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View Full Version : Dear SoE,


crotendor
02-20-2005, 12:57 AM
<DIV>First of all, EQII is nice. Yes it has bugs, with the tons of code you wrote, it's bound to happen. You have done a good job trying to fox content while introducing new content. Thanks for this.</DIV> <DIV> </DIV> <DIV>I have a few suggestions, I hope I don't come across as a whiner. But from a Customer Support stand point, this would make your life easier and ease the amount of negative comments on the boards.</DIV> <DIV> </DIV> <DIV>1. We all know that the SK pet line of spells is broken. (Tainted Caress). </DIV> <DIV>      a. the essence goes to everyone but the SK, making it impossible to get the reagents during battle to cast a pet.</DIV> <DIV>      b. now, the Tainted Caress spell is completly broken. </DIV> <DIV> </DIV> <DIV>Suggestion: Make the item go to the caster, not everyone else. How about a public statement saying, "We know there is a          problem with the spell and we're working on a fix action. That alone would end the amount of /bug reports and posts about the issue.</DIV> <DIV> </DIV> <DIV>2. Aggro issues. Everyone and their mother is complain about this. SK's can not hold aggro or even gain it once a priest class heals them. This is an issue the Priest class is going crazy about. It seems our AoE aggro spells are not working 100%.</DIV> <DIV> </DIV> <DIV>Suggestion: A public statement saying that you are looking at the issue. That would end the whining. I know it would ease my guild's chat. To be honest, I'm tired of hearing people cry about it. Shadow Knights are not a damage class, so if we want to assume the role of a tank, please give us the proper tools to do so.</DIV> <DIV> </DIV> <DIV>3. The horse issue. No one really cares if it's slower. But, giving SK's the option to make their horse's speed scalable would be nice. Such as a mini quest or an upgrade every 10 levels. </DIV> <DIV> </DIV> <DIV>To be honest, the fast horse was a nice benefit but I didn't even know about it til I was level 20. I have to agree with some of the more mature posts about the horse issue though, such as </DIV> <DIV> </DIV> <DIV>"You should have been fixing issues that are broken with our class before cutting the legs off my horse."</DIV> <DIV> </DIV> <DIV>I found that statement to be true, please address the major issues before decreasing something that had no effect what-so-ever on the balance of the Shadow Knight class.</DIV> <DIV> </DIV> <DIV>Regards,</DIV> <DIV> </DIV> <DIV>Crotendor </DIV> <DIV> </DIV> <DIV> </DIV> <DIV> </DIV>

Pheeb
02-20-2005, 01:15 AM
/AmenI fail to understand why tech support / customer service people don't acknowledge issues that have been reported constantly in numerous threads - yet, they don't post in contructive threads - nothing in the SK forum - I've seen open source or free game mod projects having much better support at taking care of the end-users. At least, acknowledging something is broken and they will look at it - I see Designers posting in the quests forum...What's the point of having thousands of people doing a /bug of the same issue when it could be reported in the appropriate forum as being looked at (at least this) - better, just mention that they have considered looking at it (to identify if there is a problem indeed)A good example is Graven Embrace, Tainted Caress now broken - many threads/posts, many /bug - not a single answer/post from SOE - nothing...Customer Service should not be an option...<p>Message Edited by Pheebau on <span class=date_text>02-19-2005</span> <span class=time_text>12:16 PM</span>

Quilli
02-20-2005, 01:26 AM
<DIV>And we must not forget GE is broken.  That was one of the main reasons I wanted to go SK as it seemed like a class defninf skill <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></DIV>

archereb
02-20-2005, 07:09 AM
<blockquote><hr>Quilliam wrote:<DIV>And we must not forget GE is broken. That was one of the main reasons I wanted to go SK as it seemed like a class defninf skill <img src="/smilies/9d71f0541cff0a302a0309c5079e8dee.gif" border="0" alt="SMILEY" /></div><hr></blockquote>GE is our secondary "fun" spell. The group buff spells make me feel good and happy, yeehaI can help people now. <img src="/smilies/69934afc394145350659cd7add244ca9.gif" border="0" alt="SMILEY" /> jeez. I put the fear in no one.