Welcome to the Station Cash Tech Support Sub-Forum!

TSR-DanielH · 12-09-2008, 08:13 PM

Hello everyone and welcome to the newest sub-forum!

While I can understand that everyone has their own opinions about Station Cash, this area is primarily for technical support related to that service. If possible, please try to keep this forum focused on correcting any technical issues that arise.

If you would like to discuss your feelings about Station Cash then we encourage you to do so in one of the threads linked below:

http://forums.station.sony.com/eq2/...topic_id=438341 http://forums.station.sony.com/eq2/...topic_id=438336

Your cooperation will help us respond to and correct any problems associated with this new service.

Thank you.

Jarnivw · 12-15-2011, 04:43 PM

I purchased 800 SC using my mobile phone, but I didn't get any SC.

I've lost 8 euros though.

Is this a bug, or am I doing something wrong?

I got a text message both of the times I purchased SC, with a code in each of them, but I don't know if I have to insert these codes somewhere, and if so, where I have to insert them. I can't insert them in the 'Redeem Code' thing on the site.

Help would be sincerely appreciated. Thanks already.

Jarni

12-09-2008, 08:13 PM	#1
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Hello everyone and welcome to the newest sub-forum! While I can understand that everyone has their own opinions about Station Cash, this area is primarily for technical support related to that service. If possible, please try to keep this forum focused on correcting any technical issues that arise. If you would like to discuss your feelings about Station Cash then we encourage you to do so in one of the threads linked below: http://forums.station.sony.com/eq2/...topic_id=438341 http://forums.station.sony.com/eq2/...topic_id=438336 Your cooperation will help us respond to and correct any problems associated with this new service. Thank you. __________________ Daniel H Technical Support Representative Sony Online Entertainment

12-15-2011, 04:43 PM	#2
Jarnivw Defender Join Date: Dec 2011 Posts: 13	I purchased 800 SC using my mobile phone, but I didn't get any SC. I've lost 8 euros though. Is this a bug, or am I doing something wrong? I got a text message both of the times I purchased SC, with a code in each of them, but I don't know if I have to insert these codes somewhere, and if so, where I have to insert them. I can't insert them in the 'Redeem Code' thing on the site. Help would be sincerely appreciated. Thanks already. Jarni