Subscription Plan Question

Armach · 07-17-2009, 05:50 PM

How do I change subscription plans from the $30 a month plan to the cheaper plan? I'm only playing EQ2 now, so I'd only like to pay for EQ2.

I went to My Account>Subscription Info, but the $30 plan was the only option I got for subscription plans. Is there somewhere else I should go?

Thanks

TSR-DanielH · 07-17-2009, 06:14 PM

Greetings,

In order to choose the regular $15 subscription you will need to cancel station access and let the current paid time expire. Once your station access time runs out you will be able to subscribe at the cheaper rate. Our system will not let you select the $15 rate while you still have station access time on the account. Let me know if you have any questions.

Armach · 07-17-2009, 07:20 PM

Excellent. Thank you very much.

Erithe · 10-04-2010, 02:54 PM

Would you mind terribly giving a step-by-step for that? Because I can find no option to cancel the station access plan. I've gone through everything I can find, and I don't see it anywhere.

TSR-JamisonW · 10-05-2010, 12:21 PM

If you go to soe.com, then go to My Account, then Subscriptions Info, you should see a Cancel button under the Station Access subscription.

07-17-2009, 06:14 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Greetings, In order to choose the regular $15 subscription you will need to cancel station access and let the current paid time expire. Once your station access time runs out you will be able to subscribe at the cheaper rate. Our system will not let you select the $15 rate while you still have station access time on the account. Let me know if you have any questions. __________________ Daniel H Technical Support Representative Sony Online Entertainment

10-04-2010, 02:54 PM	#4
Erithe Loremaster Join Date: Nov 2004 Posts: 150	Would you mind terribly giving a step-by-step for that? Because I can find no option to cancel the station access plan. I've gone through everything I can find, and I don't see it anywhere. __________________

07-17-2009, 05:50 PM	#1
Armach Loremaster Join Date: Apr 2005 Location: Colorado Posts: 17	How do I change subscription plans from the $30 a month plan to the cheaper plan? I'm only playing EQ2 now, so I'd only like to pay for EQ2. I went to My Account>Subscription Info, but the $30 plan was the only option I got for subscription plans. Is there somewhere else I should go? Thanks

07-17-2009, 07:20 PM	#3
Armach Loremaster Join Date: Apr 2005 Location: Colorado Posts: 17	Excellent. Thank you very much.

10-05-2010, 12:21 PM	#5
TSR-JamisonW Customer Service Join Date: Oct 2008 Posts: 486	If you go to soe.com, then go to My Account, then Subscriptions Info, you should see a Cancel button under the Station Access subscription.