Zone Problem.

Add · 01-07-2009, 09:54 AM

Hey guys,

I've a problem, where when I zone, i regularly get kicked to character select. This doesn't happen every time I zone, say 1 in 3. Has no pattern in terms of zone or time etc.

I'm running Vista 64bit. Quad core 2.4, 4Gb RAM, 8800GTX.

No Error comes up, i just get kicked to character select, and have to wait for for character to go in game, before loading back, its very frustrating.

I've tryed running in as admin, UAC is off, running compatible to winxp sp2.

I'm Pinging ok too, no packet loss.

Any ideas guys? Is this a Vista problem or other?

Add · 01-07-2009, 10:38 AM

Few more things i thought to mention:

I know when i'm about to get kicked, was when i say click on a zone door, nothing happens, i lose chats etc and a few seconds later i load to character select, no zone loading screen before i get kicked. Which why i'm guessing no connection problem? Though as we speak, i'm setting up router, but my laptop runs fine on same network.

Elorah · 01-07-2009, 10:54 AM

Have you set up your firewall/router?

[EQ2] Firewall and Proxy Information for EverQuest II

Add · 01-07-2009, 11:00 AM

Done all the port forwarding using - http://www.portforward.com/english/...Everquest_2.htm for my router.

Elorah · 01-07-2009, 11:04 AM

Firewall? Sometimes a disbaled one can still try to protect you a bit....

Add · 01-07-2009, 11:05 AM

Well i recently reinstalled my pc, not running an anti virus yet, and disabled windows firewall.

Add · 01-07-2009, 11:07 AM

I only get the problem zoning, not loading or patching, just zoning.

Elorah · 01-07-2009, 11:16 AM

Not sure, the TSR might be able to help you more... I would definietly set up that firewall to allow the game through though rather then just disabling it. That could cause enough slow down to boot you to character select I would think....

More info that you can post for the TSR's when they get in would be a tracert/pathping....

Updated - [EQ2/TECH] EverQuest II Connectivity Troubleshooting Guide

Add · 01-07-2009, 11:32 AM

Thanks for the help,

All my tracert to splitpaw.everquest2.com come back less that 100ms. Seems no porblem with connections. In game ping meter never shows packet loss.

Add · 01-07-2009, 11:40 AM

Few more things to add:

I'm using powerline network in my house, but i ping my router at about 5ms, so no delay there and the laptop doesnt get connection problems through it. I find it very hard to think my problem is network related.

Only other thing to note is that my in game ping is around 130ms most of the time, but i ping server at about 40ms in dos prompt, guessing thats down to fps lag etc?

TSR-DanielH · 01-07-2009, 04:40 PM

Your basic ping information sounds like it should be ok, but you may want to post your test results in the thread so we can check them over.

I haven't used one of the powerline networks myself, though I'm aware of them. We haven't receive any reports that they have this sort of trouble, but they aren't very common either. If possible, you might want to try bypassing that network to plug your computer directly into the modem. Try that temporarily just to see whether or not the problem persists. We can then eliminate that network as a possible cause.

Add · 01-07-2009, 06:00 PM

Well i've bypassed the powerlines with normal long cable through the house! And it has the same problems.

What info do you need to know?

Add · 01-07-2009, 06:18 PM

Windows IP Configuration

Host Name . . . . . . . . . . . . :

Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) #2 Physical Address. . . . . . . . . : ********censored***** DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) Physical Address. . . . . . . . . : ********censored***** DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::808:b58d:44e9:3e70%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.23(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 212.159.13.49 212.159.13.50 NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{F6804A1F-0233-45CC-8352-83512A384199} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{1C591573-9D05-40A5-A627-AA25B0174355} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:308c:307e:1688:3f57:ffe8(Preferred) Link-local IPv6 Address . . . . . : fe80::307e:1688:3f57:ffe8%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled

Tracing route to amseq2-03-01.everquest2.com [195.33.139.96]

over a maximum of 30 hops:

1 4 ms 79 ms 3 ms 192.168.0.1

2 38 ms 30 ms 33 ms lo0-plusnet.thn-ag3.plus.net [195.166.128.80]

3 40 ms 30 ms 38 ms vl303.thn-gw1.plus.net [84.92.3.177]

4 40 ms 36 ms 28 ms ldn-b4-link.telia.net [213.248.84.201]

5 42 ms 35 ms 34 ms ge-6-22.car2.London1.Level3.net [4.68.111.181]

6 33 ms 39 ms 35 ms ae-32-56.ebr2.London1.Level3.net [4.68.116.190]

7 40 ms 47 ms 41 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

8 40 ms 38 ms 41 ms ge-11-1.ipcolo1.Amsterdam1.Level3.net [4.68.120.105]

9 40 ms 161 ms 46 ms vl155.amsixsw-1.sonyonline.net [213.244.164.38]

10 39 ms 45 ms 45 ms 195.33.139.96

Trace complete.

