Consolidated subscription cancellation questionaire - please take time to fill this out

[PlatinumPrince]

<DIV>Lets put all of this into one thread <STRONG><U>for the benefit of SOE</U></STRONG>. Lets try to keep this as clean as possible. If this thread gets locked or deleted, it will be obvious to everyone that SOE cares not at all about the opinions of its customers, so I would <U>strongly </U>advise against either action.</DIV> <DIV> </DIV> <DIV>For each of you who have cancelled or are in the process of cancelling your subscription(s), please fill out this short questionaire:</DIV> <DIV> </DIV> <DIV>Q: Are you in the process of cancelling or have you cancelled your EQII subsciption? </DIV> <DIV><FONT color=#ff0000>A: </FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: If you are cancelling your EQII subscription, what is the effective date?</FONT></DIV> <DIV><FONT color=#ff0000>A: </FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: How many total subscriptions do you have, and which games do you currently play on those subscriptions?</FONT></DIV> <DIV><FONT color=#ff3300>A: </FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Which subscriptions will you be cancelling other than EQII, if any?</FONT></DIV> <DIV><FONT color=#ff3300>A: </FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: What was the reason (or reasons) for the subsciption cancellation? (keep it clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: </FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: In which way could these reasons have been handled differently to your satisfaction? (still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: </FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Under what circumstances would you consider re-subscribing? (yes, still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: </FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Do you have any other general comments, suggestions, or questions that you would like to add?</FONT></DIV> <DIV><FONT color=#ff3300>A: </FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Thank you for your input.</FONT></DIV>

[PlatinumPrince]

<BR> <BLOCKQUOTE> <HR> PlatinumPrincess wrote:<BR> <DIV>Lets put all of this into one thread <STRONG><U>for the benefit of SOE</U></STRONG>. Lets try to keep this as clean as possible. If this thread gets locked or deleted, it will be obvious to everyone that SOE cares not at all about the opinions of its customers, so I would <U>strongly </U>advise against either action.</DIV> <DIV> </DIV> <DIV>For each of you who have cancelled or are in the process of cancelling your subscription(s), please fill out this short questionaire:</DIV> <DIV> </DIV> <DIV>Q: Are you in the process of cancelling or have you cancelled your EQII subsciption? </DIV> <DIV><FONT color=#ff0000>A: Yes.</FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: If you are cancelling your EQII subscription, what is the effective date?</FONT></DIV> <DIV><FONT color=#ff0000>A: 1/11/2005</FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: How many total subscriptions do you have, and which games do you currently play on those subscriptions?</FONT></DIV> <DIV><FONT color=#ff3300>A: 1, EQII</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Which subscriptions will you be cancelling other than EQII, if any?</FONT></DIV> <DIV><FONT color=#ff3300>A: n/a</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: What was the reason (or reasons) for the subsciption cancellation? (keep it clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: Berserker Nerfs since launch, non-communication with developers on changes, no representation or requests for input from players AT ALL.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: In which way could these reasons have been handled differently to your satisfaction? (still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: Bersekers could have been asked for input on PROPOSED changes, we could have had SOME communication with developers or even a "Class Representative" so to speak.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Under what circumstances would you consider re-subscribing? (yes, still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: If Berzerkers are returned to 90% of the level that they were on 1/5 (at all play levels), if all "broken" skills are fixed,  and if SOE learns to test changes before releasing them. If SOE releases an expansion before fixing the problems with the first version of EQII, it will be obvious what is of most importance, and that will not be "fixing the game".</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Do you have any other general comments, suggestions, or questions that you would like to add?</FONT></DIV> <DIV><FONT color=#ff3300>A: SOE needs to have longer betas and needs to learn to test patches before releasing them to live servers. Also, SOE needs to listed and communicate with its playerbase. Who cares if the game is "Healthy" and "balanced" if everyone is PO'ed and quits?</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Thank you for your input.</FONT></DIV><BR> <HR> </BLOCKQUOTE><BR>

[SCORP]

<DIV> <DIV>Q: Are you in the process of cancelling or have you cancelled your EQII subsciption? </DIV> <DIV><FONT color=#ff0000>A:  Yes</FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: If you are cancelling your EQII subscription, what is the effective date?</FONT></DIV> <DIV><FONT color=#ff0000>A:  A few days when the subscrition runs out, I will not be re-newing it.</FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: How many total subscriptions do you have, and which games do you currently play on those subscriptions?</FONT></DIV> <DIV><FONT color=#ff3300>A:  Just this one</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Which subscriptions will you be cancelling other than EQII, if any?</FONT></DIV> <DIV><FONT color=#ff3300>A:  N/A</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: What was the reason (or reasons) for the subsciption cancellation? (keep it clean)</FONT></DIV> <DIV><FONT color=#ff3300>A:  SOE not listening to it's cutomers, and making bad excuses for bad mistakes.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: In which way could these reasons have been handled differently to your satisfaction? (still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A:  By SOE having a little more respect and consideration for people.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Under what circumstances would you consider re-subscribing? (yes, still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A:  None, because I know it will just happen again, and again, and again.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Do you have any other general comments, suggestions, or questions that you would like to add?</FONT></DIV> <DIV><FONT color=#ff3300>A:  Oneday SOE's reputation will be irreversible to many as it is now to me, at that point they will start to listen, when it's too late.</FONT></DIV></DIV>

[tarasl]

<DIV>I'm gonna be breaking from the game for a bit, if our skills are still junk and we don't get some defence loving since we lost offence then yeah you can say goodbye to my money too because i won't renew.</DIV>

[Pizn]

