trial download question

btma · 04-23-2009, 10:35 PM

downloading the eq2 trial through the station launcher and its taking a helluva long time, so I was wondering if there was any way to save my download progress (34%) or if it started there automatically the next time i started the launcher up.

TSR-DanielH · 04-27-2009, 03:02 PM

Greetings,

The launcher will always save the data it has downloaded so far unless your computer is blocking it from doing so. Under normal conditions it will automatically pick up where it left off after restarting the download.

If it is not resuming from where it was previously, then that means something on your computer is blocking the launchpad from saving those files. That type of issue will usually be caused by Vista, but could be the fault of an antivirus as well.

Let us know if you have any further questions.

04-27-2009, 03:02 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Greetings, The launcher will always save the data it has downloaded so far unless your computer is blocking it from doing so. Under normal conditions it will automatically pick up where it left off after restarting the download. If it is not resuming from where it was previously, then that means something on your computer is blocking the launchpad from saving those files. That type of issue will usually be caused by Vista, but could be the fault of an antivirus as well. Let us know if you have any further questions. __________________ Daniel H Technical Support Representative Sony Online Entertainment

04-23-2009, 10:35 PM	#1
btma General Join Date: Apr 2009 Posts: 2	downloading the eq2 trial through the station launcher and its taking a helluva long time, so I was wondering if there was any way to save my download progress (34%) or if it started there automatically the next time i started the launcher up.