How long to transfer characters between accounts?

Dramey · 12-01-2009, 08:52 PM

I only ask because the people I know that have done it said the process was completed in a matter of hours, and it has been over a day for me. Everything should be good to go, and I got notification from SoE confirming the receipt of my email. If something is wrong on my end I assume I would get an email from SoE yes?

I hate to be impatient, but have the day off tomorrow and want to play. :)

TSR-DanielH · 12-01-2009, 11:54 PM

Greetings,

Generally we try to get those done within 24 hours, but we're a little backed up at the moment due to the holiday. If you PM me the reference number then I should be able to at least make sure it's in the right queue and that we have all the necessary information. I doubt I will be able to force it through tonite but I should be able to get something done first thing tomorrow at least.

12-01-2009, 11:54 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Greetings, Generally we try to get those done within 24 hours, but we're a little backed up at the moment due to the holiday. If you PM me the reference number then I should be able to at least make sure it's in the right queue and that we have all the necessary information. I doubt I will be able to force it through tonite but I should be able to get something done first thing tomorrow at least. __________________ Daniel H Technical Support Representative Sony Online Entertainment

12-01-2009, 08:52 PM	#1
Dramey Historian Join Date: Nov 2009 Posts: 1	I only ask because the people I know that have done it said the process was completed in a matter of hours, and it has been over a day for me. Everything should be good to go, and I got notification from SoE confirming the receipt of my email. If something is wrong on my end I assume I would get an email from SoE yes? I hate to be impatient, but have the day off tomorrow and want to play. :)