<DIV> <DIV>Q: Are you in the process of cancelling or have you cancelled your EQII subsciption? </DIV> <DIV><FONT color=#ff0000>A:  Yes</FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: If you are cancelling your EQII subscription, what is the effective date?</FONT></DIV> <DIV><FONT color=#ff0000>A:  1/16/05</FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: How many total subscriptions do you have, and which games do you currently play on those subscriptions?</FONT></DIV> <DIV><FONT color=#ff3300>A: 1, EQ2</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Which subscriptions will you be cancelling other than EQII, if any?</FONT></DIV> <DIV><FONT color=#ff3300>A: na</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: What was the reason (or reasons) for the subsciption cancellation? (keep it clean)</FONT></DIV> <DIV><FONT color=#ff3300>A:  Dissatisfied with berserker nerf</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: In which way could these reasons have been handled differently to your satisfaction? (still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: Clearer definition of berserker role and class adjustment to meet that role.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Under what circumstances would you consider re-subscribing? (yes, still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: Opportunity to respec to a different subclass or reasonable unnerfing.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Do you have any other general comments, suggestions, or questions that you would like to add?</FONT></DIV> <DIV><FONT color=#ff3300>A: Good luck!</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV></DIV>

[Reol]

<BR> <BLOCKQUOTE> <HR> PlatinumPrincess wrote:<BR> <DIV>Lets put all of this into one thread <STRONG><U>for the benefit of SOE</U></STRONG>. Lets try to keep this as clean as possible. If this thread gets locked or deleted, it will be obvious to everyone that SOE cares not at all about the opinions of its customers, so I would <U>strongly </U>advise against either action.</DIV> <DIV> </DIV> <DIV>For each of you who have cancelled or are in the process of cancelling your subscription(s), please fill out this short questionaire:</DIV> <DIV> </DIV> <DIV>Q: Are you in the process of cancelling or have you cancelled your EQII subsciption? </DIV> <DIV><FONT color=#ff0000>A: I have eq sub cards...so my sub is 90 days so roughly march 11,12 with the time free that SOE gave due to the December rollbacks.</FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: If you are cancelling your EQII subscription, what is the effective date?</FONT></DIV> <DIV><FONT color=#ff0000>A: March 11,12 ish</FONT></DIV> <DIV><FONT color=#ff0000></FONT> </DIV> <DIV><FONT color=#ffffff>Q: How many total subscriptions do you have, and which games do you currently play on those subscriptions?</FONT></DIV> <DIV><FONT color=#ff3300>A: 2 subscriptions </FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Which subscriptions will you be cancelling other than EQII, if any?</FONT></DIV> <DIV><FONT color=#ff3300>A: Only have eq2 SOE subscriptions</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: What was the reason (or reasons) for the subsciption cancellation? (keep it clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: SOE having a total disregard for the player base...changing classes at there own whims...and due to the number of other games out there...I don't feel I need to put up with this.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: In which way could these reasons have been handled differently to your satisfaction? (still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: The tree if you will could of been planted properly, and most people would not have invested already over 2 months into something that SOE just decided to change for whatever there reasons are real or conjured.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Under what circumstances would you consider re-subscribing? (yes, still clean)</FONT></DIV> <DIV><FONT color=#ff3300>A: Stop changing classes all around....redefine the berserker to more of a dps class, be it a medium fighter or a scout...prefer fighter myself. Allow players that don't wish to follow the NEW berserker way..a chance to convert there character to another class better suited to what we want.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Q: Do you have any other general comments, suggestions, or questions that you would like to add?</FONT></DIV> <DIV><FONT color=#ff3300>A: SOE its been said over and over...but I think you best listen...because we ultimately decide if you have a business or not......you have tons of competition in todays market....this isn't eq1 where everyone is in already 4+ years, we have choices...so if you don't offer inticing choices...people are going quit..and you can sell your game next to Horizons for 1.99 and beg players to come back for 2 weeks free time etc.</FONT></DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ff3300></FONT> </DIV> <DIV><FONT color=#ffffff>Thank you for your input.</FONT></DIV><BR> <HR> </BLOCKQUOTE><BR>

[Earl_Of_Bronze]

Lets put all of this into one thread for the benefit of SOE. Lets try to keep this as clean as possible. If this thread gets locked or deleted, it will be obvious to everyone that SOE cares not at all about the opinions of its customers, so I would strongly advise against either action. For each of you who have cancelled or are in the process of cancelling your subscription(s), please fill out this short questionaire: Q: Are you in the process of cancelling or have you cancelled your EQII subsciption?A: Cancelled 1/12 Q: If you are cancelling your EQII subscription, what is the effective date?A: Effective yesterday Q: How many total subscriptions do you have, and which games do you currently play on those subscriptions?A: 1 Q: Which subscriptions will you be cancelling other than EQII, if any?A: None Q: What was the reason (or reasons) for the subsciption cancellation? (keep it clean)A: Complete change of an Archetype with flagrant disregard for the number of hours and effort involved in making my level 30 toon. Q: In which way could these reasons have been handled differently to your satisfaction? (still clean)A: Such a drastic change can only be handled by offering to transfer my existing experience points to another AT of my choosing. Q: Under what circumstances would you consider re-subscribing? (yes, still clean)A: Under 2 conditions: 1) Rebalance is performed on the Beserker, 2) All skills are working correctly. I will actively monitor the patch notes to see if this is done. (Have it linked) Q: Do you have any other general comments, suggestions, or questions that you would like to add?A: SOE needs to take the players into consideration or they will have another EQ1 mass quitting on their hands.