Add · 01-07-2009, 06:20 PM

2nd Trace.

Tracing route to amseq2-03-01.everquest2.com [195.33.139.96]

over a maximum of 30 hops:

1 7 ms 6 ms 3 ms 192.168.0.1

2 37 ms 30 ms 35 ms lo0-plusnet.thn-ag3.plus.net [195.166.128.80]

3 39 ms 43 ms 29 ms vl303.thn-gw1.plus.net [84.92.3.177]

4 43 ms 61 ms 49 ms ldn-b4-link.telia.net [213.248.84.201]

5 37 ms 41 ms 38 ms ge-6-22.car2.London1.Level3.net [4.68.111.181]

6 48 ms 41 ms 63 ms ae-32-56.ebr2.London1.Level3.net [4.68.116.190]

7 41 ms 52 ms 55 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134]

8 52 ms 38 ms 41 ms ge-11-1.ipcolo1.Amsterdam1.Level3.net [4.68.120.105]

9 38 ms 35 ms 48 ms vl155.amsixsw-1.sonyonline.net [213.244.164.38]

10 49 ms 44 ms 39 ms 195.33.139.96

Trace complete.

Add · 01-08-2009, 03:32 PM

b

Add · 01-09-2009, 02:29 PM

Has anyone got any ideas? I'm on the edge of quitting if i cant get this problem sorted.

Add · 01-13-2009, 07:11 PM

If anyone cares.

I've installed windows 7, (did upgrade, not clean install) and it runs great, but i still get my zoning problems. Does anyone know where i stand?

I run EQ2 before, with near the same pc to this, (I upgraded from dual core to quad, new mobo and more ram(4gb)) since i last played. I also run SP1 since then. I had the same router then, with no ports setup (I have recently done that setup). I used wireless bridging instead of powerlines then, but as I ran a cable through, and had same problem, i think i ruled those out.

Any ideas guys? I'm getting desperate.

Add · 01-13-2009, 08:04 PM

Logs from router, to show i'm confident I dont have network prob.

Tue, 2009-01-13 22:59:01 - TCP Packet - Source:192.168.0.23,52397 Destination:64.37.156.7,7000 - [EQ21 rule match]Tue, 2009-01-13 22:59:03 - TCP Packet - Source:192.168.0.23,52398 Destination:64.37.156.7,7000 - [EQ21 rule match]Tue, 2009-01-13 22:59:14 - UDP Packet - Source:192.168.0.23,52461 Destination:64.37.148.144,9700 - [eq24 rule match]Tue, 2009-01-13 22:59:16 - TCP Packet - Source:192.168.0.23,52400 Destination:64.37.129.38,7010 - [eq22 rule match]Tue, 2009-01-13 22:59:19 - TCP Packet - Source:192.168.0.23,52404 Destination:64.37.156.7,7000 - [EQ21 rule match]Tue, 2009-01-13 22:59:20 - TCP Packet - Source:192.168.0.23,52409 Destination:199.108.194.85,7010 - [eq22 rule match]Tue, 2009-01-13 22:59:23 - UDP Packet - Source:192.168.0.23,52461 Destination:64.37.148.144,9700 - [eq24 rule match]Tue, 2009-01-13 22:59:27 - UDP Packet - Source:192.168.0.23,56972 Destination:195.33.139.96,9100 - [eq25 rule match]Tue, 2009-01-13 23:02:35 - Administrator login successful - IP:192.168.0.23Tue, 2009-01-13 23:02:42 - UDP Packet - Source:192.168.0.23,56972 Destination:195.33.139.96,9100 - [eq25 rule match]

ganjookie · 01-15-2009, 02:47 PM

delete cache and revert back to default UI yet? /loadui command and select default.

smogfire · 01-15-2009, 03:29 PM

I have had the same problem several times over the last 2 months.

I use Brighthouse.

If I try and go back in right away from Char Select I get "You still have character in the world"

If I wait, I usually just get kicked back to Char Select

If I exit and restart, I can usually get right back in.

I use a Netgear FW/Cable Router.

