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#1 |
Server: Nagafen
Guild: Cavaliers
Rank: Lieutenant 81000 + 32 Days
Loremaster
Join Date: Mar 2008
Posts: 88
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![]() Since the last update/ hot fix, when I go to the dock, it takes awhile for the bell to appear; also when in the bank,same with the NPC'S (Tellers). Anyone else having this ? Still no quest feathers/ books. |
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#2 |
Customer Service
Join Date: May 2008
Posts: 5,593
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![]() fergusnutzak wrote:
I'm starting to think that those issues are related to each other. It seems like only the people who are missing the quest feathers/books are seeing the slower 'pop-in' for NPCs/geometry. For now you might want to try increasing the maximum number of low quality characters. That option should be available in the display > model detail section of the options window. Lert us know if the issue persists at that point.
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Daniel H Technical Support Representative Sony Online Entertainment |
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#3 |
Server: Nagafen
Guild: Cavaliers
Rank: Lieutenant 81000 + 32 Days
Loremaster
Join Date: Mar 2008
Posts: 88
|
![]() Increased it, (as above) ,doesn't seem to help.... |
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#4 |
Customer Service
Join Date: May 2008
Posts: 5,593
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![]() Can I have you post your basic system specs and/or the first section of your DXdiag? It appears the person in the following post is experiencing the same issue and I want to see what the 2 of you have in common:
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Daniel H Technical Support Representative Sony Online Entertainment |
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#5 |
Server: Nagafen
Guild: Cavaliers
Rank: Lieutenant 81000 + 32 Days
Loremaster
Join Date: Mar 2008
Posts: 88
|
![]() Is this it?? System Information------------------Time of this report: 11/11/2009, 19:38:16 Machine name: VALUED-1D063886 Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.090804-1412) Language: English (Regional Setting: English)System Manufacturer: alienware System Model: alienware BIOS: Phoenix - AwardBIOS v6.00PG Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Memory: 1024MB RAM Page File: 538MB used, 1922MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode |
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#6 |
Customer Service
Join Date: May 2008
Posts: 5,593
|
![]() That's from the correct file, but I'll need a little more from it. Here are the specific instructions: To create your DirectX Diagnostic (DXDIAG) information:
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Daniel H Technical Support Representative Sony Online Entertainment |
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#7 |
Server: Nagafen
Guild: Cavaliers
Rank: Lieutenant 81000 + 32 Days
Loremaster
Join Date: Mar 2008
Posts: 88
|
![]() OK, here it is:: ------------------System Information------------------Time of this report: 11/11/2009, 19:38:16 Machine name: VALUED-1D063886 Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.090804-1412) Language: English (Regional Setting: English)System Manufacturer: alienware System Model: alienware BIOS: Phoenix - AwardBIOS v6.00PG Processor: AMD Athlon(tm) 64 Processor 3500+, MMX, 3DNow, ~2.2GHz Memory: 1024MB RAM Page File: 538MB used, 1922MB available Windows Dir: C:WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904)DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode ------------DxDiag Notes------------ DirectX Files Tab: No problems found. Display Tab 1: No problems found. Sound Tab 1: No problems found. Sound Tab 2: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: The registry information for the DirectPlay application 'Stronghold' is missing or damaged. You should reinstall that application. --------------------DirectX Debug Levels--------------------Direct3D: 0/4 (n/a)DirectDraw: 0/4 (retail)DirectInput: 0/5 (n/a)DirectMusic: 0/5 (n/a)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail) ---------------Display Devices--------------- Card name: RADEON 9550 Manufacturer: ATI Technologies Inc. Chip type: RADEON 9550 AGP (0x4153) DAC type: Internal DAC(400MHz) Device Key: EnumPCIVEN_1002&DEV_4153&SUBSYS_0370174B&REV_00 Display Memory: 128.0 MB Current Mode: 1024 x 768 (32 bit) (75Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: ati2dvag.dll Driver Version: 6.14.0010.6483 (English) DDI Version: 9 (or higher)Driver Attributes: Final Retail Driver Date/Size: 9/29/2004 09:22:42, 216576 bytes WHQL Logo'd: n/a WHQL Date Stamp: n/a VDD: n/a Mini VDD: