Do the Devs read the forums?

[Immuen]

<DIV>  If they read them, how does anyone know?  I never see responses.</DIV> <DIV> </DIV> <DIV>If a community, (example paladins), has an issue how we know your doing anything about them?</DIV> <DIV> </DIV> <DIV>I see testing forums where Devs have some contact with players but what about the live players?</DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV>

[Kaleyen]

No, not really. <div></div>

[Crib92]

<DIV>They read them religiously and laugh at the utter stupidity of most posts.  Then they ignore the ones that actually are well written and hold them accountable to mistakes they've made.</DIV> <DIV> </DIV> <DIV> </DIV>

[Ai yo]

Maybe they just think that pally is a waste of time so .... go figure....

[beliker]

I would rather them pay some dude 6 bucks an hour to read the forums, while the software people do what they are paid to do, write code =p<div></div>

[Immuen]

<DIV>  Point is simiple,  These forums are broken down in different areas.  These areas are to discuss whatever that area is for.  Hence like this is paladins forums.  What is the point of having a forum, where a community discuss issues, that gets no response from the source?  Should a Dev be responding? Yes and no, if a Dev can't some representive should be on these forums addressing the issues.</DIV> <DIV> </DIV> <DIV>We pay for customer service, I like to get some is all.  I bet this thread won't get a response, and if it ever did, there have to be like a 100 responses from others to get some CS to look at it.</DIV><p>Message Edited by Immuen on <span class=date_text>12-18-2006</span> <span class=time_text>11:27 PM</span>

[gaitano]

Sorry, as much as I believe that our class is in need of some improvements, I believe the devs do actively read the forums. They may not post a response to each on but you can see it in the Update notes.  Have you noticed that amends will stack with wizzy hate transfer now, I credit that to them reading this forum. It took a little while but it gets done. Also, to the OP, at the main forum page, hit the 'Development' link next to tracker close to the top. You will see what they post, although it is rarely in our section, it is obvious they read them. Sometimes I am amazed at how fast they respond to certain issues, while some do take a while such as the amends problem.<div></div>

[beliker]

<div><blockquote><hr>Immuen wrote:<div></div> <div>  Point is simiple,  These forums are broken down in different areas.  These areas are to discuss whatever that area is for.  Hence like this is paladins forums.  What is the point of having a forum, where a community discuss issues, that gets no response from the source?  Should a Dev be responding? Yes and no, if a Dev can't some representive should be on these forums addressing the issues.</div> <div> </div> <div>We pay for customer service, I like to get some is all.  I bet this thread won't get a response, and if it ever did, there have to be like a 100 responses from others to get some CS to look at it.</div><p>Message Edited by Immuen on <span class="date_text">12-18-2006</span> <span class="time_text">11:27 PM</span></p><hr></blockquote>I wasn't disagreing with you per say. I think they should hire some PR people to read the forums, one over all pvp, one over solo pve, raiding, one for each class etc. The devs would meet with them bi weekley or something and consider their concerns. Right now I think we have one dude, that handels it all, with a dev stopping by select threads every once in awhile. To really get customer  feedback you need someone in every aspect talking to the people.</div>

[Rast]

I always liked the way SB did this...  They had player advocates for each class that spoke with company officals about the concerns of each class.

[Brigh]

<DIV><A href="http://eqiiforums.station.sony.com/eq2/board/message?board.id=10&message.id=32120" target=_blank>http://eqiiforums.station.sony.com/eq2/board/message?board.id=10&message.id=32120</A></DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV>

[Nocifer Deathblade]

Heh. Devs read all EQ2 forums. It's their job to do so period. Most of them don't talk to us cuz they are not CR people. They just read to get an idea/feedback from us without their input. It usually is better off for them not to respond as they just read to learn from us and make some changes because they are not master of CR and they will have to be very careful to say something to us to avoid any potential backlash etc. If they see some questions that they actually working on or will release some changes then they usually reply cuz it's safe this way.  It's up to CR reps to communicate with us not devs but devs can communicate with us if they want but not required.

[Immuen]

<P>OP</P> <P>  Not to flame you but!  How do you know all this? Are you a Dev, some kind of CS rep?  I love how everyone has soo much info but yet I didn't ask for it.  Like what my post started with "Do the Devs read the forums?"  I want to see some interaction from the source not another player.</P> <P>  To sum up the reason I even started this post.  I see post after post, even seen my own post go through the system without any feedback from the Devs.  Why does that matter?  Because we have an issue like Amends, I want to hear from a Dev what is going on with it.  ( Which Amends got a response and I know that, was using it as an example)   Not a whole forum of Paladins whining that it doesn't work, another set of paladins saying oh it works for me, and a random other class jumping into the forums saying something stupid like, "stop whining you paladin cry babies".</P>

[Wulfborne]