01-07-2009, 10:54 AM	#3
Elorah Loremaster Join Date: Mar 2005 Posts: 3,200	Have you set up your firewall/router? [EQ2] Firewall and Proxy Information for EverQuest II __________________

01-07-2009, 11:04 AM	#5
Elorah Loremaster Join Date: Mar 2005 Posts: 3,200	Firewall? Sometimes a disbaled one can still try to protect you a bit.... __________________

01-07-2009, 11:16 AM	#8
Elorah Loremaster Join Date: Mar 2005 Posts: 3,200	Not sure, the TSR might be able to help you more... I would definietly set up that firewall to allow the game through though rather then just disabling it. That could cause enough slow down to boot you to character select I would think.... More info that you can post for the TSR's when they get in would be a tracert/pathping.... Updated - [EQ2/TECH] EverQuest II Connectivity Troubleshooting Guide __________________

01-07-2009, 04:40 PM	#11
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Your basic ping information sounds like it should be ok, but you may want to post your test results in the thread so we can check them over. I haven't used one of the powerline networks myself, though I'm aware of them. We haven't receive any reports that they have this sort of trouble, but they aren't very common either. If possible, you might want to try bypassing that network to plug your computer directly into the modem. Try that temporarily just to see whether or not the problem persists. We can then eliminate that network as a possible cause. __________________ Daniel H Technical Support Representative Sony Online Entertainment

01-15-2009, 02:47 PM	#19
ganjookie Loremaster Join Date: Nov 2004 Location: SoCal Posts: 2,201	delete cache and revert back to default UI yet? /loadui command and select default. __________________

01-07-2009, 09:54 AM	#1
Add General Join Date: Dec 2008 Posts: 19	Hey guys, I've a problem, where when I zone, i regularly get kicked to character select. This doesn't happen every time I zone, say 1 in 3. Has no pattern in terms of zone or time etc. I'm running Vista 64bit. Quad core 2.4, 4Gb RAM, 8800GTX. No Error comes up, i just get kicked to character select, and have to wait for for character to go in game, before loading back, its very frustrating. I've tryed running in as admin, UAC is off, running compatible to winxp sp2. I'm Pinging ok too, no packet loss. Any ideas guys? Is this a Vista problem or other?

01-07-2009, 10:38 AM	#2
Add General Join Date: Dec 2008 Posts: 19	Few more things i thought to mention: I know when i'm about to get kicked, was when i say click on a zone door, nothing happens, i lose chats etc and a few seconds later i load to character select, no zone loading screen before i get kicked. Which why i'm guessing no connection problem? Though as we speak, i'm setting up router, but my laptop runs fine on same network.

01-07-2009, 11:00 AM	#4
Add General Join Date: Dec 2008 Posts: 19	Done all the port forwarding using - http://www.portforward.com/english/...Everquest_2.htm for my router.

01-07-2009, 11:05 AM	#6
Add General Join Date: Dec 2008 Posts: 19	Well i recently reinstalled my pc, not running an anti virus yet, and disabled windows firewall.

01-07-2009, 11:07 AM	#7
Add General Join Date: Dec 2008 Posts: 19	I only get the problem zoning, not loading or patching, just zoning.

01-07-2009, 11:32 AM	#9
Add General Join Date: Dec 2008 Posts: 19	Thanks for the help, All my tracert to splitpaw.everquest2.com come back less that 100ms. Seems no porblem with connections. In game ping meter never shows packet loss.

01-07-2009, 11:40 AM	#10
Add General Join Date: Dec 2008 Posts: 19	Few more things to add: I'm using powerline network in my house, but i ping my router at about 5ms, so no delay there and the laptop doesnt get connection problems through it. I find it very hard to think my problem is network related. Only other thing to note is that my in game ping is around 130ms most of the time, but i ping server at about 40ms in dos prompt, guessing thats down to fps lag etc?

01-07-2009, 06:00 PM	#12
Add General Join Date: Dec 2008 Posts: 19	Well i've bypassed the powerlines with normal long cable through the house! And it has the same problems. What info do you need to know?

01-07-2009, 06:18 PM	#13
Add General Join Date: Dec 2008 Posts: 19	Windows IP Configuration Host Name . . . . . . . . . . . . : Primary Dns Suffix . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No Ethernet adapter Local Area Connection 2: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) #2 Physical Address. . . . . . . . . : ******censored* DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Ethernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) Physical Address. . . . . . . . . : ****censored*** DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::808:b58d:44e9:3e70%8(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.0.23(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 212.159.13.49 212.159.13.50 NetBIOS over Tcpip. . . . . . . . : Enabled Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{F6804A1F-0233-45CC-8352-83512A384199} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{1C591573-9D05-40A5-A627-AA25B0174355} Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 9: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:308c:307e:1688:3f57:ffe8(Preferred) Link-local IPv6 Address . . . . . : fe80::307e:1688:3f57:ffe8%11(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tracing route to amseq2-03-01.everquest2.com [195.33.139.96] over a maximum of 30 hops: 1 4 ms 79 ms 3 ms 192.168.0.1 2 38 ms 30 ms 33 ms lo0-plusnet.thn-ag3.plus.net [195.166.128.80] 3 40 ms 30 ms 38 ms vl303.thn-gw1.plus.net [84.92.3.177] 4 40 ms 36 ms 28 ms ldn-b4-link.telia.net [213.248.84.201] 5 42 ms 35 ms 34 ms ge-6-22.car2.London1.Level3.net [4.68.111.181] 6 33 ms 39 ms 35 ms ae-32-56.ebr2.London1.Level3.net [4.68.116.190] 7 40 ms 47 ms 41 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134] 8 40 ms 38 ms 41 ms ge-11-1.ipcolo1.Amsterdam1.Level3.net [4.68.120.105] 9 40 ms 161 ms 46 ms vl155.amsixsw-1.sonyonline.net [213.244.164.38] 10 39 ms 45 ms 45 ms 195.33.139.96 Trace complete.

