Game issues that kills the gameplay experience.

psychomannen · 08-24-2007, 10:26 AM

Im new to this game, and i have mixed feelings about it. The game itself is just awesome. But im having alot of problems with it. it keeps freezing and gives me an error that says: directxrenderingdevice something something and D3DERR_NOTAVAILABLE. How do i fix this?Ive tried alot: Deleting nvidia drivers, using drive cleaner pro and getting new updated drivers. Turning off all other programs using msconfig, but it still cant be played with decent graphics.I got a HP pavillion dv9000 laptop with:Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz (2 CPUs) processor2064MB RAM512 RAM nvidia Geforce go 7600 graphics card with nv4_disp.dll driverBIOS: ver 1.00PARTTBLhDirectx 9.0c (4.09.0000.0904)Does anyone see why i cant play this game right? My computer should be more then good enough.

psychomannen · 08-25-2007, 11:10 AM

Noone able to help? I also cant connect to a log in server now SMILEY

I dont see why i should continue this game, ive have nothing but problems so far.

Tebos · 08-25-2007, 01:20 PM

Below post was made by a fellow player and can be found with in the "Top Issues List And Troubleshooting Guide" up top, as follows:

I've noticed that the knowledge base is missing a potential answer to this problem. This error message is commonly caused by Everquest 2 attempting to use a resolution and refresh rate that is no longer suppoted by your computer system. For example - use of a new plug and play LCD monitor.To fix this error open your Everquest 2 directory. The default path for this directory is:C:Program FilesSonyEverQuest IIOnce inside open up eq2_default.ini - make sure the following lines are present and the values match:cl_screenwidth 1024cl_screenheight 768Often the cl_screenheight will be too large for your new monitor - simply change their values to reflect what is shown above here and then close and save the file.Now open up eq2_recent.ini - check the following lines and make sure the values match:cl_screenwidth_windowed 800cl_screenheight_windowed 600cl_screenwidth 1024cl_screenheight 768cl_screenrefresh 60Make sure that the windowed values are smaller than the non-windowed values. If you are using an LCD display make sure that the cl_screenrefresh rate matches your LCD's rate exactly.Change cl_screenwidth/height to match whatever you used for values in the last file. Close and save the file.Everquest 2 should now run just fine.

[Edit] Some players (especially with nVidia cards) have reported that turning off V-Synch in the Game Options, as well as their Display Properties in Windows, will resolve a D3Derr_notavailable error.

psychomannen · 08-26-2007, 01:29 PM

Yes ive tried that now SMILEY

But i didnt understand how to turn off V-synch in the display properties thanks

Tebos · 08-26-2007, 02:14 PM

psychomannen wrote:

Yes ive tried that now " width="15" height="15" />But i didnt understand how to turn off V-synch in the display propertiesthanks

You should be able to see vsync under the 3D settings of the video control panel under Windows display properties. You also need to disable this feature with in EverQuestII display option settings.

psychomannen · 08-26-2007, 02:42 PM

Ok. i appriciate the help. But how does this help me log on? This is the main problem now.

psychomannen · 08-26-2007, 03:36 PM

I just cant find a solution or a reason to this issue. im really angry about it. Im this close to just cancel my subscription and deleting the game.

Josgar · 08-26-2007, 04:11 PM

are you on vista?

psychomannen · 08-26-2007, 04:17 PM

Nope. im on windows xp

Tebos · 08-26-2007, 04:17 PM

psychomannen wrote:

Ok.i appriciate the help. But how does this help me log on? This is the main problem now.

I am addressing the DirectX error message. If you are not getting that error message anymore; due to not being able to login, then we are dealing with a different issue. Please be more detailed about what you mean by not able to login. At what point is it failing to do so.

psychomannen · 08-26-2007, 05:00 PM

Okey. Ill try to make a list of what i do and when it wont connect I click on the eq2 icon do the scan and such type my username and and password the i get to the launch pad, get the scan and update thing press play, and when it tries to connect to a log in server. "log in server might be busy, please try again in a few minutes"

psychomannen · 08-27-2007, 04:58 PM

I can now play the game again, but i still get the D3DERR_NOTAVAILABLE error every now and then. I didnt find where to turn off the v-synch. where do i do that?And where do i find windows dispplay properties?

08-25-2007, 11:10 AM	#2
psychomannen Apprentice Join Date: Aug 2007 Posts: 20	Noone able to help? I also cant connect to a log in server now I dont see why i should continue this game, ive have nothing but problems so far.

