Mailbox Full?

PsiberDaemon · 03-17-2008, 10:44 AM

Ok, this is a strange one, wanted to see if anyone else had this problem before I try to contact Sony Support cuz that's just a royal PITA...A fellow guildmate is trying to send me an in-game mail. He hits send and gets the immediate message that my mailbox is full. So, I hop on over to the closest Norrathian Express. Open it, check my In Box. Empty. Check my Junk Mail tab... that's empty too.I zone back to my Qeynos pad and check my in-house mailbox, thinking maybe there's some kind of wonky little bug... same thing. Empty In Box and empty Junk Mail... Now I sent some coin to an alt of mine yesterday, so I know that the outbound section works... but what gives with the inbound? If anyone has any ideas or thoughts, that'd be great, because I REALLY hate dealing with SOE Support on these kinds of issues...

Bakual · 03-17-2008, 10:54 AM

Contact CS support. As much as you hate them (for whatever reason is up to you), they're there to help you and they're the only one that possibly can help you.

PsiberDaemon · 03-17-2008, 11:08 AM

It's not THEM that I hate, it's the stupid form you have to fill out in order to get to them. Plus, just tried, it's temporarily closed for maintenance... :/ah well. better to find this out now than an hour before a raid when people are trying to send me food/drink... LOL

TSR-DanT · 03-17-2008, 11:56 AM

Use the in game support tab on this page.http://soe-ing.custhelp.com/cgi-bin...ser/std_alp.php

PsiberDaemon · 03-17-2008, 12:36 PM

Thanks for the help, guys. I wound up emailing Support since live chat was down for maintenance. Hopefully I'll hear back soon. Thanks!

PsiberDaemon · 03-17-2008, 12:39 PM

LOL! No sooner do I post in the forums than I get an email from support. Evidently, even though I deleted the messages from my mailbox, they weren't properly deleted from the server. These message still counted towards my mailbox limit, even though I no longer saw them. They've deleted the ghosted messages, and things seem great now.

03-17-2008, 10:54 AM	#2
Bakual Loremaster Join Date: Nov 2004 Location: Suhr / Schweiz Posts: 1,864	Contact CS support. As much as you hate them (for whatever reason is up to you), they're there to help you and they're the only one that possibly can help you. __________________

03-17-2008, 10:44 AM	#1
PsiberDaemon Loremaster Join Date: Jun 2005 Posts: 172	Ok, this is a strange one, wanted to see if anyone else had this problem before I try to contact Sony Support cuz that's just a royal PITA...A fellow guildmate is trying to send me an in-game mail. He hits send and gets the immediate message that my mailbox is full. So, I hop on over to the closest Norrathian Express. Open it, check my In Box. Empty. Check my Junk Mail tab... that's empty too.I zone back to my Qeynos pad and check my in-house mailbox, thinking maybe there's some kind of wonky little bug... same thing. Empty In Box and empty Junk Mail... Now I sent some coin to an alt of mine yesterday, so I know that the outbound section works... but what gives with the inbound? If anyone has any ideas or thoughts, that'd be great, because I REALLY hate dealing with SOE Support on these kinds of issues...

03-17-2008, 11:08 AM	#3
PsiberDaemon Loremaster Join Date: Jun 2005 Posts: 172	It's not THEM that I hate, it's the stupid form you have to fill out in order to get to them. Plus, just tried, it's temporarily closed for maintenance... :/ah well. better to find this out now than an hour before a raid when people are trying to send me food/drink... LOL

03-17-2008, 11:56 AM	#4
TSR-DanT Customer Service Join Date: Jul 2006 Posts: 520	Use the in game support tab on this page.http://soe-ing.custhelp.com/cgi-bin...ser/std_alp.php

03-17-2008, 12:36 PM	#5
PsiberDaemon Loremaster Join Date: Jun 2005 Posts: 172	Thanks for the help, guys. I wound up emailing Support since live chat was down for maintenance. Hopefully I'll hear back soon. Thanks!

03-17-2008, 12:39 PM	#6
PsiberDaemon Loremaster Join Date: Jun 2005 Posts: 172	LOL! No sooner do I post in the forums than I get an email from support. Evidently, even though I deleted the messages from my mailbox, they weren't properly deleted from the server. These message still counted towards my mailbox limit, even though I no longer saw them. They've deleted the ghosted messages, and things seem great now.