01-07-2009, 06:20 PM	#14
Add General Join Date: Dec 2008 Posts: 19	2nd Trace. Tracing route to amseq2-03-01.everquest2.com [195.33.139.96] over a maximum of 30 hops: 1 7 ms 6 ms 3 ms 192.168.0.1 2 37 ms 30 ms 35 ms lo0-plusnet.thn-ag3.plus.net [195.166.128.80] 3 39 ms 43 ms 29 ms vl303.thn-gw1.plus.net [84.92.3.177] 4 43 ms 61 ms 49 ms ldn-b4-link.telia.net [213.248.84.201] 5 37 ms 41 ms 38 ms ge-6-22.car2.London1.Level3.net [4.68.111.181] 6 48 ms 41 ms 63 ms ae-32-56.ebr2.London1.Level3.net [4.68.116.190] 7 41 ms 52 ms 55 ms ae-2.ebr2.Amsterdam1.Level3.net [4.69.132.134] 8 52 ms 38 ms 41 ms ge-11-1.ipcolo1.Amsterdam1.Level3.net [4.68.120.105] 9 38 ms 35 ms 48 ms vl155.amsixsw-1.sonyonline.net [213.244.164.38] 10 49 ms 44 ms 39 ms 195.33.139.96 Trace complete.

01-08-2009, 03:32 PM	#15
Add General Join Date: Dec 2008 Posts: 19	b

01-09-2009, 02:29 PM	#16
Add General Join Date: Dec 2008 Posts: 19	Has anyone got any ideas? I'm on the edge of quitting if i cant get this problem sorted.

01-13-2009, 07:11 PM	#17
Add General Join Date: Dec 2008 Posts: 19	If anyone cares. I've installed windows 7, (did upgrade, not clean install) and it runs great, but i still get my zoning problems. Does anyone know where i stand? I run EQ2 before, with near the same pc to this, (I upgraded from dual core to quad, new mobo and more ram(4gb)) since i last played. I also run SP1 since then. I had the same router then, with no ports setup (I have recently done that setup). I used wireless bridging instead of powerlines then, but as I ran a cable through, and had same problem, i think i ruled those out. Any ideas guys? I'm getting desperate.

01-13-2009, 08:04 PM	#18
Add General Join Date: Dec 2008 Posts: 19	Logs from router, to show i'm confident I dont have network prob. Tue, 2009-01-13 22:59:01 - TCP Packet - Source:192.168.0.23,52397 Destination:64.37.156.7,7000 - [EQ21 rule match]Tue, 2009-01-13 22:59:03 - TCP Packet - Source:192.168.0.23,52398 Destination:64.37.156.7,7000 - [EQ21 rule match]Tue, 2009-01-13 22:59:14 - UDP Packet - Source:192.168.0.23,52461 Destination:64.37.148.144,9700 - [eq24 rule match]Tue, 2009-01-13 22:59:16 - TCP Packet - Source:192.168.0.23,52400 Destination:64.37.129.38,7010 - [eq22 rule match]Tue, 2009-01-13 22:59:19 - TCP Packet - Source:192.168.0.23,52404 Destination:64.37.156.7,7000 - [EQ21 rule match]Tue, 2009-01-13 22:59:20 - TCP Packet - Source:192.168.0.23,52409 Destination:199.108.194.85,7010 - [eq22 rule match]Tue, 2009-01-13 22:59:23 - UDP Packet - Source:192.168.0.23,52461 Destination:64.37.148.144,9700 - [eq24 rule match]Tue, 2009-01-13 22:59:27 - UDP Packet - Source:192.168.0.23,56972 Destination:195.33.139.96,9100 - [eq25 rule match]Tue, 2009-01-13 23:02:35 - Administrator login successful - IP:192.168.0.23Tue, 2009-01-13 23:02:42 - UDP Packet - Source:192.168.0.23,56972 Destination:195.33.139.96,9100 - [eq25 rule match]

01-15-2009, 03:29 PM	#20
smogfire Loremaster Join Date: Feb 2005 Posts: 130	I have had the same problem several times over the last 2 months. I use Brighthouse. If I try and go back in right away from Char Select I get "You still have character in the world" If I wait, I usually just get kicked back to Char Select If I exit and restart, I can usually get right back in. I use a Netgear FW/Cable Router. __________________