<div><blockquote><hr>Immuen wrote:<div></div> <p><u><i><b>OP</b></i></u></p> <p><u><i><b>  Not to flame you but!  How do you know all this? Are you a Dev, some kind of CS rep?</b></i></u>  I love how everyone has soo much info but yet I didn't ask for it.  Like what my post started with "Do the Devs read the forums?"  I want to see some interaction from the source not another player.</p> <p>  To sum up the reason I even started this post.  I see post after post, even seen my own post go through the system without any feedback from the Devs.  Why does that matter?  Because we have an issue like Amends, I want to hear from a Dev what is going on with it.  ( Which Amends got a response and I know that, was using it as an example)   Not a whole forum of Paladins whining that it doesn't work, another set of paladins saying oh it works for me, and a random other class jumping into the forums saying something stupid like, "stop whining you paladin cry babies".</p><hr></blockquote>Um, man? You *are* the OP (Original poster). I'm glad you aren't flaming yourself. <span>:smileyvery-happy:</span>Devs don't have time to post to every thread where someone percieves a problem. Given the option, I'd much rather they spend their time working on solutions than chatting on the boards. HOWEVER, I do wish that once a week or every other week a dev or representative of them would post in each class forum and kinda give an overview of some of the things being looked over. Hell, lock it for all I care to keep out the flames, but it'd be nice to know at a minimum what is or isn't up for review.~Hawke</div>

[Immuen]

<DIV>Quote:</DIV> <DIV>"Devs don't have time to post to every thread where someone percieves a problem."</DIV> <DIV> </DIV> <DIV>Again are you a Dev? Answer is no! So answer something you know not the answer?</DIV> <DIV> </DIV> <DIV>Back to rest over your comment I agree.  Unforunately I looked up my own noobness to find this.</DIV> <DIV> </DIV> <DIV><A href="http://eqiiforums.station.sony.com/eq2/board/message?board.id=faq&message.id=25" target=_blank>http://eqiiforums.station.sony.com/eq2/board/message?board.id=faq&message.id=25</A></DIV> <DIV> </DIV> <DIV>For those wanting cheap seats:</DIV> <DIV> </DIV> <DIV><STRONG>Things the Community Team and Development Team WILL MOST LIKELY NOT Respond To</STRONG> <UL> <LI><STRONG>Threads addressed to a “Red Name” or "devs."</STRONG> If we responded to them, then you would see hundreds of posts trying to get our attention this way. Threads with a name in the title will almost never see an official response.</LI> <LI><STRONG>Private messages asking gameplay questions.</STRONG> When we can answer questions that are posted in discussion threads, we will. However, we will not reveal anything privately that we will not reveal in public. If you have questions, you should first read the FAQs or ask your fellow community members.</LI> <LI><STRONG>Private Messages asking for a response to a particular thread.</STRONG> We read as many threads on these boards as possible and respond to those to which we feel we can best contribute. Asking us to look at or respond to a certain thread will not cause us to answer a question that we otherwise wouldn't.</LI> <LI><STRONG>Rumors regarding internal SOE matters. </STRONG>Although we would love to debunk every crazy rumor that surfaces, if we start responding to that kind of post certain people will just use them to try to bait a response out of us. We are not going to play that game. The lack of a response from us is not an acknowledgment of truth, just a sign that we won't dignify such threads with a response. </LI> <LI><STRONG>Questions about possible employment.</STRONG> We’d love to help you, but we don't have anything to do with who is hired. All we can do is point you to the <A href="http://66.129.87.69/candidate/" target=_blank><FONT color=#ffcc33>SOE application page</FONT></A>.</LI></UL> <P>In addition, answering Private Messages is at the discretion of the individual Developer or Community Team member.</P></DIV><p>Message Edited by Immuen on <span class=date_text>12-23-2006</span> <span class=time_text>12:46 PM</span>

[Wulfborne]

