eq2 client application

[shadowedwolf]

Today, I logged onto EQ2 and was wandering around aimlessly when i was hit by a 'error' that crashed the game.

Said error is:

EQ2 Client Application: EQ2 Client Application Has Encountered A Problem And Needs to Close.

It then stated that Microsoft had encountered an error while running Everquest 2 and it needed to be shut down. It then prompted me to send an error report. I hit no... game crashed to desktop. So, I clicked the little icon on my desktop to restart the game, went through same stuff everyone does... hit play... 2mins after I get back into the game, same error. This time I hit send and it kicked me. So, I restarted my computer ran some scans then went to play again. I got about 30mins of play time before I was hit by the error again. Back at desktop and launchpad reloaded for the 4th time in less than 2hours... I ran a full file scan. Got into game... 5mins later... EQ2 Client Application... back at desktop.

I apologize if this has been brought up already, if it has maybe someone could re-direct me... but... I'm at my wits end. I've done everything I can think of and I keep getting that error.

Tnx

[TSR-TrevorG]

Powercycle your modem (just unplug the power for 20-30 seconds) and delete the cache folder in your Everquest 2 directory.

[shadowedwolf]

I wanted to thank you for the timely response.

I was able to play a couple of days with no problems after I did the powercycle, but now I'm having the same problem. So should I switch off the wireless, delete cache whenever this problem occours or is there something wrong with my computer?

Tnx

[Autenil]

shadowedwolf wrote:

I wanted to thank you for the timely response.

I was able to play a couple of days with no problems after I did the powercycle, but now I'm having the same problem. So should I switch off the wireless, delete cache whenever this problem occours or is there something wrong with my computer?

Tnx

Hi shadowedwolfPlease check the EQII client directory for an EQ2_crash.log or EQ2_crash_old.log file and post the contents.Thanks

[shadowedwolf]

3wSOEBuild=5080TSOEVersionString=2008/9/4 10:49:12

EVERQUEST2 CRASH LOG

================================================== ================================================Un handled exception EXCEPTION_INT_DIVIDE_BY_ZERO at 0x004BBC7D

Game Data:

 SOEBuild: SOEBuild=5080T SOEVersionString: SOEVersionString=2008/9/4 10:49:12 Time at crash: Sat Sep 06 10:12:09 2008 Login Server: none Performance: 7 Game Uptime: 285 seconds Game Was Shutting Down: false Position last frame: -283.25, 12.26, -32.11 Zone name: exp04_rgn_kunzar_jungle Time in Zone: 248 seconds Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE

Thread Data:

 Primary Thread Id: 3984 Current Thread Id: 3984 Current Thread Priority: 0

Memory:

 Load:           84% Total physical: 1474801664 Free  physical: 225488896 Total pagefile: 2890637312 Free  pagefile: 1809735680 Total virtual:  2147352576 Free  virtual:  1420361728

Memory Manager:

 Allocations:                  212823 Bytes Allocated:              438117168 Max Allocations:              214806 Max Bytes Allocated:          463635456 System Memory Allocated (MB): 444 Limit:                        1054 Number of Allocate Calls:     368330 Number of Free Calls:         155507

Registers:

        EAX 0x00000000        EBX 0x04EC70D4        ECX 0x00000000        EDX 0x00000001        ESI 0x00000064        EDI 0x00000000         GS 0x00000000         FS 0x0000003B         ES 0x00000023         DS 0x00000023        EBP 0x00000000        ESP 0x0012FB18        EIP 0x004BBC7D      FLAGS 0x00010246         CS 0x0000001B         SS 0x00000023

FPU Registers:

         CW 0xFFFF027F         SW 0xFFFF0020         TW 0xFFFFFFFF

FPU Rounding Mode: Nearest

Call Stack:

Frame   0:  Invalid stack frame: Can't be readEnd of Call Stack

Stack Scan:

