Account subscription not created

[Harksted]

<p>I recently had an account restored after being away from the game for some time. I was able to log in once the password was reset and then a day later I could not, it says I do not have a subscription set up. So I set up a gold subcription and purchased some station cash. My Account section shows I have a subscription but the log in box continues to tell me I  have no valid Subscription</p><p><span style="color: #ff0000;">*Please do not give out the account name on the forums as it is only half of what is needed by hackers to gain access to your account*</span></p><p>Thanks</p>

[TSR-AlexS]

<p><cite>Harksted wrote:</cite></p><blockquote><p>I recently had an account restored after being away from the game for some time. I was able to log in once the password was reset and then a day later I could not, it says I do not have a subscription set up. So I set up a gold subcription and purchased some station cash. My Account section shows I have a subscription but the log in box continues to tell me I  have no valid Subscription</p><p><span style="color: #ff0000;">*Please do not give out the account name on the forums as it is only half of what is needed by hackers to gain access to your account*</span></p><p>Thanks</p></blockquote><p>Harksted, Please create a support ticket and PM your ticket reference number so I can look into the issue. <img src="/eq2/images/smilies/e8a506dc4ad763aca51bec4ca7dc8560.gif" border="0" /></p>