missing texture in tranquil sea

[Borb]

<img src="http://i335.photobucket.com/albums/m454/drbond01/missingtexture.jpg" class="bbCodeImage LbImage" alt="[IMG]" />

[Haohmaru]

Is this still an issue since Wednesday? If so - are you streaming or full download? We don't see this internally and others seem to see it fine. Any other architecture do this in either zone?

[Bowza]

This is still an issue, checked just before posting this<br /> <br />running on ATI 4870 GPU<br />updated and validated all files<br />same issue for both archways on isle of refuge<br /> <br />Bowza

[Alarra]

This is an issue for me as well. Intel 3000 HD Graphics card.<br />Copied contents of live EQ2 folder to beta test folder and ran updater.

[Emeraldforest]

I hit the same problem just now.<br />Video card: Intel HD Graphic 3000 + AMD Radeon HD 6650M<br />I selected a version "beta" on launchpad.

[Tylia]

It's the same for me, front and back side of both gates.<br />Video card: AMD Radeon HD 6800 Series<br />Beta full install.

[Lime]

work perfecly into instance: bilgewater!

[Lime]

Another problem:<br /> <br />Some special effect on mob / npc and other player seem to have a problem, also a big problem with water<br />Graphic card gtx660 with driver 344.11<br /> <br /><a href="http://pichost.me/1915555/" target="_blank" class="externalLink" rel="nofollow"><img src="http://pichost.me/1915555/" class="bbCodeImage LbImage" alt="[IMG]" /></a><br /> <br /><a href="http://pichost.me/1915556/" target="_blank" class="externalLink" rel="nofollow"><img src="http://pichost.me/1915556/" class="bbCodeImage LbImage" alt="[IMG]" /></a>

[Loredena]

<div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: <a href="index.php?goto/post&id=6112426#post-6112426" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Is this still an issue since Wednesday? If so - are you streaming or full download? We don't see this internally and others seem to see it fine. Any other architecture do this in either zone?</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>It's an issue for me still, and not for my husband. Both of us built beta when the agnostic dungeons were being tested, and both of us have been patching since. I believe we are both full download. I have only seen it with the two arches.<br /> <br />/eta I'm using AMD Radeon HD 7700 Series

[Minnow]

Ditto to Lorenda's patch above this one, except I'm using AMD Radeon HD 7400 Series.

[Dockter]

I get the same thing. Radeon 7970 Matrix Edition x 2. Using Full-Download install.

[Anghammarad]

got a gf 560 gtx... no problems like described. <br /> <br />The entrance to brokenskull was all that was black for me.

[Loredena]

<div class="bbCodeBlock bbCodeQuote" data-author="Bowza"> <aside> <div class="attribution type">Bowza said: <a href="index.php?goto/post&id=6113444#post-6113444" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Hi just one question , what graphics card does your husband run in his system ?<br />Bowza</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>NVidea something or other. Starting to look like the problem is Radeon.

[Darkmoogle]

Still an issue for me as well, running a AMD Radeon R9 200 Series. My other computer which shows it fine is running a Nvidia Geforce GTX 550Ti.

[Borb]

I only noticed it on the walls on both sides of the sanctuary area. everything else looked normal. i didnt notice it when i was logged in last night. i will double check it tonight if i get a chance to log in.<br /> <br />i am using full download client. using an AMD R7 265 GPU with latest drivers.

[Darkmoogle]

<img src="http://i150.photobucket.com/albums/s89/Afista/text2_zpsabdb8a23.jpg" class="bbCodeImage LbImage" alt="[IMG]" /><br /> <br /> <br /> <br />The Image above is taken from my other computer using the Nvidia video card looks normal. Brightness isn't there. and wall looks good.<br /> <br /> <br /> <br /> <br /><img src="http://i150.photobucket.com/albums/s89/Afista/Texture_zps1ae421c0.jpg" class="bbCodeImage LbImage" alt="[IMG]" /><br /> <br />The image above is taken on the computer using the amd video card. The other issue I've noticed is the brightness coming off of the rocks "right where i'm standing" and the landscape throughout the zone gets very bright. It gets even worse when my torch is active.<br /> <br />Both computers are Full Download also.

