Times on Downing Servers

zagaro · 02-15-2006, 04:23 PM

Maybe its just me, I don't know, thats why im posting here. But as for my self I really don't like the times they are droping the servers at the moment. 2:30 am is right in the middle of my gaming time. Now i understand that maybe there are other ppl that play at 5:00am or 6:00am but i never once saw them complain on here, so im hoping we can get enough ppl to say something so that we can have these times changed back to the way they were befor. Now if this is a temparay thing, all is good. I understand with the new expation coming out (KoS) that there is somethings that must be addressed asap. I totaly respect that. All im saying is this is my main time to play and maybe others. Not trying to be a selfish little brat or nothing but dang it i wana play!! SMILEY

So, I was figuring posting on here might also let ppl see that there not the only one that is having a problem with the new down times... Well, thats the jest of it. Thanks for your time.

Lionnoo 55 Guardian on Oasis

Trence 38 Troubador on Oasis

Pehtur · 02-15-2006, 04:33 PM

I'd have to agree. It's early morning on the easy coast and late night on the west coast and I've heard nothing but complaints about the new early time lately. I don't really have a lot to say about it, but ... maybe as a compromise some nights can be this new time and other nights can be the old time? Even that would be better. Thanks!

Catia - Level 41 Templar/ 27 armorer

Sli · 02-15-2006, 05:38 PM

They're dropping the servers early this week because there's servers being consolidated every day. Server moves take a long time so they're trying to do it without 8 hour down times during the day. I applaud them for thinking it through and doing it this way. Sorry it gets your goat , but it's for the best for the majority of players. Keep in mind is only for one week.

zagaro · 02-15-2006, 06:04 PM

Ahh i see, didn't know. Thanks alot for the info SMILEY

darasaild · 02-15-2006, 11:54 PM

Slirp wrote:
They're dropping the servers early this week because there's servers being consolidated every day. Server moves take a long time so they're trying to do it without 8 hour down times during the day. I applaud them for thinking it through and doing it this way. Sorry it gets your goat , but it's for the best for the majority of players. Keep in mind is only for one week.

yeah, so much for that.. its been 14 hours and the servers arent up yet. i understand that there are technical problems and whatnot

i dont think i could do a better job

i wish that there was a current status pade updated every 20 min or hour that would tell us whats going on

Crim001 · 02-16-2006, 05:38 AM

Well, if you think about it, no matter what time they make the server merges, its gonna inconvience someone somewhere...

retro_guy · 02-16-2006, 06:48 AM

zagaroth wrote:
Maybe its just me, I don't know, thats why im posting here. But as for my self I really don't like the times they are droping the servers at the moment. 2:30 am is right in the middle of my gaming time. Now i understand that maybe there are other ppl that play at 5:00am or 6:00am but i never once saw them complain on here, so im hoping we can get enough ppl to say something so that we can have these times changed back to the way they were befor. Now if this is a temparay thing, all is good. I understand with the new expation coming out (KoS) that there is somethings that must be addressed asap. I totaly respect that. All im saying is this is my main time to play and maybe others. Not trying to be a selfish little brat or nothing but dang it i wana play!! So, I was figuring posting on here might also let ppl see that there not the only one that is having a problem with the new down times... Well, thats the jest of it. Thanks for your time.

Lionnoo 55 Guardian on Oasis
Trence 38 Troubador on Oasis

Down times are a necessary evil, and will always conflict with somebodies play time.What annoys me however is the inconsistency in the warning messages. Last night it said the time the servers were to go down, and for how long, for those not in that time zone (I live in New Zealand) it's hard to figure out how far away the shut down is, after all there's daylight saving to allow for etc. I even have one of my PCs set to EST to help me figure out when raids are going to be, but EQ2 does not give time is EST, so it really doesn't help.The warning given last time ended up being only about 1/2 an hour, far too short.The night before the warning did say how far away the shut down was and it was 14 minutes!Can we not get some consistancy? Say a 2 hour warning, stating that there are 2-hours remaining, then warnings each 1/2 hour until a 15 min and 5 min warning?Surely this can be easily automated, to say the time the server will go down, also saying how far away that is, and the estimated downtime?

Message Edited by retro_guy on 02-17-200605:25 PM

Kyriel · 02-16-2006, 07:05 AM

Crim001 wrote:
Well, if you think about it, no matter what time they make the server merges, its gonna inconvience someone somewhere...

I was just about to type that.

