jan 2010 Posts: 2	I right clicked on the launcher and chose "Troubleshoot compatibility" and the computer chose Windows XP...it was Service Pack 2. Sorry its not working for you, I am sure its annoying! I was quite fed up myself.

01-08-2010, 10:59 PM	#9
Gestrog Apprentice Join Date: Dec 2009 Posts: 5	I see. i tried both packs, as well as running the program as admin, still received the same message.

01-09-2010, 01:49 AM	#10
Trael Apprentice Join Date: Jan 2010 Posts: 1	I'm having the same problem, nothing works. I wonder if claimind my starter pack, legends of norrath has something to do with it. Got it with eqII the complete collection.