Suggesion for checking system before paying for AoM [Archive]

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Podji

11-08-2014, 05:16 PM

I have the understanding that AoM is utilizing Direct X 9 more the ever so that you can't even Zone in if you don't have it. I know that you have that as a requirement for EQ2, but there are riggs that are on the edge and are able to just run EQ2. It might be a good idea to implement a check to see that the person buying AoM can run it before they buy it so that people aren't surprised after they plunk down their hard earned money and find that they can't run it. This should stop a lot of anger toward SOE. Just a suggestion.

Wurm

11-08-2014, 07:00 PM

DirectX 9.0c has been around since 2004 if your PC can play non AoM EQ2 fine then it won't be having much issues with AoM.

Wurm

11-08-2014, 09:26 PM

Then it has nothing to do with Direct X 9c. Post a link to the thread where the dev said her card isn't good enough to play. *edit* And to be very honest about it, low end gaming cards that can play this game including AoM are not very expensive.

Alenna

11-08-2014, 10:59 PM

<div class="bbCodeBlock bbCodeQuote" data-author="Wurm"> <aside> <div class="attribution type">Wurm said: <a href="index.php?goto/post&id=6126855#post-6126855" class="AttributionLink">↑</a> </div> <blockquote>“DirectX 9.0c has been around since 2004 if your PC can play non AoM EQ2 fine then it won't be having much issues with AoM.”</blockquote> </aside></div>I have been able to play this game since I started in 2007 and since 2009 on this same rig. I and have been unable to get into the AoM content. After much research done by the Dev team It has been confirmed by them that my video card does not support directx 9. It has not been a problem before now, so what if I didn't see some of the armor graphics like they should be I was still able to play the game. Since the coding done for graphics is more intense and used in more then just armor in AoM then it has been in previous content I crashed at loading zone resources every time I tried to get to Tranquil Sea during beta go look at my posts in the thread talking about crashing while zoning see the progression and you'll know why Podji and I are concerned that might be others like me. I"m seeing some of the same errors I was getting while the devs worked on getting those of us with 32bit 2gig ram rigs into the content from others still. The Devs did everything they could to let my below minimum required spec machine in to AoM content but to no avail. So AoM will have to wait till I get a new game rig and I'm ok with that. SoE and the EQ2 Team have made a wonderful gaming experience for me in the earlier content and having done all they can to try and let me enjoy more of it with my current rig has shown me why I love this game(warts and all) so much because the EQ2 team really cares about making sure the game can be played and enjoyed. Podji is right there are some people who are in my position being able to play the game so far no problem who not knowing what I know now(I did not know my video card did not support Directx 9 I thought it did) are going go ahead plunk their money down when AoM goes live this coming Tuesday and find that they are unable to progress in the new zones with their friends because what they thought they had the minimum required specs and don't, This will be a very unhappy gaming experience for them, and unhappy people have a tendency to leave and then tell their friends about it and possibly the gaming news sources as well. I like Podji do not want to see this happen. I do not want this to negatively impact SoE and especially not the EQ2 team who have spent time making a game I have come to love. Even if they don't have the time to implement a check such as Podji suggests, I hope they can find a way to send out the message to others to make sure that they do indeed have the minimum required system specs before buying the expansion so they will not be disappointed or worse. I want to continue to explore the world of Norrath in EQ2 as much as I am able to.

Alenna

11-09-2014, 12:05 AM

<div class="bbCodeBlock bbCodeQuote" data-author="Wurm"> <aside> <div class="attribution type">Wurm said: <a href="index.php?goto/post&id=6126916#post-6126916" class="AttributionLink">↑</a> </div> <blockquote>“Then it has nothing to do with Direct X 9c. Post a link to the thread where the dev said her card isn't good enough to play. *edit* And to be very honest about it, low end gaming cards that can play this game including AoM are not very expensive.”</blockquote> </aside></div>There is no post but it was confirmed to me by someone high the team as they worked to get me into the new content that my video card was one of those that does not support directx 9 but since all the other components met or exceeded the minimum required it looks I've been able to play albeit with lag and much teasing from my friends and guildmates about my long zone in times. I still enjoyed the game. and will still continue to and when I get a new rig even more so. yes I know that you can get inexpensive cards that play the game and will play AoM. That being said this isn't really about me here since I found out before it was to late. The only reason Podji brought this up is that there are people who like me are not computer gurus they only know whether it works or not and does what they want it to. Who may plunk down money not realizing like me until this beta that they did not have the minimum required spec on their system as per SoE because they were able to play the game until this expansion and getting upset because they expected their systems to be able to handle the AoM content and it doesn't. We just want the information to get out there some how. We do not want this to negatively impact SoE, the EQ2 team or this game we love so well.

