Patch DL help plz!!

Badrat · 08-20-2007, 08:50 PM

Ok i just got a new computer and just installed the game. I get through the scanning files part of the patcher but when it starts to DL the update it just auto cancels everytime. I can get through on my old computer just fine. Any ideas?

Badrat · 08-20-2007, 08:54 PM

I think it has something to do with my firewall settings...............im going through them right now but wasnt sure what else it could be if not that

TSR-ChrisL · 08-20-2007, 10:03 PM

Description: The LaunchPad (or EQ2.exe) cannot connect to the update server or EverQuest2.exe cannot connect to the world or login server. These problems are usually caused by a misbehaving or improperly-configured firewall or router. However, there are other causes for this to occur, such as having Internet Explorer set to "work offline". The final possibility is that if your computer has Windows Vista installed, it may not be configured to allow the game to download files successfully. Work-Around Steps: Please remove any firewall applications (not just deactivate them) and any routers, just to clear away possible causes in hopes to troubleshoot these issues. In many cases, firewall applications will detect minor changes in the game files and rule them as a possible threat to computer security (even though they are benign in nature). Alternatively, some routers employ a security system called Stateful Packet Inspection (SPI), which is incompatible with most MMO-style games and nearly all game consoles (Wii, Xbox, PS2, etc.) -- disabling that feature is highly suggested. If you have Windows Vista, then please follow these steps to ensure that the game is set to run with Administrator credentials:

Right click on the program launch icon
Left click on "Properties".
In the new window that pops up click on the "Compatibility" tab.
In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:"
In the drop down list make certain that "Windows XP (Service Pack 2)" is selected.
Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked.
Click on "Apply" then click on "Ok".
Double click on the program launch icon.

08-20-2007, 10:03 PM	#3
TSR-ChrisL Tech Support Join Date: Mar 2007 Posts: 114	Description: The LaunchPad (or EQ2.exe) cannot connect to the update server or EverQuest2.exe cannot connect to the world or login server. These problems are usually caused by a misbehaving or improperly-configured firewall or router. However, there are other causes for this to occur, such as having Internet Explorer set to "work offline". The final possibility is that if your computer has Windows Vista installed, it may not be configured to allow the game to download files successfully. Work-Around Steps: Please remove any firewall applications (not just deactivate them) and any routers, just to clear away possible causes in hopes to troubleshoot these issues. In many cases, firewall applications will detect minor changes in the game files and rule them as a possible threat to computer security (even though they are benign in nature). Alternatively, some routers employ a security system called Stateful Packet Inspection (SPI), which is incompatible with most MMO-style games and nearly all game consoles (Wii, Xbox, PS2, etc.) -- disabling that feature is highly suggested. If you have Windows Vista, then please follow these steps to ensure that the game is set to run with Administrator credentials: Right click on the program launch icon Left click on "Properties". In the new window that pops up click on the "Compatibility" tab. In the "Compatibility Mode" area check the box next to "Run this program in compatibility mode for:" In the drop down list make certain that "Windows XP (Service Pack 2)" is selected. Under "Privilege Level" make certain that the box next to "Run this program as administrator" is checked. Click on "Apply" then click on "Ok". Double click on the program launch icon.

08-20-2007, 08:50 PM	#1
Badrat Server: Venekor Guild: Dauntless Rank: Applicant Lord Join Date: Mar 2007 Posts: 3	Ok i just got a new computer and just installed the game. I get through the scanning files part of the patcher but when it starts to DL the update it just auto cancels everytime. I can get through on my old computer just fine. Any ideas?

08-20-2007, 08:54 PM	#2
Badrat Server: Venekor Guild: Dauntless Rank: Applicant Lord Join Date: Mar 2007 Posts: 3	I think it has something to do with my firewall settings...............im going through them right now but wasnt sure what else it could be if not that