[Haohmaru]

Darkmoogle - that's likely because you have Environmental Bloom enabled on one computer and not on the other.<br />Doesn't explain the black textures, but out of sheer curiosity, try disabling bloom on the AMD box and zoning out/in of Tranquil and see if the black areas are still there.<br /> <br />We're still poking around to see if we can repro so keep any and all info coming! Thanks everyone.

[Tylia]

<div class="bbCodeBlock bbCodeQuote" data-author="Darkmoogle"> <aside> <div class="attribution type">Darkmoogle said: <a href="index.php?goto/post&id=6113604#post-6113604" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content"><img src="http://i150.photobucket.com/albums/s89/Afista/Texture_zps1ae421c0.jpg" class="bbCodeImage LbImage" alt="[IMG]" /><br /> <br />The image above is taken on the computer using the amd video card. The other issue I've noticed is the brightness coming off of the rocks "right where i'm standing" and the landscape throughout the zone gets very bright. It gets even worse when my torch is active.<br /> <br />Both computers are Full Download also.</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>That is exactly what it looks like on my computer, and the reason I can't see the quest marker sparkles when they occur in areas of the extreme brightness.

[Tylia]

<div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: <a href="index.php?goto/post&id=6113610#post-6113610" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Darkmoogle - that's likely because you have Environmental Bloom enabled on one computer and not on the other.<br />Doesn't explain the black textures, but out of sheer curiosity, try disabling bloom on the AMD box and zoning out/in of Tranquil and see if the black areas are still there.<br /> <br />We're still poking around to see if we can repro so keep any and all info coming! Thanks everyone.</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>I turned off Bloom effect, and atmospheric bloom, and zoned to Qeynos and back to Tranquil sea and it didn't make any difference. I also have flora turned off.

[Haohmaru]

Looks like we may have found the black texture issue. Might make tomorrows push, might not. Keep an eye out over the next few days though!

[Borb]

Awesome! thanks for the hard work you guys are doing!

[Zeffran]

<div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: <a href="index.php?goto/post&id=6112426#post-6112426" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Is this still an issue since Wednesday? If so - are you streaming or full download? We don't see this internally and others seem to see it fine. Any other architecture do this in either zone?</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>Still a problem here too, Radeon 6490m and running from a complete install.

[Bowza]

<div class="bbCodeBlock bbCodeQuote" data-author="Loredena"> <aside> <div class="attribution type">Loredena said: <a href="index.php?goto/post&id=6113067#post-6113067" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">It's an issue for me still, and not for my husband. Both of us built beta when the agnostic dungeons were being tested, and both of us have been patching since. I believe we are both full download. I have only seen it with the two arches.<br /> <br />/eta I'm using AMD Radeon HD 7700 Series</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>Hi just one question , what graphics card does your husband run in his system ?<br />Bowza

[Tinkerbelle]

I've been having issues similar to this ever since I bought this computer that is a HP ACPI x64-based PC with (intel(R) HD Graphic Family) Display Adapters. In game house windows are foggy, Mirrors are white, and really dark or foggy areas are sometimes white or black depending on shade so any help with this issue for this pc would nice.

[Darkmoogle]

<div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Darkmoogle - that's likely because you have Environmental Bloom enabled on one computer and not on the other.<br />Doesn't explain the black textures, but out of sheer curiosity, try disabling bloom on the AMD box and zoning out/in of Tranquil and see if the black areas are still there.<br /> <br />We're still poking around to see if we can repro so keep any and all info coming! Thanks everyone.</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div> <br />I did mess with the Environmental Bloom option and it did help, but I also took a look on the computer that is running the Nvidia card and it too was checked and not nearly as bright as the amd card. Both computers running the exact same options, (Extreme Quality).<br /> <br />I also tried the zone out/in with the options changed and no go on the black textures.<br /> <br /> <br /><div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Looks like we may have found the black texture issue. Might make tomorrows push, might not. Keep an eye out over the next few days though!</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>That is awesome will keep an eye out for it thank you so much!