Podji

11-09-2014, 05:53 AM

<div class="bbCodeBlock bbCodeQuote"> <aside> <blockquote>“Then it has nothing to do with Direct X 9c. Post a link to the thread where the dev said her card isn't good enough to play. *edit* And to be very honest about it, low end gaming cards that can play this game including AoM are not very expensive.”</blockquote> </aside></div>Wurm, I appreciate your advise on the gaming cards, but that is not why I opened this thread. The fact is there is a problem that was found in beta, there is no programing solution, the problem will likely effect people, it needs to have a solution. This is not about players buying new cards this is about letting players know they need them. Think about this you have been playing EQII for years, One day an expansion comes out and unbeknownst to you there is a code that will not work on your computer, You plunk down $40 and then find out that you can't find out that you can't play any of the new content you just spent $40 on. You may get your money back only after many phone calls and hassles. Your likely to cancel your account and you will tell everyone how bad SOE is and discourage as many people as you can not to play the game because it is a ripoff. Now multiple that by 10, 100, or more, (Big mess). On the SOE side <ul><li>Accounting needs to figure out weather its better to go through the throw trouble of refunding the money or just say its the players fault (caveat emptor) the game is within specs the players should have known.</li><li>CS is swamped with angry player upset with the fact that the paid money and SOE did not deliver. CS has the impossible task of trying to hold on to the players and their friends.</li><li>The Devs will be asked to fix code that can't be fixed. All content beyond this point will have to conform to the old cards limiting the available content the rest of us louse out.</li></ul>My idea is not the only one just the one I came up with. If anyone can come up with some thing better please post it here. Help the Devs & CS's head this thing off at the pass, before things get ugly for everyone. By the way there is a thread in this forum about Beta Testers not being able to Zone into AoM, multiple the number of player that can't Zone into AoM on beta by 100 and you have a very conservative number the will buy AoM and not be able to get in. SOE could give you a better projected number.

Podji

11-09-2014, 06:08 AM

Found this thead:. Crashing zoneing to Tranquil Sea. <a href="https://forums.station.sony.com/eq2/index.php?threads/crashing-zoneing-to-tranquil-sea.551847/" class="internalLink">https://forums.station.sony.com/eq2/index.php?threads/crashing-zoneing-to-tranquil-sea.551847/</a> its at 15 pages last I looked

Wurm

11-09-2014, 07:56 AM

2009 is 5 years ago. Expecting gaming companies to make sure that their games run on 5+ year old less than MINIMUM requirement PCs is asking too much. My daughter's pc is around that old, but it was built for gaming in mind. She is with me in beta and has no issues running on balanced. She is also saving money and plans on buying a new gaming computer the end of this year. "Well I didn't know what to look for when I bought this computer." Everyone who can read and use the internet can no longer use this excuse. Since you said you have been playing since 2007 and on the same PC since 2009, you also had the following options, asking here at the forums before buying a new PC or asking guildies before purchasing a new PC. If you bought a PC in 2009 that can't do Directx 9.0c (that came out in 2004), then the computer shop mislead you or knowingly ripped you off. In 2009 Directx 10 was already out for 3 years and Directx 11 came out in October. Add-in cards that can run the game are also not very expensive if you are on a PC and not a Laptop. If you aren't afraid of Ebay you can find good deals on cards that will run the game OK without overpowering your PSU (because I'm guessing that it is also not a gaming PSU). For example: <a href="http://www.ebay.com/itm/MSI-NVIDIA-GeForce-GTX-550-Ti-N550GTX-TI-M2D1GD5-OC-1-GB-GDDR5-SDRAM-PCI-E-/251702133987?pt=PCC_Video_TV_Cards&hash=item3a9a9dc4e3" target="_blank" class="externalLink" rel="nofollow">http://www.ebay.com/itm/MSI-NVIDIA-...987?pt=PCC_Video_TV_Cards&hash=item3a9a9dc4e3</a> I wish you luck getting AoM to run, it is a well done expansion, and you really need to play it on balanced or better to see the hard work they put into it. @Podji, that crash has nothing to do with what graphic card someone has, it is a bug in the game that affects a broad range of hardware, not just the people trying to play the game on designed for office PCs.

Podji

11-09-2014, 08:29 AM

<div class="bbCodeBlock bbCodeQuote"> <aside> <blockquote>“DirectX 9.0c has been around since 2004 if your PC can play non AoM EQ2 fine then it won't be having much issues with AoM.”</blockquote> </aside></div>I could be wrong on the Direct X ver., but I have a friend that can play all content at minimum settings. The Devs have confirmed that her Video Card does not support the Direct X ver. needed to zone into AoM let alone play the content. Reading the Beta Forums my friend is not the only one with this problems. This is fine in beta these people will just not waste their money buying AoM, this will not be the case when AoM goes live and people will waste money on an expansion they can't play. There are Players that can play the current content, they will assume that they will be able to play the AoM content and buy the expansion only to find that they paid $39.99 for a house painting or $89.99 for the painting, a Merc, a Mount, and a House Pet. Because they can't play the content. This will not go over well with these player and cause a lot of problems for the CS reps and SOE accounting. not to mention the bad press for the game. I am bringing this up (I know a little late) in hopes of avoiding a lot of trouble for SOE. I like the game and do not wish to see the hassle this could cause.