Invite a Friend rewards?

zadcap · 03-18-2009, 05:57 PM

I invited my GF to play EQ2 with me with the Two Week trial invitation, and she played with me for those two weeks. After the time ran out, I convinced her to keep playing, so we payed the fifteen dollars and continued to have fun. I recently went to invite another friend of mine, only to find out that not only have I not received any of the rewards it said I was going to get when she accepted, but her invitation status is still only on Sent. She checked the link it gave me to send her, and it said she had already accepted. Dose anyone know how I can get this updated to get my rewards?

TSR-DanielH · 03-18-2009, 06:10 PM

Greetings,

It sounds like the new account was not created correctly. If that's the case then you'll need to set up a new account using the referal e-mail. We can then refund the charge made to the account that was created incorrectly. The following link has exact steps on how to complete the process:

http://help.station.sony.com/cgi-bi...p?p_faqid=20675

Of course, my information here assumes that the accounts are not linked correctly. That certainly sounds like the case, but you might want to PM me with your station name so that I can check to see if that's the problem.

03-18-2009, 06:10 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Greetings, It sounds like the new account was not created correctly. If that's the case then you'll need to set up a new account using the referal e-mail. We can then refund the charge made to the account that was created incorrectly. The following link has exact steps on how to complete the process: http://help.station.sony.com/cgi-bi...p?p_faqid=20675 Of course, my information here assumes that the accounts are not linked correctly. That certainly sounds like the case, but you might want to PM me with your station name so that I can check to see if that's the problem. __________________ Daniel H Technical Support Representative Sony Online Entertainment

03-18-2009, 05:57 PM	#1
zadcap Loremaster Join Date: Feb 2005 Posts: 1	I invited my GF to play EQ2 with me with the Two Week trial invitation, and she played with me for those two weeks. After the time ran out, I convinced her to keep playing, so we payed the fifteen dollars and continued to have fun. I recently went to invite another friend of mine, only to find out that not only have I not received any of the rewards it said I was going to get when she accepted, but her invitation status is still only on Sent. She checked the link it gave me to send her, and it said she had already accepted. Dose anyone know how I can get this updated to get my rewards?