i need help. please

ecw12 · 04-21-2009, 07:49 PM

okay yesterday i started downloading the trail eq2 and i went to bed thinking everything would be fine and when i awoke with excitement to start playing this game i was smacked right in the face my computer i guess restarted from downloading vista updates and the station launcher is gone i can find it in my computer but when i try to open it i have to redownload it so i did and it ask to modify, repair or remove i clicked repair then i said it was finished but still nothing i have an eq2 icon on my desktop and when i double click on that it says insufficant user privileges and i must have administrator privileges to run station launcher i have a station account for the trial thing and it was working yesterday i dont know what to do i tried to redownload the trial thing on this website but it tries to get me to modify, repair of remove again this time i clicked modify and still nothing please help i really would like to start questing to see if i want to buy this game. Thanks for your time.

TSR-JamesM · 04-21-2009, 08:16 PM

This issue generally occurs on Vista. Please try the following:

We apologize for any difficulty running our games in Vista - Microsoft changed a few settings to Vista that can cause a few issues running some of our games. These instructions will help you load any Windows XP game in Vista:

1.Right click on the program launch icon

2. Left click on "Properties".

3. In the new window that pops up click on the "Compatibility" tab.

4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"

5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.

6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.

7.Click on "Apply" then click on "Ok".

8.Right click on the icon and select "Run as Administrator"

You can also go to your EQ2 directory in Sony in C drive and follow the steps below:

1.Right click on the EQ2 folder.

2.Select the Security tab.

3.Highlight each account in the box on the top of the page one at a time.

4.In the lower box make certain that all of the check boxes are set for allow.

5.Do this for each account in the upper list.

6.Hit accept and close.

If you aren't using Vista please let me know.

ganjookie · 04-22-2009, 11:45 AM

Ahh Crit hit from wall of text +9,999. Youve destroyed my eyeeeesss

04-21-2009, 08:16 PM	#2
TSR-JamesM Hero Join Date: Dec 2008 Posts: 82	This issue generally occurs on Vista. Please try the following: We apologize for any difficulty running our games in Vista - Microsoft changed a few settings to Vista that can cause a few issues running some of our games. These instructions will help you load any Windows XP game in Vista: 1.Right click on the program launch icon 2. Left click on "Properties". 3. In the new window that pops up click on the "Compatibility" tab. 4. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:" 5. In the drop down list make certain that "Windows XP (Service Pack 2)" is selected. 6. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked. 7.Click on "Apply" then click on "Ok". 8.Right click on the icon and select "Run as Administrator" You can also go to your EQ2 directory in Sony in C drive and follow the steps below: 1.Right click on the EQ2 folder. 2.Select the Security tab. 3.Highlight each account in the box on the top of the page one at a time. 4.In the lower box make certain that all of the check boxes are set for allow. 5.Do this for each account in the upper list. 6.Hit accept and close. If you aren't using Vista please let me know. __________________ Jim M. Customer Service Representative Sony Online Entertainment

04-22-2009, 11:45 AM	#3
ganjookie Loremaster Join Date: Nov 2004 Location: SoCal Posts: 2,201	Ahh Crit hit from wall of text +9,999. Youve destroyed my eyeeeesss __________________

04-21-2009, 07:49 PM	#1
ecw12 General Join Date: Apr 2009 Posts: 1	okay yesterday i started downloading the trail eq2 and i went to bed thinking everything would be fine and when i awoke with excitement to start playing this game i was smacked right in the face my computer i guess restarted from downloading vista updates and the station launcher is gone i can find it in my computer but when i try to open it i have to redownload it so i did and it ask to modify, repair or remove i clicked repair then i said it was finished but still nothing i have an eq2 icon on my desktop and when i double click on that it says insufficant user privileges and i must have administrator privileges to run station launcher i have a station account for the trial thing and it was working yesterday i dont know what to do i tried to redownload the trial thing on this website but it tries to get me to modify, repair of remove again this time i clicked modify and still nothing please help i really would like to start questing to see if i want to buy this game. Thanks for your time.