08-25-2007, 01:20 PM	#3
Tebos Loremaster Join Date: Nov 2004 Posts: 535	Below post was made by a fellow player and can be found with in the "Top Issues List And Troubleshooting Guide" up top, as follows: I've noticed that the knowledge base is missing a potential answer to this problem. This error message is commonly caused by Everquest 2 attempting to use a resolution and refresh rate that is no longer suppoted by your computer system. For example - use of a new plug and play LCD monitor.To fix this error open your Everquest 2 directory. The default path for this directory is:C:Program FilesSonyEverQuest IIOnce inside open up eq2_default.ini - make sure the following lines are present and the values match:cl_screenwidth 1024cl_screenheight 768Often the cl_screenheight will be too large for your new monitor - simply change their values to reflect what is shown above here and then close and save the file.Now open up eq2_recent.ini - check the following lines and make sure the values match:cl_screenwidth_windowed 800cl_screenheight_windowed 600cl_screenwidth 1024cl_screenheight 768cl_screenrefresh 60Make sure that the windowed values are smaller than the non-windowed values. If you are using an LCD display make sure that the cl_screenrefresh rate matches your LCD's rate exactly.Change cl_screenwidth/height to match whatever you used for values in the last file. Close and save the file.Everquest 2 should now run just fine. [Edit] Some players (especially with nVidia cards) have reported that turning off V-Synch in the Game Options, as well as their Display Properties in Windows, will resolve a D3Derr_notavailable error. __________________ ASUS A8N32-SLI Deluxe - Athlon 64 FX60 - Corsair XMS 4GB DDR 433 - MSI GeForce 8800 GTX 768MB - PC Power & Cooling Silencer 610W - Sound Blaster X-Fi Fatal1ty FPS - Silverstone TJ-03 Silver Mid Tower - Silverstone SST-NT06 CPU Cooling Fan/Heatsink - WD Raptor 74GB 10k HD - Silverstone HD Coolers - 24" Dell Wide Screen Flat Panel - Logitech Z-5450 Digital 5.1 Speaker System - Sennheiser HD 595 Stereo Headphones

08-26-2007, 01:29 PM	#4
psychomannen Apprentice Join Date: Aug 2007 Posts: 20	Yes ive tried that now But i didnt understand how to turn off V-synch in the display properties thanks

08-26-2007, 02:14 PM	#5
Tebos Loremaster Join Date: Nov 2004 Posts: 535	psychomannen wrote: Yes ive tried that now " width="15" height="15" />But i didnt understand how to turn off V-synch in the display propertiesthanks You should be able to see vsync under the 3D settings of the video control panel under Windows display properties. You also need to disable this feature with in EverQuestII display option settings. __________________ ASUS A8N32-SLI Deluxe - Athlon 64 FX60 - Corsair XMS 4GB DDR 433 - MSI GeForce 8800 GTX 768MB - PC Power & Cooling Silencer 610W - Sound Blaster X-Fi Fatal1ty FPS - Silverstone TJ-03 Silver Mid Tower - Silverstone SST-NT06 CPU Cooling Fan/Heatsink - WD Raptor 74GB 10k HD - Silverstone HD Coolers - 24" Dell Wide Screen Flat Panel - Logitech Z-5450 Digital 5.1 Speaker System - Sennheiser HD 595 Stereo Headphones

08-26-2007, 04:17 PM	#10
Tebos Loremaster Join Date: Nov 2004 Posts: 535	psychomannen wrote: Ok.i appriciate the help. But how does this help me log on? This is the main problem now. I am addressing the DirectX error message. If you are not getting that error message anymore; due to not being able to login, then we are dealing with a different issue. Please be more detailed about what you mean by not able to login. At what point is it failing to do so. __________________ ASUS A8N32-SLI Deluxe - Athlon 64 FX60 - Corsair XMS 4GB DDR 433 - MSI GeForce 8800 GTX 768MB - PC Power & Cooling Silencer 610W - Sound Blaster X-Fi Fatal1ty FPS - Silverstone TJ-03 Silver Mid Tower - Silverstone SST-NT06 CPU Cooling Fan/Heatsink - WD Raptor 74GB 10k HD - Silverstone HD Coolers - 24" Dell Wide Screen Flat Panel - Logitech Z-5450 Digital 5.1 Speaker System - Sennheiser HD 595 Stereo Headphones

08-24-2007, 10:26 AM	#1
psychomannen Apprentice Join Date: Aug 2007 Posts: 20	Im new to this game, and i have mixed feelings about it. The game itself is just awesome. But im having alot of problems with it. it keeps freezing and gives me an error that says: directxrenderingdevice something something and D3DERR_NOTAVAILABLE. How do i fix this?Ive tried alot: Deleting nvidia drivers, using drive cleaner pro and getting new updated drivers. Turning off all other programs using msconfig, but it still cant be played with decent graphics.I got a HP pavillion dv9000 laptop with:Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz (2 CPUs) processor2064MB RAM512 RAM nvidia Geforce go 7600 graphics card with nv4_disp.dll driverBIOS: ver 1.00PARTTBLhDirectx 9.0c (4.09.0000.0904)Does anyone see why i cant play this game right? My computer should be more then good enough.

08-26-2007, 02:42 PM	#6
psychomannen Apprentice Join Date: Aug 2007 Posts: 20	Ok. i appriciate the help. But how does this help me log on? This is the main problem now.

08-26-2007, 03:36 PM	#7
psychomannen Apprentice Join Date: Aug 2007 Posts: 20	I just cant find a solution or a reason to this issue. im really angry about it. Im this close to just cancel my subscription and deleting the game.

08-26-2007, 04:11 PM	#8
Josgar Loremaster Join Date: Nov 2004 Posts: 2,606	are you on vista?

08-26-2007, 05:00 PM	#11
psychomannen Apprentice Join Date: Aug 2007 Posts: 20	Okey. Ill try to make a list of what i do and when it wont connect I click on the eq2 icon do the scan and such type my username and and password the i get to the launch pad, get the scan and update thing press play, and when it tries to connect to a log in server. "log in server might be busy, please try again in a few minutes"

08-27-2007, 04:58 PM	#12
psychomannen Apprentice Join Date: Aug 2007 Posts: 20	I can now play the game again, but i still get the D3DERR_NOTAVAILABLE error every now and then. I didnt find where to turn off the v-synch. where do i do that?And where do i find windows dispplay properties?