There is no point in complaining about the time the servers go down, sheesh. We know that it's going to be the wrong time for *SOMEONE* but there's not anything they can do about that. Take an hour to clean your room or take a shower, brush your teeth, change your clothes... somthing.

LadyNelly · 02-16-2006, 05:27 PM

I agree that downtime is inconvenient but a necessary evil. However, I agree with an earlier post(s) that it would be nice if Sony could achieve something called consistency regarding times. There are several places that list when downtimes will occur and for how long. Of course to expect the time to be "exact" is perhaps expecting too much, but some consistency would be nice. For example, for servers that are not scheduled for merges, one page says if a quickfix is necessary the servers will come down at 2:30 am PST; otherwise at 3:00 am PST. Yet the notice "in-game" alerts people that the servers will be down at 2:30 for one hour - two hours later they're still not up.

I understand that there are a lot of changes occuring; however, one would think it's not rocket science to have similar, consistent information. Sometimes one site will say one thing and another site something else. Maybe one area for the times would be easier for Sony to update with accurate information.

Kyriel · 02-16-2006, 05:35 PM

I really really really want the chat room back.... or some REAL-TIME NOTICE ON HOW LONG/WHEN SERVERS ARE GOING DOWN!!!!!!

THe note on the eq2 forums has yesterdays info on it!!

*(%&*$W%^

LadyNelly · 02-16-2006, 06:09 PM

Over two and a half hrs. and still down for non-merger servers. I agree re: real-time information as well. There haven't been too many other games that I haven't tried. We started EQ2 on the suggestion of a friend. To date we have rallied several family and friends to join us as well. Even though server downtimes are not unusual on other games, I have to say this is the worst game I've played in terms of accurate reliable information from the officials that should be relaying this information.

A lack of consistent accurate information would "seem" a hallmark of a professional organization that has some semblence of care for its customer base; other than receiving their money. I'm not liking the message I'm receiving. We and our group of friends and family are off to other worlds.

Crim001 · 02-16-2006, 10:46 PM

C'mon, you know you love waiting to come back after a 2 hour downtime when its hour 4.

Yup, they really need to work on consistency and definitly more accurate downtime estimations.....they are right maybe half the time if that...

zagaro · 02-17-2006, 02:11 PM

Bah, you guys are getting me all wrong, i wasnt "complaining about it" so much as wondering if there was a lot of other ppl that played around the sametimes I do. Just trying to find the best time to do the downtime. If it is at 2:30am PST that the least amout of ppl play, so be it. I was just wondering, i know that we must have a time to kill the servers for normal mantince and what not, and totaly understand that. Just wondering if 2:30 am PST was the best time... thats it. :smileysad:

zagaro · 02-17-2006, 03:37 PM

Ok, now I know that they have to drop the servers and all that... BUT WHATS WITH NO WARNING AT ALL!!! I mean come on! Its 2/17/06 at 2:30am PST and they just droped the server not once saying when it would be droped or how long it would be.... I think thats out of line, imagon how many ppl where in mid group deep in Living Tombs or even worse Silent City or Piller of Flames or any of the crazy aggro zones.. I know death dosent really matter now cuz of what they did, but thats just plane and simply rude IMO. :smileymad:

Code2501 · 02-17-2006, 03:55 PM

I was wit a group in the middle of the cyclops camp and they downed the server (Nektulos) with ZERO warning.

Thanks guys, :smileymad:

Kyriel · 02-17-2006, 04:05 PM

I am seriously getting fed up with the lack of customer support here. I love this game, no doubt, and my guild is cool as [expletive haxx0red by Raijinn], but SOE support.... lame. Why even call it that? Its not support at all. In fact, you might as well tell them all to go home they are fired, it will save you some money SOE! Isnt that what you want? money?

Tro · 02-17-2006, 05:37 PM

Code2501 wrote:
I was wit a group in the middle of the cyclops camp and they downed the server (Nektulos) with ZERO warning.
Thanks guys, :smileymad:

I have had this happen a few times to me and it is annoying.. whats worse is when you are having an armorer make you a legendary armor piece and they bring the servers down un announced..

The reply from the petition was basically "We are sorry you lost your ebon cluster.. We unfortunately cannot refund that item. Please read the SoE EQ2 boards on scheduled server downtimes to avoid further problems"

So basically we are suppose to read the web page prior to logging in. The sad part is is that they are inconsistent with the ingame warnings as to when the servers will be brought down. Most of the time they announce it but those few times they dont.. folks can get screwed..