 0x0012FB18: 0x3E2F1AA0 0x0012FB1C: 0x04EB0070, in ???????? 0x0012FB20: 0x3E2F1AA0 0x0012FB24: 0x00000000 0x0012FB28: 0x00000000 0x0012FB2C: 0x42C80000 0x0012FB30: 0x00000000 0x0012FB34: 0x04EB0070, in ???????? 0x0012FB38: 0x00000001 0x0012FB3C: 0x00000000 0x0012FB40: 0x00000000 0x0012FB44: 0x00000064 0x0012FB48: 0x42960000 0x0012FB4C: 0x00000000 0x0012FB50: 0xB2800000 0x0012FB54: 0x00000001 0x0012FB58: 0x00000000 0x0012FB5C: 0x00000000 0x0012FB60: 0x00000000 0x0012FB64: 0x00000000 0x0012FB68: 0x00000000 0x0012FB6C: 0x00000000 0x0012FB70: 0x00000000 0x0012FB74: 0x0056DC66, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FB78: 0x00000000 0x0012FB7C: 0x00000000 0x0012FB80: 0x42C80000 0x0012FB84: 0x004BC33E, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FB88: 0x3E2F1AA0 0x0012FB8C: 0x04EB0070, in ???????? 0x0012FB90: 0x004E3C9B, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FB94: 0x3E2F1AA0 0x0012FB98: 0x02F35810, in ???????? 0x0012FB9C: 0x04EB0070, in ???????? 0x0012FBA0: 0x3E2F1AA0 0x0012FBA4: 0x00000000 0x0012FBA8: 0x0018014C, in ???????? 0x0012FBAC: 0x00000200 0x0012FBB0: 0x00000001 0x0012FBB4: 0x037701B0, in C:Program FilesSonyEverQuest IIwrap_oal.dll 0x0012FBB8: 0x00000001 0x0012FBBC: 0x77D48BD9, in C:WINDOWSsystem32USER32.dll 0x0012FBC0: 0x77DA0088, in C:WINDOWSsystem32USER32.dll 0x0012FBC4: 0x00000020 0x0012FBC8: 0x0012FC04, in ???????? 0x0012FBCC: 0x77D4D5AC, in C:WINDOWSsystem32USER32.dll 0x0012FBD0: 0x77D4D559, in C:WINDOWSsystem32USER32.dll 0x0012FBD4: 0x00000200 0x0012FBD8: 0x0018014C, in ???????? 0x0012FBDC: 0x037701B0, in C:Program FilesSonyEverQuest IIwrap_oal.dll 0x0012FBE0: 0x00000000 0x0012FBE4: 0x0012FCEC, in ???????? 0x0012FBE8: 0x00CE8BE0, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FBEC: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FBF0: 0x005640CD, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FBF4: 0x3E2F1AA0 0x0012FBF8: 0x02F35810, in ???????? 0x0012FBFC: 0x19C2D5C4, in ???????? 0x0012FC00: 0x0F1F48F0, in ???????? 0x0012FC04: 0x04EB0070, in ???????? 0x0012FC08: 0x04F3548C, in ???????? 0x0012FC0C: 0x1FD82C10, in ???????? 0x0012FC10: 0x00000200 0x0012FC14: 0x00000001 0x0012FC18: 0x037701B0, in C:Program FilesSonyEverQuest IIwrap_oal.dll 0x0012FC1C: 0x0012FCAC, in ???????? 0x0012FC20: 0x0041FA60, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC24: 0x0041FA60, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC28: 0x00000000 0x0012FC2C: 0x00000000 0x0012FC30: 0x1FD82C10, in ???????? 0x0012FC34: 0x1FD7ACE4, in ???????? 0x0012FC38: 0x04F3548C, in ???????? 0x0012FC3C: 0x76B44E87, in C:WINDOWSsystem32WINMM.dll 0x0012FC40: 0xAAD0CC73, in C:WINDOWSsystem32WINMM.dll 0x0012FC44: 0x00000000 0x0012FC48: 0x00002710 0x0012FC4C: 0x096C22AC, in ???????? 0x0012FC50: 0x0012FC88, in ???????? 0x0012FC54: 0x00CEDE2B, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC58: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC5C: 0x00AAD12E, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC60: 0x01CFF960, in ???????? 0x0012FC64: 0x096C22AC, in ???????? 0x0012FC68: 0x00000001 0x0012FC6C: 0x07DB5BA0, in ???????? 