I can't get past the character selection screen.

Fhenix · 08-11-2008, 02:42 PM

Ugh. The game allows me to go to the character selection screen but when I try to log into my conjuror it says eq 2 client has stopped working.. Will not let me log in =(.

TSR-DanielH · 08-11-2008, 10:55 PM

Greetings,As a first step you may want to remove the game from the firewall's exception list before adding it back on. Firewalls will sometimes fail to recognize the game after an update and that can manifest in the way you're describing. Re-adding the game to the exception list will force the firewall to recongize it correctly. This assumes you actually have a firewall of course.Assuming that doesn't work I have a few questions that will help us figure out what's causing this problem. Are you on a home network using a router? When you try to log in to a character does it crash immediately or does it get to a certain point before crashing? Does it give you any type of error message when it crashed?Thanks

08-11-2008, 10:55 PM	#2
TSR-DanielH Customer Service Join Date: May 2008 Posts: 5,593	Greetings,As a first step you may want to remove the game from the firewall's exception list before adding it back on. Firewalls will sometimes fail to recognize the game after an update and that can manifest in the way you're describing. Re-adding the game to the exception list will force the firewall to recongize it correctly. This assumes you actually have a firewall of course.Assuming that doesn't work I have a few questions that will help us figure out what's causing this problem. Are you on a home network using a router? When you try to log in to a character does it crash immediately or does it get to a certain point before crashing? Does it give you any type of error message when it crashed?Thanks __________________ Daniel H Technical Support Representative Sony Online Entertainment

08-11-2008, 02:42 PM	#1
Fhenix Loremaster Join Date: Nov 2004 Posts: 22	Ugh. The game allows me to go to the character selection screen but when I try to log into my conjuror it says eq 2 client has stopped working.. Will not let me log in =(.