Another sad thing is that other folks that lost rare items due to an un-announced server downtime, got them back with a /petition so some GM's will assist where others won't..

so it's luck of the draw really..

Kyriel · 02-17-2006, 07:40 PM

Trook wrote:
Code2501 wrote:
I was wit a group in the middle of the cyclops camp and they downed the server (Nektulos) with ZERO warning.
Thanks guys, :smileymad:
I have had this happen a few times to me and it is annoying.. whats worse is when you are having an armorer make you a legendary armor piece and they bring the servers down un announced..
The reply from the petition was basically "We are sorry you lost your ebon cluster.. We unfortunately cannot refund that item. Please read the SoE EQ2 boards on scheduled server downtimes to avoid further problems"
So basically we are suppose to read the web page prior to logging in. The sad part is is that they are inconsistent with the ingame warnings as to when the servers will be brought down. Most of the time they announce it but those few times they dont.. folks can get screwed..
Another sad thing is that other folks that lost rare items due to an un-announced server downtime, got them back with a /petition so some GM's will assist where others won't..
so it's luck of the draw really..

The webpage is not always accurate anyway. The other day the servers were down for 4 hours, and the webpage had yesterdays downtimes on it. [Removed for Content] me off.

Chaim Witz · 02-17-2006, 07:47 PM

i for one like the 2:30 am pst downtime. for me that's 5:30 am est. the other time of 7am pst puts the downtime at 11am est, right in the middle of my play time. i've dealt with this since launch, except for the short time in which they did it around 4am pst. no matter what time they do it, it will make people mad.

02-15-2006, 04:23 PM	#1
zagaro Join Date: Sep 2005 Posts: 4	Maybe its just me, I don't know, thats why im posting here. But as for my self I really don't like the times they are droping the servers at the moment. 2:30 am is right in the middle of my gaming time. Now i understand that maybe there are other ppl that play at 5:00am or 6:00am but i never once saw them complain on here, so im hoping we can get enough ppl to say something so that we can have these times changed back to the way they were befor. Now if this is a temparay thing, all is good. I understand with the new expation coming out (KoS) that there is somethings that must be addressed asap. I totaly respect that. All im saying is this is my main time to play and maybe others. Not trying to be a selfish little brat or nothing but dang it i wana play!! So, I was figuring posting on here might also let ppl see that there not the only one that is having a problem with the new down times... Well, thats the jest of it. Thanks for your time. Lionnoo 55 Guardian on Oasis Trence 38 Troubador on Oasis

02-15-2006, 11:54 PM	#5
darasaild Loremaster Join Date: Dec 2004 Posts: 41	Slirp wrote: They're dropping the servers early this week because there's servers being consolidated every day. Server moves take a long time so they're trying to do it without 8 hour down times during the day. I applaud them for thinking it through and doing it this way. Sorry it gets your goat , but it's for the best for the majority of players. Keep in mind is only for one week. yeah, so much for that.. its been 14 hours and the servers arent up yet. i understand that there are technical problems and whatnot i dont think i could do a better job i wish that there was a current status pade updated every 20 min or hour that would tell us whats going on

02-16-2006, 05:38 AM	#6
Crim001 Loremaster Join Date: Nov 2005 Location: Somewhere in the middle of nowhere in So Cal Posts: 305	Well, if you think about it, no matter what time they make the server merges, its gonna inconvience someone somewhere... __________________

02-16-2006, 06:48 AM	#7
retro_guy Loremaster Join Date: Dec 2004 Posts: 935	zagaroth wrote: Maybe its just me, I don't know, thats why im posting here. But as for my self I really don't like the times they are droping the servers at the moment. 2:30 am is right in the middle of my gaming time. Now i understand that maybe there are other ppl that play at 5:00am or 6:00am but i never once saw them complain on here, so im hoping we can get enough ppl to say something so that we can have these times changed back to the way they were befor. Now if this is a temparay thing, all is good. I understand with the new expation coming out (KoS) that there is somethings that must be addressed asap. I totaly respect that. All im saying is this is my main time to play and maybe others. Not trying to be a selfish little brat or nothing but dang it i wana play!! So, I was figuring posting on here might also let ppl see that there not the only one that is having a problem with the new down times... Well, thats the jest of it. Thanks for your time. Lionnoo 55 Guardian on Oasis Trence 38 Troubador on Oasis Down times are a necessary evil, and will always conflict with somebodies play time.What annoys me however is the inconsistency in the warning messages. Last night it said the time the servers were to go down, and for how long, for those not in that time zone (I live in New Zealand) it's hard to figure out how far away the shut down is, after all there's daylight saving to allow for etc. I even have one of my PCs set to EST to help me figure out when raids are going to be, but EQ2 does not give time is EST, so it really doesn't help.The warning given last time ended up being only about 1/2 an hour, far too short.The night before the warning did say how far away the shut down was and it was 14 minutes!Can we not get some consistancy? Say a 2 hour warning, stating that there are 2-hours remaining, then warnings each 1/2 hour until a 15 min and 5 min warning?Surely this can be easily automated, to say the time the server will go down, also saying how far away that is, and the estimated downtime? Message Edited by retro_guy on 02-17-200605:25 PM __________________