0x0012FC70: 0x62000000 0x0012FC74: 0x00000000 0x0012FC78: 0x000280FD 0x0012FC7C: 0x09000000, in ???????? 0x0012FC80: 0x00B983BD, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC84: 0x06DE5510, in ???????? 0x0012FC88: 0x0012FE64, in ???????? 0x0012FC8C: 0x00D43C08, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC90: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC94: 0x00B2B7EC, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FC98: 0x02F5302C, in ???????? 0x0012FC9C: 0x02F53010, in ???????? 0x0012FCA0: 0x00000000 0x0012FCA4: 0x02F5302C, in ???????? 0x0012FCA8: 0x02EFE160, in ???????? 0x0012FCAC: 0x00000001 0x0012FCB0: 0x02F5302C, in ???????? 0x0012FCB4: 0x02F5302C, in ???????? 0x0012FCB8: 0x02EFE160, in ???????? 0x0012FCBC: 0x00AC7916, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FCC0: 0x02F53010, in ???????? 0x0012FCC4: 0x00000001 0x0012FCC8: 0x02F35810, in ???????? 0x0012FCCC: 0x02F4F3E0, in ???????? 0x0012FCD0: 0x02F35814, in ???????? 0x0012FCD4: 0x04EB0070, in ???????? 0x0012FCD8: 0x00BD6350, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FCDC: 0x3E7FBA04 0x0012FCE0: 0x002B5E6D, in ???????? 0x0012FCE4: 0x00989680, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FCE8: 0x00000000 0x0012FCEC: 0x0012FD34, in ???????? 0x0012FCF0: 0x00CF0C77, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FCF4: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FCF8: 0x004D1437, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FCFC: 0x3E2F1AA0 0x0012FD00: 0x02F35810, in ???????? 0x0012FD04: 0x02F35814, in ???????? 0x0012FD08: 0x0012FD6C, in ???????? 0x0012FD0C: 0x01966750, in ???????? 0x0012FD10: 0x38A7077E 0x0012FD14: 0x19C2D5C4, in ???????? 0x0012FD18: 0x02F137CC, in ???????? 0x0012FD1C: 0x00041D18, in ???????? 0x0012FD20: 0x00000000 0x0012FD24: 0x00000000 0x0012FD28: 0x02F35810, in ???????? 0x0012FD2C: 0x01932320, in ???????? 0x0012FD30: 0x4FE016FE, in C:WINDOWSsystem32d3d9.dll 0x0012FD34: 0x0012FE64, in ???????? 0x0012FD38: 0x00CE7330, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FD3C: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FD40: 0x0054F6D2, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FD44: 0x3E2F1AA0 0x0012FD48: 0x02F137CC, in ???????? 0x0012FD4C: 0x01932320, in ???????? 0x0012FD50: 0x01004410, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FD54: 0x000003E0 0x0012FD58: 0x00000000 0x0012FD5C: 0x01966750, in ???????? 0x0012FD60: 0x0012FD68, in ???????? 0x0012FD64: 0x0012FD6C, in ???????? 0x0012FD68: 0x00000500 0x0012FD6C: 0x00000000 0x0012FD70: 0x00410A6C, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FD74: 0x3E2F1AA0 0x0012FD78: 0x3E2F1AA0 0x0012FD7C: 0x00000000 0x0012FD80: 0x00415248, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FD84: 0x77F15A8A, in C:WINDOWSsystem32GDI32.dll 0x0012FD88: 0x7FFDB000, in ???????? 0x0012FD8C: 0xBD0106A0, in ???????? 0x0012FD90: 0x0012FFC0, in ???????? 0x0012FD94: 0x00000000 0x0012FD98: 0x0000024D 0x0012FD9C: 0x0012FDCC, in ???????? 