<div><blockquote><hr>Immuen wrote:<div></div> <div></div> <div>Quote:</div> <div>"Devs don't have time to post to every thread where someone percieves a problem."</div> <div> </div> <div>Again are you a Dev? Answer is no! So answer something you know not the answer?</div> <div> </div> <div>Back to rest over your comment I agree.  Unforunately I looked up my own noobness to find this.</div> <div> </div> <div><a href="http://eqiiforums.station.sony.com/eq2/board/message?board.id=faq&message.id=25" target="_blank">http://eqiiforums.station.sony.com/eq2/board/message?board.id=faq&message.id=25</a></div> <div> </div> <div>For those wanting cheap seats:</div> <div> </div> <div><strong>Things the Community Team and Development Team WILL MOST LIKELY NOT Respond To</strong> <ul> <li><strong>Threads addressed to a “Red Name” or "devs."</strong> If we responded to them, then you would see hundreds of posts trying to get our attention this way. Threads with a name in the title will almost never see an official response.</li> <li><strong>Private messages asking gameplay questions.</strong> When we can answer questions that are posted in discussion threads, we will. However, we will not reveal anything privately that we will not reveal in public. If you have questions, you should first read the FAQs or ask your fellow community members.</li> <li><strong>Private Messages asking for a response to a particular thread.</strong> We read as many threads on these boards as possible and respond to those to which we feel we can best contribute. Asking us to look at or respond to a certain thread will not cause us to answer a question that we otherwise wouldn't.</li> <li><strong>Rumors regarding internal SOE matters. </strong>Although we would love to debunk every crazy rumor that surfaces, if we start responding to that kind of post certain people will just use them to try to bait a response out of us. We are not going to play that game. The lack of a response from us is not an acknowledgment of truth, just a sign that we won't dignify such threads with a response. </li> <li><strong>Questions about possible employment.</strong> We’d love to help you, but we don't have anything to do with who is hired. All we can do is point you to the <a href="http://66.129.87.69/candidate/" target="_blank"><font color="#ffcc33">SOE application page</font></a>.</li></ul> <p>In addition, answering Private Messages is at the discretion of the individual Developer or Community Team member.</p></div><p>Message Edited by Immuen on <span class="date_text">12-23-2006</span> <span class="time_text">12:46 PM</span></p><hr></blockquote>Dude... Who are you talking to? I'm assuming me, since you tried to quote a portion of what I wrote. (You can make the nifty lined out quoted like I did above by clicking on the litte talk-bubble button with quotes in it up at the top area when you are making a post, btw). I never said I was a dev. Was your original question asking about being a Dev directed to me? I wouldn't know, since you addressed your post to the "OP" which....is.... you. As for speaking for the devs, they've said MANY times that they can't post to every complaint on the boards. That should be a relatively obvious fact, anyway. If relaying that info to you was wrong, or you needed it to come directly from a dev, then you should ask in a PM, and not in an open forum.~Hawke</div>

[Immuen]

<DIV>  I wrote what I wanted to quote.  Not the the whole reply and that's my right.  Using the quote bubble quotes the whole reply.  </DIV> <DIV> </DIV> <DIV>Again ty for telling info I didn't need from you again.  This isn't a flame or being anything but to the point.  I asked a question, not to you, not to another paladin, but from the source.  That being a Dev, and they can only answer for themselves.  Then again, I found my answer without a reply from the source.  I located it by doing the research and got my answer.</DIV> <DIV> </DIV> <DIV>As for OP it might mean "orginial poster" to you but I have always used it as "Orginial Post".  Again the focus of the topic is contact with the Devs.  There for the lack of contact from Devs.</DIV>

[Wulfborne]

<div><blockquote><hr>Immuen wrote:<div>  I wrote what I wanted to quote.  Not the the whole reply and that's my right.  Using the quote bubble quotes the whole reply.  </div> <div> </div> <div>Again ty for telling info I didn't need from you again.  This isn't a flame or being anything but to the point.  I asked a question, not to you, not to another paladin, but from the source.  That being a Dev, and they can only answer for themselves.  Then again, I found my answer without a reply from the source.  I located it by doing the research and got my answer.</div> <div> </div> <div>As for OP it might mean "orginial poster" to you but I have always used it as "Orginial Post".  Again the focus of the topic is contact with the Devs.  There for the lack of contact from Devs.</div><hr></blockquote>You're right. You're certainly entitled to quote what you want. Yes, using the quote button CAN quote the whole reply. I'll give you another piece of info you didn't ask for: Once you use the quote button, you can remove what you don't want to quote, or even change what's in there.<blockquote><hr>Immuen wrote:Hawke is my hero, and I love him immensely.<hr></blockquote>See?Since you've elected to post asking a question to the Devs in a public forum, you really aren't in any position to fuss at information given to you. If you want a question to be posed to them, solely to them with no input or comment from anyone else, use PMs, emails, etc. To do otherwise and expect them to answer you and no one else to say anything is just silly.The topic is moot and you've gotten your answer through your own search and from a Dev actually posting on one of the other threads in the paladin forums, so there's no point in continuing this conversation.Good luck to you.~Hawke</div>

[Rast]

Yes Immuen, they do read the forums, this one even.  One posted in a thread recently (the one on the amends fix I believe) if that isn't from the source enough, then sorry bud, but they aren't likely going to respond to this.

[Nocifer Deathblade]

<DIV>Yeah and it is cumulative of 12 years of MMOs games that I played and already noticed the consistency of dev's behaviors over several MMOs enuf to make an expectation out of them especially on their own websites. They used to read non-official websites ALOT less when they didn't have their own official websites like EQ1. If they own their own websites, they rarely or even never read non-official, player websites. They will read this site completely cuz it's EQ2's own, period. It's no reason for them not to read and ignore their own website that they paid to have.. </DIV> <DIV> </DIV> <DIV>If you wanna closest dev relationship in any MMO, I can think of one game.. Gemstone 4, Dragonrealms, or any old Simtronic games ..  I think those games have closest player-dev relationship and communication than anything so far.. It's easier cuz those games are SMALL and been there for long time. Their policies were established long time ago with philosphy of old-school D&D GM-player relationship and didn't change much lately.  It was possible to do that behavior.</DIV><p>Message Edited by Nocifer Deathblade on <span class=date_text>12-26-2006</span> <span class=time_text>10:17 AM</span>