Wanted 30 days of eq2 play, but picked SC

[violetwolf227]

<p>I tried opening up a ticket, but no computer around here can get to that page for some odd reason.  I wanted to get 30 days of game time for eq2 instead of all station cash, but I accidentally picked the wrong option..I'd be happy if someone could e-mail on how to get a support ticket going from a site that doesn't give me an error message or adress my problem here.  As of now station cash doesn't help since I can't get game time from it anymore...thanks!</p>

[Lamatu]

<p>Someone from SOE should be able to help you out as I have seen people post a mistake like this before.</p><p>If you have already tried filling a suport ticket from the website <a rel="nofollow" href="http://soe-ing.custhelp.com/app/answers/detail/a_id/18172" target="_blank">http://soe-ing.custhelp.com/app/ans...tail/a_id/18172</a></p><p>and if it does not work your other option is to send TSR-AlexS a PM asking it to be fixed and include a supoort ticket number if you have it. <a rel="nofollow" href="http://forums.station.sony.com/eq2/user/profile.m?user_id=610729" target="_blank">http://forums.station.sony.com/eq2/...?user_id=610729</a></p><p>On Monday you can also use Live Chat 10:00am - 7:00pm PST <a rel="nofollow" href="http://help.station.sony.com/app/chat/chat_launch/session/L2F2LzEvdGltZS8xMzUwMjA5NzA5L3NpZC9PdWpJaEg4bA%3D% 3D" target="_blank">http://help.station.sony.com/app/ch...WpJaEg4bA%3D%3D</a></p><p>or call <strong><span style="text-decoration: underline;">858 537-0898</span></strong>, Monday through Friday from 7:00am - 7:00pm PT</p>

[TSR-AlexS]

<p>Lamatu is right, I will be more than happy to look into your issue as long as your pm me your ticket reference number.</p>

[violetwolf227]

<p>I don't have one...thats the whole point..it gives me a redirecting error when I try to open a ticket or do anything else on support.  I tried different browsers and different computers, and still the same thing. I'd be happy to open a ticket if I wasn't getting this error...</p>

[TSR-AlexS]

<p><cite>violetwolf227 wrote:</cite></p><blockquote><p>I don't have one...thats the whole point..it gives me a redirecting error when I try to open a ticket or do anything else on support.  I tried different browsers and different computers, and still the same thing. I'd be happy to open a ticket if I wasn't getting this error...</p></blockquote><p>I'd recommend giving us a call so we can create a ticket for you and troubleshoot your issue. Our phone number is <strong><span style="text-decoration: underline;">858 537-0898</span></strong></p>