0x0012FDA0: 0x7C90E10E, in C:WINDOWSsystem32ntdll.dll 0x0012FDA4: 0x7C80A42B, in C:WINDOWSsystem32kernel32.dll 0x0012FDA8: 0x0000057E 0x0012FDAC: 0x7C90E10E, in C:WINDOWSsystem32ntdll.dll 0x0012FDB0: 0xBEFAE148, in C:WINDOWSsystem32ntdll.dll 0x0012FDB4: 0x7C90E10E, in C:WINDOWSsystem32ntdll.dll 0x0012FDB8: 0x44AFC000 0x0012FDBC: 0x0012FDD8, in ???????? 0x0012FDC0: 0xBEF5C28F, in ???????? 0x0012FDC4: 0xB6CABD20, in ???????? 0x0012FDC8: 0x00000000 0x0012FDCC: 0x0012FDE0, in ???????? 0x0012FDD0: 0x00000001 0x0012FDD4: 0x00000000 0x0012FDD8: 0x3F051EB8 0x0012FDDC: 0x0000A131 0x0012FDE0: 0x0012FE0C, in ???????? 0x0012FDE4: 0x0083C178, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FDE8: 0x3A3A7258 0x0012FDEC: 0x0101FB20, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FDF0: 0x80000000, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FDF4: 0x3EE4F8B5 0x0012FDF8: 0x80000000 0x0012FDFC: 0x00A6CFE5, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FE00: 0x00000080 0x0012FE04: 0x0000007C 0x0012FE08: 0x00000000 0x0012FE0C: 0x0000001F 0x0012FE10: 0x00000500 0x0012FE14: 0x000003E0 0x0012FE18: 0x00000020 0x0012FE1C: 0x00000022 0x0012FE20: 0x57E7B000 0x0012FE24: 0x3968A000 0x0012FE28: 0xAC4BA000 0x0012FE2C: 0x8F344000 0x0012FE30: 0x7FFE0000, in ???????? 0x0012FE34: 0x7C780000 0x0012FE38: 0x0012FFB0, in ???????? 0x0012FE3C: 0x00D3F4C2, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FE40: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FE44: 0x0012FE90, in ???????? 0x0012FE48: 0x0000007C 0x0012FE4C: 0x0012FFC0, in ???????? 0x0012FE50: 0x008354A9, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FE54: 0x0191F4A0, in ???????? 0x0012FE58: 0x00142397, in ???????? 0x0012FE5C: 0x00000071 0x0012FE60: 0x0000007C 0x0012FE64: 0x0012FFB0, in ???????? 0x0012FE68: 0x00CDB3E6, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FE6C: 0xFFFFFFFF, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FE70: 0x005133F0, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FE74: 0x0012FE90, in ???????? 0x0012FE78: 0x7C80B529, in C:WINDOWSsystem32kernel32.dll 0x0012FE7C: 0x00000000 0x0012FE80: 0x000000F0 0x0012FE84: 0x00000000 0x0012FE88: 0x00000004 0x0012FE8C: 0x00BF8249, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FE90: 0x0191F4A0, in ???????? 0x0012FE94: 0x0191F511, in ???????? 0x0012FE98: 0x0191F51C, in ???????? 0x0012FE9C: 0x00BDB44E, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FEA0: 0x00400000, in C:Program FilesSonyEverQuest IIEverQuest2.exe 0x0012FEA4: 0x00000000 0x0012FEA8: 0x00142397, in ???????? 0x0012FEAC: 0x0000000A 0x0012FEB0: 0x00000094 0x0012FEB4: 0x00000005 0x0012FEB8: 0x00000001 0x0012FEBC: 0x00000A28 0x0012FEC0: 0x00000002 0x0012FEC4: 0x76726553 0x0012FEC8: 0x20656369, in ???????? 0x0012FECC: 0x6B636150 0x0012FED0: 0xE6003220 0x0012FED4: 0xE6987000 0x0012FED8: 0xE6988000 0x0012FEDC: 0xE6989000 0x0012FEE0: 0xE698A000 0x0012FEE4: 0xE698B000 0x0012FEE8: 0xE698C000 0x0012FEEC: 0xE698D000 0x0012FEF0: 0xE698E000 0x0012FEF4: 0xFF676980 0x0012FEF8: 0x00000000 0x0012FEFC: 0x8C67F2AB 0x0012FF00: 0x00000086 0x0012FF04: 0x00000300 0x0012FF08: 0x891540B0 0x0012FF0C: 0x00000001 0x0012FF10: 0x00038BB0, in ???????? 0x0012FF14: 0x00000016End of Stack Scan