ati2mtag.sys Mini VDD Date: 9/29/2004 09:22:22, 800256 bytesDevice Identifier: {D7B71EE2-0213-11CF-A86D-7A23A1C2CB35} Vendor ID: 0x1002 Device ID: 0x4153 SubSys ID: 0x0370174B Revision ID: 0x0000 Revision ID: 0x0000 Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV8_B ModeWMV8_A ModeWMV9_B ModeWMV9_A Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch Registry: OK DDraw Status: Enabled D3D Status: Enabled AGP Status: EnabledDDraw Test Result: Not run D3D7 Test Result: Not run D3D8 Test Result: Not run D3D9 Test Result: Not run -------------Sound Devices------------- Description: SB Audigy 2 ZS Audio [A400] Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: PCIVEN_1102&DEV_0004&SUBSYS_20021102&REV_04 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ctaud2k.sys Driver Version: 5.12.0001.0402 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 6/19/2003 20:33:02, 509328 bytes Other Files: Driver Provider: Creative HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: Yes EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run Description: Realtek AC97 Audio Default Sound Playback: No Default Voice Playback: No Hardware ID: PCIVEN_1106&DEV_3059&SUBSYS_1415147B&REV_60 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: ALCXWDM.SYS Driver Version: 5.10.0000.6070 (English) Driver Attributes: Final Retail WHQL Logo'd: n/a Date and Size: 4/21/2006 11:16:44, 3964352 bytes Other Files: Driver Provider: Realtek Semiconductor Corp. HW Accel Level: Full Cap Flags: 0x0 Min/Max Sample Rate: 0, 0Static/Strm HW Mix Bufs: 0, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: Yes, Yes I3DL2(tm) Listen/Src: Yes, YesSensaura(tm) ZoomFX(tm): No Registry: OK Sound Test Result: Not run |
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#8 |
Customer Service
Join Date: May 2008
Posts: 5,593
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![]() fergusnutzak wrote:
Your video card drivers are extremely old. The card is a little on the older side but there should be a more recent driver release available. Please go to ATI's website and download/install the latest driver release for your graphics card.
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Daniel H Technical Support Representative Sony Online Entertainment |
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#9 |
Server: Nagafen
Guild: Cavaliers
Rank: Lieutenant 81000 + 32 Days
Loremaster
Join Date: Mar 2008
Posts: 88
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![]() Went to ATI Driver site, had to download something called "Driver Robot"?? Seems like I have to pay now to get the Robot to download, another hassle ;;point being, had same drivers awhile back when all was working ok..still no NPC Quest Feathers/ Books too. |
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#10 |
Server: Guk
Guild: Bellum Aeternus
Rank: Legionnaire
Loremaster
Join Date: Apr 2006
Posts: 53
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![]() looking at your ati 9550 this is the place its version 9.8 http://support.amd.com/us/gpudownlo...25&lang=English try this...its not sapost to cost money...ati is amd now bow |
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#11 |
Customer Service
Join Date: May 2008
Posts: 5,593
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![]() fergusnutzak wrote:
The NPC quest feathers/books are definitely a game bug and not related to your graphics drivers. You shouldn't be getting charged for the driver download, though. I'm not sure what site you tried but use the one that was just posted instead.
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Daniel H Technical Support Representative Sony Online Entertainment |
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#12 |
Server: Nagafen
Guild: Cavaliers
Rank: Lieutenant 81000 + 32 Days
Loremaster
Join Date: Mar 2008
Posts: 88
|
![]() Do I just download the full software suite?"Catalyst Software Suite" 72 MB. Revision number 9.8 ?? & do I have to un-install the older drivers?? sorry dumb. |
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#13 |
Server: Nagafen
Guild: Cavaliers
Rank: Lieutenant 81000 + 32 Days
Loremaster
Join Date: Mar 2008
Posts: 88
|
![]() Think this was the I went to 1st time, oops::http://www.driverssupport.org/ati/?gclid=CIycv4b6iJ4CFSUMDQodAwvxoA |
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#14 |
Customer Service
Join Date: May 2008
Posts: 5,593
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![]() fergusnutzak wrote:
Yes and Yes. Uninstall the old drivers through the control panel(add/remove programs section), restart your computer, and then install the new drivers.
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Daniel H Technical Support Representative Sony Online Entertainment |
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