02-16-2006, 07:05 AM	#8
Kyriel Loremaster Join Date: Nov 2004 Posts: 1,386	Crim001 wrote: Well, if you think about it, no matter what time they make the server merges, its gonna inconvience someone somewhere... I was just about to type that. There is no point in complaining about the time the servers go down, sheesh. We know that it's going to be the wrong time for SOMEONE but there's not anything they can do about that. Take an hour to clean your room or take a shower, brush your teeth, change your clothes... somthing. __________________ Click Below to Watch Kyriel's EQ2 Music Video!!

02-15-2006, 04:33 PM	#2
Pehtur Loremaster Join Date: Jan 2006 Posts: 2	I'd have to agree. It's early morning on the easy coast and late night on the west coast and I've heard nothing but complaints about the new early time lately. I don't really have a lot to say about it, but ... maybe as a compromise some nights can be this new time and other nights can be the old time? Even that would be better. Thanks! Catia - Level 41 Templar/ 27 armorer

02-15-2006, 05:38 PM	#3
Sli Join Date: Nov 2004 Posts: 18	They're dropping the servers early this week because there's servers being consolidated every day. Server moves take a long time so they're trying to do it without 8 hour down times during the day. I applaud them for thinking it through and doing it this way. Sorry it gets your goat , but it's for the best for the majority of players. Keep in mind is only for one week.

02-15-2006, 06:04 PM	#4
zagaro Join Date: Sep 2005 Posts: 4	Ahh i see, didn't know. Thanks alot for the info

02-16-2006, 05:27 PM	#9
LadyNelly Loremaster Join Date: Feb 2006 Posts: 3	I agree that downtime is inconvenient but a necessary evil. However, I agree with an earlier post(s) that it would be nice if Sony could achieve something called consistency regarding times. There are several places that list when downtimes will occur and for how long. Of course to expect the time to be "exact" is perhaps expecting too much, but some consistency would be nice. For example, for servers that are not scheduled for merges, one page says if a quickfix is necessary the servers will come down at 2:30 am PST; otherwise at 3:00 am PST. Yet the notice "in-game" alerts people that the servers will be down at 2:30 for one hour - two hours later they're still not up. I understand that there are a lot of changes occuring; however, one would think it's not rocket science to have similar, consistent information. Sometimes one site will say one thing and another site something else. Maybe one area for the times would be easier for Sony to update with accurate information.

02-16-2006, 05:35 PM	#10
Kyriel Loremaster Join Date: Nov 2004 Posts: 1,386	I really really really want the chat room back.... or some REAL-TIME NOTICE ON HOW LONG/WHEN SERVERS ARE GOING DOWN!!!!!! THe note on the eq2 forums has yesterdays info on it!! (%&$W%^ __________________ Click Below to Watch Kyriel's EQ2 Music Video!!

02-16-2006, 06:09 PM	#11
LadyNelly Loremaster Join Date: Feb 2006 Posts: 3	Over two and a half hrs. and still down for non-merger servers. I agree re: real-time information as well. There haven't been too many other games that I haven't tried. We started EQ2 on the suggestion of a friend. To date we have rallied several family and friends to join us as well. Even though server downtimes are not unusual on other games, I have to say this is the worst game I've played in terms of accurate reliable information from the officials that should be relaying this information. A lack of consistent accurate information would "seem" a hallmark of a professional organization that has some semblence of care for its customer base; other than receiving their money. I'm not liking the message I'm receiving. We and our group of friends and family are off to other worlds.

