LaunchPad Borks my IP stack -- WinXP Sp2

Umokarg · 02-29-2008, 05:56 PM

When I run LaunchPad and it begins to download updates, it will run fine for a while then my IP stack will get corrupted and I'll lose all Internet connectivity.

Symptoms are:

Downloads get hung for a long time. Eventually, LaunchPad will give up and cancel the downloads. All network applications (browsers, ping, etc.) fail at this point.

I've never experienced this problem with any other application. Two things come to mind: something really bizarre is going on in LaunchPad, or I've picked up some malicious third party code that periodically scans for the LaunchPad process and borks my IP stack.

Workaround:

When symptoms occur, I open up my Network Connections panel and Disable/Re-Enable my network connection. This pushes the problem off for a while (it will re-occur), but at least I can get farther along in the update process with each iteration.

Wingrider01 · 02-29-2008, 06:30 PM

Umokarg wrote:

When I run LaunchPad and it begins to download updates, it will run fine for a while then my IP stack will get corrupted and I'll lose all Internet connectivity.
Symptoms are:
Downloads get hung for a long time. Eventually, LaunchPad will give up and cancel the downloads. All network applications (browsers, ping, etc.) fail at this point.
I've never experienced this problem with any other application. Two things come to mind: something really bizarre is going on in LaunchPad, or I've picked up some malicious third party code that periodically scans for the LaunchPad process and borks my IP stack.
Workaround:
When symptoms occur, I open up my Network Connections panel and Disable/Re-Enable my network connection. This pushes the problem off for a while (it will re-occur), but at least I can get farther along in the update process with each iteration.

What OS?

blithe · 02-29-2008, 06:59 PM

sounds malicious or EXTREME packet loss. is your anti-virus on real-time scanning of incoming downloads/computer files? this could be a major issue i would check into.

Umokarg · 02-29-2008, 09:53 PM

Wingrider01 wrote:

What OS?

Refer to the title of the thread: WinXP Sp2. Pro version, fully updated.

I did get EQ2 installed -- had to download Rise of Kunark and update via LaunchPad. The process took hours or babysitting LaunchPad timeouts when it whacked my IP stack. Scans by Norton and Kaspersky find no malware, and this problem has only ever occured running LaunchPad.exe.

Wingrider01 · 03-01-2008, 09:35 AM

Umokarg wrote:

Wingrider01 wrote:
What OS?
Refer to the title of the thread: WinXP Sp2. Pro version, fully updated.
I did get EQ2 installed -- had to download Rise of Kunark and update via LaunchPad. The process took hours or babysitting LaunchPad timeouts when it whacked my IP stack. Scans by Norton and Kaspersky find no malware, and this problem has only ever occured running LaunchPad.exe.

Missed it in the title.

what is your internet connection setup? The majority of time that I have seen reports of the TCP/IP stack being corrupted was over a wireless connection with a heavy traffic load. There have been a number of threads here speaking of the patcher stalling but very few, if any, reports of the tcp/ip stack being corrupted and failing. It sounds more like your connection is being overloaded and the communications hardware is failing in some form. It would be helpful if you can document your hardware layout for the internet access.

02-29-2008, 06:30 PM	#2
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Umokarg wrote: When I run LaunchPad and it begins to download updates, it will run fine for a while then my IP stack will get corrupted and I'll lose all Internet connectivity. Symptoms are: Downloads get hung for a long time. Eventually, LaunchPad will give up and cancel the downloads. All network applications (browsers, ping, etc.) fail at this point. I've never experienced this problem with any other application. Two things come to mind: something really bizarre is going on in LaunchPad, or I've picked up some malicious third party code that periodically scans for the LaunchPad process and borks my IP stack. Workaround: When symptoms occur, I open up my Network Connections panel and Disable/Re-Enable my network connection. This pushes the problem off for a while (it will re-occur), but at least I can get farther along in the update process with each iteration. What OS? __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

02-29-2008, 06:59 PM	#3
blithe Loremaster Join Date: Dec 2005 Posts: 35	sounds malicious or EXTREME packet loss. is your anti-virus on real-time scanning of incoming downloads/computer files? this could be a major issue i would check into. __________________

02-29-2008, 09:53 PM	#4
Umokarg Newbie Join Date: Feb 2008 Posts: 3	Wingrider01 wrote: What OS? Refer to the title of the thread: WinXP Sp2. Pro version, fully updated. I did get EQ2 installed -- had to download Rise of Kunark and update via LaunchPad. The process took hours or babysitting LaunchPad timeouts when it whacked my IP stack. Scans by Norton and Kaspersky find no malware, and this problem has only ever occured running LaunchPad.exe.

03-01-2008, 09:35 AM	#5
Wingrider01 Loremaster Join Date: Nov 2004 Posts: 5,999	Umokarg wrote: Wingrider01 wrote: What OS? Refer to the title of the thread: WinXP Sp2. Pro version, fully updated. I did get EQ2 installed -- had to download Rise of Kunark and update via LaunchPad. The process took hours or babysitting LaunchPad timeouts when it whacked my IP stack. Scans by Norton and Kaspersky find no malware, and this problem has only ever occured running LaunchPad.exe. Missed it in the title. what is your internet connection setup? The majority of time that I have seen reports of the TCP/IP stack being corrupted was over a wireless connection with a heavy traffic load. There have been a number of threads here speaking of the patcher stalling but very few, if any, reports of the tcp/ip stack being corrupted and failing. It sounds more like your connection is being overloaded and the communications hardware is failing in some form. It would be helpful if you can document your hardware layout for the internet access. __________________ Fixing computer issues, one SOC7 at a time. Yes Jim, the user has experienced the dreaded PICNIC error

02-29-2008, 05:56 PM	#1
Umokarg Newbie Join Date: Feb 2008 Posts: 3	When I run LaunchPad and it begins to download updates, it will run fine for a while then my IP stack will get corrupted and I'll lose all Internet connectivity. Symptoms are: Downloads get hung for a long time. Eventually, LaunchPad will give up and cancel the downloads. All network applications (browsers, ping, etc.) fail at this point. I've never experienced this problem with any other application. Two things come to mind: something really bizarre is going on in LaunchPad, or I've picked up some malicious third party code that periodically scans for the LaunchPad process and borks my IP stack. Workaround: When symptoms occur, I open up my Network Connections panel and Disable/Re-Enable my network connection. This pushes the problem off for a while (it will re-occur), but at least I can get farther along in the update process with each iteration.