[Bowza]

<div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: <a href="index.php?goto/post&id=6113624#post-6113624" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Looks like we may have found the black texture issue. Might make tomorrows push, might not. Keep an eye out over the next few days though!</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div> <br />Excellent news was about to say it looks like an AMD issue over Nvidia , be good to see if that also fixes some lag on my AMD<br /> <br />Bowza

[Lodrelhai]

I know the fix probably isn't in yet, but this is the first time I've had the black textures, and it's not the gates.<br /> <br />I've been doing the crafting quests, and when I zoned from Phantom Sea back to Tranquil Sea, about a third of the closest island (Death Weave Isle) was black. I was at 827, 125.96, -1300. My graphics card is a NVidia GeForce GTX 660, and I do have the latest drivers.<br /> <br />edit: Okay, this is even more interesting. As I move, textures turn black as I approach. They're fine at a distance, but moving around is making all the land go black before me. It's actually pretty cool, like I'm bringing a plague of darkness or something.

[Haohmaru]

<div class="bbCodeBlock bbCodeQuote" data-author="Lodrelhai"> <aside> <div class="attribution type">Lodrelhai said: <a href="index.php?goto/post&id=6114062#post-6114062" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">I know the fix probably isn't in yet, but this is the first time I've had the black textures, and it's not the gates.<br /> <br />I've been doing the crafting quests, and when I zoned from Phantom Sea back to Tranquil Sea, about a third of the closest island (Death Weave Isle) was black. I was at 827, 125.96, -1300. My graphics card is a NVidia GeForce GTX 660, and I do have the latest drivers.<br /> <br />edit: Okay, this is even more interesting. As I move, textures turn black as I approach. They're fine at a distance, but moving around is making all the land go black before me. It's actually pretty cool, like I'm bringing a plague of darkness or something.</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>Cool! (well, not cool) We've had an instance or two of this internally. Another odd to reproduce issue. However, we <i>think</i> it's due to multiple zoning attempts back and forth between zones. Since you've had this occur as well, can I ask you to try something:<br /> <br />Fly around in Tranquil or Phantom. Fly across most islands, close enough over each to have NPCs/objects pop in. Then fly out of the zone (via ocean) and get ported to the other overland. Fly across those islands and then fly back to the other. Rinse/repeat a few times and see if that produces the radial black terrain. I'll assume after the client is closed/reopened that the zones are fine?

[Lodrelhai]

<div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: <a href="index.php?goto/post&id=6114579#post-6114579" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Cool! (well, not cool) We've had an instance or two of this internally. Another odd to reproduce issue. However, we <i>think</i> it's due to multiple zoning attempts back and forth between zones. Since you've had this occur as well, can I ask you to try something:<br /> <br />Fly around in Tranquil or Phantom. Fly across most islands, close enough over each to have NPCs/objects pop in. Then fly out of the zone (via ocean) and get ported to the other overland. Fly across those islands and then fly back to the other. Rinse/repeat a few times and see if that produces the radial black terrain. I'll assume after the client is closed/reopened that the zones are fine?</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>Okay, I've spent about an hour flying around and between the two zones, and nothing yet. I'll be testing a few more hours; if it happens again I'll definitely let you know!<br /> <br />I didn't reopen the client last night - it happened as I was wrapping up, so I just enjoyed spreading a plague of darkness for a little while and logged off. But yes, when I logged back on today the zones were fine.

[Zeffran]

<div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: <a href="index.php?goto/post&id=6113624#post-6113624" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Looks like we may have found the black texture issue. Might make tomorrows push, might not. Keep an eye out over the next few days though!</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>This issue has been fixed for me; also the overall brightness/bloom seems to be less and overall a much better graphical experience.<br /> <br />Thanks for your rapid response and fix.

[Xianthia]

I had this issue twice in the past three days. Both times it was right after I used the return to Isle of Refuge, once the character loaded in, the landscape looked like the OPs pictures. I camped to self and seemed to clear it up.

[Lodrelhai]

I got the darkness plague again! And of course, again it happens as I'm about to log off.<br /> <br />I've been running around in game since about 12:30 am PDT, so 4 hours or so. Spent time in Phantom Sea (Kithikor island only), Tranquil Sea (Isle of Refuge and South dino isle who's name I can't remember beyond South), Qeynos (both city zones), and a couple other places required by the tradeskill quests. Did swim past Death Weave (yes, swam - no flying mount when you beta buff, at least not TS only), but didn't land there. I camped to myself this time before logging off, and it cleared up.