Copy of platformstats.txt

END OF LOG

[shadowedwolf]

I powercycled and deleted cache file and it worked, but the fact that the error came back only a couple of days after the first time it happened bummed me out. I appercaite you looking into this.

[havlar-eq2]

  I gotta hand it to ya, this is the worst dam thing that has ever happend to me aslo,

1.  Not only is this the most annoying error I have ever had

2.  There is no listed fix for it for all the people who have gotten this error

3.   Some reply on one thread about "oh were sry we found it the best legal thing we could not to delete files on someones computer"

4.    So when you uninstall everything, it doesnt obviously do a clean uninstall because not only does it come back again upon reinstalling, but now it starts crashing memory on top of it sometimes.

5.   Only one stupid donkey option cause they dont got a clean uninstall program to clean up your registry of what ever it is thats causing this crap.    Thats right, its  a  stupid donkey  COMPLETE SYSTEM RECOVERY OF YOUR COMPUTER.

My final thoughts:   Sony dev team can kiss my donkey if they think its not even good enough to offer a clean uninstall pack for people to use that do give permission to remove files.  bunch of legal scared dumb donkeys covering thier donkey's more then the risk people are willing to take.  Kiss my donkey cause I waited twice X a whole stupid donkey 9 hour download, thats 18 hours of downloading and no fix to my prolem, thanks alot you most explicitive you can think of for yourself.

[havlar-eq2]

CAUSE OF THE PROBLEM:

I might as well add why I think this happend also, it was when I used my direct install from the main page of eq2, as I had bought my digital download long time ago.  So anyways I start my install, on my freshly newly formated and clean install of windows on my computer after updating my computer and doing drivers and everything.  the second I start installing the client,  I had windows firewall on and the install stoped at the very begining after downloading about 1 MB of downloading and gave me the usual windows firewall options of Unblock or Keep blocking, so I said Unblock and it continued to download normal after that.  AND SO THATS WHEN THIS HAPPEND AFTER THE FULL INSTALLING OF IT.  Then I thought oh, maybe I can fix this by just downloading station launcher, and oooo boy, another folder apreared and downloaded a second set of files for EQ2, then I knew I was really screwed cause it kept doing it. Then I uninstalled everything I could, deleted all files, and then downloaded a fresh install and sure enough it wouldnt work again

NOW YOU FIX! NOW!

[Kru]

Shadowedwolf, what OS are you using, and what video card driver version?

If you happen to be using the nVidia October 5th drivers, look a few threads down to the thread I started about the latest nVidia drivers.

[Slayan]

I've had this same problem and it started the day of the last GU. It didnt have anything to do with the Nvidia drivers update, it was before the updae became available. I've had 2 threads on this and none have been answered by Dervs. so good luck getting a fix answer.