02-16-2006, 10:46 PM	#12
Crim001 Loremaster Join Date: Nov 2005 Location: Somewhere in the middle of nowhere in So Cal Posts: 305	C'mon, you know you love waiting to come back after a 2 hour downtime when its hour 4. Yup, they really need to work on consistency and definitly more accurate downtime estimations.....they are right maybe half the time if that... __________________

02-17-2006, 02:11 PM	#13
zagaro Join Date: Sep 2005 Posts: 4	Bah, you guys are getting me all wrong, i wasnt "complaining about it" so much as wondering if there was a lot of other ppl that played around the sametimes I do. Just trying to find the best time to do the downtime. If it is at 2:30am PST that the least amout of ppl play, so be it. I was just wondering, i know that we must have a time to kill the servers for normal mantince and what not, and totaly understand that. Just wondering if 2:30 am PST was the best time... thats it. :smileysad:

02-17-2006, 03:37 PM	#14
zagaro Join Date: Sep 2005 Posts: 4	Ok, now I know that they have to drop the servers and all that... BUT WHATS WITH NO WARNING AT ALL!!! I mean come on! Its 2/17/06 at 2:30am PST and they just droped the server not once saying when it would be droped or how long it would be.... I think thats out of line, imagon how many ppl where in mid group deep in Living Tombs or even worse Silent City or Piller of Flames or any of the crazy aggro zones.. I know death dosent really matter now cuz of what they did, but thats just plane and simply rude IMO. :smileymad:

02-17-2006, 03:55 PM	#15
Code2501 Loremaster Join Date: Nov 2004 Posts: 165	I was wit a group in the middle of the cyclops camp and they downed the server (Nektulos) with ZERO warning. Thanks guys, :smileymad:

02-17-2006, 04:05 PM	#16
Kyriel Loremaster Join Date: Nov 2004 Posts: 1,386	I am seriously getting fed up with the lack of customer support here. I love this game, no doubt, and my guild is cool as [expletive haxx0red by Raijinn], but SOE support.... lame. Why even call it that? Its not support at all. In fact, you might as well tell them all to go home they are fired, it will save you some money SOE! Isnt that what you want? money? __________________ Click Below to Watch Kyriel's EQ2 Music Video!!

02-17-2006, 05:37 PM	#17
Tro General Join Date: Apr 2005 Posts: 698	Code2501 wrote: I was wit a group in the middle of the cyclops camp and they downed the server (Nektulos) with ZERO warning. Thanks guys, :smileymad: I have had this happen a few times to me and it is annoying.. whats worse is when you are having an armorer make you a legendary armor piece and they bring the servers down un announced.. The reply from the petition was basically "We are sorry you lost your ebon cluster.. We unfortunately cannot refund that item. Please read the SoE EQ2 boards on scheduled server downtimes to avoid further problems" So basically we are suppose to read the web page prior to logging in. The sad part is is that they are inconsistent with the ingame warnings as to when the servers will be brought down. Most of the time they announce it but those few times they dont.. folks can get screwed.. Another sad thing is that other folks that lost rare items due to an un-announced server downtime, got them back with a /petition so some GM's will assist where others won't.. so it's luck of the draw really..

02-17-2006, 07:40 PM	#18
Kyriel Loremaster Join Date: Nov 2004 Posts: 1,386	Trook wrote: Code2501 wrote: I was wit a group in the middle of the cyclops camp and they downed the server (Nektulos) with ZERO warning. Thanks guys, :smileymad: I have had this happen a few times to me and it is annoying.. whats worse is when you are having an armorer make you a legendary armor piece and they bring the servers down un announced.. The reply from the petition was basically "We are sorry you lost your ebon cluster.. We unfortunately cannot refund that item. Please read the SoE EQ2 boards on scheduled server downtimes to avoid further problems" So basically we are suppose to read the web page prior to logging in. The sad part is is that they are inconsistent with the ingame warnings as to when the servers will be brought down. Most of the time they announce it but those few times they dont.. folks can get screwed.. Another sad thing is that other folks that lost rare items due to an un-announced server downtime, got them back with a /petition so some GM's will assist where others won't.. so it's luck of the draw really.. The webpage is not always accurate anyway. The other day the servers were down for 4 hours, and the webpage had yesterdays downtimes on it. [Removed for Content] me off. __________________ Click Below to Watch Kyriel's EQ2 Music Video!!

02-17-2006, 07:47 PM	#19
Chaim Witz Loremaster Join Date: Nov 2004 Posts: 24	i for one like the 2:30 am pst downtime. for me that's 5:30 am est. the other time of 7am pst puts the downtime at 11am est, right in the middle of my play time. i've dealt with this since launch, except for the short time in which they did it around 4am pst. no matter what time they do it, it will make people mad.