[Darkmoogle]

Looks like the texture is back to normal again thank you! Though the environmental bloom is still a bit over powering for me, one could get used to it <img src="/images/smilies/smile.gif" alt="Smile" /><br /> <br />Thank you again!

[Celidur]

After using a farseas bauble going from Phantom Sea to Tranquil Sea, it encompasses the entire area where at the beginning you could not fly in and its just the ground texture, in the distance outside the area the other islands looks solid as well as just outside no fly zone.<br /> <br />Zoning to freeport and back fixed it, evac did not, switching graphics settings up or down did not<br /> <br />Geforce GTX 760 (latest drivers)<br />Settings on High quality<br /> <br /> <br /><img src="http://i549.photobucket.com/albums/ii399/Perfex/black.png" class="bbCodeImage LbImage" alt="[IMG]" />

[Jake from State Farm]

<div class="bbCodeBlock bbCodeQuote" data-author="Haohmaru"> <aside> <div class="attribution type">Haohmaru said: <a href="index.php?goto/post&id=6114579#post-6114579" class="AttributionLink">↑</a> </div> <blockquote><span class="ae_quote_symbol">“</span><span class="ae_quote_content">Fly across those islands and then fly back to the other. Rinse/repeat a few times and see if that produces the radial black terrain. I'll assume after the client is closed/reopened that the zones are fine?</span><span class="ae_quote_symbol">”</span></blockquote> </aside></div>A lot of times this is what causes my missing terrain texture when porting between zones or into phantom.<br /> <br /><img src="http://i1209.photobucket.com/albums/cc398/s1lence_1/Untitled_zps6453b284.png" class="bbCodeImage LbImage" alt="[IMG]" /><br /> <br /> <br /> <br />------------------<br />System Information<br />------------------<br />Time of this report: 8/18/2014, 05:34:27<br /> Machine name: S7LENCE-PC<br /> Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)<br /> Language: English (Regional Setting: English)<br />System Manufacturer: System manufacturer<br /> System Model: System Product Name<br /> BIOS: BIOS Date: 08/03/12 14:40:05 Ver: 21.04<br /> Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz<br /> Memory: 65536MB RAM<br />Available OS Memory: 65484MB RAM<br /> Page File: 7254MB used, 123712MB available<br /> Windows Dir: C:Windows<br /> DirectX Version: DirectX 11<br />DX Setup Parameters: Not found<br /> User DPI Setting: Using System DPI<br /> System DPI Setting: 96 DPI (100 percent)<br /> DWM DPI Scaling: Disabled<br /> DxDiag Version: 6.01.7601.17514 64bit Unicode<br /> <br />---------------<br />Display Devices<br />---------------<br /> Card name: NVIDIA GeForce GTX 670<br /> Manufacturer: NVIDIA<br /> Chip type: GeForce GTX 670<br /> DAC type: Integrated RAMDAC<br /> Device Key: EnumPCIVEN_10DE&DEV_1189&SUBSYS_36733842&REV_A1<br /> Display Memory: 3746 MB<br /> Dedicated Memory: 4027 MB<br /> Shared Memory: 3814 MB<br /> Current Mode: 2560 x 1600 (32 bit) (60Hz)<br /> Monitor Name: Dell U3011 (Digital)<br /> Monitor Model: DELL U3011<br /> Monitor Id: DEL4063<br /> Native Mode: 2560 x 1600(p) (59.972Hz)<br /> Output Type: DVI

[Sharann]

I just had this yesterday affecting the whole area after using the far seas teleport bauble back from Phantom Sea to Isle of Refuge. Graphic card GTX680 NVidia with latest drivers.<br /> <br />*Edit* exact same as Celidur above. Still couldn't figure out how to take screenies in beta though...

[Niami DenMother]

Pretty much every time I use the bauble to port from Phantom Sea to Tranquil sea I get the lovely black ground effect that Jake shows in his picture above. (And yes, I put in a /bug about it.) Camping to self or zoning fixes it.<br /> <br />On the plus side, it really makes shinies stand out, since there's none of that annoying built-in flora in the way! <img src="/images/smilies/rolleyes.gif" alt="Roll Eyes" />

[Haohmaru]

The use of the Highhold bauble gave us an easily reproducable method internally. No ETA on a fix, but thanks for mentioning the steps and in particular, that item. Thanks again for all of the feedback everyone!