|
Notices |
![]() |
Thread Tools |
![]() |
#1 |
Loremaster
Join Date: Jul 2006
Location: Reaperscurse
Posts: 16
|
![]() heya all station wont accept my bank details not sure why i have funds in there and ive put all the details in right can any 1 help plssssssssssssssssssssss |
![]() |
![]() |
![]() |
#2 |
Customer Service
Join Date: May 2008
Posts: 5,593
|
![]() Greetings, It's going to be hard to tell you what is wrong without looking at your account, but most billing problems are caused by incorrect address/zip code fields. We verify the information you provide against what the bank has on file and if anything isn't exactly correct then it will probably decline. In most cases it is actually the zip code field. Some banks will use a 9 digit zip code instead of the 5 digit code that most people are used to. If that's what they use then that is what we will need. The easiest way to correct this problem is to find a billing statement from the bank and then copy all of the information letter for letter. That will usually resolve the problem.
__________________
Daniel H Technical Support Representative Sony Online Entertainment |
![]() |
![]() |